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2. Serving Customers
Searching for a PLU
All products have a unique PLU (Product Look Up) number associated with them. PLUs provide a fast
way to recall product data for regular product lines.
There are four ways to select the PLU you want:
1.
Select the product from the touchscreen.
2.
Use the fixed numeric keys to enter the PLU number.
3.
Use the PLU search function.
4.
Scan the product barcode.
If the product you require is not displayed on the screen and you know the PLU number, you can
enter the PLU number from the fixed keypad.
If departments are set up for the system, you can enter the PLU number from the fixed keypad
provided it is in the department currently set on the scale.
Searching by PLU Number
1.
Press
2.
Enter the PLU Number. The product is now ready for use.
Searching by Description
1.
Press
2.
Type the description. The list of products is progressively filtered by your text. For example,
typing 'Gold' finds all products that start with: Gold and Golden.
Searching by Department
When you use the PLU search function to find a PLU, the products are listed by department. By
default, the currently selected department for trading is displayed. Use the left and right green
arrows at the top of the page change department.
Using a Barcode Scanner
If the scale has a barcode scanner, you can scan the product barcode to automatically select the PLU.
Barcode Scanning
In order to do barcode scanning, you must have a barcode scanner installed, and receipts and labels
configured to have barcodes printed on them.
Use the barcode scanner at the scale to read barcodes:
•
On products
•
On labels
•
On counter receipts: Barcodes are a convenient way to ensure that labels or counter receipts
printed in one section of the store are correctly added to the customer's receipt at the checkout.
Important:
Check that the scale selects the correct PLU.
When the scanner successfully reads the barcode, it bleeps.
Scanning barcodes means: