Inverter Air Source Heat Pump (AHGR32AW17) - Installation and Instruction Manual
06. Troubleshooting
6.1 Malfunction Tables
6. Troubleshooting
You can refer to the malfunction table below to find out the failure cause & solution
Protect/fault
Fault Code
Reason
Elimination methods
Standby
Non
Normal boot
Non
Inlet Temp Sensor Fault
P01
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Outlet Temp Sensor Fault
P02
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Hot water Temp Sensor Fault
P032
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
AT Sensor Fault
P04
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Coil temp Sensor Fault
P153
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Suction temp Sensor Fault
P17
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Exhaust temp Sensor Fault
P181
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Exhaust Over temp Fault
P182
The compressor is overloaded
Check whether the system of the compressor is
running normally
Exhaust Pressure Sensor Fault
PP1
The pressure sensor is broken or short circuit
Check or change the pressure Sensor or pressure
Suction Pressure Sensor Fault
PP2
The pressure sensor is broken or short circuit
Check or change the pressure Sensor or pressure
EVI Inlet Temp Sensor Fault
P001
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
EVI Outlet Temp Sensor Fault
P002
The temp. sensor is broken or short circuit
Check or change the temp. Sensor
Low AT Protection
TP
The ambient temp. is low
Flow Switch Protection
E032
No water / little water in water system
Check the pipe water flow and water pump
Electric Overheat Protection
E04
The electric-heater protection switch is broken
Check to see whether the electric heater has been
running under the temperature over 150ºC for a
long time
Compressor Overcurrent
Shutdown Fault
E051
The compressor is overloaded
Check whether the system of the compressor is
running normally
Communication Fault
E08
Communication failure between wire controller and
mainboard
Check the wire connection between remote wire
controller and main board
Communication Fault(Fan )
E081
Speed control module and main board communication fail
Check the communication connection
HP Protection
E11
The high-pressure switch is broken
Check the pressure switch and cold circuit
LP Protection
E12
The low-pressure switch is broken
Check the pressure switch and cold circuit
Anti-freezing Protection
E171
Use side water system temp. is low
1. Check the water temp or change the temp. sensor
2. Check the pipe water flow and whether the water
system is jammed or not
Primary Anti-freezing Protection
E19
The ambient temp. is low
Secondary Anti-freezing Protection E29
The ambient temp. is low
DC Fan Motor 1 Failure
F031
1. Motor is in locked-rotor state
2.The wire connection between DC-fan motor module
and fan motor is in bad contact
1. Change the fan motor
2. Check the wire connection and make sure they
are in good contact
DC Fan Motor 2 Failure
F032
1. Motor is in locked-rotor state
2.The wire connection between DC-fan motor module
and fan motor is in bad contact
1. Change the fan motor
2. Check the wire connection and make sure they
are in good contact
Communication Fault
E08
Communication failure between wire controller and
mainboard
Check the wire connection between remote wire
controller and main board
Syst1:Comp Overcurrent
E101
The compressor is overloaded
Check if the system of the compressor is running
normally
Syst2:Comp Overcurrent
E201
The compressor is overloaded
Check if the system of the compressor is running
normally
Syst1: HP Protection
E11
The high-pressure switch is broken
Check the pressure switch and cold circuit
Syst2: HP Protection
E21
The high-pressure switch is broken
Check the pressure switch and cold circuit
Syst1: LP Protection
E12
The low-pressure switch is broken
Check the pressure switch and cold circuit
Syst2: LP Protection
E22
The low-pressure switch is broken
Check the pressure switch and cold circuit
Flow Switch Protection
E032
No water/insufficient water in water system
Check the pipe water flow and water pump
Aux Superheat Protection
E04
The electric-heater protection switch is broken
Check if the electric heater has been running under
the temperature over 150ºC for a long time
Prim Anti-freezing Prot
E19
The ambient temp. is low
Secondary Anti-freezing Prot
E29
The ambient temp. is low
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