background image

 

7-2  

System Administrator’s Guide 

You see 

A@  

which means the printer is online and waiting.  Alternatively, you can type 

[J,2]  

Note:

 The 

J

 must be capital.   

The printer responds with 

{J,0,0,””,””}

.   

No response means that the printer may have an open session to some other 
connection.  Either terminate the other connection or turn off the printer and turn 
it back on. 

T r o u b l e s h o o t i n g   W i r e l e s s   C o n f i g u r a t i o n   P r o b l e m s    

1.

 

Your computer’s wireless adapter and/or access point should be configured to match 
your print server. 

2.

 

The printer should be within range (up to 90 meters or 300 feet) of your computer and 
away from metal objects and other devices with radio signals (Bluetooth®, 2.4 GHz 
cordless phones, and microwaves). 

3.

 

Use infrastructure mode to connect through an access point. Use Ad-Hoc  mode to 
connect without an access point. 

4.

 

To use WEP (Wired Equivalent Privacy) or other advanced security on your wireless 
network, temporarily disable the security on your computer in order to configure the 
print server. You may need to temporarily change the wireless mode of your computer 
to Ad-Hoc (802.11) mode to allow non-secure clients to communicate with each other.  

Note:

    You many need to temporarily disable the security on your access point to set 

your computer to Ad-Hoc mode. When you are done configuring the print server, 
you can re-enable the security on your computer and change the wireless mode 
back if necessary. You can also use a serial (wired) connection to configure the 
print server. 

5.

 

To use encryption or password protect your wireless network, and your wireless 
adapter or access point normally uses a password or passphrase instead of WEP, it 
should allow you to enter 0x followed by a ten digit (for 40-bit or 64-bit WEP) or 
twenty-six digit (for 128-bit WEP) key in hexadecimal format (0-9 or A-F). 

6.

 

Change the RF channel (

Ad-Hoc mode only

) to correct intermittent connection 

problems or slow performance. This can be done in the NetManager Wireless 
Configuration screen. Change it to at least 3 channels lower or higher than any other 
wireless networks within range. 

T r o u b l e s h o o t i n g   N e t w o r k   C o n f i g u r a t i o n  

 

To use TCP/IP, your computer and the print server should be on the same IP segment 
or can reach each other with a PING command from the host. The IP address you 
assign to the print server must be on the same logical network as your host 
computers. 

 

If your print server is set to Auto or DHCP for obtaining an IP address, the print 
server’s IP address can change. Either configure your DHCP server to give the print 
server a permanent lease or configure the print server to be on a static address that 
does not conflict with any other address. 

T e c h n i c a l   S u p p o r t    

If these solutions do not work, call Service at the number listed on the back of this 
manual. 

Summary of Contents for Monarch 9460 SNP

Page 1: ...ator s Guide 2007 Avery Dennison Corp All rights reserved TC9460SNPSA Rev AG 10 28028 28028 0 0 Monarch 9460 SNP 9493 SNP Printers 802 11b g Wired Wireless Telnet Ethernet Web Browser TM Avalanche Man...

Page 2: ...e prior written permission of Avery Dennison Corp Trademarks Monarch and Sierra Sport 9460 and 9493 are trademarks of Avery Dennison Retail Information Services LLC Avery Dennison is a trademark of Av...

Page 3: ...460 Printer 2 4 Checking the Status 2 5 Configuring the Printer 2 6 Printing a Network Information Label 2 9 Setting Up the 9493 Printer 2 10 Using the Network Menu 2 11 Checking the Status 2 11 Confi...

Page 4: ...rk Protocols 4 11 Controlling IP Access 4 12 To Add Hosts 4 12 To Remove Hosts 4 12 Configuring Network Security 4 13 Printing a Test Page 4 13 Using the Console 4 14 Updating Firmware 4 14 To update...

Page 5: ...General Commands 6 4 Avalanche Console Commands 6 5 Port Commands 6 5 802 11b g Wireless Commands 6 5 TCP IP Commands 6 8 SNMP Commands 6 10 Email Alerts 6 10 TROUBLESHOOTING 7 1 General Troubleshoot...

Page 6: ...iv...

Page 7: ...ess When switching between wired and wireless mode on different subnets turn off the printer and then turn it back on to reinitialize the radio Follow the instructions in this manual to configure the...

Page 8: ...nistrator The SSID service set identifier for your wireless network If you are using TCP IP recommended for Windows Networks and are not connected to a server that automatically assigns your IP addres...

Page 9: ...93 printer menus See Setting Up Using the Printer s Menu The printer s menus allow you to do basic setup Before You Begin Configure your computer to communicate on a wireless network before you contin...

Page 10: ...er wait a few seconds and then turn on the printer Your printer is ready to use Setting up the 9493 Using Direct Serial Connections Use a serial cable for direct communication with the printer 1 Open...

Page 11: ...printing performance To improve the signal strength move the print server closer to the computer or access point and away from other radio devices such as Bluetooth wireless devices microwave ovens o...

Page 12: ...ive data T The printer is connected to a network peer to peer or infrastructure mode Press A under T to display the printer s IP address then press A under to print a network information label with th...

Page 13: ...status configure the RF network settings print RF settings and reset the radio To exit press F at any time Checking the Status This option displays the status of the RF network 1 From the RF Network m...

Page 14: ...owing table E Press A to R Press A to Press A to Saves the setting Scrolls through the positions from left to right Increments the current position setting by 1 1 When the setting you want is displaye...

Page 15: ...sets the power mode 1 From the Configure menu select Power Mode Power Mode X CAM PSP E D The choices include CAM Continuous Awake Mode or PSP Power Save Protocol PSP conserves battery power CAM means...

Page 16: ...t to right Toggles between or also increments the current position setting by 1 3 Press E to save the setting You return to the Configure menu Setting the SSID This option sets the SSID The SSID is ca...

Page 17: ...tion setting by 1 4 When the setting you want is displayed press E to save the setting You return to the Configure menu 5 Press F to exit When you select Exit after configuring you will see Configure...

Page 18: ...rint a network information label with the device name IP address and MAC address as a bar code See Printing a Network Information Label for more information Press E to return to Ready mode J Shows the...

Page 19: ...you return to the Pause screen Checking the Status This option displays the status of the network 1 From the Network menu select Status You see the printer model firmware version and bootloader versio...

Page 20: ...e Then press e to save the address and return to the Configure menu Press X to exit without saving changes Setting the Gateway This option sets the printer s router gateway address 1 From the Configu...

Page 21: ...t a different number 3 When you are finished press R until you see e Press e to save the setting and return to the Configure menu Press X to exit without saving changes Setting the SSID This option se...

Page 22: ...yption keys 1 From the Configure menu select Keys 2 Select Index You can select up to four 104 bit keys using keys 1 4 3 Select the key you need and press e to save the setting or press X to exit with...

Page 23: ...the default is the pound sign which has a decimal value of 35 You may need to change the default EC character if it conflicts with other data because unexpected operation could occur 3 From the Config...

Page 24: ...e minute before you can access the wireless print server radio 1 From the RF Network menu select Reset The radio reinitializes 2 Press any navigation button to return to the RF Network menu Resetting...

Page 25: ...oft Windows Network Configuration The print server includes the NetManager software for printing from Windows computers over an 802 11b g wireless link This software creates a network port on the Wind...

Page 26: ...table For example 192 189 207 33 MonarchPrinter 2 Edit the printcap file An example of a typical entry in the printcap file is MonarchPrinter lp rm MonarchPrinter rp BINARY_P1 sd usr spool lpd Monarc...

Page 27: ...implementation on Solaris 2 4 and earlier releases there may be problems printing very long print jobs The workaround is to configure the print server as an HP JetDirect card using the HP JetAdmin fo...

Page 28: ...er selectable Activate the queue Yes Destination host print server s IP address or if you have configured the etc hosts file use the name of the print server that you specified in that file Name of qu...

Page 29: ...ution for your computer is 1024 x 768 pixels Before you begin you need to know your printer s IP address The printer should be turned on and ready to receive data It may take a minute or more before a...

Page 30: ...ollowing sections to configure the print server using your Web browser Only configure the settings required for your network printer Contacting Us From the Printer Status page click the Paxar link if...

Page 31: ...r Port The available ports are listed 2 If more than one port is available click the name of the port you want to view The Print Port Settings screen appears and displays your communication settings N...

Page 32: ...rame types and passwords 1 From the side menu click NetWare 2 Click the name of the enabled service to modify the NetWare parameters for that service See Configuring Print Services for more informatio...

Page 33: ...h you submitted your changes they do not take effect until you reset the print server You must re enter your access password to make any further changes to the printer settings Configuring PrintraNet...

Page 34: ...3 Click the reset link at the bottom of the screen The Reset Server screen appears 4 Click Submit and wait five seconds for the print server to reset Even though you submitted your changes they do no...

Page 35: ...r the print server to reset Even though you submitted your changes they do not take effect until you reset the print server You must re enter your access password to make any further changes to the pr...

Page 36: ...The S1 port acts as a toggle switch to enable or disable the alerts You must select S1 to enable the alerts 3 Click Submit 4 Click the reset link at the bottom of the screen The Reset Server screen a...

Page 37: ...ddresses Note The S1 port acts as a toggle switch to enable or disable the alerts You must select S1 to enable the alerts 3 Click Submit 4 Click the reset link at the bottom of the screen The Reset Se...

Page 38: ...ork Card Access Password When set the network card access password allows you to view the Web browser and the remote console The default is access The password is case sensitive and stored in the prin...

Page 39: ...rk Protocols 1 Only configure the settings required for your network printer To enable or disable protocols 2 From the side menu click Admin The Web Admin Configuration screen appears 3 Click Protocol...

Page 40: ...screen The Reset Server screen appears 4 Click Submit and wait five seconds for the print server to reset Even though you submitted your changes they do not take effect until you reset the print serve...

Page 41: ...k Submit 5 Click the reset link at the bottom of the screen The Reset Server screen appears 6 Click Submit and wait five seconds for the print server to reset Even though you submitted your changes th...

Page 42: ...command See Chapter 6 Telnet Console Commands for more information 4 Click Enter The results from a Telnet command appear Updating Firmware You can update the printer s firmware from your Web browser...

Page 43: ...TFTP PUT from this host If you are upgrading using IPX SPX on a NetWare network to upgrade select NetWare GET from a server If you are using NetWare to upgrade you need to put the bin firmware file in...

Page 44: ...Server Protocol User ID Password Certificate Private Key Info File LEAP No N A PEAP N A TLS Required TTLS Optional N A Enterprise EAP FAST PAP or MSCHAPv2 Required PAC N A Personal PSK N A PEAP This i...

Page 45: ...owser 4 17 See the following table of acceptable combinations Encryption Authentication WEP WPA WPA TKIP WPA2 Open Shared Static No PSK LEAP PEAP EAP FAST TLS TTLS Dynamic Yes Load the local key befor...

Page 46: ...4 18 System Administrator s Guide...

Page 47: ...is also referred to as a client Avalanche Agent The agent manages functions on the network WAN or LAN and stores the settings and software for the clients You can have one or more agents throughout y...

Page 48: ...figurator When the application begins the most recently used session opens if one exists Otherwise a new session begins When the printer is turned on it appears in the Avalanche Management Console as...

Page 49: ...Settings Use this tab to configure the server settings 1 Specify the basic Print Server settings including the System Name Location SNMP Community Name and Power Level as required 2 Enable Restart the...

Page 50: ...Use this tab to specify a range of acceptable IP addresses and Subnet Masks 1 Click Add 2 Enter the Starting Address 3 Enter the Ending Address 4 Click OK when finished 5 Click Add to enter the Starti...

Page 51: ...h email address 2 Specify the SNMP IP Traps including the Trap Community Enter the IP Address and IP Port Select the Trigger Conditions for each IP address Configuring Printing Settings Use this tab t...

Page 52: ...re done specifying the print server s settings select Write Configuration from the File menu 2 Exit the Sierra Sport Configurator The print server s configuration is set and ready for Avalanche to sen...

Page 53: ...Firmware mif Standard Monarch mif file Monarch Initialization file pcl MPCL data psb Print Server Binary psc Print Server Configuration Script asc Authentication Server Certificate lcc Local Client Ce...

Page 54: ...5 8 System Administrator s Guide...

Page 55: ...zed letters of each keyword instead of the whole keyword Some keywords require more capitalized letters than others For example SEt KEYVAL RAdio options Mutually exclusive options are included within...

Page 56: ...w ssid testsystem and press Enter 5 To set the IP address type set ip ad 192 0 0 192 and press Enter 6 To set the subnet mask type set ip sub 255 255 255 0 and press Enter 7 Type INIT and press Enter...

Page 57: ...inuation ROuter aa bb cc dd Default router address SUbnet aa bb cc dd Subnet mask STELnet EN DIS S TELNET protocol TCP EN DIS Raw TCP 9100 protocol TELnet EN DIS TELNET protocol TFTP EN DIS TFTP proto...

Page 58: ...ode HElp Displays the list of available commands INitialize Saves settings and resets unit SAVE Saves configuration settings CHange SEt DEFine Sets configuration items SEt DEFAULT Sets print server to...

Page 59: ...bles the Avalanche Enabler SEt AVAlanche PROPerty name property value Adds an Avalanche property Port Commands SEt POrt name Sets the name of the communications port SHow POrt name STA Shows the curre...

Page 60: ...user ID It may include the realm separated with the at character SEt NW INAP PAP MSCHAP_V2 Sets the EAP inner authentication protocol SEt NW IROAM DISable STRICT FLEXible Controls whether the radio f...

Page 61: ...E S REPUBLIC SI SLOVENIA BG BULGARIA KR KOREA REPUBLIC ZA SOUTH AFRICA CA CANADA KW KUWAIT ES SPAIN CL CHILE LV LATVIA LK SRI LANKA CN CHINA LB LEBANON SE SWEDEN CO COLUMBIA LI LIECHTENSTEIN CH SWITZE...

Page 62: ...AUTO 10BASE 100BASE Sets the Ethernet speed SEt NW WPAAUTO DISable ENable Enables or disables WPA auto mode When enabled the printer server connects to a non WPA access point if a WPA enabled access...

Page 63: ...s or disables the TCP connection probe SEt IP RARp flags nn 0 Both 1 no subnet 2 no router 3 neither Default 0 IP address is set with subnet mask and router that is the same address as host SEt IP RAN...

Page 64: ...ommunity SEt SNMP JETADmin EN DIS Enables or disables the JetAdmin protocol SEt SNMP SETCOMM1 string or SET SNMP SETCOMM2 string Sets SNMP community 1 or community 2 name Note An incoming set request...

Page 65: ...it is very low you may be experiencing interference or are very close to being out of range or an access point A value of 100 is the best you can have for signal quality You can probably operate at a...

Page 66: ...ne configuring the print server you can re enable the security on your computer and change the wireless mode back if necessary You can also use a serial wired connection to configure the print server...

Page 67: ...NMP NetWare HP Jet Admin 802 3 Specifications 9493 only Communication Rate 10 Mbps or 100 Mbps 802 11b g Specifications Frequency 2 4 GHz range direct sequence Communication Rate 1 2 5 5 or 11 12 18 2...

Page 68: ...A 2 System Administrator s Guide...

Page 69: ...sing the BOOTP and DHCP methods BSS or Basic Service Set A set of 802 11b g devices operating as a fully connected wireless network BSSID See MAC Address Channel or RF Channel You can select which cha...

Page 70: ...sed the device can communicate only if its WEP keys match the access point s There is no challenge that occurs you either have the correct key or not when you communicate with the access point By elim...

Page 71: ...rks It is case sensitive Static Method One of the available boot methods Use static if your network uses fixed configuration The IP address remains the same every time the device connects to the netwo...

Page 72: ...d they all must have it enabled with the same key or they cannot communicate 128 Bit 64 Bit WEP Key This is the 64 or 128 bit WEP key that must match other Nodes encryption keys in order to communicat...

Page 73: ...LEAP authentication 4 17 login password 4 1 M mode encryption 4 16 Monarch AVA file 5 2 N network alerts 4 6 4 7 4 8 5 5 protocols 1 2 P page label 2 16 password 4 1 changing 4 10 4 11 setting 4 10 4...

Page 74: ...commands 6 10 settings 4 8 4 9 SNMP IP traps 5 5 software installing 2 3 Subnet Mask restrict 5 4 system requirements 1 2 T TCP IP commands 6 8 TCPIP settings 4 5 5 4 Telnet commands 6 1 6 2 6 5 test...

Page 75: ......

Page 76: ...28028 28028 0 0 Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg OH 45342 1 800 543 6650 In the U S A 1 800 387 4740 In Canada www monarch com...

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