Answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at
your service provider’s voicemail (fees may apply). Your telephone’s built-
in answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
If you turn on the
COVM
feature (See
COVM
on page 47
for more information) and the
COVM
icon displays on the
base screen, your telephone service provider is indicating
that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided
by your telephone service provider, followed by a security
code or PIN.
To listen to messages recorded on your digital answering system, press
Messages
on the telephone base (page 72).
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers.
To learn how to program your voicemail settings, contact your telephone
service provider. If you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave
a voicemail message by following the instruction below.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
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*: Base
0 Missed calls
2:43PM 1/13
COVM COVM
66
