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Appendix

185

Additional Mouse Synchronization Procedures

If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:

Windows:

Note:

In order for the local and remote mice to synchronize, you must use the
generic mouse driver supplied with the MS operating system. If you
have a third party driver installed - such as one supplied by the mouse
manufacturer - you must remove it.

1. Windows 7 / Windows XP / Windows Server 2003:

a) Open the Mouse Properties dialog box (Control Panel

→

Mouse).

b) Click the

Pointer Options

tab.

c) Set the mouse speed to the middle position (5 units in from the left).

d) Disable

Enhance Pointer Precision

.

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Summary of Contents for CN8000A

Page 1: ...Single Port KVM over IP CN8000A User Manual www aten com...

Page 2: ...ence in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 thi...

Page 3: ...ive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resu...

Page 4: ...aler Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Featuresmayhavebeenaddedtoth...

Page 5: ...verview 1 Features and Benefits 3 System Requirements 6 Servers 6 Cables 6 Video 8 Operating Systems 8 Browsers 10 Components 11 Front View 11 Rear View 12 Custom Console Cable 13 2 Hardware Setup Mou...

Page 6: ...Network 43 IP Installer 43 Service Ports 44 IPv4 Settings 45 IPv6 Settings 46 Network Transfer Rate 47 Finishing Up 47 ANMS Event Destination 48 SMTP Settings 48 Log Server 49 SNMP Server 49 Syslog Se...

Page 7: ...ngs 94 The Message Board 97 The Button Bar 97 Message Display Panel 98 Compose Panel 98 User List Panel 98 Virtual Media 99 Virtual Media Icons 99 Virtual Media Redirection 99 Zoom 103 The On Screen K...

Page 8: ...134 9 LDAP Server Configuration Introduction 135 Install the Windows 2003 Support Tools 135 Install the Active Directory Schema Snap in 136 Create a Start Menu Shortcut Entry 136 Extend and Update th...

Page 9: ...wser 167 AP Windows Client 167 IPv6 168 Link Local IPv6 Address 168 IPv6 Stateless Autoconfiguration 169 Port Forwarding 170 Keyboard Emulation 171 PPP Modem Operation 172 Basic Setup 172 Connection S...

Page 10: ...orted KVM Switches 187 Virtual Media Support 187 WinClient ActiveX Viewer WinClient AP 187 Java Applet Viewer Java Client AP 187 Administrator Login Failure 188 Specifications 189 About SPHD Connector...

Page 11: ...ns the functions of the icons and buttons that appear on the opening page Chapter 5 Administration explains the administrative procedures that are employed to configure the CN8000A s working environme...

Page 12: ...need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do...

Page 13: ...custom KVM cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to t...

Page 14: ...information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and tel...

Page 15: ...ch it is connected to can be accessed from any computer across the Internet whether that computer is located down the hall down the street or half way around the world Operators at remote locations co...

Page 16: ...ers and maintain the system with firmware and software module updates A Windows Client Viewer and a Java Applet Viewer are available for browser access while Windows Client AP and Java Client AP progr...

Page 17: ...n mode the remote desktop display scales to the user s monitor display size Virtual Media USB 2 0 devices Floppy drives CDROMs Flash drives etc folders and image files on a user s local system appear...

Page 18: ...Internet chat program allows users to communicate with each other and provides mechanisms for a user to take exclusive control of the KVM functions Advanced Security Advanced security features include...

Page 19: ...allation including monitoring their current status as well as turning servers On Off and Rebooting them Mouse DynaSync No need to re sync your mouse Mouse DynaSync provides automatic locked in synchin...

Page 20: ...A custom KVM cable set USB PS 2 to link the CN8000A to a server or KVM switch are provided with this package Custom KVM cable sets are available in various lengths as shown in the table below To purch...

Page 21: ...ther PS 2 or USB consoles A USB 2 0 cable for use with the Laptop USB Console LUC see Laptop USB Console LUC page 3 is provided with this package Cat 5e or higher Ethernet cable not provided with this...

Page 22: ...nnect to the CN8000A are shown in the table below Resolution Refresh Rates 640 x 480 60 72 75 85 90 100 120 720 x 400 70 800 x 600 56 60 72 75 85 90 100 120 1024 x 768 60 70 75 85 90 100 1152 x 864 60...

Page 23: ...1 Introduction 9 DOS 6 2 and higher OS Version...

Page 24: ...that log into the CN8000A include the following See Mac Systems page 184 for further information regarding Safari Browser Version IE 10 and higher Firefox 3 5 and higher Mozilla 3 5 and higher Safari...

Page 25: ...lding this switch while powering on the switch returns the CN8000A to its factory default firmware level This operation should only be performed in the event of a firmware upgrade failure that results...

Page 26: ...e plugs in here The console can use either a PS 2 or USB keyboard and mouse Each connector is color coded and marked with an appropriate icon to indicate itself 4 PON Port This port is made available...

Page 27: ...uction 13 Custom Console Cable Note You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse USB Keyboard USB Mouse Video PS 2 Keyboard PS...

Page 28: ...CN8000A User Manual 14 This Page Intentionally Left Blank...

Page 29: ...the screws provided with the rack mount kit screw the mounting bracket into the CN8000A as shown in the diagram below 1 Important safety information regarding the placement of this device is provided...

Page 30: ...your rack DIN Rail Mounting To mount the CN8000A on a DIN rail 1 Screw the mounting bracket to the back of the CN8000A as described in steps 1 and 2 of the wall mounting procedure 2 Use the larger scr...

Page 31: ...of the server or KVM switch s port or KVM cable that you are installing Note 1 The diagram shows a connection to a KVM switch with PS 2 mouse and keyboard ports using a PS 2 KVM cable set The CN8000A...

Page 32: ...ckage to connect the laptop s USB port to the CN8000A s Laptop USB Console Port 6 Plug a Cat 5e 6 Ethernet cable into the CN8000A s LAN Port 7 Plug the power adapter cable into the CN8000A s Power Jac...

Page 33: ...2 Hardware Setup 19 4 KVM Switch 2 7 6 3 1 PN0108 Modem Serial Console Device Router Switch Sunfire V100 5...

Page 34: ...CN8000A User Manual 20 2A 1 CL5708 CL5716 CS1708A CL1716A 2B CN8000A...

Page 35: ...n the OSD is being accessed Before the OSD Main Screen comes up a login dialog box appears requesting a username and password You must provide a valid username and password to continue The first time...

Page 36: ...OSD uses a menu that is navigated using they keyboard or mouse To Logout of the OSD menu click the X at the upper right corner of the OSD Window or press Esc To move up or down through the list one l...

Page 37: ...e Main Firmware page 38 You can reference this number to see if there are newer versions available on the website IP Address Displays the CN8000A s Internet Protocol Version 4 32 bit address Subnet Ma...

Page 38: ...assignment select the Obtain IP address automatically DHCP radio button This is the default setting To specify a fixed IP address select the Set IP address manually Fixed IP radio button and fill in t...

Page 39: ...ng Disable Dev Authentication will disable local login authentication on the CN8000A The switch can only be accessed using LDAP LDAPS MS Active Directory RADIUS or CC Management authentication For mor...

Page 40: ...CN8000A User Manual 26 This Page Intentionally Left Blank...

Page 41: ...access in the browser s URL location bar Note 1 For security purposes a login string may have been set by the administrator If so you must include a forward slash and the login string along with the I...

Page 42: ...rator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Management page 34 2 If you supplied an i...

Page 43: ...references that relate to the various options A lower bar provides two icons allowing you to Logout or launch the Viewer The next page provides a basic overview of each submenu Interactive Display Pan...

Page 44: ...000A system settings Preferences User Preferences Set the current users default settings and password Log View event information logged for the CN8000A Remote Console Provides a Remote Console Preview...

Page 45: ...ou are logged in with IE as your browser and you chose Auto as your Default Viewer a WinClient Viewer application will open your remote server session If you are logging in with IE as your browser and...

Page 46: ...CN8000A User Manual 32 This Page Intentionally Left Blank...

Page 47: ...iscusses each of them in turn Note 1 As you make your configuration changes in each section click Apply to save them 2 Some configuration changes only take effect after the CN8000A is reset When those...

Page 48: ...the next page To delete a user profile select it from the names displayed in the left panel and click Remove The user s name is removed from the panel To modify a user profile first select it from the...

Page 49: ...istake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include Administrator Gives the user Administra...

Page 50: ...or privileges and allows the user to set up and modify the CN8000A s operating environment System Log Checking System Log allows a user to view the contents of the log file Force to Grey Scale Forces...

Page 51: ...o the date and time that the account logged in Client refers to the means the user employed to connect to the CN8000A Browser WinClient AP JavaClient AP etc Category lists the type of user who has log...

Page 52: ...o bring up the Firmware File dialog box 3 Click Browse navigate to the directory that the new firmware file is in and select the file 4 Click Upgrade Firmware If Check Main Firmware Version is enabled...

Page 53: ...et a password make a note of it since you will need it to be able to perform restore operations with the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save then...

Page 54: ...its original name 3 Select which parts of the backup you wish to restore Click the Select All radio button to restore both User Account and all CN8000A configuration information Click the User Accoun...

Page 55: ...5 Administration 41 Ping Host The Ping Host page allows you to ping the IP address of a device to see if it s responding on the network To ping a device enter the IP address and click Ping...

Page 56: ...e 50 characters max then click Save MAC Address The CN8000A s MAC Address is displayed here Firmware Version Indicates the CN8000A s current firmware version level New versions of the CN8000A s firmwa...

Page 57: ...sses Click one of the radio buttons to select Enabled View Only or Disable for the IP Installer utility See page 165 for IP Installer details Note 1 If you select View Only you will be able to see the...

Page 58: ...5535 2 The service ports cannot have the same value You must set a different value for each one 3 If port numbers are not set to the default value any user trying to access the CN8000A from a Windows...

Page 59: ...ddress from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the CN8000A is on a network that uses DHCP t...

Page 60: ...ength and Default Gateway Note If the CN8000A is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 165 for information...

Page 61: ...ervice 5 In the DDNS Retry Time field key in how many hours the CN8000A waits before it tries to reconnect to the DDNS server when the CN8000A fails to connect Network Transfer Rate This setting allow...

Page 62: ...report from the following SMTP Server and key in the SMTP Server IP address and Service Port If you select My server requires secure connection SSL the Service Port entry is changed to 465 2 If your s...

Page 63: ...ver Important transactions that occur on the CN8000A such as logins and internal status messages are kept in an automatically generated log file See Chapter 8 The Log Server for details on setting up...

Page 64: ...lid port range is 1 65535 Note The following SNMP trap events are sent System Power On Login Failure and System Reset Syslog Server To record all the events that take place on the CN8000A and write th...

Page 65: ...LDAPS MS Active Directory RADIUS or CC Management authentication RADIUS Settings To allow authentication and authorization for the CN8000A through a RADIUS server do the following 1 Check Enable 2 Fil...

Page 66: ...nformation via the user s browser v Limits the user s access to only viewing the video display s Allows the user to use the Virtual Media function in Read Only mode m Allows the user to use the Virtua...

Page 67: ...d no check in the box the result the server returns indicates whether the user that is logging in belongs to the CN8000A Admin Group If the result is yes the user has full access rights if the result...

Page 68: ...the port that it listens on in the appropriate fields Search DN Set the distinguished name of the search base This is the domain name where the search starts for user names Note If Enable Authorizatio...

Page 69: ...umber of consecutive failed log in attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to log in aga...

Page 70: ...ect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the Enable IP Filter and or Enable MAC Filter checkbox If the Include but...

Page 71: ...addresses you want to filter To add a MAC filter do the following 1 Click Add A dialog box similar to the one below appears 2 Specify the MAC address in the dialog box then click OK 3 Repeat these ste...

Page 72: ...he Administrator specify a login string that users must include in addition to the IP address when they access the CN8000A with a browser For example 192 168 0 126 CN8000A The following characters are...

Page 73: ...ith only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their pass...

Page 74: ...or all of them Enabling encryption will affect system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the perfo...

Page 75: ...n list box Choices are explained in the following table If Disable Authentication is checked no authentication procedures are used to check users attempting to log in Users gain Administrator access t...

Page 76: ...ificates page 178 for details about using OpenSSL to generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third...

Page 77: ...that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company...

Page 78: ...ird party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to s...

Page 79: ...als back to one of the entries specified below Enable Fixed Number Dial Back If Fixed Number Dial Back is enabled when there is an incoming call the CN8000A hangs up the modem and dials back to the mo...

Page 80: ...rd that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the CN8000A to dial out over the ISP connection Every provides a listing of fixed times from every hour t...

Page 81: ...mail notification differs from the one configured under SMTP Settings in that it uses the ISP mail server rather than the internal company s mail server Key in the IPv4 address IPv6 address or domain...

Page 82: ...serial console devices Data Bits This sets the number of bits used to transmit one character of data Choices are 7 and 8 Set this to match the data bit setting of the serial console device Default is...

Page 83: ...is only supported for baud rates of 9600 and lower For baud rates greater than 9600 you must choose Hardware or XON XOFF Port Alert Properties You can specify up to 10 types of events e g Power On Ent...

Page 84: ...eters according to the information below Time Zone To establish the time zone that the CN8000A is located in drop down the Time Zone list and choose the city that most closely corresponds to where it...

Page 85: ...rop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in the IP address of the time server of your choice 3 If you want to configu...

Page 86: ...st when using the WinClient or Java Client AP see The WinClient Viewer page 79 and The JavaClient Viewer page 113 If this option is not enabled the switch can still be connected to but its name will n...

Page 87: ...nder these circumstances users can take advantage of the Message Board which allows a user to take control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board p...

Page 88: ...lects the language that the interface displays in Drop down the list to make your selection Selecting Auto causes the CN8000A to display the pages in the same language to which the browser is set If y...

Page 89: ...o apply your settings Log The CN8000A logs all the events that take place on it Following a reset it writes them to a log file which can be used as a searchable database with a log server To view the...

Page 90: ...ect the Exit Macro you would like to use and click Save See System Macros page 91 for details on creating exit macros Telnet If the Serial Console is enabled and a user has telnet access rights then t...

Page 91: ...to the PN0108 or a Power Over the NET PON device can be viewed and managed through the browser Windows and or Java application AP programs with the latest firmware version 2 Refer to ATEN s PN0108 Use...

Page 92: ...CN8000A User Manual 78 This Page Intentionally Left Blank...

Page 93: ...rences and clicking launch from the sidebar at which time the CN8000A WinClient application will install on your computer You can also use the WinClient Viewer to log in directly to the server from yo...

Page 94: ...ow drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be a sligh...

Page 95: ...he mouse pointer moves over the icons in the icon bar however the information in the text row changes to describe the icon s function In addition if a message from another user is entered in the messa...

Page 96: ...o Macro and Advanced Hover your mouse over the categories to see the submenus Click the icon again to revert to the original Control Panel format Click to bring up the Macros dialog box see Macros pag...

Page 97: ...Mouse Pointer Type page 106 for details Click to toggle Automatic or Manual mouse sync When the selection is Automatic the icon to the right appears When the selection is Manual a appears over the ic...

Page 98: ...lock state is On the icon is highlighted in blue When the lock state is Off the icon is not highlighted Click on the icon to toggle the status Note These icons and your local keyboard icons are in sy...

Page 99: ...hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inconvenient you can reconfigure them as fo...

Page 100: ...synchronizes the local and remote mouse movements The default keys are F7 F8 F9 Show Hide Local Cursor Toggles the display of your local mouse pointer off and on This is equivalent to selecting the N...

Page 101: ...cros are used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add 2 In the dialog box that comes up replace NewMa...

Page 102: ...kes Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When re...

Page 103: ...nt of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create Running Macros After creating your macros you can run them in any of three ways 1 By using t...

Page 104: ...ice The default choice NoWait or TimeCtrl is shown in the Playback column You can change the default choice by clicking on the current choice NoWait in the screenshot above and selecting the alternati...

Page 105: ...ch your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a m...

Page 106: ...It cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is...

Page 107: ...000A System macros will only execute when the last user has logged out of the viewer see Exit Macro page 76 for details Note 1 Information about the Search function is given on page 91 2 Systems macro...

Page 108: ...nd vertical position of the remote computer window by clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatic...

Page 109: ...Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The CN8000A can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the scree...

Page 110: ...ost suitable one Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this...

Page 111: ...is set to Occupy mode see page 73 you can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed whe...

Page 112: ...Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one ind...

Page 113: ...whether the virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virtua...

Page 114: ...evice you want to move then click the Up or Down Arrow button to promote or demote it in the list 4 Read refers to the redirected device being able to send data to the remote server Write refers to th...

Page 115: ...ystem Once mounted you can treat the virtual media as if they were really on the remote server drag and drop files to from them open files on the remote system for editing and save them to the redirec...

Page 116: ...ow authentication to the remote server from the local client When a smart card reader is connected to the local client computer an entry for it appears when you bring up the Virtual Media dialog box a...

Page 117: ...at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and...

Page 118: ...t the same you don t have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on the port he is access...

Page 119: ...6 The WinClient Viewer 105 To display hide the expanded keyboard keys click the arrow to the right of the language list arrow...

Page 120: ...e DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements The icon on the toolbar indicates the synchronizatio...

Page 121: ...emote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 94 2 Per...

Page 122: ...ize Control Panel Allows you to select which icons display in the Control Panel Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the...

Page 123: ...f users logged into the CN8000A displays in the text row of the Control Panel See the Control Panel diagram on page 81 for an example Snapshot These settings let the user configure the CN8000A s scree...

Page 124: ...king the Power Management icon brings up the power manager window allowing you to log in and configure devices connected to a PN0108 Power Over the NET device For information on configuring Power Over...

Page 125: ...ndow that allows you to configure the CN8000A via Viewer based GUI with the web browser administrative functionalities The sidebar menu items available on this page are based upon the user s permissio...

Page 126: ...CN8000A User Manual 112 This Page Intentionally Left Blank...

Page 127: ...tem Requirements page 6 for the required JRE version The JRE is available for free download from the Java web site http java com To run the JavaClient Viewer after you log in see Logging In page 27 Cl...

Page 128: ...the window drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be...

Page 129: ...area and drag the panel to the new position By default the text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar information will be disp...

Page 130: ...perform a quick Auto Sync see Video Settings page 120 for details Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box...

Page 131: ...drop down list of User macros Access and run macros more conveniently rather than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 118 Click this icon...

Page 132: ...the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys Selecting the Hotkeys radio button lets you configure which hotkeys perform t...

Page 133: ...87 for details System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L comb...

Page 134: ...tion is the same under the JavaClient as it is under the WinClient See Search page 91 for details Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of...

Page 135: ...ed when Chat is disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see t...

Page 136: ...e to indicate so If a user has occupied the KVM or the KM the corresponding icon displays before the user s name to indicate so Key in the messages that you want to post to the board in the Compose pa...

Page 137: ...rtual Media page 99 for details Note Only the ISO File and Folder virtual media functions are supported with the Java Viewer Zoom The Zoom icon controls the zoom factor for the remote view window Sett...

Page 138: ...the on screen keyboard On Screen Keyboard operation is the same under the JavaClient as it is under the WinClient See The On Screen Keyboard page 104 for details Mouse Pointer Type The CN8000A offers...

Page 139: ...Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings Control Panel Configuration is almost...

Page 140: ...CN8000A User Manual 126 This Page Intentionally Left Blank...

Page 141: ...all and configure the Log Server Installation 1 With Windows running put the CN8000A software CD that came with this product into the CD DVD drive 2 Navigate to the Log Server AP Installer folder on t...

Page 142: ...MS Event Destination settings see Log Server page 49 for details 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 184 if the program doesn t st...

Page 143: ...gure menu contains three items Add Edit and Delete They are used to add new CN8000A units to the CN8000A List edit the information for units already on the list or delete CN8000A units from the list T...

Page 144: ...her be the IP address of the CN8000A or its DNS name if the network administrator has assigned it a DNS name Key in the value specified for the CN8000A in the ANMS settings see ANMS Event Destination...

Page 145: ...t more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be Least is the most...

Page 146: ...ct if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help Menu click C...

Page 147: ...anels The upper List panel lists the CN8000A units that have been selected for the Log Server to track see Configure page 129 The lower Event panel displays the log events for the currently selected C...

Page 148: ...checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the CN8000A when it was added to the Log Server see Configure page 129 Port This i...

Page 149: ...authenticity of the person logging in authorization refers to assigning permission to use the device s various functions In order to configure the LDAP server you will have to complete the following p...

Page 150: ...On the screen you are in open the File menu and click Save 7 For Save in specify the C Windows system32 directory 8 For File name key in schmmgmt msc 9 Click Save to complete the procedure Create a St...

Page 151: ...he LDAP server the second supports shadow user access rights where authentication takes place on the LDAP server but authorization is via the CN8000A s user database Editing Active Directory users wit...

Page 152: ...he Unique X500 Object ID uses periods not commas Extending the Object Class With the New Attribute To extend the object class with the new attribute do the following 1 Open the Control Panel Administr...

Page 153: ...9 LDAP Server Configuration 139...

Page 154: ...CN8000A User Manual 140 4 Select Properties the person Properties dialog box comes up with the General page displayed Click the Attributes tab 5 On the Attributes page click Add...

Page 155: ...dure Editing Active Directory Users Type 1 For Type 1 users both authentication and authorization parameter settings are supported on the LDAP server To edit a Type 1 Active Directory user do the foll...

Page 156: ...nual 142 3 Locate the user you wish to edit Our example uses jason 4 Right click on the user s name and select properties 5 On the Attribute Editor page of the dialog box that appears select permissio...

Page 157: ...P Server Configuration 143 6 Click Edit to bring up the String Attribute Editor 7 Key in the desired CN8000A permission attribute values see The Permission Attribute Value page 145 for details For exa...

Page 158: ...eturn to the Attribute Editor page the permission entry now reflects the new permissions a Click Apply to save the change and complete the procedure b Repeat the Editing Active Directory Users procedu...

Page 159: ...are no spaces before or after the comma If a user has access rights to more than one CN8000A each permission segment is separated by a semicolon There are no spaces before or after the semicolon Perm...

Page 160: ...ser3 v l 10 0 0 164 p j 1 User has View Only and Log Informa tion rights on all CN8000A units administered by the LDAP server except for the one with an IP address of 10 0 0 164 2 User has PON and Jav...

Page 161: ...lowing 1 Follow Steps 1 6 of Editing a Type 1 user beginning on page 141 2 In the String Attribute Editor key in the values shown in the screenshot below Note Where user represents the Username of a C...

Page 162: ...ows version can be downloaded from http download bergmans us openldap openldap 2 2 29 openldap 2 2 29 db 4 3 29 openssl 0 9 8a win32_Setup exe OpenLDAP Server Installation After downloading the progra...

Page 163: ...udes command line arguments Choose the database type The default is bdb Berkeley DB Specify the server suffix All entries in the directory will have this suffix which represents the root of the direct...

Page 164: ...nd line slapd supports a number of command line options the most important option is the d switch that triggers debug information For example a command of slapd d 256 would start OpenLDAP with a debug...

Page 165: ...upport additional syntaxes matching rules attribute types and object classes In the case of the CN8000A the CN8000AUser class and the permission attribute are extended to define a new schema The exten...

Page 166: ...stores information in a tree structure known as the Directory Information Tree DIT The nodes in the tree are directory entries and each entry contains information in attribute value form An example of...

Page 167: ...efer to RFC 2849 The figure below illustrates an LDIF file that creates the DIT for the CN8000A directory tree shown in the figure above Note The example above shows the permissions for a Type 1 Schem...

Page 168: ...CN8000A User Manual 154 The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000A Continues on next page...

Page 169: ...file e g cn8000a schema in the OpenLDAP schema directory 2 Add the new schema to the slapd conf file as shown in the figure below 3 Restart the LDAP server 4 Write the LDIF file and create the databa...

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Page 171: ...Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated fr...

Page 172: ...or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring...

Page 173: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 174: ...de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que...

Page 175: ...syst me et les c bles d alimentation avec pr caution veillez ce que rien ne repose sur aucun des c bles Lors du branchement ou du d branchement des blocs d alimentation permettant la connexion chaud...

Page 176: ...ndes peut tre l origine de dommages qui n cessiteront beaucoup de travail pour qu un technicien qualifi puisse r parer l unit Ne connectez pas le connecteur RJ 11 portant la marque Sensor Capteur un r...

Page 177: ...et hors d un b ti vous pourriez vous pincer les doigts dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisse...

Page 178: ...y beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at...

Page 179: ...address is when you login from a browser for the first time and use the Easy Installation Wizard Refer to Logging In page 27 see step 5 for details on the procedure involved IP Installer The IP Insta...

Page 180: ...n box to select the type of protocol IPv4 or IPv6 you are using for the network adapters on your LAN Network Adapter The Network Adapter selection box located just below the Device List pertains to co...

Page 181: ...dress 192 168 0 60 in your browser and you will be able to connect 3 Assign a fixed IP address for the CN8000A that is suitable for the network segment that it resides on 4 After you log out reset you...

Page 182: ...the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5...

Page 183: ...001 74ff fe6e 59 As above the address is displayed at the bottom of the Basic Settings page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win a...

Page 184: ...the CN8000A connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server co...

Page 185: ...e first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props Ctrl F4 Undo Ctrl 1 Ctrl F5 F...

Page 186: ...ogram to dial into the CN8000A s modem Note 1 If you don t know the CN8000A modem s serial parameters get them from the CN8000A administrator 2 An example of setting up a modem terminal program under...

Page 187: ...alog box key in a name for the connection for example TPE CN8000A 01 then click Next 6 In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your pre...

Page 188: ...rtificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be re...

Page 189: ...te Information dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 10 Click Install Certificate 11 Follow the Installation Wizard to complet...

Page 190: ...te the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer pres...

Page 191: ...curs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select...

Page 192: ...nal To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509...

Page 193: ...o quality see Video Settings page 94 so that less video data is transmitted Changing Mouse Sync Mode to Manual makes the CN8000A crash The CN8000A hasn t crashed You can wait approximately 5 minutes f...

Page 194: ...e server does not move whether I am accessing it from the local console or a local client computer If the remote server is connected with a PS 2 cable log into the CN8000A with a browser open a viewer...

Page 195: ...sync the local and remote monitors 3 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust Mouse page 86 to bring the pointers back in step 4 If the above fails to resolve the pr...

Page 196: ...est version because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance deteriorates Exit the program and start again National language...

Page 197: ...o display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output...

Page 198: ...hen reopen it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 Problem Resolution The Log Server program does not run The...

Page 199: ...te mice to synchronize you must use the generic mouse driver supplied with the MS operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must re...

Page 200: ...CN8000A User Manual 186 Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 or xset m 1 If one doesn t help try the other...

Page 201: ...eX Viewer WinClient AP IDE CDROM DVD ROM Drives Read Only IDE Hard Drives Read Only USB CDROM DVD ROM Drives Read Only USB Hard Drives Read Write USB Flash Drives Read Write USB Floppy Drives Read Wri...

Page 202: ...ear the login information To clear the login information do the following 1 Power off the CN8000A and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labeled J10 3 Power on...

Page 203: ...e Power 1 x DC Jack Switches Reset 1 x Semi recessed Pushbutton LEDs Power 1 Orange Link 1 Green 10 100 1000 Mbps 1 10 Mbps Orange 100 Mbps Orange Green 1000 Mbps Green Emulation Keyboard Mouse USB PS...

Page 204: ...er products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CON...

Page 205: ...iew 12 Configuration backup 39 restore 39 Console cable 13 Control Panel Functions 82 116 JavaClient 115 WinClient 81 Corrupt Password 188 Create CSR 63 D Date Time Settings 70 Device Information 42 D...

Page 206: ...ing 58 M MAC Address 23 42 Mac Keyboard Emulation 171 Macros 118 JavaClient 118 Search 91 120 System 91 119 User 87 119 WinClient 85 Main Webpage Elements 29 Message Board Java Applet 121 Windows Clie...

Page 207: ...Sun Systems Troubleshooting 183 Supported KVM Switches 187 Synchronization mouse 106 125 System Macros 91 119 System Requirements 6 T Technical Support 164 Telephone support iii Tick Panel 134 Time s...

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