Avaya BCM450 Rls 6.0 Task Based Manual Download

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BCM450 Hardware & Installation

NN40011-001 Issue 1.2 BCM450 Rls 6.0

Table of Contents

Hardware & Installation .................................................... 6

Overview .......................................................................................... 6

BCM450 Base Platform ................................................................... 6

Available Features ............................................................................................. 9

IP telephony features ....................................................................................... 10

BCM450 Main Unit Field Replaceable Items ................................................... 10

BCM450 Additional Components ................................................... 10

BCM450 Expansion Unit .................................................................................. 10

Redundancy Options ....................................................................................... 11

Chassis Interface Card .................................................................................... 11

Flow Chart ..................................................................................... 12

Wall Mount Brackets ...................................................................... 13

Rack Mount Brackets ..................................................................... 13

Desk Mounting the BCM450 .......................................................... 14

Planning the Installation ................................................................. 14

Environment Checklist ..................................................................................... 15

Installing the BCM450 Unit in an Equipment Rack ........................ 16

Installing the BCM450 utilizing a Wall Mount Bracket .................... 17

Media Bay Modules ....................................................................... 19

Supported Media Bay Modules ........................................................................ 19

Media Bay Module Descriptions ...................................................................... 19

Media Bay Modules Wiring Charts ................................................. 25

ASM8(+)/GASM/DSM(+) Media Bay Module Amphenol Wiring ...................... 25

ADID4/8 Media Bay Module Amphenol Wiring ................................................ 26

GATM4/8 Media Bay Module Amphenol Wiring .............................................. 27

G4/8x16 Media Bay Module Amphenol Wiring ................................................ 28

4x16 Media Bay Module Wiring ....................................................................... 28

BRI Ports .......................................................................................................... 29

DTM Ports ........................................................................................................ 30

Installing Media Bay Modules ........................................................ 31

Removing a Media Bay Module from the Main or Expansion Unit. ................. 33

Installing a BCM450 Expansion Unit .............................................. 35

BCM450 Power Source Connections............................................. 36

Connecting the BCM450 System Directly to a Power Source ......................... 36

UPS and BCM450............................................................................................ 37

Summary of Contents for BCM450 Rls 6.0

Page 1: ...BCM450 Rls 6 0 Hardware Installation Task Based Guide ...

Page 2: ...R THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTE...

Page 3: ...r you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be reproduced in any form without the prior written ...

Page 4: ... BCM450 Unit in an Equipment Rack 16 Installing the BCM450 utilizing a Wall Mount Bracket 17 Media Bay Modules 19 Supported Media Bay Modules 19 Media Bay Module Descriptions 19 Media Bay Modules Wiring Charts 25 ASM8 GASM DSM Media Bay Module Amphenol Wiring 25 ADID4 8 Media Bay Module Amphenol Wiring 26 GATM4 8 Media Bay Module Amphenol Wiring 27 G4 8x16 Media Bay Module Amphenol Wiring 28 4x16 ...

Page 5: ...ring the Multi Image Hard Drive 66 Replacing the Random Access Memory RAM Card 71 Replacing a Cooling Fan 73 Replacing the Clock Battery 77 Resetting the BCM450 using the Reset Button 78 BCM Command Line Interface 79 Configuration CLI 79 Maintenance CLI 80 Accessing the BCM s Command Line Interface via the Serial Port 81 Accessing the Command Line Interface Using PuTTY 86 Upgrading to BCM Rls 6 0 ...

Page 6: ...for field replacement The main unit also provides four bay slots for housing Media Bay Modules The base function tray provides additional connections for auxiliary equipment including an auxiliary ringer page relay page output and music source It also provides network connection capability having two LAN ports and an OAM port for operation administration and maintenance access The BCM450 system ca...

Page 7: ...ect USB storage devices or the data interfaces for an uninterruptible power supply UPS to the main unit You must format the USB storage device for the FAT32 file system If necessary reformat the USB storage device by plugging it into a USB port on your computer right clicking the USB device icon and selecting FAT32 reformatting This destroys any data on the USB The top USB port can only be used fo...

Page 8: ...to directly switch the auxiliary ringer A page relay jack used to control an external paging amplifier Customer Supplied If you use the page signal output jack to connect an external paging amplifier you also use the page relay jack The page relay jack connects a floating relay contact pair The BCM450 system uses this jack to control the external paging amplifier A page output port for generating ...

Page 9: ... trunks and IP Trunks The range of Target Lines available on the BCM 450 is 361 to 999 A Capacity Expansion Card is required to reach the maximum system capacity Available Features BCM450 provides a full set of telephony features and applications some of which are enabled through the activation of keycodes A full set of core telephony features consistent with the BCM portfolio Business Series Tele...

Page 10: ...cellation H 323 VoIP trunking SIP VoIP trunking BCM450 Main Unit Field Replaceable Items Main Unit itself Power Supply Base Function Tray Hard Disk Drive Media Bay Modules 4 in Main Unit Optional capacity expansion card CEC Fan Memory BCM450 Additional Components In addition to the main platform the following component is available BCM450 Expansion Unit This unit is designed to accommodate up to 6...

Page 11: ...ing Base Function Tray and hard drive for a BCM450 BFT and hard drive Due to the physical chassis differences between the BCM200 400 and BCM450 Base Function Trays a Chassis Interface Card is required to allow this upgrade For full instructions detailing this upgrade procedure refer to the Upgrading from a BCM200 400 Guide Upgraded BCM200 and 400 systems are termed BCM200 Rls 6 0 and BCM400 Rls 6 ...

Page 12: ...ed Apply the supplied rubber feet Install wall mount bracket refer to the Installing the BCM450 Wall Mount Bracket section of this guide Rack Wall mount Desk mount Install the Expansion Unit if required refer to the Installing a BCM450 Expansion Unit section of this guide Connect the BCM main unit Expansion Unit to a power source refer to the BCM450 Power Source Connections section of this guide P...

Page 13: ...on a wall wall mounting brackets are required The installation utilizing wall mount brackets is described in detail later in this guide Rack Mount Brackets If the BCM450 and any expansion units are to be mounted in a rack rack mounting brackets are required The installation utilizing rack mount brackets is described in detail later in this guide ...

Page 14: ...let If you use a power bar connect the power cord to the power bar and connect the power bar to the outlet Power must be supplied from a nonswitched unobstructed outlet within 1 5 m 5 ft of the BCM450 units If you use a power bar the total length of the power cables from the power supply to the electrical outlet including power bar must not exceed 2 m 6 5 ft The supplied power must be a dedicated ...

Page 15: ... equipment damage Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to protective earth ground through the power cord System shutdown You must disconnect the media bay module cables from the system before you disconnect the power cord f...

Page 16: ... and telecommunications equipment The BCM450 expansion unit can also be installed in the same rack Note When you install the main unit in a rack do not stack units directly on top of one another Mounting brackets cannot support multiple units Fasten each unit to the rack with the appropriate mounting brackets 1 Place the BCM450 main unit on a flat clean surface 2 Take the right rack mount bracket ...

Page 17: ...o a wall you need a wall mount bracket for each unit You will also need four 10 x 2 5cm 10 x 1in round head wood screws and a plywood backboard 2 cm 3 4 in thick It is recommended that you mount a plywood backboard on a wall to simplify installation of your BCM450 main unit and optional expansion unit 1 Mark the desired location of the plywood backboard on the wall 2 Use a ruler and a level and en...

Page 18: ...e backboard 8 The wall mount bracket can now be attached to the BCM450 unit 9 Align the screw holes on one side of the BCM450 main unit with the wall mount bracket 10 Fasten the wall mount brackets securely to the BCM main unit using only the screws supplied with the wall mount bracket kit If any other screws are used they can damage the BCM450 11 Hang the BCM main unit on the backboard screws Mak...

Page 19: ... trunk module o ADID4 8 4 8 port analog direct inward dial Digital Station Modules o DSM16 32 16 32 port digital station module Analog Station Modules o ASM8 8 8 port analog station interface o GASM8 global 8 port analog station interface Combination Modules o 4 8x16 Combo 4 8 analog trunks 16 digital stations combination of CTM4 8 DSM16 o G4 8x16 Combo global 4 8 analog trunks 16 digital stations...

Page 20: ... loops to the BCM system Each ISDN loop supports 2 channels The BRIM only recognizes the T interface used in European networks To use the BRIM with the U interface typical in North American networks you require an external NT1 box to convert the U interface to a T interface Each BRI ISDN connected loop adds two telephone lines to the BCM system Each BRIM can add a maximum of eight lines to the BCM...

Page 21: ...he CTM8 provides eight analog CLID interfaces to the BCM system through eight RJ 11 jacks on the front faceplate of the BCM Each jack also supports disconnect supervision There are two auxiliary jacks on this MBM which connect to Line 1 and Line 5 The auxiliary ports will interface to a V 92 or V 90 modem fax machine unit or analog telephone When the auxiliary device is active the BCM system disab...

Page 22: ...es through two RJ 21 connectors Analog Station Media Bay Modules The Analog Station Media Bay Modules ASM ASM8 ASM8 and GASM8 can connect to a maximum of eight analog telecommunication devices These devices are standard analog telephones cordless telephones fax machines answering machines or modems In addition to ASM8 features the ASM8 and GASM8 offer the following features Visual Message Waiting ...

Page 23: ...of 2 GASM MBM s are supported in the main unit Up to 4 GASM units can be installed in the expansion unit 4x16 Media Bay Module The 4x16 MBM provides both analog trunk and digital telephone connections The 4x16 MBM provides connections for four analog lines and 16 digital telephones Each of the four analog lines support caller ID and disconnect supervision An auxiliary port next to the Line 1 port ...

Page 24: ...allations whereby a Norstar with existing Expansion Modules was being replaced by the BCM450 The existing Norstar Expansion Modules would be connected via fibre cables to the fibre ports on the FEM Note The FEM can only be installed in the main unit not in the expansion unit Note Only one FEM per main unit is supported Up to 6 Norstar Expansion Modules can be connected via fibre cables to the FEM ...

Page 25: ... extensions stations to a DSM Media Bay Module Device Pin Connection Wire Colour ASM8 GASM DSM 1 26 1 Tip Ring White Blue Blue White 2 27 2 Tip Ring White Orange Orange White 3 28 3 Tip Ring White Green Green White 4 29 4 Tip Ring White Brown Brown White 5 30 5 Tip Ring White Slate Slate White 6 31 6 Tip Ring Red Blue Blue Red 7 32 7 Tip Ring Red Orange Orange Red 8 33 8 Tip Ring Red Green Green R...

Page 26: ... trunks to an Analog Direct Inward Dial MBM Device Pin Connection Wire Colour ADID4 ADID8 1 26 1 Tip Ring White Blue Blue White 2 27 2 Tip Ring White Orange Orange White 3 28 3 Tip Ring White Green Green White 4 29 4 Tip Ring White Brown Brown White ADID8 Only 5 30 5 Tip Ring White Slate Slate White 6 31 6 Tip Ring Red Blue Blue Red 7 32 7 Tip Ring Red Orange Orange Red 8 33 8 Tip Ring Red Green G...

Page 27: ... 1 26 1 Tip Ring White Blue Blue White 2 27 2 Tip Ring White Orange Orange White 3 4 No Connection 5 30 5 Tip Ring White Slate Slate White 6 31 6 Tip Ring Red Blue Blue Red GATM8 Only 7 8 No Connection 9 34 9 Tip Ring Red Brown Brown Red 10 35 10 Tip Ring Red Slate Slate Red 11 12 No Connection 13 38 13 Tip Ring Black Green Green Black 14 39 14 Tip Ring Black Brown Brown Black 15 24 No Connection ...

Page 28: ...wiring refer to the GATM4 8 Media Bay Module Amphenol Wiring section of this guide For the Digital Station wiring refer to the ASM GASM DSM Media Bay Module Ampenol Wiring section of this guide consulting the DSM32 High column s 4x16 Media Bay Module Wiring The 4x16 MBM has RJ 11 ports for connecting Analog Trunks and an amphenol connection for connecting the Digital Stations The RJ 11 pin outs ar...

Page 29: ...uxiliary port next to Line port 1 designated for an emergency power fail phone For the Digital Station wiring refer to the ASM GASM DSM Media Bay Module Ampenol Wiring section of this guide consulting the DSM32 High column s BRI Ports The BRI Port Wiring chart below relates to the BRI Media Bay Modules BRI Port Wiring ...

Page 30: ...BCM450 Hardware Installation 30 NN40011 001 Issue 1 2 BCM450 Rls 6 0 DTM Ports The digital trunks are connected to the DTM via the RJ 48C jack The pin outs are detailed below ...

Page 31: ...ny Resource allocation is determined differently depending on whether or not MBM s will be installed in the BCM450 main unit or the expansion unit if utilising Main Unit There are 4 Media Bays available termed MBM1 MBM2 MBM3 and MBM4 Physical location determines the Telephony Resources location Main MBM 1 is pre configured to be a DSM32 This is the only pre configured module Expansion Unit There a...

Page 32: ...required for your own configuration Media bay modules can be installed as follows Note Do not install MBM s whilst the BCM is powered up as the Media Bay Modules are not hot swappable 1 Verify that the Media Bay Module s dipswitches have been set correctly Please refer to the BCM450 Media Bay Modules Guide for details 2 Attach one end of a grounding strap to your wrist and the other end to a groun...

Page 33: ...ay You should hear a click when the MBM is firmly seated in the bay Connect the required cabling 5 Repeat steps 2 and 3 for each additional MBM to be installed Removing a Media Bay Module from the Main or Expansion Unit Note To remove a media bay module the BCM main unit or expansion unit must be powered down ...

Page 34: ...from the main unit pull the lever adjacent to the media bay module 2 If you wish to remove a Media Bay Module from the expansion unit remove the square panel cover positioned in the middle of the front of the unit 3 The media bay module can then be removed by pulling the lever adjacent to the MBM bay ...

Page 35: ... BCM450 can be connected to a maximum of 1 Expansion Unit Each Expansion Unit can support 6 Media Bay Module modules The expansion unit must be attached to the BCM450 by means of a 5 meter DS256 cable that is supplied with the expansion unit Note A keycode is required to enable the expansion unit To connect the BCM450 expansion unit to the main unit 1 Plug one end of the supplied DS256 cable in th...

Page 36: ... a rear of the chassis The Expansion unit s power connection is also positioned to the rear of the chassis Connecting the BCM450 System Directly to a Power Source To power your BCM450 systems main unit and if applicable expansion unit directly from an AC power source 1 Connect the BCM and expansion unit to a non switchable third wire ground AC electrical outlet 2 If a power bar is to be utilized c...

Page 37: ...the BCM450 is powered up If it is connected to a running BCM system the UPSD will not function To connect the UPS 1 Plug the USB cable into the USB port of the UPS 2 Plug the other end of the USB cable into the top USB port of the BCM450 3 Plug the UPS power cable into the AC power source Note The power supply must be within 1 5 meters of the BCM450 main unit Note For Non American installations a ...

Page 38: ...tatus LEDs on the main unit 6 After the BCM450 starts both LEDs must be solid green 7 If either LED is not solid green there is a problem with the main unit 8 If this system has an expansion cabinet check the Power and Status LEDs on the media bay modules MBM in the expansion cabinet Both LEDs must be solid green If either LED is not solid green there is a problem with the MBM or the expansion cab...

Page 39: ...nitialization failed LED states seen during Safe Mode start up sequence Solid red Solid green System running with factory default settings enabled Solid red Solid red System running in Software Reset mode Solid red Flashing yellow System running in Configuration Reset mode LED states seen during shut down sequence or failure Solid green Flashing yellow Graceful shutdown in progress Off Solid yello...

Page 40: ...g Yellow Start up Profile executing Solid Green Solid Green Start up Profile successfully applied Flashing Yellow Flashing Red Start up Profile failure The table below outlines the various LED states and their descriptions in relation to the hard disk LED Description Off No Hard Disk Drive activity detected Green Normal Operation Red Hard Disk Drive Fault Flashing Orange Hard Disk Drive Activity ...

Page 41: ... 60 E1 trunks 2 fax ports 300 Unified Messaging Seats and 64 conference ports When installed the Capacity Expansion Card CEC increases the media processing capacity on the BCM450 so that it can support up to 300 stations and 130 trunks It also provides an increase in the BCM s application capacity To install the CEC 1 Check for a recent backup of the BCM450 programming If there is no recent backup...

Page 42: ... BCM450 Rls 6 0 5 Use a grounding strap and attach one end to your wrist and the other to a grounded metal surface 6 To gain access to the CEC slot the base function tray BFT can be removed Remove the screws from the two BFT levers to the front of the BCM ...

Page 43: ...Issue 1 2 BCM450 Rls 6 0 43 7 Pull the base function tray levers towards you the base function tray should move forward 8 Hold the levers and pull the tray until it is removed from the main unit 9 Place the tray on a clean static free surface ...

Page 44: ... on the CEC slot of the BCM Main Unit 11 Remove this cover by applying pressure to the bottom of the faceplate from the inside of the Base Function tray Once the cover has come loose remove the faceplate 12 The Capacity Expansion Card is connected to the main board by four metal standoffs included ...

Page 45: ...BCM450 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 45 13 Screw the four metal standoffs into the main board of the base function tray ...

Page 46: ...EC into position from the back of the base function tray 15 Align the connectors on the card and on the main board of the base function tray and push down Ensure that the card is connected securely to the main board 16 Use the four supplied screws to fasten the card to the standoffs ...

Page 47: ...BCM450 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 47 17 The Capacity Expansion Card is now secured to the Base Function Tray ...

Page 48: ...iver Antistatic wrist grounding strap 2 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 3 Use Element Manager to shut down the BCM450 system 4 Shut down the BCM450 5 Disconnect all cables 6 Disconnect the main unit from the power outlet CAUTION Risk of equipment damage Protect the hardware components against dam...

Page 49: ...gramming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect any connectors from the front of the base function tray 4 Disconnect the BCM system from the AC power outlet 5 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 6 Remove the screws from the two ...

Page 50: ...BCM450 Hardware Installation 50 NN40011 001 Issue 1 2 BCM450 Rls 6 0 8 Hold the levers and pull the tray until it is removed from the main unit 9 Place the tray on a clean static free surface ...

Page 51: ...amming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect the BCM system from the AC power outlet 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 5 Move the base function tray levers towards you to the unlocked position 6 Position the base function t...

Page 52: ...ssue 1 2 BCM450 Rls 6 0 8 Push the base function tray levers forward to the locked position There is a connection point 9 Install the base function tray lever screws 10 Insert all connectors in the correct locations on the base function tray face ...

Page 53: ...ndant Power Supply Module section of this guide 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up all of the system data 2 Use Element Manager to shut down the BCM450 system 3 Ensure that all cables are disconnected from the front of the base function tray 4 Disconnect the main unit and the expansion cabinet if applicable from the AC ...

Page 54: ...CM450 Hardware Installation 54 NN40011 001 Issue 1 2 BCM450 Rls 6 0 7 The power supply module is located at the back of the unit on the right hand side Loosen the screws securing the power supply module ...

Page 55: ...es are connected to the main chassis to provide power to components such as the hard disk and media bay modules Disconnect the power unit cables from the main chassis 9 When disconnected from the main unit gently lift out the power supply 10 Place the new power supply onto its holding bracket ...

Page 56: ...nstallation 56 NN40011 001 Issue 1 2 BCM450 Rls 6 0 11 Reconnect the power supply cables to the BCM s main unit 12 Secure the power supply module by tightening the screws that will hold it firmly within the BCM chassis ...

Page 57: ...If there is no recent backup use Element Manager to back up all of the system data 2 Use Element Manager to shut down the BCM450 system 3 Ensure that all cables are disconnected from the front of the base function tray 4 Disconnect the main unit and the expansion cabinet if applicable from the AC power connection 5 Attach one end of the grounding strap to your wrist and the other end to a grounded...

Page 58: ...the power telephony and data cables and power the system back up again ensuring that the on off switch for both modules is in the on position Removing the Hard Disk The BCM450 is fitted with an 80 GB SATA hard disk SATA Serial ATA A newer type of hard disk controller allowing faster data transfer than EIDE controllers The SATA cable from motherboard to hard drive is significantly narrower than the...

Page 59: ...ere is no recent backup use Element Manager to back up of all the system data if possible 2 For RAID enabled systems i e supporting a secondary hard drive you can check which hard drive has failed In the Element Manager Administration tab open the System Metrics folder and click on Disk Mirroring If either drive is listed as Failed or not listed at all e g the system may have been rebooted after a...

Page 60: ...dware Installation 60 NN40011 001 Issue 1 2 BCM450 Rls 6 0 7 On the bottom left of the front panel of the base function tray there is a thumb screw 8 Loosen the thumb screw and remove the hard disk bay faceplate ...

Page 61: ... 0 61 9 The hard disk bracket should be visible The drive on the left is the primary hard drive or HDD 1 and the drive on the right if present is the secondary hard drive or HDD 2 10 Pull hard disk and bracket forward so that it is removed from the BCM450 main unit ...

Page 62: ...Installation 62 NN40011 001 Issue 1 2 BCM450 Rls 6 0 11 If the secondary hard drive HDD 2 is being replaced remove the drive on the right hand side 12 Place the hard disk and bracket on a flat clean static free surface ...

Page 63: ...tallation NN40011 001 Issue 1 2 BCM450 Rls 6 0 63 13 Remove the four screws that secure the hard disk to the hard disk bracket 14 Remove the hard disk from the hard disk bracket and place it on a clean static free surface ...

Page 64: ...50 system if not already done so 2 Disconnect all cables 3 Disconnect the BCM system from the AC power outlet 4 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 5 Place the new hard disk in the hard disk bracket and use the four hard disk bracket screws to secure the hard disk to the bracket ...

Page 65: ...reparing the Multi Image Hard Drive section Note For RAID systems only If you have just replaced one of the drives with a Multi Image hard drive the active RAID drive will overwrite the Multi Image drive If both RAID drives have failed and have been replaced by the Multi Image Hard Drive proceed with the Preparing the Multi Image Hard Drive section 11 If required perform a restore or manually repr...

Page 66: ...s procedure is only required if both RAID drives have failed Installing a single Multi Image Hard drive in a functioning RAID system will result in the Multi Image Hard Drive being overwritten by the active RAID drive Note Perform the preparation process from a PC connected to the OAM port of the BCM Use the following procedure to select the required software release of the Multi Image hard drive ...

Page 67: ...BCM450 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 67 3 Login to the BCM using the default details User nnadmin Password PlsChgMe ...

Page 68: ... Issue 1 2 BCM450 Rls 6 0 4 The Quick Configuration menu will display Select 1 Install and Activate a BCM SW Release 5 Detection of the BCM hardware type i e BCM50 or BCM450 BCM 200 400 5 0 or later systems will be detected as BCM450 will begin ...

Page 69: ...lease The options shown below are for a BCM50 system The relevant BCM450 options will be shown if a BCM450 system is detected 7 If you have made an incorrect selection enter n at the Do you wish to continue prompt this will return you to the main menu Otherwise enter y to confirm and continue Note If the wrong software release is selected and confirmed a new replacement hard drive will be required...

Page 70: ...uld take up to 25 mins to complete The SSH client will be disconnected from the BCM 9 Once the process is complete the BCM will boot up into a normal working state both the Power and Status LED s should be green Either perform a restore or manually reprogram the BCM via the System Start Up process refer to the relevant System Start Up Guide ...

Page 71: ...gabyte 533 megahertz 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect all cables 4 Disconnect the BCM system from the AC power outlet 5 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 6 Remove the...

Page 72: ...push down on the holding clips positioned on either side of the DIMM 8 When you press down on the holding clips the DIMM should lift out of the DIMM slot 9 Place the DIMM in a static free container 10 Position and correctly align the new DIMM edge connectors first into the connector ...

Page 73: ...4 Insert all connectors in the correct locations on the base function tray face 15 Restore the BCM system to full operation as required Replacing a Cooling Fan Note For BCM s fitted with a Redundant Fan determine which fan has failed before removing the case The procedure described in this section can be applied to either fan To replace a defective cooling plan 1 Use Element Manager to shut down t...

Page 74: ...ion 74 NN40011 001 Issue 1 2 BCM450 Rls 6 0 5 The fan can be accessed by removing the panel cover located to the rear of the BCM s main unit 6 Disconnect the fan cable connector from the connector connected to the BCM main unit ...

Page 75: ...he fan s retention clips This can be achieved by pushing the clip out from the inside of the chassis The retention clips have two parts a center pin and a collar 8 Remove the center pin and collar from the BCM and place them in a safe location 9 Lift the fan away from the BCM unit ...

Page 76: ... must ensure the label of the new fan faces the back of the BCM450 unit as air must flow out of the unit as indicated by the embossed arrows on the fan itself 12 Align the fan chassis mounting holes with the holes in the fan access panel 13 Hold the fan in place against the BCM chassis and push the retention clip collars through mounting holes 14 Insert the center pin into the retention clip colla...

Page 77: ...ell battery The use of any other manufacturer can invalidate the safety approval of the BCM450 main unit and possibly cause a fire or explosion 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect all cables 4 Disconnect the BCM system from the AC po...

Page 78: ...ines the type of reset that is performed If the reset button is pressed for less then 5 seconds the BCM will begin the reboot process which will complete in less then 30 seconds If the BCM450 Reset Button is held for 5 seconds the BCM450 will immediately reboot Data loss may occur Note The immediate reboot option should only be utilized when the BCM450 is not responding to normal reboot operations...

Page 79: ...occurs The system resets all configuration data to the factory defaults 5 Software Reset A Level 2 reset occurs The system resets all configuration data and software to the factory defaults 6 IP Configuration You can configure the following basic IP settings 0 Return to Previous Menu The system returns to the main menu 1 Hostname The hostname of the system 2 IP Address The IP address of the system...

Page 80: ...tion 3 and attempt to access the CLI within 1 minute The following options can then be used 0 Exit The system exits to the Safe OS login prompt 1 Reboot into Main OS The system reboots to the Main OS 2 Shutdown The system shuts down You need physical access to the BCM450 hardware to restart the system 3 Reboot into Safe OS The system reboots to the Safe OS and waits 1 minute for you to login If yo...

Page 81: ...ult in data loss Note To use this method of accessing the BCM your PC must have a serial port You will also require a 9 pin female connector serial cable 1 Connect the serial cable to the serial port of the pc and to the serial port of the BCM 2 Open a terminal emulation program such HyperTerminal Start Programs Accessories Communications HyperTerminal if using the Windows Classic Menu 3 HyperTerm...

Page 82: ...CM450 Hardware Installation 82 NN40011 001 Issue 1 2 BCM450 Rls 6 0 5 Configure the following settings and click OK o Bits per second 115200 o Data Bits 8 o Parity None o Stop Bits 1 o Flow Control None ...

Page 83: ...BCM450 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 83 6 You will be presented with a Hyper Terminal window 7 Enter a name for this connection in the Name field and click OK ...

Page 84: ...50 Hardware Installation 84 NN40011 001 Issue 1 2 BCM450 Rls 6 0 8 Press the enter key You will be presented with a login screen 9 Enter the login credentials enter the username nnadmin press the Enter key ...

Page 85: ...0 Rls 6 0 85 10 Then enter the password PlsChgMe or whatever the password has been changed to press the Enter key 11 You will then be presented with the CLI Make your selections as described in the Configuration CLI or Maintenance CLI sections of this guide ...

Page 86: ...PuTTY and connect to the BCM CLI 1 Open Internet Explorer In the address field type replacing the relevant part with your BCM IP address http bcm ip address 2 Click on Go or press Return on your keyboard Note You can also use the Web Page button in Element Manager to launch a web broswer session The BCM you wish to access must be selected in the Element Navigation Panel to do this 3 If you are pre...

Page 87: ...ecurity messages that you may get presented with 5 You will now see the login screen enter your BCM User name and Password By default these are set to User ID nnadmin Password PlsChgMe Click on OK 6 In the Welcome to BCM window ensure the Main tab has been selected and the BCM button clicked ...

Page 88: ...her Administrator Applications and click Run 8 Again accept any security messages that appear and if prompted enter any login details 9 The Administrator Applications screen will be displayed 10 In the Administrator Applications window click on the SSH Client PuTTY link followed by Download PuTTY SSH Client ...

Page 89: ...BCM450 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 89 11 Click on the Run button to install the application 12 Click on Run again ...

Page 90: ...am will automatically launch Enter the IP Address of the BCM in the Host Name or IP Address field and click Open 14 You must now login to the BCM with Administrator credentials Type in the user name after login as and press the Enter key on your keyboard Then type in the password again followed by Enter ...

Page 91: ...0 Hardware Installation NN40011 001 Issue 1 2 BCM450 Rls 6 0 91 15 You will then be presented with the CLI Make your selections as described in the Configuration CLI or Maintenance CLI sections of this guide ...

Page 92: ...e with the upgrade entitlement This will need to be applied to the BCM prior to performing the upgrade Obtain the Upgrade and Factory Image files If they are still zipped extract them to a suitable location from which the BCM can access A suitable location could be o Your PC laptop i e the PC laptop performing the upgrade via Element Manager o A network folder accessible to the BCM o A FTP server ...

Page 93: ...ect Time Zone for your region Applying the Keycode File A keycode file containing the upgrade authorisation entitlement upgrade to Rls 6 0 should be applied to the BCM before applying the upgrade files When you have obtained the keycode file s containing the appropriate upgrade entitlement apply the keycode using the following procedure 1 In the Element Manager Configuration tab open the System fo...

Page 94: ...BCM450 Hardware Installation 94 NN40011 001 Issue 1 2 BCM450 Rls 6 0 2 Click on the Load File button 3 Browse to the location of the file and select it ...

Page 95: ...h the upgrade Note If the keycode containing the relevant upgrade entitlement has not been applied to the BCM you will not be able to perform the upgrade Note The upgrade process can take up to 30 minutes during which some or all of the BCM services will be unavailable Note Do not interrupt or power down the BCM during the upgrade process as this could cause catastrophic failure to the BCM Use the...

Page 96: ...rade files are stored 3 In the Get New Updates dialog box select the location of the upgrade files from the Retrieve from drop down list 4 For Network Folder FTP Server and HTTP s locations enter the location details of the upgrade files and any specific security credentials for locations Click OK when the details have been entered ...

Page 97: ... are stored on your PC laptop from which you re performing the upgrade click on the Browse button 6 Navigate to the folder containing the extracted upgrade files Click on the folder itself you do not need to select any specific or individual files and click on Select 7 Click on the appropriate upgrade and click on Apply ...

Page 98: ...ck Yes in the Confirm window 9 The upgrade files will then be uploaded to the BCM 10 When uploaded the files will be applied 11 When the upgrade is complete a confirmation box will display Click OK 12 The system may automatically reboot if this is a requirement of the upgrade ...

Page 99: ...ly software updates Application of the Factory Image does not stop any BCM services or require a reboot of the system Note Do not apply the Factory Image unless you are sure the upgraded system is functioning correctly You will not be able to perform a Software Reset and restore a previous backup if the Factory Image is applied before checking system functionality Post Upgrade Activities Below is ...

Page 100: ...BCM450 Hardware Installation 100 NN40011 001 Issue 1 2 BCM450 Rls 6 0 Avaya Documentation Links Installation System Upgrade Guide ...

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