Chapter 4 FAQ and Warranty
FAQ
Because our equipment is based on windows operating system development, due to
some problems in the use of Microsoft systems process will inevitably encounter
some failures. And because the device is powered down, which may cause some
software failure, so we gained some deal with common problems. How to hope for
more effective use of the device will be helpful.
1, White display or cannot start the display, cannot enter the system, the
performance stops at the white screen at boot state, you can not enter the system.
Display has no response. Generally low battery power will lead to black and white, for
a fully charged battery or an external electric power in the state to enter the system. If
the above operation is still invalid shall be returned to the headquarters maintenance.
2, Touch screen failure, writing pen cannot function well, this is hardware failure and
must send back to repair in factory.
3, No sound, set the volume to exclude the problem out, look at the shell after
speaker cable is plugged in or because there is no joint fracture and lead to connect
the speakers.
4, Can't identify TF card, not identify card, check if it is TF card problem, if not please
return.
Clean the Display: touch the screen with your fingers may leave fingerprints or dirt
which makes the picture blurred, to clean the display, with a soft cloth dampened with
a small amount of glass cleaner, clean the display slightly. Do not spray cleaner
directly on the screen; you can also buy screen protector film to protect your screen.