Atlona AT-OME-TX21-WP-E Manual Download

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AT-OME-TX21-WP-E

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Sales, Marketing, and Customer Support

Welcome to Atlona!

Operating Notes

IMPORTANT:

Visit http://www.atlona.com/product/AT-OME-TX21-WP-E for the latest firmware

updates and User Manual.

Main Office

Atlona Incorporated

70 Daggett Drive

San Jose, CA 95134

United States

Office: +1.877.536.3976 (US Toll-free)

Office: +1.408.962.0515 (US/International)

Sales and Customer Service Hours

Monday - Friday: 6:00 a.m. - 4:30 p.m. (PST)

http://www.atlona.com/

International Headquarters

Atlona International AG

Ringstrasse 15a

8600 Dübendorf

Switzerland

Office: +41 43 508 4321

Sales and Customer Service Hours

Monday - Friday: 09:00 - 17:00 (UTC +1)

Summary of Contents for AT-OME-TX21-WP-E

Page 1: ...AtlonaManuals Switchers AT OME TX21 WP E Two Input EU UK Wallplate Switcher for HDMI and USB C with HDBaseT Output 4K UHD ...

Page 2: ...AT OME TX21 WP E 2 Version Release Date Notes 1 08 18 Initial release Version Information ...

Page 3: ...voluntary and failure to register will not affect the product warranty To register your product go to http www atlona com registration Sales Marketing and Customer Support Welcome to Atlona Operating Notes IMPORTANT Visit http www atlona com product AT OME TX21 WP E for the latest firmware updates and User Manual Main Office Atlona Incorporated 70 Daggett Drive San Jose CA 95134 United States Offi...

Page 4: ...Product Warranty Terms New Products 10 years from proof of purchase date for hardware electronics products purchased on or after June 1 2013 3 years from proof of purchase date for hardware electronics products purchased before June 1 2013 Lifetime Limited Product Warranty for all cable products Limited Product Warranty Terms Refurbished B Stock Products 3 years from proof of purchase date for all...

Page 5: ...icts or states do not allow the exclusion or limitation of relief special incidental consequential or indirect damages or the limitation of liability to specified amounts so the above limitations or exclusions may not apply to you Exclusive Remedy To the maximum extent permitted by law this limited product warranty and the remedies set forth above are exclusive and in lieu of all other warranties ...

Page 6: ...s 5 Do not use this product near water 6 Clean only with a dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install or place this product near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of a polarized or grounding type plug ...

Page 7: ...put Switching 19 Manual Switching 19 Auto Switching 20 HDCP Information 21 Managing Users 22 Adding Users 22 Editing Deleting Users 23 The Web GUI 24 Accessing the Web GUI 24 Menu Bar 26 Toggles 26 Buttons 27 Info page 28 System Info 28 A V Settings page 29 Video 29 Audio 30 Display page 31 CEC 31 System Settings 31 TCP IP Settings of Controlled Devices 32 RS 232 IP Commands 33 RS 232 page 34 EDID...

Page 8: ...ceiver and other Atlona switchers with HDBaseT inputs This transmitter can serve as an integral component of a fully automated AV system with the convenience of automatic input selection and display control It is remotely powered by Atlona HDBaseT equipped devices through Power over Ethernet PoE Introduction Features Package Contents Compact enclosure for EU and UK wallplate openings interchangeab...

Page 9: ...iver AUTO This LED indicator glows solid green when auto switch is enabled USB C This LED indicator glows solid green when the USB C port is the active input LINK This LED indicator glows solid green when the link integrity between the unit and a receiver is good 4 USB C Connect a USB C cable from a video source to this input This port does not support data or charging of external devices 5 RESET ...

Page 10: ...controlled from a computer running a terminal program a DB 9 to USB cable should be purchased obtained 1 Remove one of the ends of the cable using wire cutters If the cable is a DB 9 to USB cable and will be used to connect the AT OME TX21 WP E to a computer then remove the DB 9 connector from the cable 2 Use wire strippers to remove a portion of the cable jacket 3 Remove at least 3 16 5 mm from t...

Page 11: ...ented by more bars These table are for guidance only Performance may vary based on environmental factors Connection Instructions Core Shielding CAT5e CAT6 CAT6a CAT7 Solid UTP unshielded N A STP sheilded Cable Max Distance 4K Max Distance 1080p CAT5e CAT6 230 feet 70 meters 330 feet 100 meters CAT6a CAT7 230 feet 70 meters 330 feet 100 meters Installation 3 Complete the installation of the AT OME ...

Page 12: ...PW R US B C LIN K AU TO White EU or UK wallplate both included HDMI HDMI RS 232 Blu ray player AT HDVS 200 RX Display USB C Laptop AT PS POE HDB aseT IN PoE OFF ON AT P S PO E AT OME TX21 WP E 2 gang electrical box or mud ring Wall cross section HDBaseT HDBaseT HDMI Projector AT OME TX21 W P E HDMI OMEGA TM USB C INPU T HD MI PW R US B C LINK AU TO AT OME TX21 W P E HDMI OMEGA TM USB C INPU T HD M...

Page 13: ...king sure the holes line up with the mounting holes 5 Use the back box screws to secure the wallplate to the back box 6 Replace the face plate securing it with the two faceplate screws and the HDMI locking screw The AT OME TX21 WP E was designed to fit in a UK or EU 2 gang backbox or mudring Follow the instructions below for mounting EU Installation default RESET IP TEST FW AT OME TX21 WP EU HDMI ...

Page 14: ...already installed back box or mudring making sure the holes line up with the mounting holes 5 Place the EU faceplate on the front of the unit and use the included two 40mm M3 5 screw to secure the faceplate to the unit and the back box 6 Replace the HDMI locking screw UK Installation RESET IP TEST FW AT OME TX21 WP UK HDMI USB C USB C LINK HDMI PWR AUTO INPUT OMEGA TM Installation ...

Page 15: ...192 168 1 254 If the AT OME TX21 WP E is unable to detect a DHCP server within 15 seconds then the unit will set all IP settings to zero 1 Make sure the AT OME TX21 WP E is powered by connecting an Ethernet cable between a PoE compatible receiver such as the AT HDVS 200 RX and the HDBaseT OUT port on the back of the unit Power is supplied by the receiver over HDBaseT 2 Remove the faceplate Refer t...

Page 16: ...E using RS 232 or Telnet 2 At the command line execute the IPDHCP command using the on argument as shown All characters are case sensitive IPDHCP on Once DHCP is enabled the unit will be assigned an IP address by the DHCP server if present The System page page 37 in the web GUI allows the AT OME TX21 WP E to use either DHCP or static IP mode The web GUI is accessed through the connected receiver I...

Page 17: ...late from the AT OME TX21 WP E 2 Press and hold the RESET button for approximately 10 seconds While this button is depressed the RESET LED indicator will glow solid green 3 Release the RESET button once the RESET LED indicator begins to flash During the reboot process the PWR LED indicator will glow red The unit will be operational when the PWR LED indicator glows blue 4 Reattach the faceplate to ...

Page 18: ...21 WP E is powered the LED will glow solid green HDMI Off HDMI is not the active input Green HDMI is the active input Note that this LED indicator does not indicate the presence of an video signal USB C Off USB C is not the active input Green USB C is the active input Note that this LED indicator does not indicate the presence of an video signal LINK Off No link exists between the AT OME TX21 WP E...

Page 19: ...9 of the web GUI by clicking the Input Selection drop down list and selecting the desired input In addition the x1AVx1 command can also be used Refer to the Application Programmer s Interface for more information Basic Operation Switching between the HDMI and USB C ports can be performed either manually or automatically The following section covers both methods Input Switching AT OME TX21 WP E HDM...

Page 20: ...e if an HDMI source is connected to the HDMI port the AT OME TX21 WP E will switch to the HDMI port If a USB C source is connected then the AT OME TX21 WP E will switch to the USB C port If a source is disconnected then the AT OME TX21 WP E will fallback to port with an active source If all sources are disconnected then the AT OME TX21 WP E will retain the port of the the last connected source Bas...

Page 21: ...ince the display is unable to receive HDCP content the following message will be displayed on the screen To resolve this issue replace the display with a HDCP compliant display Also note that if the display device only supported HDCP 1 4 then a similar message would be displayed The display device must support the same version of HDCP which the source is outputting HDCP INCOMPATIBILITY SOURCE HDCP...

Page 22: ...d credentials The factory default username and password for the admin user are listed below Username admin Password Atlona 3 Click the Config tab 4 Click the Add button under the Edit column 5 Enter the desired username and password in the Username Password Edit dialog box 6 Click the Save Change button to commit changes or click the Cancel button to return to the Config page without adding the us...

Page 23: ... Username admin Password Atlona a Click the Config tab b Click the Edit button next to the user to be changed c Enter the new information for the user in the Username Password Edit dialog box d Click the Save Change button to commit changes or click the Cancel button to return to the Config page without making changes a Click the Remove button next to the user to be deleted The username and passwo...

Page 24: ...cted to the AT OME TX21 WP E Once logged in click the link for the AT OME TX21 WP E in the menu bar b Use an IP scanner to locate the IP address of the AT OME TX21 WP E on the network The MAC address on the back of the unit can be used to identify the unit with the IP address Enter the IP address in the address bar of the web browser 3 The Login page for the AT OME TX21 WP E will be displayed The ...

Page 25: ...25 The Web GUI After the login process is successful the Info page will be displayed as shown below 7 Click Logout on the far right side of the menu bar at any time to log out of the web GUI and return to the Login page ...

Page 26: ... Settings in the menu bar will display the A V Settings page Several settings within the Web GUI use toggles which enable disable or assign one of two settings Generally when the toggle is blue it means that the feature is enabled or ON If a feature is disabled then the toggle will appear gray and be labeled as OFF Toggle buttons may also indicate its current setting and when enabled or set to a p...

Page 27: ...setting Several pages within the Web GUI include a Save button Clicking the Save button will apply and save all settings in the current page Other buttons such as the Factory Default button under the System page reset the AT OME TX21 WP E to factory default settings Buttons ...

Page 28: ...ff using the PWOFF command will not reset this field RX Type Indicates the type of receiver that is connected to the unit Active Input The currently selected input Refer to the A V Settings page page 29 for information on changing the input Signal Type Displays the input resolution of the source device Video Format Displays the video format Aspect Displays the aspect ratio of the input video sourc...

Page 29: ... disconnected from the active port then the switcher can be configured to automatically switch to the desired port Click the Auto Switch mode toggle to enable or disable auto switching Setting Description HDMI Automatically switches to the HDMI port USB Type C Automatically switches to the USB C port Previous The switcher will return to the previous last connected input If no input is found then i...

Page 30: ...will instruct the source to send non HDCP content if possible to non HDCP display and or sink devices Note that setting this value to OFF will not decrypt HDCP content Output Mutes or un mutes the audio output Set the Output toggle to OFF to disable audio on the output The default setting is ON Setting Description ON HDCP content is always transmitted by the source OFF Instructs the source to send...

Page 31: ...power off the display when an A V signal is no longer present Otherwise set to DISABLE to turn this feature off Lamp cool down timer Sec Sets the cool down interval in seconds before the projector can be powered off During this time interval the projector will not accept any power on or power off commands until the last power off command has been processed and the projector lamp has completed the ...

Page 32: ...AT OME TX21 WP E will make four attempts to send the command if the feedback string is not acknowledged After the fourth attempt the process will fail Off Sends the command and ignores the feedback string TCP IP Settings of Controlled Devices IP Mode Click this drop down list to select the login mode Setting Description Non login Does not require a username and password when using TCP IP to contro...

Page 33: ...his field CR LF Click this drop down list to select the desired end of line characters to be sent Test Click this button to test the command line and or feedback Save Click this button to save all changes in this window group RS 232 IP Commands Setting Description None No end of line characters included CR Carriage return LF Line feed CR LF Carriage return Line feed Space Space character STX Start...

Page 34: ...eT device such as the AT UHD CLSO 824 each of these drop down list boxes can be set to the baud rate of the HDBaseT RS 232 settings on the corresponding device Click the Save button to accept the settings Setting Description Baud rate Sets the baud rate The following options are available 2400 9600 19200 38400 56000 57600 115200 Data bit Sets the number of data bits used to represent each characte...

Page 35: ...ect the memory location to save the downstream EDID Eight memory locations are available Once an EDID is saved to a memory location it can be access from the EDID Settings drop down lists Available EDID Selections Default 1080P MCH 3840x2160 60 4 2 0 2CH 4096x2160 60 4 2 0 MCH 720P 2CH 1080P DD 3840x2160 60 4 2 0 MCH 1280x800 2CH 720P DD 1080P 3D 2CH 3840x2160 30 4 4 4 2CH 1280x800 DVI 1080p DVI 1...

Page 36: ...e admin username in this field Confirm New Password Verify the new password by retyping it in this field All User Login Settings Refer to Managing Users page 22 for more information on creating editing and deleting users Username Displays the username Password Displays the password for the associated username Edit Click the Add button in this column to add a user to the AT OME TX21 WP E Del Click ...

Page 37: ...et Port Enter the Telnet listening port in this field Telnet Login Mode Click this toggle to set the login mode to either ON or OFF If this feature is set to ON then the AT OME TX21 WP E will prompt for both the username and password at the start of a Telnet session Use the same credentials as the web GUI Telnet Timeout Click this drop down list to select the timeout interval in seconds before the...

Page 38: ... PWON commands can also be used to control the power state Reset to Default Click the Factory Default button to set the AT OME TX21 WP E to factory default settings Firmware Update Click the Choose File button to select the firmware file when upgrading the firmware on the AT OME TX21 WP E Once the firmware file is selected click the Update button Refer to Updating the Firmware page 39 for more inf...

Page 39: ... USB mini B cable Using the Web GUI Requirements AT OME TX21 WP E Firmware file Computer 1 Connect an Ethernet cable from the computer containing the firmware to the same network where the AT OME TX21 WP E is connected 2 Go to the System page page 37 in the web GUI 3 Click the Choose File button under the Firmware Update section 4 Browse to the location of the firmware file select it and click the...

Page 40: ...he firmware port 3 Connect the USB A to USB mini B cable between the PC and the firmware port on the AT OME TX21 WP E The unit will be powered by the USB cable 6 The following message box will be displayed 7 Click the OK button to begin the firmware update process Click the Cancel button to cancel the process 8 After the firmware update process is complete the Login screen will be displayed Append...

Page 41: ...drive from Windows Explorer 5 Delete all files from the USB UPDATE drive if any are present 6 Drag and drop the firmware file to the drive 7 After the file has been copied disconnect the USB cable from both the computer and the AT OME TX21 WP E 8 The firmware update process is complete 9 Reconnect the Ethernet cable to the HDBaseT OUT port ...

Page 42: ...Down Timer Auto Power Off Timer Power On Delay Timer Control Type Feedback Verify Display Mode TCP IP Controlled Device Settings IP Mode IP Address Port DISABLED DISABLED 5 seconds 15 seconds 5 seconds RS 232 ON DispSW AVon Non Login 255 255 255 255 65535 RS 232 Zone Baud rate Data bit Parity Stop bit TX RS 232 Baud rate Data bit Parity Stop bit 115200 8 None 1 115200 8 None 1 EDID Input 1 Input 2...

Page 43: ...0p 480i VESA 2560 2048 2560 1600 2048 1536 1920 1200 1680 1050 1600 1200 1600 900 1440 900 1400 1050 1366 768 1360 768 1280 1024 1280 800 1280 768 1152 768 1024 768 800 600 640 480 Color Space YUV RGB Chroma Subsampling 4 4 4 4 2 2 4 2 0 Color Depth 8 bit 10 bit 12 bit Audio HDMI IN HDBaseT OUT PCM 2Ch LPCM 5 1 LPCM 7 1 Dolby Digital DTS 5 1 Dolby Digital Plus Dolby TrueHD DTS HD Master Audio Samp...

Page 44: ...Consumption 10 2 W Dimensions Wall 2 gang Weight Pounds Kilograms Device 0 50 lbs 0 23 kg Certification Unit CE FCC Temperature Fahrenheit Celsius Operating 32 to 122 0 to 50 Storage 4 to 140 20 to 60 Humidity RH 20 to 90 non condensing ...

Page 45: ...using USB 39 I Indicators LED 17 Input switching See Switching Installation 10 IP configuration Using commands 15 using the IP button 14 Using the web GUI 15 O Operating notes 3 P Panel descriptions 9 Password default 23 PoE compatible receiver 11 power injector 11 R RS 232 settings 33 S Safety information 6 Settings auto switching 28 HDCP 29 Specifications 42 Switching auto 19 manual 18 T Timers ...

Page 46: ... registered trademarks of Atlona Inc All other brand names and trademarks or registered trademarks are the property of their respective owners Pricing specifications and availability subject to change without notice Actual products product images and online product images may vary from images shown here ...

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