Troubleshooting
34 4602 SIP Telephone SIP Release 1.2 Administrator’s Guide
Advanced Troubleshooting Chart
Problem/Symptom
Suggested Solution
The telephone displays:
No Service
The phone is unable to register with the Registrar
server. Verify that the proper SipName and SipPwd
are specified for registration. Also check that the
server is operating.
The telephone displays:
Duplicate IP Address
The phone has been given an IP address that
is already in use. If you are using a
manually-configured IP address, use the
Setup
local
command to choose a free IP address.
Problems downloading a
configuration file or other files.
Closely observe the error message on the telephone
display when the phone starts up for hints as to the
problem’s cause. The problem may be due to an
improperly named configuration file (see
Using
Configuration Files
), an improperly specified server
address, an unreachable server, an error in
configuration of the files on the HTTP server, or an
error in the AppName, BootName, or Include value
that was specified.
Speed dialing using the telephone
keypad does not work.
You have inadvertently enabled the HotLine feature,
which disables speed dialing. Avaya does not
support the HotLine feature. To correct, you must set
the HotLine parameter value to 0 (zero).
Summary of Contents for IP Office 4602
Page 1: ...4602 SIP Telephone SIP Release 1 2 Administrator s Guide 16 300037 Issue 1 2 January 2005 ...
Page 2: ......
Page 12: ...About This Guide 12 4602 SIP Telephone SIP Release 1 2 Administrator s Guide ...
Page 48: ...Time Zone Determination 48 4602 SIP Telephone SIP Release 1 2 Administrator s Guide ...
