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Avaya 3616 Series, Installation Manual

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Avaya 3616 Series Installation Manual Download Page 75

Index 

3600 Series IP Phone Installation 

Page 75 

IP Office 4.0 

15-601082 Issue 05a (22nd May 2007) 

Transfer, 16, 29, 58, 
59 
Transmission Data 
Rate, 15 
Transmission 
Obstructions, 18 
Transmission Type, 
10, 13, 14, 15 
Transmit Power, 10, 
15, 45, 46, 47 
Transmit Power 
100mw, 10 
TRAPEZE 
NETWORKS, 8 
try, 18, 40, 48, 60 

DHCP, 48 
xxx.xxx.xxx.xxx, 
60 

Try getting, 60 
try registering, 60 
TX, 33 
Type xx, 60 
types, 4, 6, 18, 26, 
28, 33, 47, 58, 60 

AVPP, 6 
AVPP auto-
negotiates, 6 
IP Office, 4 

Ultra-Extended 
Battery, 15 
Undefined Error, 60 
unicast, 60 
uninsulated, 68 
Unknown xx, 60 
Up 

return, 40, 45 

Updating, 59, 60 

Code, 59, 60 

Upgrade SW, 60 
Upgrading, 59 

Wireless, 59 
Wireless Phones, 
59 

UPSD, 54 
use, 4, 6, 8, 10, 13, 
14, 18, 19, 21, 22, 
26, 28, 31, 33, 40, 
46, 47, 48, 50, 51, 
54, 58, 59, 60, 68 

3600 Series, 4 
Avaya 
recommends, 68 
DHCP, 4, 19 
SVP, 4 
systems 
complicate, 50 
VT-100, 21, 22 

Use DHCP, 19, 45, 
46, 47, 48, 60 
User, 4, 18, 37, 38, 
40, 43, 44, 51, 59, 
60, 68 

wireless phone 
asking, 40 

user chooses, 40 
User Information, 37 
User Name, 51 
user terminates, 18 

call, 18 

username, 45, 46, 
47, 51 

Enter, 51 

Usernames, 51 
users requiring 
button, 44 
user-serviceable, 68 
Using, 4, 6, 8, 10, 
11, 12, 13, 14, 16, 
17, 18, 19, 20, 21, 
22, 23, 29, 37, 45, 
48, 51, 54, 60 

Admin Menu, 45 

Using Option 66, 19 
Using Telnet, 21, 29 
value, 15, 40, 54 

40, 54 

Verify, 8, 38, 43, 53, 
60 

AVPP, 60 
IP Office, 60 

VLAN, 4 
VLANs and/or, 4 
Voice, 4, 10, 13, 14, 
15, 28, 51, 60 
Voice Encoding, 15 
Voice encoding 
G711, 10, 13, 14 
VoIP, 4, 15 

VT-100, 21, 22 

use, 21, 22 

WA21, 8 
WA22, 8 
Waiting, 54 
walkie-talkie, 12, 14 
Wall, 6, 20 
WEP, 10, 13, 14, 15, 
45, 46, 47, 51, 60 
WEP key, 51, 60 
WEP Off, 47, 51 
WEP On, 47, 51 
WEP On/Off, 47, 51 
WEP/Encryption, 51 
Width, 15 
WiFi, 4, 8, 10, 11, 
12, 13, 14 
WiFi Format, 4 
Windows, 17, 21, 29 
Windows 2000, 19 
Windows 2000 
DHCP, 19 
Windows 2000 
Server, 19 
Windows DHCP, 19 
Windows Name 
Services, 29 
WINS, 19, 29 
Wired Equivalent 
Privacy, 10, 13, 14, 
15, 51 
Wireless, 8, 59 

Upgrading, 59 

Wireless Access 
Point AP-3, AP-4, 8 
Wireless AP-6, 8 
Wireless Format, 37 
Wireless IP 
Telephone, 54, 60 
Wireless LAN 
Mobility Switches 
WX4400, WX1200, 8 
Wireless Phone, 4, 
6, 18, 26, 33, 37, 39, 
40, 43, 44, 45, 48, 
50, 51, 53, 54, 59, 60 

Testing, 43 
Upgrading, 59 

wireless phone 
acquires, 43 

system, 43 

wireless phone 
asking, 40 

user, 40 

Wireless Phone 
Status Messages, 60 
Wireless Security, 
15, 40 
Wireless Switch 
WS5100, WS5000, 8 
Wireless Telephone, 
10, 13, 14, 16 
WLAN, 8 
WLC, 8 
WLSM, 8 
WM1000 Wireless 
Controllers, 8 
WMM, 54 
Workgroup, 29 
WPA, 45, 46 
WPA2, 15, 45, 46 
WPA2-PSK, 13, 14, 
15, 47 
WPA-PSK, 13, 14, 
15, 47 
Wrong Code Type, 
60 
Wrong Set Type, 60 
WT, 28 
WXR100, 8 
xx.xxx.xxx.xxx, 19 
XXX, 40 
xxx.xxx.xxx.xxx, 21, 
60 

Trying, 60 

xxx.xxx.xxx.xxx,MCP
ORT, 19 
XXX1, 54 
XXX1 YY XXX2 YY, 
54 
XXX3 YY XXX4 YY, 
54 
XXX4, 54 
xxxx, 54 
YY, 54, 59, 60 
zvmlinux, 35 
ZZ, 54, 60 

 

Summary of Contents for 3616 Series

Page 1: ...IP Office 4 0 3600 Series IP Phone Installation 15 601082 Issue 05a 22nd May 2007 ...

Page 2: ...ted Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Copyright ...

Page 3: ...word 30 System Status Menu 31 Error Status 32 Network Status 33 Software Versions 35 3 Phone Configuration 37 3 1 Installation Requirements 37 3 2 IP Office Auto Registration 38 3 3 Phone Software 39 3 4 Phone Registration 40 3 4a 3616 3620 and 3626 Phones 40 3 4b 3641 and 3645 Phones 41 Phone Registration Messages 42 3 5 Testing a Wireless Phone 43 3 6 IP Office Button Programming 44 Admin Option...

Page 4: ...mat Avaya Phones 3616 Basic lightweight wireless VoIP phone 3620 Wireless phone designed for healthcare environments 802 11b Only 3626 Ruggedized wireless phone with push to talk functionality 3641 Multi spectrum wireless phone 802 11a b g 3645 Multi spectrum wireless phone with push to talk functionality Avaya Voice Priority Processor AVPP An AVPP is a unit attached to the LAN that ensures qualit...

Page 5: ...as the switch however for larger sites a dedicated switch is recommended Although a single Ethernet switch network is recommended the wireless phones and the AVPP can operate in larger more complex networks including networks with multiple Ethernet switches routers VLANs and or multiple subnets However in such networks it is possible for the Quality of Service QoS features of the AVPP to be compro...

Page 6: ... 4 x 12 5 x 7 inches and weighs about five pounds The unit can be wall mounted vertically or horizontally over plywood The AVPP can also be rack mounted using a rack mount kit sold separately Initially the AVPP requires configuration via a serial port connection However once basic administration has been performed further configuration can be done via Telnet access across the LAN In a system compr...

Page 7: ...duplex and half duplex port types ERROR LED Lit when the system has detected an error STATUS LED s Indicate system error messages and status 1 heartbeat indicates gateway is running 2 if active calls 3 4 5 currently unused PWR Power jack for connection to the AC adapter supplying power to the system Only use the Avaya provided Class II AC Adapter with output 24VDC 1A Multiple AVPP100 Capacity The ...

Page 8: ... certified for operation with an AVPP Certified Wireless Access Points 3COM Wireless LAN Mobility Switches WX4400 WX1200 WXR100 with AP 3750 ALCATEL LUCENT OmniAccess WLAN 4302 4308 4324 6000 with AP 41 60 61 65 70 ARUBA Mobility Controllers 200 800 2400 6000 with AP 41 60 61 65 70 BELAIR NETWORKS BelAir50 BelAir100 BelAir 200 APs BLUESOCKET BlueSecure Controllers BSC 1100 2100 5000 with BlueSecur...

Page 9: ...ncertified access points Field Verified Wireless Access Points Wireless Access Point AP 3 AP 4 AVAYA Wireless AP 6 AP 7 AP 8 340 350 CISCO Wireless LAN Service Module WLSM with AP 1121 1131 1231 1232 1242 1310 CISCO Airespace WLAN controller 2000 with 1000 AP ENTERASYS RoamAbout Access Point 2000 3000 R2 HP ProCurve 420 Access Point INTERMEC MobileLAN Access 2100 2101 2102 WA21 WA22 LXE 6250 Acces...

Page 10: ...upports the following features Lightweight innovative design Simple to use 802 11b standard compatible Radio Frequency 2 4000 2 835 GHz SMI Transmission type Direct Sequence Spread Spectrum DSSS FCC certification Part 15 247 Management of telephones via DHCP and TFTP Voice encoding G711 Transmit Power 100mw peak 10mW average Wired Equivalent Privacy WEP 40bit and 128 bit 2x16 character alphanumeri...

Page 11: ...thcare Wireless Telephone The Avaya 3620 IP Wireless Telephone is a WiFi 802 11b telephone that runs using H 323 The 3620 supports all of the features of 3616 with the following differences Designed for health care environments Waterproof durable design Display Backlight Manufacturer s Liquid damage warranty ...

Page 12: ...i standard 802 11b telephone that runs using H 323 The 3626 supports all of the features of 3616 with the following differences Designed for industrial environments Ruggedized durable design Push to talk walkie talkie feature for broadcast communications between employees Note 3626 supports both R1 0 and R2 0 firmware on the set itself However as of R3 1 of IP Office only 3626 phone R1 0 firmware ...

Page 13: ...sign Simple to use 802 11a 802 11b and 802 11g standard compatible Transmission type Direct Sequence Spread Spectrum DSSS FCC certification Part 15 247 Management of telephones via DHCP and TFTP Voice encoding G711 Wired Equivalent Privacy WEP 40bit and 128 bit WPA PSK WPA2 PSK 5x16 character alphanumeric plus status indicators 4 hours talk time and 80 hours standby Extendable with optional batter...

Page 14: ... 802 11b and 802 11g standard compatible Transmission type Direct Sequence Spread Spectrum DSSS FCC certification Part 15 247 Management of telephones via DHCP and TFTP Voice encoding G711 Wired Equivalent Privacy WEP 40bit and 128 bit WPA PSK WPA2 PSK 5x16 character alphanumeric plus status indicators 4 hours talk time and 80 hours standby Extendable with optional battery packs to 8 hours talk ti...

Page 15: ...cation Part 15 247 Management DHCP TFTP Voice Encoding G 711 G 729a b VoIP CCMS Transmit Power 100mW peak 10mW average Adjustable peak value 5 10 20 30 40 50mW Display 2 x 16 alphanumeric characters plus line and status indicators 5 x 16 alphanumeric characters plus line and status indicators Dimensions Height x Width x Depth 5 5 x2 0 x0 9 14x5 1x2 3cm 5 5 x2 2 x1 0 14x5 6x2 5cm 5 4 x2 0 x0 9 13 7...

Page 16: ...quired While the IP Office Manager application can act as a TFTP server this is not recommended for 3600 Series phone and AVPP installation 1 Any third party TFTP application can be used to provide TFTP support Such an application is available from Avaya Perform a search for TFTP on the http support avaya com web site to download this application and full instructions for its usage 3 AVPP Software...

Page 17: ...r the H 323 IP phones Materials Required 1 TFTP Server Software 2 Server PC With fixed IP address and meeting specification of chosen TFTP software Tools Required 1 Access to an additional network PC from which TFTP server operation can be tested Information Required 1 IP Address of the TFTP server PC Process 1 Download and install on a suitable server PC the selected TFTP server software This PC ...

Page 18: ...rupted if a user moves outside the area covered by the wireless LAN access points Service is restored if the user moves back within range If a call drops because a user moves out of range the wireless phone will recover the call if the user moves back into range within a few seconds Capacity In areas of heavy use the call capacity of a particular access point may be filled If this happens the user...

Page 19: ...be used in other options On the Windows 2000 DHCP server this is set through the scope Other DHCP servers may allow or require it to be set through Option 6 with multiple addresses separated by a comma and no spaces At least one address must be a dot decimal IP address 15 Domain Name On the Windows 2000 DHCP server this is set through the scope Other DHCP servers may allow or require it to be set ...

Page 20: ...nnector at the AVPP Used for connection to the Ethernet switch 5 AVPP Software 1 Using a web browser browse to http www spectralink com 2 From the list on the left select RESOURCES 3 Select Infrastructure 4 Select NetLink SVP AVPP Server Tools Required 1 Drills and Screwdrivers Tools for mounted using the materials listed above 2 DB 9 Female null modem cable Required for initial PC access to the A...

Page 21: ...serial port of a terminal or PC 2 Run a terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None 3 To display the AVPP login screen press Enter 4 Enter the default login admin and default password admin These are case sensitive The NetLink SVP II System menu is displayed Con...

Page 22: ... the default login admin and default password admin These are case sensitive The NetLink SVP II System menu is displayed 5 Use the cursor keys to select Network Configuration and press Enter 6 Select IP Address and press Enter Enter the static IP address for the AVPP unit 7 Select Subnet Mask and press Enter Enter the subnet mask that matches the static IP address 8 Select Default Gateway and pres...

Page 23: ...VPP IP Address to match the static IP address of the AVPP unit 5 If the IP Office is being used for DHCP support of the 3600 Series phones set the TFTP Server IP Address to match the IP address of the TFTP server from which the 3600 Series handsets should get their software If otherwise the location of the TFTP server for the 3600 Series phones should be set through the DHCP server or through the ...

Page 24: ...s phone that is not active in a call will immediately be forced to check out and check in again Any wireless phone in a call will immediately switch to the AVPP that should provide its timing function This switch should not be noticeable to the user since it is similar to a normal handoff between access points When the call is ended the wireless phone will be forced to checkout and checkin again R...

Page 25: ...splayed until Enter is pressed System Status Menu for viewing error messages status of operation and software code version You can check the version currently installed on AVPP through the System Status menu see Software Version SVP II Configuration Allows you to set the mode and reset the system QoS Configuration This sub menu of the SVP II Configuration menu is used to alter the QoS settings app...

Page 26: ...n exit All active calls are terminated during a reset 1 From the main menu scroll to SVP II Configuration and press Enter SVP II Mode Defaults to NetLink IP for an IP environment Press enter to select and the screen is immediately redrawn with additional options for the IP environment Phones per Access Point Enter the number of simultaneous calls supported for your type Access point specifications...

Page 27: ...alias addresses must be on the same subnet as the AVPP server and cannot be duplicated on other subnets or AVPP s There is no limit to the number of addresses that can be assigned however the capacity of each AVPP is 500 wireless phones Enable H 323 Gatekeeper This function is not supported Enter N No Ethernet link The AVPP will auto negotiate unless there is a need to specify a link speed System ...

Page 28: ...de Point is a QoS mechanism for setting relative priorities In the IP header packets are tagged with a DSCP field for type of service Traffic Class Administration Tags set the priority for Telnet TFTP and other administrative traffic Administrative traffic can have the lowest priority because it does not require voice quality WT In call WT Standby In call traffic requires voice quality and may be ...

Page 29: ...ator for the correct settings These can also be set to DHCP This will cause the DHCP client in the AVPP to attempt to automatically get the correct setting from the DHCP server The DHCP setting is only valid when the IP address is also acquired using DHCP WINS servers These settings are used for Windows Name Services Consult your system administrator for the correct settings These can also be set ...

Page 30: ...ge Password A screen similar to the following is displayed Caution Remember to keep the password safe as it cannot be reset remotely 1 From the main menu scroll to Change Password and press Enter 2 Enter the information The password parameters are More than four characters First character must be a letter other characters may be numbers and letters No dashes spaces or punctuation marks alphanumeri...

Page 31: ...creen similar to the following is displayed 2 The screen displays Error Status Displays alarm and error message information Network Status Displays information about the Ethernet network to which the AVPP is connected Software Versions Lists the software version for the Avaya component Gatekeeper Database Not used 3 Options on the System Status menu provide a window into the real time operation of...

Page 32: ...ct Error Status 3 The screen displays active alarms on the AVPP The following table displays the list of alarms and a description of the action to take to eliminate the alarm Alarm Text Action Maximum payload usage reached Reduce usage clear alarm Maximum telephone usage reached Reduce usage clear alarm Maximum access point usage reached Reduce usage clear alarm Maximum call usage reached Reduce u...

Page 33: ...rently being utilized Data is transmitted over Avaya components by proprietary technology developed by Avaya The Avaya Radio Protocol ARP packets and bytes can be differentiated from other types of transmissions and are used to evaluate system functioning by Avaya customer support and engineering personnel RX Ethernet statistics concerning the received packets during System Uptime bytes bytes rece...

Page 34: ...during transmission carrier carrier lost during transmission collisions packets deferred delayed due to collision SVP II Access Points in Use Access points in use by wireless phones either in standby or in a call Last is current Max is the maximum number in use at one time SVP II Access Points in Calls Access points with wireless phones in a call SVP II Telephone in Use Wireless phone in standby o...

Page 35: ...running the most recent version and will assist Avaya engineering and or customer support in troubleshooting software problems 1 From the AVPP main menu select System Status 2 Select Software Version A screen similar to the following is displayed Note that the software versions on your system will be different from the versions displayed in the above sample screen Name Major Version Number Filenam...

Page 36: ...3600 Series Wireless IP Phone Installation 3600 Series IP Phone Installation Page 36 IP Office 4 0 15 601082 Issue 05a 22nd May 2007 ...

Page 37: ...rver if being used is running and has the necessary scopes configured to provide the same information as listed for static IP address configuration listed below Tools Required 1 PC with IP Office Manager Information Required 1 TFTP Server IP Address 2 AVPP IP Address 3 Wireless Network The wireless access points are operational and that a thorough site survey has been conducted Ensure that you hav...

Page 38: ...tions for auto creation of new extensions and users are enabled but this should be verified Also it may be a requirement to disable these options once the new handsets have been registered Checking the IP Office IP Phone Auto Create Settings 1 Start IP Office Manager and receive the configuration from the IP Office control unit 2 Click on System 3 Select the LAN1 tab 4 Select the Gatekeeper sub ta...

Page 39: ... web browser browse to http www spectralink com 1 From the list on the left select RESOURCES 2 Select SOFTWARE UPDATES 3 Select Handsets 4 For 3616 3620 and 3626 phone software select Netlink e340 h340 i340 Avaya 5 3641 and 3645 phone software select Netlink Wireless Telephone Avaya and then select the version for the 3641 3645 3 Load the latest version of the 3600 series wireless phone code and p...

Page 40: ...o 1719 5 Set the AVPP IP address 2 Select ESSID If you are accepting broadcast SSID s at your access points the handset will automatically learn the ESSID information when powering on If there are multiple wireless networks in range it will be necessary to enter the SSID of the wireless network that the phone should use 3 Select Security Enter the wireless security settings that match those config...

Page 41: ...t be set before the wireless frequency and transmit power can be selected Press LINE and then select the appropriate regulatory domain 01 North America 02 Europe 5 Once the regulatory domain has been set the wireless mode can be selected 802 11a 802 11b or 802 11b g The modes available may vary according to the regulatory domain If 802 11a is selected the frequency band or bands to use can also be...

Page 42: ...if the IP Office unit does not recognize the extension that the phone is trying to register with This will last 5 seconds and then the wireless phone will ask the user to enter a new extension and password Password Error to continue To enter a new extension and password press to continue Extension in use to continue IP Office will detect when a wireless phone tries to register with the same extens...

Page 43: ...ess Power On Start Call The extension number should be replaced by information from the IP Office unit and you should hear a dial tone Place a call and listen to the audio quality To end the call press Power Off End Call 3 Place a call to the wireless phone and verify ring answer clear transmit and clear receive audio 4 Press Power On Start Call 5 Press Power Off End Call Any line indicators shoul...

Page 44: ...e display will match the first 4 programmable buttons To access the next set of 4 programmable buttons press LINE again Programming Buttons By default every user added to the IP Office system has their first three programmable buttons set as Call Appearance buttons It is recommend that these are not changed Note that changes to button programming settings only take effect after the wireless phone ...

Page 45: ... two beeps release the Start Call button then release the End Call button 3 If an administration password has been set it must be entered to display the Admin menu If no password is set the Admin menu is displayed 4 To scroll through the menu options press Up Down and Select 5 To change the selected option press OK or press Up to return to the previous menu level 3641 and 3645 Phones 1 With the ph...

Page 46: ...0bit Channel 3 Key Length 128bit Channel 4 Key 1 Channel 5 Key 2 Channel 6 Key 3 Channel 7 Key Information Key 4 Allowed Channels Channel 8 WEP Rotation Secret Push to Talk 3626 only Allow Disallow Allow PTT Disallow PTT Username Phone Config Admin Password Cisco FSR Password Use DHCP Passphrase Phone IP WPA PSK Pre shared Key TFTP Server IP Passphrase Default Gateway Security WPA2 PSK Pre shared ...

Page 47: ...sphrase Time Zone list WPA2 PSK Pre Shared Key DST No Adjust Passphrase DST Auto USA WPA PSK Pre Shared Key DST Auto AUS Username Daylight Savings DST Auto EURO Security Cisco FSR Password System Speeddial Enter number 802 11a frequency Disable 802 11b Password Enable 802 11b g Change Password 5mW 7dB Disable 10mW 10dB Speakerphone Enable 20mW 13dB Clear Extension 30mW 15dB Disable 40mW 16dB IP Of...

Page 48: ...ettings for your network The wireless phones cannot roam across subnets since they cannot change their IP address while operational Ensure that all your access points are attached to the same subnet for proper operation The wireless phone can change subnets if DHCP is enabled and the wireless phone is powered off then back on when within range of access points on the new subnet Call Server IP and ...

Page 49: ...slog itself is controlled through the Diagnostics Syslog section of the phone administration menu Time Server IP The address of the time server from which the phone should obtain the time that it displays when in standby mode The time displayed is further adjusted through the Phone Config Time Zone and Phone Config Daylight Savings sections of the phone administration menus ...

Page 50: ...SSID is retained by the wireless phone until the ESSID option is re selected Learn Always The Learn Always option allows the wireless phone to automatically learn the ESSID at each power on or loss of contact with the wireless LAN out of range This may be useful if the wireless phone will be used at more than one site Static Entry If your access points do not accept broadcast ESSID or if there are...

Page 51: ... the left arrow key to backspace For 40 bit keys you will need to enter 10 digits for 128 bit keys you will need to enter 26 digits The display will scroll as needed Rotation Secret This is used for proprietary WEP key rotation Refer to your custom document if this feature is supported in your system WPA2 PSK The security features of WPA2 Wi Fi Protected Access using PSK Pre Shared Key are availab...

Page 52: ...3600 Series Wireless IP Phone Installation 3600 Series IP Phone Installation Page 52 IP Office 4 0 15 601082 Issue 05a 22nd May 2007 ...

Page 53: ...ery installation Generally you should organize the test according to area and volume placing numerous calls to others who can listen while you perform coverage tests Note any areas with excessive static or clarity problems and report it to an Avaya engineer The coverage test will also require you to put the wireless phone in Site Survey mode and walk the entire coverage area to verify all access p...

Page 54: ...t signal to this wireless phone is displayed first followed by the next three access points in order of signal strength YY is the power level in dBm at which this wireless phone heard the associated access point Although shown as a positive number YY represents negative dBm and lower numbers represent stronger signals For example a displayed value of 40 indicates 40dBm and is therefore a stronger ...

Page 55: ...ack to the first best Full MAC dB Ch 1b2b5b11b Detl the number 1 4 of the access point Full MAC the MAC address of the access point dB the signal strength of the access point Ch the channel of the access point 1b2b5b11b is an example of the data rates that may be displayed Each data rate 1 2 5 5 or 11Mbit sec that is supported by the access point is shown Those rates that are in the Basic Rate set...

Page 56: ...1 1 1 1 1 2 2 3 3 4 4 4 Any Detl 1 1 1 1 1 1 The last three octets of the on air MAC address for a discovered access point 2 2 The signal strength from the access point 3 3 The channel number of the access point 4 4 4 The beacon interval configured on the access point Any MyID Softkey to toggle between single SSID and any SSID modes Detl Smry Softkey to toggle between the multiple access point sum...

Page 57: ...to 3 inclusive bbbbbb The last three octets of the BSSID for a discovered access point sn Signal strength in dBm ch Channel bcn Beacon interval eeeeeeeeeee SSID the first 11 characters DGHI Standards supported rrrrrrrr Rates supported Basic rates will have a b following the rate more rates are supported than those displayed xxxx WMM or UPSD if those QoS methods are supported mmm Security mode G gg...

Page 58: ...s Wireless Phones The wireless phones use proprietary software programs The software versions that are running on the wireless phones can be displayed during power on by holding down Power On Start Call button For 3600 Series phones the location of the TFTP server is allocated by the DHCP server or if statically addresses set through the phone s Admin menu AVPP The AVPP uses proprietary software p...

Page 59: ...he number icons at the bottom of the display indicate which file number is currently being downloaded This message also displays a progress bar When the progress bar fills the display line the update operation is complete on that file When the update is complete the wireless phone displays the extension number and is ready to use Download Failure or Recovery Messages The list below shows the displ...

Page 60: ...ess point is displayed Action Check the wireless IP phone and access point security settings Auth Timeout The phone did not receive an authentication response from the access point The MAC address of the access point is displayed Action Check the wireless IP phone and access point security settings ASSERTxxx c Line yyy The phone has detected a fault from which it cannot recover Action Record the e...

Page 61: ...one has detected a fault for which it cannot recover possible due to a failure to acquire any network Action Restart the phone DHCP Error 1 Action The wireless phone cannot locate a DHCP server It will try every 4 seconds until a server is located DHCP Error 2 Action The wireless phone has not received a response from the server for a request to an IP address It will retry until a server is found ...

Page 62: ...or Displayed for 5 seconds when all of the IP Offices contacted indicate that they do not recognize the current extension as valid Action The user will be asked to enter a valid extension and password Extension in use The phone is trying to register with an extension that is already registered on IP Office Files Too Big The phone software files loaded are incorrect or corrupted Action Download the...

Page 63: ...ess phone Action This may be caused by bad radio reception or a problem with AVPP The wireless phone will keep trying to fix the problem for 20 seconds and the message may clear by itself If it does not the wireless phone will restart Report this problem to the system administrator if it keeps happening No AVPP Server This indicates one of the following The wireless phone cannot locate AVPP Action...

Page 64: ...o Net Found No APs This indicates one of the following No radio link Action Verify that the access point is turned on No SSID Autolearn not supported or incorrect SSID Action Verify that the SSID of the wireless LAN and enter or Autolearn it again if required AP Does not suppot appropriate data rates Action Check the access point configuration against the configuration documentation for the access...

Page 65: ...ion Enter the correct password in the phone Press END Your call has ended Action To return to standby mode press Power Off End Call Restarting The wireless phone is in the process of rebooting There will be a 20 second delay in an attempt to let potential network system errors clear Action None Retry Restart The wireless phone is waiting for user input prior to retrying the registration process or...

Page 66: ...ing to register with IP Office at IP xxx xxx xxx xxx Action None The display is a progress indicator and may not appear long enough to recognize during a normal check in Undefined Error The system is rejecting the registration of the wireless phone with an unrecognized error code Action If this condition persists contact the Avaya system administrator Unknown xx yy zz The phone software files load...

Page 67: ... type for the wireless phone No message shown There is no voice path Action Verify that the audio codec is set correctly either G 729a or G 711 No message shown Messages are left at the principal station but the MSG icon is not lit on the wireless phone Action Verify that Message Lamp Ext on the station form for the wireless phone is set to the extension of the principal station ...

Page 68: ...s are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause...

Page 69: ...4 802 1p 26 28 AC 6 20 accept 20 21 40 50 68 Avaya 20 access 4 6 8 17 18 20 21 22 25 26 29 30 31 32 33 37 40 44 48 50 51 53 54 59 60 AVPP 29 30 Access Point 4 8 18 26 32 37 50 51 54 60 Access Point AP 3 8 Access Point Installation 18 Access Point Settings 37 ACT 6 Action 21 32 40 44 60 Activity 6 26 40 adding 54 and or 54 Address Mismatch 60 admin 16 21 22 40 44 45 46 47 51 54 60 Admin menu 40 45 ...

Page 70: ...44 45 46 47 48 50 53 60 calls regarding 8 Callserver 19 Cannot authenticate associat e 60 Can t Renew DHCP 60 Cat 6 20 AVPP requires 6 cause 18 29 60 68 DHCP 29 CCMS 15 Certification 53 Certifying 18 Installation 18 Ch 54 Change Password 30 47 changing 22 26 54 IP 22 26 softkey 54 Channel 4 46 47 54 Charge Complete 60 Checking 59 60 Code 59 60 DHCP IP 60 ESSID 60 IP 60 TFTP 59 60 Chnl 54 Cisco 8 4...

Page 71: ...et 4 6 20 26 31 33 Ethernet Address 33 Ethernet LAN 4 Ethernet Switch 4 6 20 33 Ext 40 45 46 Extended Battery 15 Extended Service Set ID 50 Extension 4 6 19 37 38 40 43 47 59 60 Extension Error 40 60 Extension Number 37 38 43 59 60 EXTREME 8 Fast Secure Roaming 51 FCC 10 13 14 15 68 FCC Certification 10 13 14 15 FCC Part 15 68 FCC Rules 68 Part 15 68 FCN 43 50 54 FCN key 54 FF 59 60 fifo 33 Files ...

Page 72: ...y Errors 60 MAP 320 8 MAP 330 8 Master AVPP 6 19 26 match 22 23 35 40 44 51 54 60 IP 23 matching row 44 display 44 Materials Required 17 20 Max 33 MC500 8 MC505 8 MCIPADD 19 MCPORT 19 Memory 33 59 60 Erasing 59 60 MERU 8 MERU NETWORKS 8 Message Lamp Ext 60 Microsoft 19 Microsoft DHCP 19 min 26 mmm 54 MobileLAN Access 2100 8 Mobility Controllers 200 8 Mobility System MXR 2 MX 8 8 model 6 60 Most Av...

Page 73: ...r 51 Range 4 18 19 26 40 44 48 50 60 Range Out 18 RAS 19 Rate 26 54 60 b 54 Recovery Messages 59 Refer 4 19 44 48 50 51 54 68 IP Office Button Programming 44 IP Office Installation 4 Reg Domain 40 45 46 47 60 Registration 60 responding 60 Regulatory Domain 60 release 40 45 End 40 45 Release Power On Start Call 54 remaining 6 AVPPs 6 represent 50 54 request 38 59 60 IP 60 required 54 Required Softw...

Page 74: ...22 37 40 45 46 47 48 subnets 4 26 48 Summit WM100 8 support 4 6 8 10 11 12 13 14 15 16 17 19 21 23 26 35 44 51 54 58 60 IP Office 4 SVP 4 SVP QoS 4 support avaya com 16 Supported Data Rates 54 suppot 60 Survey 18 54 SVP 4 15 60 support 4 use 4 SVP QoS 4 support 4 SVP Reg 60 SVP requires 4 SVP Response 60 SVP Server 60 svp100 toc 35 SVP II 33 SVP II Access Points 33 SVP II ARP Audio 33 SVP II Confi...

Page 75: ...5 40 54 40 54 Verify 8 38 43 53 60 AVPP 60 IP Office 60 VLAN 4 VLANs and or 4 Voice 4 10 13 14 15 28 51 60 Voice Encoding 15 Voice encoding G711 10 13 14 VoIP 4 15 VT 100 21 22 use 21 22 WA21 8 WA22 8 Waiting 54 walkie talkie 12 14 Wall 6 20 WEP 10 13 14 15 45 46 47 51 60 WEP key 51 60 WEP Off 47 51 WEP On 47 51 WEP On Off 47 51 WEP Encryption 51 Width 15 WiFi 4 8 10 11 12 13 14 WiFi Format 4 Wind...

Page 76: ...y related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except in acco...

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