TROUBLESHOOTING
Avaya 9130 1000–3000 VA UPS Site Preparation, Installation and Operator’s Manual
S
164201765 Rev 1
82
Action
Possible Cause
Alarm or Condition
The UPS does not start.
The power cord is not
connected correctly.
Check the power cord connections.
The Remote Emergency
Power-off (REPO) switch is
active or the REPO connector is
missing.
If the UPS Status menu displays the “Remote
Emergency Power Off” notice, inactivate the REPO
input.
The UPS operates normally,
but some or all of the
protected equipment is not
on.
The equipment is not connected
correctly to the UPS.
Verify that the equipment is plugged into the UPS
receptacles.
Battery test did not run or
was interrupted.
One of the conditions listed in
“Running Battery Tests” on
page 47 was not present.
Resolve the condition, then restart the test.
The UPS does not transfer to
Bypass mode.
The bypass utility does not
qualify.
Check the bypass utility. The UPS is receiving
bypass utility power that may be unstable or in
brownout conditions.
Bypass mode is disabled.
Check that the Bypass settings are configured
correctly. See “Configuring Bypass Settings” on
page 44.
USB communication does not
work.
The serial port communication
speed is set incorrectly for USB.
USB requires 9600 bps.
Check that the “Serial Port Configuration” setting is
set to 9600 bps. See “User Settings” on page 36.