Avery Berkel XS 100 Operator Instructions Manual Download | Manualshive

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4.18

Electronic Funds transfer

If your scale is paired with an EFT card terminal then you will be able to use it to perform PIN Verified, Contactless,
Swiped, and refund transactions. If the card payment key is configured with Allow Change enabled then you will also be
able to do Cashback transactions.

Each card terminal can be shared with more than one scale and the sequence of operation will depend on how your
system is set up. To use a the EFT card terminal one of the keys on your keyboard must be configured as a Card Payment
key.

Before using the terminal you must log on using the user ID and PIN number for the merchant bank login. This needs to
be performed once only on each terminal, and ideally it should be done at the start of the day when the terminal is
switched on. The log on key on the scale can be used to log on the EFT terminal without performing a sale transaction.

Performing a EFT transaction

To use the EFT card terminal:

1.

Press the Card Payment key to select the EFT payment method.

2.

Follow the on-screen instructions.

3.

If you are asked if cashback is required press Enter to specify the amount required, or Cancel if the customer
indicates no cashback is required.

4.

After the customer has successfully entered their PIN number the terminal will process the transaction.

5.

If the transaction is successful the merchant card slip will be printed on the scale followed by the customer sale
receipt and the card slip.

Note:

If a security level has been set for card transactions your supervisor may be prompted to enter their PIN to authorise

the transaction.

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Summary of Contents for XS 100

Page 1: ... Limited This publication was correct at the time of going to print and is supplied without liability for errors or omissions Avery Berkel reserves the right to alter without notice the specification or design of any product or service at any time Trademarks and acknowledgements Avery Berkel is a registered trademark in certain jurisdictions All brands and product names used within this document a...

Page 2: ... keys 9 Entering and leaving Standby mode 10 Machine security 10 Security level 10 Logging on off 11 Servicing your machine 11 Printing 13 About the printer 13 Printer roll dimensions 13 Changing the printer roll 13 Choosing the correct spindle 13 Changing the label paper roll 14 Advancing the printer roll 15 Printing labels and receipts 15 Label Streaming 15 Routine maintenance 16 Cleaning the pr...

Page 3: ... total and receipt 33 Reopening receipts 33 Bag labels 33 About Tax 34 Net Value Tax 35 Tax printing on receipts 35 Paying for goods 36 Printing a sales receipt 36 Using payment ECR keys 36 Multiple or split payment 36 Paying with foreign currency 37 Customer accounts 37 Charging to account 38 Payments received on account 39 Sales discount 40 Discounting a receipt 41 Discounting an individual tran...

Page 4: ...k run set up 54 Pack run description 55 Pack run type 56 Customer reference 56 Origin country 56 Level 1 level 2 and level 3 56 Label format 56 Print mode 56 Duplicates 56 Date 1 57 Date 2 57 Barcode format 57 Tare weight 57 Target 1 57 Target 2 57 Target 3 58 Data names 58 Displaying and printing subtotals 58 Deleting pack runs 58 Pack run lists 58 Limit change 59 Using pack runs 59 Voiding Trans...

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Page 6: ...o not roll off the machine Cleaning the machine CAUTION Harsh abrasives solvents scouring cleaners and alkaline cleaning solutions such as washing soda should not be used especially on the display windows Under no circumstances should you attempt to wipe the inside of the machine The outside of standard products may be wiped down with a clean cloth moistened with water containing a small amount of...

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Page 8: ... office or head office computer to provide store or even business wide central management The scales can operate in a number of different modes printing individual labels for each item or combining the shoppers items together and printing a single receipt The XS series build types cover a range of counter service terminals including XS 100 Monobloc scale This model provides a compact weighing term...

Page 9: ...lay and a vendor display located on the base unit The display keyboard and weighing characteristics are identical to the mono bloc unit The scale has a 58 pre set key keyboard for PLU selection and an additional 23 full travel tactile keys for regularly used functions ...

Page 10: ...d mounted on a separate column assembly The keyboard unit connects to the scale via USB and the mounting arrangement allows for easy location and removal of the XS scale unit The keyboard unit provides facility to insert a product legended A4 sized sheet over which there is a transparent protective cover ...

Page 11: ...g on how it is configured your XS scale can operate as three different machines a counter scale pre pack machine or a full cash control Electronic Cash Register ECR Before it can be used it must be programmed with Product Look Up codes which can be assigned to single keys on the Pre Set keyboard This programming is done from Manager Mode using a dedicated keyboard template Programming is covered i...

Page 12: ...s printer status label receipt mode and activity indicator The top left hand corner of the display is reserved to allow a logo to be permanently displayed This logo is stored in the machine using a scale management application contact Avery Berkel for details Different character sets can be supported for the various countries including Latin Greek Hebrew and Arabic 3 6 Figure 2 1 Vendor display 2 ...

Page 13: ... markings In certain countries it is illegal to use pre pack mode for direct trade with the public 2 5 Getting started Connections Note Take care not to trap any cables under the feet or the ribs in the base of the machine as this could cause weighing inaccuracies and damage to the cables ...

Page 14: ...st provide over current protection of an appropriate rating 2 6 Keyboards The Xs series features a 58 key user programmable keyboard having a hard wearing touch sensitive wipe clean surface The user programmable area has a hard wearing tear resistant transparent pocket under which a user defined insert may be slotted into place Tough flexible plastic inserts are supplied with the scale it is possi...

Page 15: ...ors keyboard template Figure 2 4 Manager s programming keyboard In addition there is a 23 key full travel section for commonly used numeric function keys eg 0 9 Clear Test Enter Total Print Add Tare etc this keyboard has a raised embossed overlay to give you touch feedback that your finger is located correctly on the key Figure 2 5 Numeric and Function Keypad Function keys Zero Resets an out of ba...

Page 16: ... Transaction Cancels an unwanted transaction from an operator subtotal Price Base Selects the other price base when entering the price of an open weighed PLU or a hand entered price Display Test Standby 1 Press once to initiate a display test sequence 2 Press again during the test sequence to print a test report 3 Press and hold for 3 seconds to enter Standby mode 4 Press and hold for 1 second to ...

Page 17: ...or selection Logging on off If your machine has a dedicated LOG key you must log on at the start of your shift log off at the end of your shift log off or on at the start or end of your break You can only enter transactions at a machine if you are logged on To log on 1 Press the LOG key 2 Use the keys to select either log on or log off Press 3 Press the operator key or select your operator number ...

Page 18: ...pproximate and for guidance only Refer to the appropriate Thermal Label Receipt Material Specifications for further information Paper roll Thermal 60mm wide Labels Standard width 56mm standard Roll diameter 100mm maximum Cleaning Daily using specified kit Note Ensure that the appropriate type of printer roll is loaded before you start to use the machine 3 2 Changing the printer roll Choosing the c...

Page 19: ...r Out or Label Feed Error appears on the display to inform you that the printer roll is finished Advancing the printer roll To advance the paper roll or print a blank label press when the display shows either Enter PLU Hand Price Pre Pack 3 3 Printing labels and receipts You can select whether you want to print labels or receipts Before selecting label or receipt mode check that The correct label ...

Page 20: ...s twice 3 Select the number of labels required 3 4 Routine maintenance Cleaning the print head We recommend that the print head is cleaned daily in order to ensure maximum life and to maintain the quality of print Note Always follow the instructions on the cleaning kit ...

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Page 22: ...gned to a specific department Your machine may have dedicated department keys or a general department key or both If the PLU you require is not in the department assigned to your machine you can press the department key for that PLU when Enter PLU is displayed 4 3 Label Mode Operation Label mode is generally used to print labels for single items that are to be taken to a checkout in another part o...

Page 23: ...lable PoS Disabled This mode prints counter receipts only that is there is no payment handling Example Weighed Goods 1 Place the goods on the scale 2 Select the PLU 3 Press the Operator Key The screen briefly shows the subtotal 4 To show the subtotal at any time press the Operator Key 5 To print the receipt while the subtotal for the operator is on the screen press Example Non Weighed Goods 1 Sele...

Page 24: ... operator is on the screen select the payment method The scale prints the cash receipt 4 5 Promotional PLUs Some PLUs may be set up with a promotional price or offer which is applied automatically to the receipt or label Promotions are often time limited that is are only applied during set periods There are six types of promotion are available Price Break Promotion Frequent Shopper Weight Free Pro...

Page 25: ... is normally used with receipt printing operations Use the barcode scanner at the machine to read barcodes on products on labels on counter receipts on vouchers When the scanner successfully reads the barcode it bleeps Scanning barcodes means that you do not have to enter product numbers to recall PLUs at a Point of Sale PoS machine or checkout you can scan customer numbers from subtotal counter r...

Page 26: ... labels an H is printed to the left of the weight to indicate a weight override Note Weight override is not available in hand price mode Using weight override 1 Select a PLU 2 Press the Weight Override key 3 Enter the required weighed 4 Assign the transaction Weight override 21 90 05 10041230 2 50 1 CHERRIES kg kg 1 60 0 250 0 40 COFFEE kg kg 2 50 Total 21 90 APPLES kg kg 0 90 0 550 0 49 Cash 0 00...

Page 27: ...fore only applies to weighed goods To Apply a Tare 1 Place the container on the scale 2 Press The weight of the tare is shown below the weight of the product if configured for separate tare 3 Fill the container either on or off the scale 4 Select the PLU weighed products only 5 Print the receipt or label 6 Remove the container with the product from the scale The tare is automatically cancelled If ...

Page 28: ... PLU with a stored tare is displayed and another PLU with a stored tare is selected the interlock does not operate 4 11 Using the FIX key Use the FIX function to retain the PLU after the item has been removed from the scale retain a tare until it is cancelled retain the PLU until it is cancelled Label mode retain the unit price of hand priced products after the item has been removed from the scale...

Page 29: ...ne is in receipt mode or you are carrying out add label transactions The change is displayed while the receipt is being printed or the cash drawer is open To display the customer s change 1 Press the Operator Key to display the subtotal 2 Enter the amount tendered on the keypad 3 Press a payment key while the amount tendered is displayed Printing receipts The type of receipt printed depends on how...

Page 30: ...ubtotal receipts may print all the transaction details or a summary of the transactions These receipts are subsequently presented at a PoS machine or checkout for payment have either a manually entered customer number or a system generated customer number Adding subtotal receipts At the PoS machine or checkout more than one subtotal receipt can be added together as part of the final sales total re...

Page 31: ...t and the total value press while Previous Sale is displayed to print the receipt Duplicate is printed below the total Reopening receipts You can reopen a receipt to allow individual transactions on a receipt to be added or voided or to allow the whole receipt to be voided Note If an operator has outstanding transactions the message Print Receipt is displayed and access to this function is not ava...

Page 32: ...ountry mandates that the tax rate is inclusive UK Europe etc the total does not change when a different tax rate is selected For countries where the tax rate is exclusive the total does change For products that have more than one tax rate 1 For weighed goods place the goods on the scale and select the PLU 2 For non weighed goods select the PLU select the number of items 3 Press the Change Tax key ...

Page 33: ... subtotal on the display If the machine does not sense any activity within thirty seconds the subtotal will time out Using payment ECR keys The payment keys on your machine are only available for use in PoS mode The keys may also have been set up with restrictions on how you can use them The restrictions that can be applied include giving change giving refunds minimum and maximum values that can b...

Page 34: ...e allows two types of account transaction Charging to account Customers may charge the cost of purchases to an account Payments received on account Customers may make payments into an account when no purchases have been made Your machine will have been set up to allow you either to enter any account reference and charge goods or make payments to that account or to charge goods or make payments onl...

Page 35: ...count Customers can make payments to their account even when they are not purchasing goods A customer can over tender and receive change for example the customer owes 20 on account and wished to pay 5 They can tender a 10 note and get 5 change When the transaction is completed the machine prints two copies of the Received On Account slip You should give one copy of the slip to the customer place t...

Page 36: ...see the message Authorising Op and the list of authorised operators will be displayed Discounting a receipt You must enter the amount tendered press a payment key or print the receipt before the discounted subtotal display clears A recalled subtotal reverts to the value before the discount was applied so it must be re applied Example Customer loyalty discount 5 1 Press the Operator Key to display ...

Page 37: ...o add a cash float to the drawer You follow the same procedure for pick up except that you remove money from the cash drawer When making a payment paid out from the cash drawer you will be prompted to enter a reference code for the payment To add a cash float to the drawer 1 Press Float 2 Your operator number will be displayed Press 3 Enter the amount added to the drawer Press Refunds The Refund k...

Page 38: ...ed on the same receipt if the receipt total is negative A security level may have been assigned to the RETURN key If your security level is not high enough you will see the message Call Supervisor Note If your machine has been configured for one shot operation for Returns you will not need to press the Return or Clear keys at step 8 To return an item 1 Press Return The display will show Retrn PLU ...

Page 39: ...inal and ideally it should be done at the start of the day when the terminal is switched on The log on key on the scale can be used to log on the EFT terminal without performing a sale transaction Performing a EFT transaction To use the EFT card terminal 1 Press the Card Payment key to select the EFT payment method 2 Follow the on screen instructions 3 If you are asked if cashback is required pres...

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Page 42: ...duct that has been converted from another product for example steak converted to minced beef 5 2 Setting the machine to pre pack If Direct Entry Pre pack is configured you can select pre pack mode as follows To select pre pack mode 1 Press 2 Press to toggle between Label or Receipt on the display 3 When Label is shown press to toggle between Pre Pack On and Pre Pack Off 4 When Pre Pack On is shown...

Page 43: ... shows Pre Pack to print a blank label 5 6 Using tares In pre pack mode the PLU and tare are not cancelled when the filled container is removed from the weigh plate This enables you to pack several containers of the same weight using the same PLU without having to select the PLU and set up the tare each time Depending on how your machine is configured the following types of tare may be available w...

Page 44: ...tainer on the scale The label will print 5 Fix the label to the item 6 Repeat steps 4 and 5 until all items have been labelled Proportional tare A proportional tare allows you to set the tare as a percentage of the package weight 1 Select the PLU 2 Place the item on the scale 3 Press Prop Tare 4 Enter the percentage tare value 5 Place the item on the scale The label will print 6 Fix the label to t...

Page 45: ...efore starting a pack run 1 Press NON ADD 2 Select the PLU 3 Press 5 10 Using the Re Wrap key Rewrap enables you to override a pre programmed price and change the number of days or months the product can be displayed Press Rewrap when the PLU description is displayed If the PLU has a stored tare and you want to use a different tare value see section 1 3 page 97 Note If you enter a date 00 00 00 th...

Page 46: ...te 1 if required Press 5 Change date 2 if required Press 6 Enter a new price if required Press 7 For non weighed items enter the quantity required and press 8 For weighed items place the item on the scale 5 13 Pack runs Use this function to create consignments pack runs and to print labels describing the contents of the container Consignments consist of a pallet loaded with a number of cartons Eac...

Page 47: ... in the presence of the customer Negative PLUs are not allowed Stock mode transactions and sales transactions may not be mixed on the same receipt If there are outstanding sales transactions you will see the message Print Receipt You can use stock mode provided your machine is operating in receipt mode or ADD label mode Stock Note You do not need to be in Pre pack Mode Use the key set up on the ke...

Page 48: ...ved by Sandra 50 40 21 00 Delivery note 9 The Gourmet Restaurant Figure 5 1 Stock mode receipt example 5 15 Back calculation Back calculation is a pre pack function that applies to nonweighed products where the unit price for the product is calculated from the computed total price and the computed net weight European Both the item price and the computed unit price must be printed on the label The ...

Page 49: ...d to compute the equivalent unit price Note You can enter the weight manually Rewrap The rewrap price becomes the new total price and the unit price is re computed using this new price 0 80 Tomatoes USE BY kg 2 00 AZ Supermarket 23 12 15 Kg 0 400 0 2 0 0 0 9 9 0 0 0 8 00 1 00 100g Tomatoes USE BY 01 0 25 1 00 AZ Supermarket 20 12 15 Items 1 NET WEIGHT 400g 0 2 0 0 0 9 9 0 0 2 0 02 Standard back ca...

Page 50: ... unit price 28 Fix key 10 Fixed weight key 25 Function keys 9 I Installation 7 handling 7 legal requirements 7 levelling 7 manager mode keyboard 9 operator keyboard 8 L Label printing 15 N nonweighed labels 48 49 counter mode 49 pre pack mode 48 49 O Override key 10 P Pack run changing limits 59 data names 58 deleting 58 listing pack runs 58 set up 54 subtotals 58 PLUs 17 barcode scanning 22 depar...

Page 51: ...outine maintenance 15 Printing 13 Printing receipts sales receipt 36 subtotal receipt 31 R Receipt Mode bag label 33 displaying the customer s change 29 previous subtotal 33 subtotal receipt 31 receipt mode counter receipt 30 displaying the operator subtotal 29 printing a receipt 29 sales receipt 30 subtotal receipt 30 Refunds 42 Re pricing products 53 Returning products 43 S Safety warnings 1 Sal...

Page 52: ...ock mode assigning transactions 61 using 60 T Tares 26 keyboard entered 26 preset tare key 27 preset tare keys 51 tare interlock 27 Tax print key 35 Total print key 10 V Void key 10 Voids 25 Z Zero key 9 ...

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