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TROUBLESHOOTING
In the unlikely event that your boxmaker does not operate as expected please check the
following:
BOARD NOT ACCEPTED BY MACHINE.
Check that you have fully programmed machine and it is showing a ‘READY’ prompt.
Check that dust or particles of board are not obstructing the light sensors. If this is
suspected then, from ‘Main Menu’ select ‘Manual Control’ and then ‘Diagnostics’.
The screen should show that Sensors 1 and 2 are not made. This will switch to ‘Made’
when a piece of board is pushed into the machine.
If either sensor shows ‘Made’ when there is no board present then it is likely that there
is dirt or debris in the machine and this should be cleaned out to allow the machine to
function.
LAST SLOT MISSING.
This is caused by insufficient board available at the end of the blank, which may be
caused by the blank being cut too short or the preceding panels being too long.
Check that the blank length corresponds to that on the ‘Final Setup’ screen and check
that there is sufficient creasing pressure to grip the blank and pull it through the
machine without slipping.
ADJUSTABLE GUIDE NOISY OR SLOW.
The adjustable back guides and blade may from time to time become slow or noisy to
operate. This can be caused by dust accumulating on the lead screws. It is advisable to
service them occasionally. To gain access to the screws, first disconnect the power
supply and remove the front and rear top guards. Clean the dust from the lead screws
and spray them with a light silicone spray only, the use of grease or oil will cause dust
to build up very quickly, and should be avoided.
The foregoing are some of the more common problems experienced.
If any other problems are experienced, see the section on maintenance.
