Asus RT-AC1200G+ User Manual Download Page 87

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6 Troubleshooting

This chapter provides solutions for issues you may encounter with

your router. If you encounter problems that are not mentioned in

this chapter, visit the ASUS support site at:

http://support.asus.com/ for more product information and

contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps

in this section before looking for further solutions.

Upgrade Firmware to the latest version.

1. Launch the Web GUI. Go to

Advanced Settings

Administration

Firmware Upgrade

tab. Click

Check

verify if the latest firmware is available.

2. If the latest firmware is available, visit the ASUS global

website at http://www.asus.com/Networks/Wireless_Routers/

RTAC1200/#download to download the latest firmware.

3. From the

Firmware Upgrade

page, click

Choose File

to locate

the firmware file.

4. Click

Upload

to upgrade the firmware.

Summary of Contents for RT-AC1200G+

Page 1: ...User Guide RT AC1200G Wireless AC1200 Dual Band USB Router ...

Page 2: ...ICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATI...

Page 3: ...with Auto detection 15 2 3 Connecting to your wireless network 19 3 Configuring the General settings 3 1 Using the Network Map 20 3 1 1 Setting up the wireless security settings 21 3 1 2 Managing your network clients 22 3 1 3 Monitoring your USB device 23 3 2 Creating a Guest Network 26 3 3 Using the Traffic Manager 28 3 3 1 Managing QoS Quality of Service Bandwidth 28 3 3 2 Monitoring Traffic 31 ...

Page 4: ... 2 3 Route 54 4 2 4 IPTV 55 4 3 WAN 56 4 3 1 Internet Connection 56 4 3 2 Port Trigger 59 4 3 3 Virtual Server Port Forwarding 60 4 3 4 DMZ 64 4 3 5 DDNS 65 4 3 6 NAT Passthrough 66 4 4 IPv6 67 4 5 Firewall 68 4 5 1 General 68 4 5 2 URL Filter 68 4 5 3 Keyword filter 69 4 5 4 Network Services Filter 70 4 6 Administration 72 4 6 1 Operation Mode 72 4 6 2 System 73 4 6 3 Firmware Upgrade 74 4 6 4 Re...

Page 5: ...ration 77 5 3 Setting up your printer server 78 5 3 1 ASUS EZ Printer Sharing 78 5 3 2 Using LPR to Share Printer 82 6 Troubleshooting 6 1 Basic Troubleshooting 87 6 2 Frequently Asked Questions FAQs 90 Appendices Notices 100 ASUS Contact information 114 Networks Global Hotline Information 115 ...

Page 6: ... would need future warranty services such as repair or replacement RT AC1200G Wireless Router Network cable RJ 45 Power adapter Quick Start Guide Warranty card 1 1 Welcome Thank you for purchasing an ASUS RT AC1200G Wireless Router The ultra thin and stylish RT AC1200G features both 2 4GHz and 5GHz dual bands which delivers super fast gigabit wireless AC speeds up to 867 Mbps on the 5 GHz band 300...

Page 7: ... physical connection On Has physical connection to a wide area network WAN 4 2 4GHz LED 5GHz LED Off No 2 4 GHz or 5 GHz signal On Wireless system is ready Flashing Transmitting or receiving data via wireless connection 5 USB LED Off No power or no physical connection On Has physical connection to USB device 6 Power DC IN port Insert the bundled AC adapter into this port and connect your router to...

Page 8: ...2 0 port Insert a USB device such as USB hard disk or USB flash drive into the port Insert your iPad s USB cable into the port to charge your iPad 9 Reset button This button resets or restores the system to its factory default settings 10 WAN Internet port Connect a network cable into this port to establish WAN connection 11 LAN 1 4 ports Connect network cables into these ports to establish LAN co...

Page 9: ...rom direct sunlight Keep the device away from 802 11b g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss Always update to the latest firmware Visit the ASUS website at http www asus com to get the latest firmw...

Page 10: ...computer to connect to the network With its dual band technology your wireless router supports 2 4GHz and 5GHz wireless signals simultaneously This allows you to do Internet related activities such as Internet surfing or reading writing e mail messages using the 2 4GHz band while simultaneously streaming high definition audio video files such as movies or music using the 5GHz band Some IEEE 802 11...

Page 11: ...f you are replacing an existing router disconnect it from your network Disconnect the cables wires from your existing modem setup If your modem has a backup battery remove it as well Reboot your cable modem and computer recommended 1 6 1 Wired connection NOTE You can use either a straight through cable or a crossover cable for wired connection RT AC1200G 3 WAN 1 4 2 LAN Internet Modem ...

Page 12: ... 2 Using the bundled network cable connect your computer to your wireless router s LAN port IMPORTANT Ensure that the LAN LED is blinking 3 Using another network cable connect your modem to your wireless router s WAN port 4 Insert your modem s AC adapter to the DC IN port and plug it to a power outlet Internet RT AC1200G Modem 2 WAN 1 3 Printer Laptop Tablet Smart phone ...

Page 13: ...wireless router s WAN port 3 Insert your modem s AC adapter to the DC IN port and plug it to a power outlet 4 Install an IEEE 802 11a b g n ac WLAN adapter on your computer NOTES For details on connecting to a wireless network refer to the WLAN adapter s user manual To set up the security settings for your network refer to the section Setting up the wireless security settings in Chapter 3 of this ...

Page 14: ... versions To log into the web GUI 1 On your web browser manually key in the wireless router s default IP address enter http router asus com 2 On the login page key in the default user name admin and password admin 3 You can now use the Web GUI to configure various settings of your ASUS Wireless Router NOTE If you are logging into the Web GUI for the first time you will be directed to the Quick Int...

Page 15: ...y NOTES By default the login username and password for your wireless router s Web GUI is admin For details on changing your wireless router s login username and password refer to section 4 6 2 System The wireless router s login username and password is different from the 2 4GHz 5GHz network name SSID and security key The wireless router s login username and password allows you to log into your wir...

Page 16: ...r ISP connection type is Dynamic IP PPPoE PPTP and L2TP Key in the necessary information for your ISP connection type IMPORTANT Obtain the necessary information from your ISP about the Internet connection type for Automatic IP DHCP for PPPoE PPTP and L2TP ...

Page 17: ...time or when your wireless router is reset to its default settings If QIS failed to detect your Internet connection type click Skip to manual setting and manually configure your connection settings 3 Assign the wireless network name SSID and security key for your 2 4GHz and 5 GHz wireless connection Click Apply when done ...

Page 18: ...18 4 Your Internet and wireless settings are displayed Click Next to continue 5 Read the wireless network connection tutorial When done click Finish ...

Page 19: ...reless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network successfully The connection status is displayed and the network icon displays the connected status NOTES Refer to the next chapters for more details on configuring your ...

Page 20: ...20 3 Configuring the General settings 3 1 Using the Network Map Network Map allows you to configure your network s security settings manage your network clients and monitor your USB device ...

Page 21: ...navigation panel go to General Network Map 2 On the Network Map screen and under System status you can configure the wireless security settings such as SSID security level and encryption settings NOTE You can set up different wireless security settings for 2 4GHz and 5GHz bands 2 4GHz security settings 5GHz security settings 3 On the Wireless name SSID field key in a unique name for your wireless ...

Page 22: ...yption methods your data rate will drop to IEEE 802 11g 54Mbps connection 5 Key in your security passkey 6 Click Apply when done 3 1 2 Managing your network clients To manage your network clients 1 From the navigation panel go to General Network Map tab 2 On the Network Map screen select the Client Status icon to display your network client s information 3 To block a client s access to your networ...

Page 23: ...inter with clients in your network NOTE To use this feature you need to plug a USB storage device such as a USB hard disk or USB flash drive to the USB port on the rear panel of your wireless router Ensure that the USB storage device is formatted and partitioned properly Refer to the Plug n Share Disk Support List at http event asus com networks disksupport ...

Page 24: ...al To monitor your USB device 1 From the navigation panel go to General Network Map 2 On the Network Map screen select the USB Disk Status icon to display your USB device s information 3 On the AiDisk Wizard field click GO to set up an FTP server for Internet file sharing NOTES For more details refer to the section 3 5 2 Using Servers Center in this user manual The wireless router works with most ...

Page 25: ...emoval of the USB disk may cause data corruption To safely remove the USB disk 1 From the navigation panel go to General Network Map 2 In the upper right corner click Eject USB disk When the USB disk is ejected successfully the USB status shows Unmounted ...

Page 26: ...tworks without providing access to your private network NOTE RT AC1200G supports up to six SSIDs three 2 4GHz and three 5GHz SSIDs To create a guest network 1 From the navigation panel go to General Guest Network 2 On the Guest Network screen select 2 4Ghz or 5Ghz frequency band for the guest network that you want to create 3 Click Enable ...

Page 27: ...twork screen 6 Assign a wireless name for your temporary network on the Network Name SSID field 7 Select an Authentication Method 8 Select an Encryption method 9 Specify the Access time or choose Limitless 10 Select Disable or Enable on the Access Intranet item 11 When done click Apply ...

Page 28: ...on panel go to General Traffic Manager QoS tab 2 Click ON to enable QoS Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP 3 Click Save NOTE The User Specify Rule List is for advanced settings If you want to prioritize specific network applications and network services select User defined QoS rules or User defined Priority from the drop down list on t...

Page 29: ...ups of two hexadecimal digits separated by colons in transmission order e g 12 34 56 aa bc ef For source or destination port range you can either a Enter a specific port such as 95 b Enter ports within a range such as 103 315 100 or 65535 The Transferred column contains information about the upstream and downstream traffic outgoing and incoming network traffic for one section In this column you ca...

Page 30: ... are available for specified network applications NOTES Low priority packets are disregarded to ensure the transmission of high priority packets Under Download Bandwidth table set Maximum Bandwidth Limit for multiple network applications in corresponding order The higher priority upstream packet will cause the higher priority downstream packet If there are no packets being sent from high priority ...

Page 31: ...ction allows you to access the bandwidth usage and speed of your Internet wired and wireless networks It allows you to monitor network traffic even on a daily basis NOTE Packets from the Internet are evenly transmitted to the wired and wireless devices ...

Page 32: ...ntrol function 1 From the navigation panel go to General Parental control 2 Click ON to enable Parental Control 3 Select the client whose network usage you want to control You may also key in the client s MAC address in the Client MAC Address column NOTE Ensure that the client name does not contain special characters or spaces as this may cause the router to function abnormally ...

Page 33: ...te at http event asus com 2009 networks disksupport for the file system support table 3 5 1 Using AiDisk AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the navigation panel go to General USB application then click the AiDisk icon 2 From the Welcome to AiDisk wizard scree...

Page 34: ... services read the Terms of Service and then select I will use the service and accept theTerms of service and key in your domain name When done click Next 3 Select the access rights that you want to assign to the clients accessing your shared data ...

Page 35: ...y created 3 5 2 Using Servers Center Servers Center allows you to share the media files from the USB disk via a Media Server directory Samba share service or FTP share service You can also configure other settings for the USB disk in the Servers Center Using Media Server Your wireless router allows DLNA supported devices to access multimedia files from the USB disk connected to your wireless route...

Page 36: ... the fields Enable DLNA Media Server Select ON OFF to enable disable the DLNA Media Server Enable iTunes Server Select ON OFF to enable disable the iTunes Server Media server directory Select your media server directory and click Apply to share files from the USB disk to media devices in the network Media Server Status Displays the status of the media server Using Network Place Samba Share service...

Page 37: ... password of your network client Retype the password to confirm Click Add to add the account to the list To delete an existing account a Select the account that you want to delete b Click c When prompted click Delete to confirm the account deletion To add a folder a Click b Enter the folder name and click Add The folder that you created will be added to the folder list ...

Page 38: ... to share a specific file folder 4 Click Apply to apply the changes Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet IMPORTANT Ensure that you safely remove the USB disk Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk refer to the section Safely removin...

Page 39: ...ss rights that you want to assign for specific folders R W Select to assign read write access for a specific folder W Select to assign write only access for a specific folder R Select to assign read only access for a specific folder No Select this option if you do not want to share a specific folder 3 Click Apply to confirm the changes 4 To access the FTP server key in the ftp link ftp hostname as...

Page 40: ...anel click General USB application 3G 4G 2 In the Enable USB Modem field select Yes 3 Set up the following Location Select your 3G 4G service provider s location from the dropdown list ISP Select your Internet Service Provider ISP from the dropdown list APN Access Point Name service optional Contact your 3G 4G service provider for detailed information Dial Number and PIN code The 3G 4G provider s ...

Page 41: ...word will be provided by the 3G 4G network carrier USB Adapter Choose your USB 3G 4G adapter from the dropdown list If you are not sure of your USB adapter s model or the model is not listed in the options select Auto 4 Click Apply NOTE The router will reboot for the settings to take effect ...

Page 42: ...ct 2 4GHz or 5GHz as the frequency band for your wireless network 3 Assign a unique name containing up to 32 characters for your SSID Service Set Identifier or network name to identify your wireless network Wi Fi devices can identify and connect to the wireless network via your assigned SSID The SSIDs on the information banner are updated once new SSIDs are saved to the settings NOTE You can assig...

Page 43: ... however will only run at a maximum speed of 54Mbps N only Select N only to maximize wireless N performance This setting prevents 802 11g and 802 11b devices from connecting to the wireless router 6 Select the operating channel for your wireless router Select Auto to allow the wireless router to automatically select the channel that has the least amount of interference 7 Select any of these channe...

Page 44: ...ty It is with integrated EAP server or an external RADIUS back end authentication server Radius with 802 1x NOTE Your wireless router supports the maximum transmission rate of 54Mbps when the Wireless Mode is set to Auto and encryption method is WEP or TKIP 9 Select any of these WEP Wired Equivalent Privacy Encryption options for the data transmitted over your wireless network Off Disables WEP enc...

Page 45: ...de or WPS button NOTE Ensure that the devices support WPS To enableWPS on your wireless network 1 From the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON 3 WPS uses 2 4GHz by default If you want to change the frequency to 5GHz turn OFF the WPS function click Switch Frequency in the Current Frequency field and turn WPS ON again ...

Page 46: ...wireless router b Press the WPS button on your wireless device This is normally identified by the WPS logo NOTE Check your wireless device or its user manual for the location of the WPS button c The wireless router will scan for any available WPS devices If the wireless router does not find any WPS devices it will switch to standby mode 5 To set up WPS using the Client s PIN code follow these step...

Page 47: ...C Filter tab 2 In the Frequency field select the frequency band that you want to use for the Wireless MAC filter 3 In the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 4 On the MAC filter list click the Add ...

Page 48: ...ss router s authentication mode is set to WPA Enterprise WPA2 Enterprise or Radius with 802 1x NOTE Please refer to section 4 1 1 General section for configuring your wireless router s Authentication Mode 2 From the navigation panel go to Advanced Settings Wireless RADIUS Setting 3 Select the frequency band 4 In the Server IP Address field key in your RADIUS server s IP Address 5 In the Connection...

Page 49: ...tworking Select No to disable wireless networking Date to Enable Radio weekdays You can specify which days of the week wireless networking is enabled Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the week 4 1 5 Professional The Professional screen provides advanced configuration options NOTE We recommend that you use the default values on this ...

Page 50: ...ring data transmission Select Short for a busy wireless network with high network traffic Select Long if your wireless network is composed of older or legacy wireless devices RTSThreshold Select a lower value for RTS Request to Send Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices DTIM Interval DTIM Delivery Tra...

Page 51: ... power management between wireless devices Select Disable to switch off WMM APSD TX Power adjustment TX Power adjustment refers to the milliWatts mW needed to power the radio signal output of the wireless router Enter a value between 0 to 100 NOTE Increasing the TX Power adjustment values may affect the stability of the wireless network 4 2 LAN 4 2 1 LAN IP The LAN IP screen allows you to modify t...

Page 52: ...one click Apply 4 2 2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network You can specify the IP address range and lease time for the clients on your network To configure the DHCP server 1 From the navigation panel go to Advanced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes ...

Page 53: ...mend that you use an IP address format of 192 168 1 xxx where xxx can be any number between 2 and 254 when specifying an IP address range An IP Pool Starting Address should not be greater than the IP Pool Ending Address 7 In the DNS and Server Settings section key in your DNS Server and WINS Server IP address if needed 8 Your wireless router can also manually assign IP addresses to devices on the ...

Page 54: ...ault route settings unless you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the Enable static routes field choose Yes 3 On the Static Route List enter the network information of other access points or nodes Click the Add or Delete button to add or remove a device on the list 4 Click Apply ...

Page 55: ...pports connection to IPTV services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service ...

Page 56: ... 1 From the navigation panel go to Advanced Settings WAN Internet Connection tab 2 Configure the following settings below When done click Apply WAN ConnectionType Choose your Internet Service Provider type The choices are Automatic IP PPPoE PPTP L2TP or fixed IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type ...

Page 57: ...ata transfer Using UPnP a new network device is discovered automatically Once connected to the network devices can be remotely configured to support P2P applications interactive gaming video conferencing and web or proxy servers Unlike Port forwarding which involves manually configuring port settings UPnP automatically configures the router to accept incoming connections and direct requests to a s...

Page 58: ...ct to their service and reject any unrecognized device that attempt to connect To avoid connection issues due to an unregistered MAC address you can Contact your ISP and update the MAC address associated with your ISP service Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP ...

Page 59: ... for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 Configure the following settings below When done click Apply Enable PortTrigger Choose Yes to enable Port Trigger Well Known Applications Select popular games and web ...

Page 60: ... an incoming port to receive the inbound data This incoming port closes once a specific time period has elapsed because the router is unsure when the application has been terminated Port triggering only allows one client in the network to use a particular service and a specific incoming port at the same time You cannot use the same application to trigger a port in more than one PC at the same time...

Page 61: ...AN Virtual Server Port Forwarding tab NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa ...

Page 62: ...e e g 10200 10300 the LAN IP address and leave the Local Port empty Port range accepts various formats such as Port Range 300 350 individual ports 566 789 or Mix 1015 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use...

Page 63: ... On the Internet client use the router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding...

Page 64: ...n or you want to host a domain web or e mail server CAUTION Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done click Apply IP address of Exposed Station Key in the client s LA...

Page 65: ...owing settings below When done click Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name If you want to use a different DDNS service click FREE TRIAL and register online first Fill i...

Page 66: ...d by a yellow text The router may be on a network that uses multiple NAT tables 4 3 6 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough and RTSP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passt...

Page 67: ... if your Internet service supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service ...

Page 68: ...gation panel go to Advanced Settings Firewall General tab 2 On the Enable Firewall field select Yes 3 On the Enable DoS protection select Yes to protect your network from DoS Denial of Service attacks though this may affect your router s performance 4 You can also monitor packets exchanged between the LAN and WAN connection On the Logged packets type select Dropped Accepted or Both 5 Click Apply ...

Page 69: ...NS cache before setting up the URL Filter To set up a URL filter 1 From the navigation panel go to Advanced Settings Firewall URL Filter tab 2 On the Enable URL Filter field select Enabled 3 Enter a URL and click the button 4 Click Apply 4 5 3 Keyword filter Keyword filter blocks access to webpages containing specified keywords To set up a keyword filter 1 From the navigation panel go to Advanced ...

Page 70: ...viously visited websites To resolve this issue clear the DNS cache before setting up the Keyword Filter Web pages compressed using HTTP compression cannot be filtered HTTPS pages also cannot be blocked using a keyword filter 4 5 4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet ...

Page 71: ...s Filter field select Yes 3 Select the Filter table type Black List blocks the specified network services White List limits access to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port Range and Protocol Click the button 6 Click Apply ...

Page 72: ...Administration Operation Mode tab 2 Select any of these operation modes Wireless router mode default In wireless router mode the wireless router connects to the Internet and provides Internet access to available devices on its own local network Access Point mode In this mode the router creates a new wireless network on an existing network 3 Click Apply NOTE The router will reboot when you change t...

Page 73: ...less router can access a NTP Network time Protocol server in order to synchronize the time EnableTelnet Click Yes to enable Telnet services on the network Click No to disable Telnet Authentication Method You can select HTTP HTTPS or both protocols to secure router access EnableWeb Access fromWAN Select Yes to allow devices outside the network to access the wireless router GUI settings Select No to...

Page 74: ... To recover or restore the system refer to section 5 2 Firmware Restoration 4 6 4 Restore Save Upload Setting To restore save upload wireless router settings 1 From the navigation panel go to Advanced Settings Administration Restore Save Upload Setting tab 2 Select the tasks that you want to do To restore to the default factory settings click Restore and click OK in the confirmation message To sav...

Page 75: ...E System log resets when the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding Routing Table ...

Page 76: ...at http dlcdnet asus com pub ASUS LiveUpdate Release Wireless Printer zip The utilities are not supported on MAC OS 5 1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device and allows you to configure the wireless networking settings To launch the Device Discovery utility From your computer s desktop click Start All Programs ASUS Utility Wireless Ro...

Page 77: ...uter before using the Firmware Restoration utility NOTE This feature is not supported on MAC OS To launch the rescue mode and use the Firmware Restoration utility 1 Unplug the wireless router from the power source 2 Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source Release the Reset button when the Power LED at the front panel flashes slowl...

Page 78: ...TE This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router Normal firmware upgrades must be done through the web interface Refer to Chapter 4 Configuring the Advanced Settings for more details 5 3 Setting up your printer server 5 3 1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wireless router s USB port an...

Page 79: ...eral USB Application Network Printer Server 2 Click Download Now to download the network printer utility NOTE Network printer utility is supported on Windows XP Windows Vista and Windows 7 only To install the utility on Mac OS select Use LPR protocol for sharing printer 3 Unzip the downloaded file and click the Printer icon to run the network printer setup program ...

Page 80: ...80 4 Follow the onscreen instructions to set up your hardware then click Next 5 Wait a few minutes for the initial setup to finish Click Next 6 Click Finish to complete the installation ...

Page 81: ...81 8 After the printer s driver installation is complete network clients can now use the printer 7 Follow the Windows OS instructions to install the printer driver ...

Page 82: ... Windows and MAC operating system using LPR LPD Line Printer Remote Line Printer Daemon Sharing your LPR printer To share your LPR printer 1 From the Windows desktop click Start Devices and Printers Add a printer to run the Add PrinterWizard 2 Select Add a local printer and then click Next ...

Page 83: ...83 3 Select Create a new port then set Type of Port to Standard TCP IP Port Click New Port 4 In the Hostname or IP address field key in the IP address of the wireless router then click Next ...

Page 84: ...84 5 Select Custom then click Settings 6 Set Protocol to LPR In the Queue Name field key in LPRServer then click OK to continue ...

Page 85: ...t to finish setting up the standard TCP IP port 8 Install the printer driver from the vendor model list If your printer is not in the list click Have Disk to manually install the printer drivers from a CD ROM or file ...

Page 86: ...86 9 Click Next to accept the default name for the printer 10 Click Finish to complete the installation ...

Page 87: ...h your router try these basic steps in this section before looking for further solutions Upgrade Firmware to the latest version 1 Launch the Web GUI Go to Advanced Settings Administration Firmware Upgrade tab Click Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RTAC1200 download ...

Page 88: ...ly the WAN LED will be on When the Ethernet cable connecting your powered on computer with the router is plugged in properly the corresponding LAN LED will be on Check if the wireless setting on your computer matches that of your computer When you connect your computer to the router wirelessly ensure that the SSID wireless network name encryption method and password are correct Check if your netwo...

Page 89: ... providers require you to use the MAC address of the computer initially registered on the account You can view the MAC address in the web GUI Network Map Clients page and hover the mouse pointer over your device in Client Status ...

Page 90: ...nformation Delete the cookies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the d...

Page 91: ... closer to the wireless client Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Config list...

Page 92: ...ol Channel If you are using a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore ...

Page 93: ...ct to your ISP s WAN IP address try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting The device has been blocked via the Parental Control function Go to General Parental Control and see if the device is in the list If the device is listed under Client Name remove the device using the Delete button or adjust the Time Manageme...

Page 94: ...nd encryption key and then click Apply Reset your router to the default settings Launch the web GUI go to Administration Restore Save Upload Setting and click Restore The default login account and password are both admin How to restore the system to its default settings Go to Administration Restore Save Upload Setting and click Restore The following are the factory default settings User Name admin...

Page 95: ...95 Firmware upgrade failed Launch the rescue mode and run the Firmware Restoration utility Refer to section 5 2 Firmware Restoration on how to use the Firmware Restoration utility ...

Page 96: ... tab LAN settings Before configuring your wireless router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done NOTE The screenshots provided are for Windows 7 only The steps and options may be different for Windows 8 and Windows 8 1 ...

Page 97: ... done NOTE Refer to your browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 8 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties ...

Page 98: ...atically 4 Click OK when done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Click Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings ...

Page 99: ...dows 7 8 1 Click Start Internet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection ...

Page 100: ...valuation Authorisation and Restriction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must...

Page 101: ...can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user ...

Page 102: ...ireless Device is below the Industry Canada IC radio frequency exposure limits The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized This device has been evaluated for and shown compliant with the IC Specific Absorption Rate SAR limits when installed in specific host products operated in portable exposure conditions ...

Page 103: ...es 1 cet appareil ne doit pas causer d interférence et 2 cet appareil doit accepter toute interférence notamment les interférences qui peuvent a ecter son fonctionnement NCC 警語經型式認證合格之低功率射頻電機非經許可公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能低功率射頻電機之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方得繼續使用前項合法通信指依電信法規定作業之無線電通信低功率射頻電機須忍受合法通信或工業科學及醫療用電波輻射性電機設備之干擾電磁波曝露量 MPE 標準值 1mWcm2 送測產品實測值為 ...

Page 104: ...USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This Gener...

Page 105: ...e code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is ...

Page 106: ...se they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium pr...

Page 107: ...rogram itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply...

Page 108: ...a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form o...

Page 109: ...ts derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Pr...

Page 110: ...tegrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose th...

Page 111: ...ation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software ...

Page 112: ... PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TOYOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY T...

Page 113: ...ronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL ENDEKS BİLİŞİM SANVE DIŞTİC LTD ŞTİ Tel No 90 216 523 35 70 pbx Address Bulgurlu Mahallesi Alemdağ Caddesi No 56 B 1 34696 Üsküdar ...

Page 114: ...dress 800 Corporate Way Fremont CA 94539 USA Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site http www asus com us Technical Support Support fax 1 812 284 0883 Telephone 1 812 282 2787 Online support http qr asus com techserv ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959931 Web site http www asus com de Online contact http eu rma asus...

Page 115: ... 00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 0...

Page 116: ...on Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 30 Mon Sat Hong Kong 00852 35824770 10 00 19 00 Mon Sat Americas USA 1 812 282 2787 8 30 12 00 EST Mon Fri Canada 9 00 18 00 EST Sat Sun Mexico 001 800836784...

Page 117: ...0 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Serbia 00381 112070677 09 00 17 00 Mon Fri Slovenia 00368 59045400 08 00 16 00 Mon Fri 00368 59045401 Estonia 00372 6671796 09 00 18 00 Mon Fri Latvia 00371 67408838 09 00 18 00 Mon Fri Lithuania Kaunas 00370 37329000 09 00 18 00 Mon Fri Lithuania Vilnius 00370 522101160 09 00 18 00 Mon Fri NOTE For ...

Page 118: ...sed representative in Europe ASUS Computer GmbH Address HARKORT STR 21 23 40880 RATINGEN GERMANY Authorised distributors inTurkey BOGAZICI BIL GISAYAR SAN VETIC A S Tel No 90 212 3311000 AYAZAGA MAH KEMERBURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK ...

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