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Installing the Communications Software FRITZ!

28

FRITZ!X USB – 3 Software Installation

3.6 Installing the Communications

Software FRITZ!

1.

After driver software for the FRITZ!X USB ISDN-Controller
has been installed, the setup program reports that the
FRITZ! communications software can be installed. Click
the “Next” button to proceed.

2.

Specify the folder in which the FRITZ! communications
software is to be installed on your computer.

3.

Next, specify the program group for FRITZ! in the Start
menu.

4.

Select the required FRITZ! module and click “Next”.

5.

The next dialog asks whether you would like to perform a
simple installation or an installation with configuration.

6.

Select the FRITZ! module, which should start
automatically with Windows.

Installation:

The FRITZ! modules are installed with de-

fault settings in the specified folder. All default settings
can be changed in the individual FRITZ! modules after
installation. Please read the relevant sections in the
FRITZ! manual or see the Online Help for instructions.

Installation and Configuration:

A number of basic

settings can be made during installation, for example,
information for operation at a PBX.

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Summary of Contents for FRITZ! X USB

Page 1: ...High Performance Communication by Installation Installation S01 03 L01 03 20 000 R P 01 03 This manual is printed on chlorine free paper Please recycle English Edition ...

Page 2: ...h may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negligence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or destruc...

Page 3: ...nications Software FRITZ 28 3 7 Installing the AVM ISDN CAPI Port Driver 29 3 8 Installing the Configuration Software FRITZ X 30 3 9 Errors During Installation What to Do 30 3 10 Where to Find What After Installation 31 3 11 Installing Individual Software Components 32 4 Removing Software Components 33 4 1 Removing Software in Windows XP 33 4 2 Removing Software Components in Windows Me 98 34 4 3 ...

Page 4: ...Transferring Calls 61 7 7 External Transfer 62 7 8 Three Party Conference Call 63 7 9 Call back on Busy 64 7 10 Call back on No Response 65 7 11 Call Tracing MCID 66 7 12 Picking Up Calls From Another Extension 66 7 13 Group Call 67 7 14 Suspend Resume 67 7 15 Using Keypad Messages 68 7 16 Adjusting the Hold Button Function 69 7 17 Using Pulse Dialing Telephones With FRITZ X USB 69 8 Support 70 8 ...

Page 5: ...rmity z Never let liquids get inside the FRITZ X USB Otherwise electric shocks or short circuits may result z Do not install the FRITZ X USB PBX or connect or disconnect any cables during an electrical storm z FRITZ X USB is intended for indoor use only z Route all cables so that they cannot be stepped on or tripped over z Before mounting the FRITZ X USB be sure to pull the power plug z Only opera...

Page 6: ... manual Highlighting Function Example Quotation marks Keys buttons icons tabs menus commands Start Programs Enter Capitals Path and file names in running text SOFTWARE INFO PDF or README DOC Pointed brackets Variables CD ROM drive Typewriter font Information to be typed in using the keyboard a setup Gray italics Hints instructions and warnings always ac companied by a symbol in the margin For more...

Page 7: ...observed to avoid malfunctions The following symbols are used in explaining how to configure and operate FRITZ X USB using a tone dialing telephone The Telephone Keypad Instructions for Operation at the Telephone 0 9 Numeric keys s Asterisk key R Hold or Flash key r Pound sign key M Dial a number N Pick up the handset O Hang up the handset P Talk D Three party calls Q Wait for the acknowledgment t...

Page 8: ... Instructions Disposal Instructions After use please subject this product to orderly disposal as electronic scrap in accordance with the current EU disposal regulations F XUSB e book Seite 8 Mittwoch 8 November 2006 2 23 14 ...

Page 9: ... stands for Universal Serial Bus The USB is a serial bus which equips your computer with a new level of convenience and operating potential Just plug FRITZ X USB into the USB port of your computer and install the software FRITZ X USB is connected to the USB port of your computer with a standardized plug The configuration of the integrated ISDN PBX can be performed either using the configuration so...

Page 10: ...B z 1 CD ROM with the installation software for FRITZ X USB International Edition z 1 AC power adapter with cable z 1 ISDN cable z 1 USB cable to connect FRITZ X USB to the computer z 1 FRITZ X USB manual z 1 drilling template AC Power Adapter NT ISDN USB Fax Answering Machine Analog Telephone Analog Telephone Analog Telephone Internet E mail Fax Data Voice F XUSB e book Seite 10 Mittwoch 8 Novemb...

Page 11: ...are and for Internet access z IBM or 100 compatible computer with a USB port z Pentium processor with at least 32 MB main memory and memory on hard disk z CD ROM drive z Operating system Microsoft Windows XP Windows Me Windows 2000 Professional Windows 98 1 3 The PBX FRITZ X USB The FRITZ X USB PBX and its accessories are introduced below Connectors The following illustration shows the back view o...

Page 12: ...r mains and to ISDN blinks if the device is connected to the power mains but the connection to ISDN has been lost USB indicates that the connection between FRITZ X USB and the computer is active Phone indicates the status of the extension lines LED off all terminal equipment on the extension lines is inactive or no terminal equipment is connected LED on at least one terminal device on an extension...

Page 13: ...SB by means of RJ12 plugs or the cable clips If your analog terminal device ist equipped with a plug type other then RJ12 it can be connected to FRITZ X USB by means of an appropiate adapter generally available in most good electrical retail outlets The computer cable has a Series A USB plug on one end and a Series B USB plug on the other RJ45 plug RJ12 plug USB connector Series A USB connector Se...

Page 14: ... connected to the USB socket on the back of FRITZ X USB The AC power adapter cable connects FRITZ X USB to the power mains Technical Specifications z ISDN Connector for Euro ISDN DSS1 lines z Dimensions w x h x d approx 185 x 32 x 137 mm z 4 analog extension lines connected by RJ12 connectors or wire clips z 1 USB port for connection to the PC z 1 Euro ISDN interface RJ45 jack z 5 LED status indic...

Page 15: ...ing indication MWI z Call forwarding call diversion CFU CFB CFNR z Call waiting CW z Caller ID CLIP z Outgoing caller ID suppression CLIR z Charge information AOCE AOCD z Terminal portability TP z Connected line identification presentation COLP z Connected line identification restriction COLR z Keypad messages Convenience Features z 3 Multiple Subscriber Numbers MSNs configurable per extension z C...

Page 16: ... the second B channel z Internal call diversion z Call waiting option z Caller ID at the extension including date and time z Accounting z Programmable speed dial numbers z Toll free internal calls z Internal group calls z Baby phone monitoring function z Message on Hold z Call back on busy z Call back on no response z Internal three party conference z MSNs assigned to specific terminal equipment F...

Page 17: ...he varius handset and rig signals Handset and ring patterns on FRITZ X USB extension telephones Handset Signals Time in seconds Ringing Busy Internal dial tone External dial tone Acknowledgment Error Call waiting Ring Signals External call Internal call Call back 0 1 2 3 4 5 6 F XUSB e book Seite 17 Mittwoch 8 November 2006 2 23 14 ...

Page 18: ...oftware but also the FRITZ communications software and the PBX configuration program FRITZ X see the chapter Software Installation on page 21 Perform the installation in the following order 1 Verify that the package contents are complete 2 Install the hardware 3 Install the software components of FRITZ X USB 4 Configure FRITZ X USB 2 1 Where to Install FRITZ X USB FRITZ X USB can be installed on a...

Page 19: ... computer or your USB hub Then insert the square connector into the USB socket of FRITZ X USB 4 To connect FRITZ X USB to the power supply take the AC power adapter from the package Insert its RJ45 plug in the jack labeled POWER at the left end of the FRITZ X USB connector panel Plug the other end into an AC power outlet Use only the mains adapter included with delivery The use of other adapters m...

Page 20: ...hones fax machines answering machines or modems proceed as follows z Insert the RJ12 plug of the adapter into one of the four extension sockets of FRITZ X USB To connect the terminal devices by means of the cable clips please note the following z The wire diameter must be 0 5 to 1 mm z Strip the insulation from the wire to expose a length of 10mm of cable To connect a cable press back the orange l...

Page 21: ...tware installation for your operating system z The FRITZ communications software Please see The Many Facets of FRITZ on page 36 and the FRITZ software manual z The AVM ISDN CAPI Port Driver please see the section Into the Internet With AVM System Drivers on page 40 z The FRITZ X configuration software please see the section Configuring FRITZ X USB from page 44 If you have already installed individ...

Page 22: ...nstalled This message disappears after a few seconds FRITZ X USB has been installed The USB LED lights up after the installation of the PBX has been completed successfully 2 To check that the FRITZ X USB installation was successful open the Device Manager by clicking through Start Control Panel Performance and Maintenance System Hardware 3 Double click Network adapters The list contains the entry ...

Page 23: ...ws may prompt you to install soft ware not digitally signed by Microsoft This request de pends on the driver signature options set on your com puter Answer the question with Continue Anyway Do likewise in the next dialog regarding the AVM ISDN NDIS WAN CAPI Driver 6 The next window informs you that the drivers have been updated successfully Conclude the installation by clicking Finish This conclud...

Page 24: ...M DRIVE WINDOWS ME FXUSBSET INF in the list of entries found and confirm with OK 4 Choose your language and click Continue 5 Next the sign on window of the installation program for FRITZ X USB appears automatically 6 Specify the folder in which the driver software is to be installed on your computer 7 As a final step of the driver software installation a message box is displayed showing the config...

Page 25: ...SNs configured here are valid only for WAN connections RAS and Internet access These settings have no effect on other software that uses the CAPI 2 0 interface 5 Conclude the installation by clicking Finish This concludes the installation of the drivers delivered for FRITZ X USB in Windows 2000 FRITZ X USB is now ready for immediate operation After installation the CAPI 2 0 and the AVM ISDN NDIS W...

Page 26: ...stallation has been completed a message appears announcing that the FRITZ communications software can be installed For more information read Installing the Communications Software FRITZ on page 28 3 5 Installing the Driver Software in Windows 98 Windows 98 includes an ISDN Configuration Wizard This Wizard cannot be used to install ISDN hardware and software correctly nor to set up an ISDN connecti...

Page 27: ...k Continue 6 Next the sign on window of the installation program for the FRITZ X USB PBX appears automatically 7 Specify the folder in which the driver software is to be installed on your computer 8 As a final step of the driver software installation a message box is displayed showing the configuration of FRITZ X USB Once the driver software installation has been completed a message reports that t...

Page 28: ...t the required FRITZ module and click Next 5 The next dialog asks whether you would like to perform a simple installation or an installation with configuration 6 Select the FRITZ module which should start automatically with Windows Installation The FRITZ modules are installed with de fault settings in the specified folder All default settings can be changed in the individual FRITZ modules after in...

Page 29: ...sed for outgoing connections over the two virtual modems AVM ISDN Internet PPP over ISDN and AVM ISDN RAS PPP over ISDN This can be useful for keeping accounts of online costs For more information see the Online Help once you have installed the AVM ISDN CAPI Port Driver z Ports On this settings page you can assign specific COM ports to the virtual modems Unless your system requires special port se...

Page 30: ...g Continue The program files are now copied to your hard disk 4 Click Finish to close the installation program This completes the software installation for FRITZ X USB Restart your computer if required 3 9 Errors During Installation What to Do If any errors occurred during installation and the software components of FRITZ X USB were not installed correctly proceed as follows 1 Remove all of the in...

Page 31: ...th CAPI SoftCompression X75 X42 In Windows XP and Windows 2000 the AVM program group is not created in the Start All Programs menu unless FRITZ X is installed Then only the entry FRITZ X appears in the program group The FRITZ modules are contained in the FRITZ ISDN and Internet icon on the Windows desktop as well as in the FRITZ program group For information on features and operation of the FRITZ ...

Page 32: ...Z communications software start the program SETUP EXE in the directory SOFTWARE FRITZ ENG on the installation CD z The AVM ISDN CAPI Port Driver is installed using the SETUP EXE file located in the SOFTWARE CAPIPORT CAPIPORT OPERATING SYSTEM ENG folder on the CD z The FRITZ X configuration software is installed by running the SETUP EXE file found in the SOFTWARE CONFIG ENG folder on the CD z Insta...

Page 33: ...Hardware settings page 2 In the Network adapters section of the Device Manager select the AVM FRITZ X USB entry 3 Select the Uninstall command in the Action menu 4 Confirm the uninstallation in the following security prompt FRITZ X USB will be removed This completes uninstallation of the driver software of FRITZ X USB in Windows XP Proceed as follows to remove the software components in Windows XP...

Page 34: ...software components proceed as follows 1 Select Start Settings Control Panel then double click the Add Remove Programs icon 2 The components of FRITZ X USB are found in the list of installed software They appear with the following descriptions AVM FRITZ AVM ISDN CAPI Port AVM FRITZ X USB AVM FRITZ X 3 Select the components to be removed 4 Click the Add Remove button The Uninstall program starts Al...

Page 35: ...oved This completes uninstallation of the driver software of FRITZ X USB in Windows 2000 Proceed as follows to remove the software components in Windows 2000 1 Click the Add or Remove Programs icon in the Start Control Panel 2 Make sure that the Change or Remove Programs button is selected in the column to the left 3 The components of FRITZ X USB are found in the list of installed software Their n...

Page 36: ...s regardless of the rate charged on the line The ISDN file manager FRITZ data allows you to transfer files quickly and securely and to provide files on your computer to outside callers You can assign individual access rights as desired FRITZ fax allows you to send and receive faxes in accordance with the analog Group 3 analog fax standard You can send faxes directly from your text processing progr...

Page 37: ...ith the ISDNWatch number filter you can block individual numbers or whole groups of numbers for outgoing and incoming connections For instance you can block foreign numbers long distance numbers or costly service numbers By blocking expensive service numbers you can prevent web dialers from establishing costly connections from your computer ISDNWatch with filtering functions is integrated starting...

Page 38: ...rom the Internet is requested for example when your Web browser starts up the connection is dialed up automatically All Information at a Glance The FRITZ web window displays all important information about the current connection z The colors of four connection LEDs indicate whether a default provider is configured whether the B channels are inactive in the process of connecting or active and wheth...

Page 39: ...u will hardly notice that the connection is being restored Specifying an Outgoing Caller ID In order to keep track of the online costs incurred you can designate one of your line s MSNs as the outgoing Caller ID in the FRITZ web Settings page opened through the context menu All online charges will then be billed to the specified number Call Bumping for 2 channel Internet Connections FRITZ web can ...

Page 40: ...indicator If you want these modules to respond to calls ment for them you must assign distinct MSNs for call acceptance to FRITZ fax and FRITZ fon and to any telephones or fax machines connected to analog extensions Specify the settings on the ISDN settings page of each FRITZ module 5 5 Into the Internet With AVM System Drivers Alternative to FRITZ web Internet connections can be established using...

Page 41: ... Just select a pre configured destination to launch ISDN communication The modem settings can be customized by means of AT commands For more information see the Online Help of the AVM ISDN CAPI Port Driver The Online Help is located on the SOFTWARE CAPIPORT CAPIPORT OPERATING SYSTEM ENG folder on the installation CD 5 6 Ready to Receive on Standby If your computer supports ACPI Advanced Configurat...

Page 42: ...pable components are listed under System devices on the Device Manager settings page start Control Panel Performance and Maintenance System Hardware z Windows Me ACPI capable components are listed under System devices on the Device Manager settings page Start Settings Control Panel System z Windows 2000 ACPI capable components are listed under System devices accessed by clicking the Device Manager...

Page 43: ... when the system is hibernating z For an incoming call to wake up the computer from standby at least one ISDN application must indicate to the CAPI driver that it is ready to receive Make sure that a suitable application is started The computer will be woken up when FRITZ X USB receives information about an incoming call during standby hence the name Remote Wake Up The program checks the service i...

Page 44: ...ine Help Main window of the FRITZ X configuration software Settings The commands in this menu configure your PBX according to your needs Here you can assign MSNs to the extensions and define properties for the extensions Extension properties are features that can be activated or deactivated as you require See section Factory Settings on page 45 for information about how the individual FRITZ X USB ...

Page 45: ...X provides an LCR Least Cost Routing feature With this function the most economical provider for a connection is selected automatically depending on the number dialed and the time of day You can configure schedules to select the best provider according to the area code dialed and time of day the call is conducted Update Use this menu to update the PBX software firmware to keep your PBX up with the...

Page 46: ...ctivated on all extensions z The Do Not Disturb function is enabled for all extensions z The LCR function is disabled for all extensions z The Group Call function is disabled for all extensions z For terminal devices that support SMS the acceptance of SMS messages is activated for all extensions z Dialing restrictions are disabled on all extensions z Connected Line Identification Presentation COLP...

Page 47: ...guration program 6 4 Adjusting Settings In order to use all of the commands of your PBX you should adapt the settings listed below If you configured your PBX using the Configuration Wizard than these settings are already in effect Among these settings are z assigning names to the extensions z defining the local dialing prefix z changing the charge unit z entering MSNs z assigning MSNs to the exten...

Page 48: ...rge Unit section of the window enter the cost of one unit The currency symbol displayed depends on your computer s currency settings Control Panel Regional Settings The value can be changed here Make sure that your ISDN provider has enabled the trans mission of charge information on your line Entering MSNs Your ISDN provider supplied 3 to 10 numbers for your ISDN line These numbers are known as Mu...

Page 49: ...in these list boxes Select the desired MSNs for each extension Defining Outgoing Numbers The outgoing number is the one to which all costs for outgoing calls will be charged For outgoing calls the MSN entered will be transmitted to the party called unless Caller ID suppression CLIR has been activated 1 Select the Extensions settings page in the Settings menu 2 You have already assigned the MSNs to...

Page 50: ...e is only effective if your telephone supports CLIP It may also be necessary to activate a CLIP option on your telephone For additional information please see the PDF file COUNTRY_SETTINGS PDF in the SOFTWARE iNFO LANGUAGE folder on the FRITZ X USB CD z CLIR local number will not be transmitted z COLR Connected Line Identification Restriction z Use charge unit pulse z Answering Machine z Call wait...

Page 51: ... an outgoing call to the diverted number 1 Select the Call Diversion settings page in the Settings menu 2 Enter the number to which the calls are to be diverted in the Divert to field If calls are to be diverted to a different extension enter the number of the other extension here 1 2 3 or 4 not the MSN assigned Example for internal call diversion to extension 2 3 Define in the list field Conditio...

Page 52: ... to charges For additional information please see the PDF file COUNTRY_ SETTINGS PDF in the SOFTWARE INFO LANGUAGE folder on the FRITZ X USB CD 1 Select the Call Forwarding settings page in the Settings menu 2 Select from the list field Number MSN the MSN for which calls are to be forwarded 3 Enter the outside number to which the calls are to be forwarded in the Forward to field 4 Define in the li...

Page 53: ...e displayed in the Update window of the menu With FRITZ X you can update your PBX the technical features of by simply loading the new PBX software to your computer and perform an update There are a number of ways to load new PBX software to your computer From the AVM Data Call Center ADC 1 Start FRITZ data and dial the number of the ADC 030 39 98 43 00 2 The CARDWARE DEVICE NAME FIRMWARE folder co...

Page 54: ...the suffix dat If you clicked Browse the lower window will report whether the selected file is a valid update file and if so which version it contains If the update file is a later version than the currently active firmware it is recommended that you install the update 4 Then click the Update button to perform the update A warning message appears If you are sure you want to perform the firmware up...

Page 55: ... remove the selected component by clicking on Yes at the safety prompt This activates the factory settings in FRITZ X USB and loads them to your computer This operation may take several seconds Please note that restoring the factory settings deletes all the configuration settings made for FRITZ X USB both in the PBX and in your computer This operation cannot be reversed Re loading the Factory Sett...

Page 56: ... information about how to use additional FRITZ X USB commands in connection with a connected telephone see the TELEPHONE PDF file on the FRITZ X USB CD The Hold button may be designated differently on different telephone models R Hold Flash etc Please see also the section Adjusting the Hold Button Function on page 69 7 1 Dialing External Calls Dialing External Calls With Automatic Outside Dialing ...

Page 57: ...y be necessary to have your provider enable Caller ID suppression CLIR for individual calls on your ISDN line 7 2 Dialing Internal Calls Dialing Internal Calls With Automatic Outside Dialing Dialing Internal Calls Without Automatic Outside Dialing N Pick up the handset s31r Dial the sequence shown at left Now you hear the external dial tone M Dial the desired external number N Pick up the handset ...

Page 58: ...d for each extension individually For instructions please see the information in the section Assigning Names to the Extensions on page 48 R2 To accept a waiting call dial the sequence shown at left Your original call is now on hold R1 To return to your original connection dial the sequence shown at left You can also accept to the waiting call by hanging up your existing connection i e by hanging u...

Page 59: ...1 is now on hold and you can consult someone else M To dial a second call simply dial either the desired extension number or the outside line access 0 followed by the desired external number Call No 2 P If the call is answered you can consult on this line The original caller is still on hold R If the number you dialed is busy or the call is not answered press the Hold button again to return to Cal...

Page 60: ...ow on hold M To dial a second call simply dial either the desired extension number or the outside line access 0 followed by the desired external number Call No 2 P If the call is answered you can consult on this line The original caller is still on hold R2 To switch from Call No 2 to Call No 1 dial the sequence shown at left Call No 1 P Call No 1 is now active again and Call No 2 is on hold R2 To ...

Page 61: ...ive again and there is no call left on hold O K Call P You can also return to the call on hold by hanging up the handset this ends the currently active connection In this case the phone rings as soon as you hang up Pick up the handset again to return to the last call that was on hold Call No 1 P You are talking to Caller No 1 R Press the Hold button Caller No 1 is now on hold M To announce the cal...

Page 62: ...e it using your telephone Proceed as follows to connect two external parties one from an active connection and the other from a call on hold N Pick up the handset of your telephone M Dial the number of the external subscriber and begin a normal call R Press the Hold button M Dial 0 followed by the number of a second external subscriber You can now talk to the second subscriber while your first cal...

Page 63: ... by the desired external number You can now talk to the second subscriber while your first call is on hold R3 Dial the sequence shown at left to begin a three party conference call D Now all three participants can confer together If either of the other two parties hangs up your connection with the remaining participant remains active O You can end the three party call by hanging up the handset R2 ...

Page 64: ...l to Busy Subscriber or CCBS must be enabled for your ISDN line Once the function has been enabled you can activate it using your telephone To activate this feature proceed as follows Your call back request is cleared after 45 minutes or after successful redialing Only one call back request may be active at a time M You have just dialed a number and now you hear the busy signal 5 Within 20 seconds...

Page 65: ...enabled for your line by your ISDN provider Once the function has been enabled you can activate it using your telephone To activate this feature proceed as follows The telephone network registers the next time the telephone you called is used and then signals you as soon as the number is available M You have just dialed a number and hear a ring tone 5 If the call is not answered dial the number 5 ...

Page 66: ...at your own phone You can pick up calls from known and unknown extension numbers For more information see also the instructions in the TELEPHONE PDF file on the FRITZ X USB CD This function can also be used to take an incoming call that has already been answered by an answering machine on the other extension A call that has already been answered can only be picked up if the Group call has been dis...

Page 67: ...d at a different ISDN terminal device such as an ISDN telephone that is connected to your BRI line alongside FRITZ X USB To suspend a call proceed as follows You will hear an acknowledgment signal to indicate that the call has been successfully suspended If you hear the failure signal this may indicate that you made a mistake or that the N Pick up the handset 9 Instead of an extension number dial ...

Page 68: ...inal device Ask your ISDN provider for the specific keypad messages to access ISDN features To enter a keypad message on an extension with automatic outside dialing Q After the acknowledgment tone the connection is suspended You can hang up the handset O The call remains suspended at the ISDN provider s local switch for two minutes N Pick up the handset again You must not have a call on hold Other...

Page 69: ... FRITZ X USB can be used with a pulse dialing telephone The following functions are accessible from a pulse dialing telephone z external dialing z internal dialing unless automatic outside dialing is enabled z answering internal and external calls z answering waiting calls by dialing 0 z alternating between calls by dialing 0 z holding calls by dialing 0 The following operations cannot be performe...

Page 70: ...nts of FRITZ X USB z Readme on the CAPI 2 0 Driver of FRITZ X USB in the WINDOWS OPERATING SYSTEM folder on the FRITZ X USB CD The readme contains the latest information z Help on the FRITZ X configuration program You can open the detailed Online Help by pressing F1 or clicking the Help button z Configuring by Phone for complete instructions see the file configuration program TELEPHONE PDF in the ...

Page 71: ...AGE on the CD Internet The AVM web site offers detailed information and updates free of charge Go to the following URL www avm de en Produkte FRITZX z The Products category provides detailed information about all AVM products as well as announcements of new products and product versions z Solutions to concrete problems are offered under Help Me z The current driver software for all AVM ISDN Contro...

Page 72: ...described in the section LEDs FRITZ X USB on page 12 z Is FRITZ X USB operational The green LED labeled Power should be lit z Test the Phone LED for each extension If you pick up the handset of an extension phone or if the extension has an active connection this is indicated by an amber LED Incoming calls are indicated by a blinking LED If the LED does not light up when you pick up the handset thi...

Page 73: ...ing is enabled for the extension The busy signal sounds when the handset is picked up z If your terminal device has been set to automatic outside dialing and the busy signal sounds when you pick up the handset all outside lines are currently busy At the moment you cannot dial an external call Wait until an external line is free z If your terminal device has been configured as a PBX extension and t...

Page 74: ...nnected z Check whether the extension has been assigned an MSN as its outgoing Caller ID but not as a dial in number In order for the extension to ring you must either assign it a valid MSN as a dial in number or clear all of its MSN settings both outgoing Caller ID and dial in numbers z Check whether the FRITZ modules respond to incoming calls All incoming calls are answered by the integrated ISD...

Page 75: ...ard during programming Only tone dialing DTMF telephones can be used to program FRITZ X USB Pulse dialing telephones are not suitable for programming FRITZ X USB Some terminal devices can operate with either tone or pulse dialing Check your terminal equipment 8 4 Assistance From AVM Support Please use the information sources described above before contacting the support For direct assistance AVM S...

Page 76: ...address or fax number at which you can be reached z Personal data like your name and address z The Product Identification Code which is printed on the back of the CD case Support staff will always check this number to ensure that you are a registered user z The operating system you are using such as Windows XP or Windows Me z What is the version number of the FRITZ X USB driver software used The v...

Page 77: ... test connection to the AVM Data Call Center ADC with FRITZ X USB Please try several times to connect z Which software are you having problems with z Please include an detailed description of your computer and how it is equipped z Can you reproduce the error Once you have put together all of this information please fax them to AVM Support We hope that the support team will be able to assist you in...

Page 78: ...configuration wizard 47 Connected Line Identification Presentation 46 Connected Line Identification Restriction COLR 50 connection analog terminal equipment 20 cables 19 connectors 11 13 RJ12 plug 13 RJ45 plug 13 USB connector 13 consultation 59 D declaration of conformity 80 defining outgoing numbers 39 49 dialing 45 56 dialing external calls with automatic outside dialing 56 with CLIR 57 with th...

Page 79: ...onfiguring 48 FRITZ modules 40 O operating the PBX 56 outside dialing 56 P package contents cables 14 connectors 13 PBX operating instructions 56 picking up a call 66 pickup see picking up a call power failure 75 Product Identification Code 76 pulse dialing telephones 69 R recycling 8 Remote Wake Up 43 removing software components 33 S settings advanced settings 50 basic settings 47 special comman...

Page 80: ...ymbol confirms that this product conforms with the above mentioned norms and regulations The manufacturer AVM GmbH Address Alt Moabit 95 D 10559 Berlin Product FRITZ X USB v3 0 Type ISDN Connector z 1999 5 EC R TTE Directive Radio and Telecommunication Terminal Equipment z 89 336 EEC EMC Directive Electromagnetic Compatibility z 73 23 EEC Low Voltage Directive Electrical equipment designed for use...

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