Asus E810 Series User Manual Download Page 120

Page: 120 / 136

Mini Desktop PC User Guide

120

FOR CERTIFICATION ONLY

LAN

Problem

Possible Cause

Action

Cannot

access the

Internet

The LAN cable is

not connected.

Connect the LAN cable to

your computer.

LAN cable problems

Ensure the LAN LED is on. If

not, try another LAN cable.

If it still does not work,

contact the ASUS service

center.

Your computer

is not properly

connected to a

router or hub.

Ensure that your computer

is properly connected to a

router or hub.

Network settings

Contact your Internet

Service Provider (ISP) for the

correct LAN settings.

Problems caused

by the anti-virus

software

Close the anti-virus

software.

Driver problems

Reinstall the LAN driver

Summary of Contents for E810 Series

Page 1: ...Mini Desktop PC User Guide E810 Series E9510 First Edition July 2014 FOR CERTIFICATION ONLY ...

Page 2: ...TIONS AND INFORMATION CONTAINED IN THIS User guide ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS User guide INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2014 ASUSTeK Mini Desktop PC IN...

Page 3: ...r disposal 11 Package contents 12 Chapter 1 Mini Desktop PC parts and features Getting to know your Mini Desktop PC 14 Main box 15 Front features 15 Rear features 17 Side features 19 Bottom features 21 Docking optional 22 Front features 22 Rear features 23 Top features 24 Bottom features 25 Chapter 2 Hardware setup Connecting the optional docking to the main box 28 Setting up your Mini Desktop PC ...

Page 4: ...gs 54 Using Windows 7 Action Center 55 Using Windows Update 55 Setting up a user account and password 56 Using Windows Help and Support 56 Microsoft s Windows 8 1 Downgrade Notices 57 Changing your operating system to Windows 8 1 58 Working with Windows 8 1 60 Starting for the first time 60 Windows UI 61 Start button 65 Customizing your Start screen 67 Working with Windows apps 68 Customizing apps...

Page 5: ...ckup Recovery 93 Power 94 Tool 95 Intel SBA Small Business Advantage 98 Chapter 7 Basic Input and Output System BIOS Knowing BIOS 102 Entering BIOS 102 BIOS menu options 103 Main 103 Advanced 104 Boot 105 Tool 106 ASUS EZ Flash 2 Utility 107 Configuring HDD access 108 Configuring USB ports 111 Troubleshooting Power 118 Display 119 LAN 120 Audio 121 System 122 CPU 123 CPU 124 Appendix ...

Page 6: ...ons Statement 130 VCCI Japan Compliance Statement 131 VCCI Class B Statement 131 KC Korea Warning Statement 131 RF Equipment Notices 131 CE European Community Compliance Statement 131 Wireless Radio Use 131 Exposure to Radio Frequency Energy 131 FCC Bluetooth Wireless Compliance 132 Bluetooth Industry Canada Statement 132 BSMI Taiwan Wireless Statement 132 Japan RF Equipment Statement 132 KC RF eq...

Page 7: ...our Mini Desktop PC Chapter 2 Hardware setup This chapter provides you with information on how to prepare and setup your Mini Desktop PC for usage Chapter 3 Using your Mini Desktop PC This chapter provides you with information on using your Mini Desktop PC Chapter 4 Supported operating systems This chapter provides an overview of using operating systems in your Mini Desktop PC Chapter 5 ASUS Busin...

Page 8: ...hange the system settings through the BIOS Setup menus Troubleshooting This section presents some recommended tips hardware FAQs and software FAQs you can refer to for maintaining and fixing common issues with your Mini Desktop PC Appendices This section includes notices and safety statements your Mini Desktop PC ...

Page 9: ...omplete tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Mini Desktop PC s data and components Bold This indicates a menu or an item that must be selected Italic This indicates sections that you can refer to in this user guide Icons The icons below indicate the devices you can use for completing a ser...

Page 10: ...ance Do not use damaged power cords accessories and other peripherals with your Mini Desktop PC Keep the Mini Desktop PC s plastic packages out of the reach of children Do not block or place anything near the Mini Desktop PC s ventilation holes Doing so may cause internal heat build up Ensure that the operating voltage of your Mini Desktop PC matches the voltage of your power source Servicing and ...

Page 11: ... or thinners on your Mini Desktop PC Proper disposal Do not throw your Mini Desktop PC in municipal waste This product has been designed to enable proper reuse of parts and recycling The symbol of the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for dispo...

Page 12: ... within the warranty period bring the warranty card to the ASUS Service Center for replacement of the defective components Your Mini Desktop PC package contains the following items Mini Desktop PC E810 Series main box Driver DVD Power cable Technical documentations 2 pcs 12mm screws 4 pcs rubber heads for VESA mounting plate AC power adapter VESA mounting plate 4 pcs 8mm screws for VESA mounting p...

Page 13: ...1 Mini Desktop PC parts and features Chapter 1 Mini Desktop PC parts and features ...

Page 14: ... Mini Desktop PC Main box The main box contains the operating system and main hardware peripherals of your Mini Desktop PC It also includes a set ot I O ports that connects your Mini Desktop PC to external devices Docking optional The docking is an optional accessory to your Mini Desktop PC It contains an optical disc drive and additional I O ports for external device connectivity ...

Page 15: ...r 7 Basic Input and Output System BIOS section in this user guide Audio output jack port The audio output jack port allows you to connect your Mini Desktop PC to amplified speakers or headphones Microphone input jack port The microphone input jack port allows you to connect your Mini Desktop PC to an external microphone USB 3 0 ports These USB Universal Serial Bus 3 0 ports provide a transfer rate...

Page 16: ...e and wake it up from sleep or hibernate mode In the event that your Mini Desktop PC becomes unresponsive press and hold the power button for about four 4 seconds until your Mini Desktop PC shuts down Air vents The air vents allow cool air to enter and warm air to exit the Mini Desktop PC WARNING Ensure that paper books clothing cables or other objects do not block any of the air vents or else ove...

Page 17: ...ith the USB bridge Insert the USB bridge into this port to connect the main box with the docking of your Mini Desktop PC NOTE For more details about using this exclusively with the USB bridge refer to the Setting up your Mini Desktop PC section in this user guide USB 2 0 ports The USB 2 0 Universal Serial Bus 2 0 port is compatible with USB 2 0 or USB 1 1 devices LAN port Insert the network cable ...

Page 18: ...sert the bundled power adapter into this port to charge the battery pack and supply power to your Mini Desktop PC WARNING The adapter may become warm to hot while in use Do not cover the adapter and keep it away from your body while it is connected to a power source IMPORTANT Use only the bundled power adapter to charge the battery pack and supply power to your Mini Desktop PC Kensington security ...

Page 19: ...The air vents allow cool air to enter and warm air to exit the Mini Desktop PC WARNING Ensure that paper books clothing cables or other objects do not block any of the air vents or else overheating may occur Antenna connector This connector is used to connect the bundled antenna to your Mini Desktop PC ...

Page 20: ...ese slots allow you to properly orient your Mini Desktop PC when connecting it with the bundled stand It also provides additional support to ensure that your device is held securely in place Screw hole for the Mini Desktop PC stand This screw hole allows you to attach and secure your Mini Desktop PC with its bundled stand ...

Page 21: ...e removable rubber feet has two functions it protects your Mini Desktop PC while laid on a flat surface with the bottom side down and also covers the chassis screws of your Mini Desktop PC Screw holes for the optional docking This screw hole allows you to connect and secure your Mini Desktop PC with its optional docking ...

Page 22: ...disc formats such as CDs DVDs recordable discs or rewritable discs Optical disc drive eject button Press this button to eject the optical drive tray Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work WARNING Use the manual eject hole only when the electronic eject button does not work ...

Page 23: ...USB 2 0 Universal Serial Bus 2 0 port is compatible with USB 2 0 or USB 1 1 devices COM port This COM port is for pointing devices or other serial devices Parallel port This parallel port allows you to connect your Mini Desktop PC to external devices that uses parallel port connectors such as printers and scanners ...

Page 24: ...ompartment contains the bundled USB bridge that allows you to connect the docking with the main box of your Mini Desktop PC NOTE For more details refer to the Connecting the optional docking to the main box section in this user guide Main box latches These latches allow you to securely attach the main box to the docking ...

Page 25: ...r feet These removable rubber feet has two functions it protects your Mini Desktop PC while laid on a flat surface with the bottom side down and also covers the chassis screws of your docking Screw holes for the VESA mount These screw holes allows you to connect and secure your Mini Desktop PC to a VESA mount ...

Page 26: ...Mini Desktop PC User Guide 26 Mini Desktop PC User Guide 26 DRAFT 3 7 16 2014 ...

Page 27: ...2 Hardware setup Chapter 2 Hardware setup ...

Page 28: ...e main box If you purchased the optional docking together with the main box refer to the following steps to know how to setup these parts of your Mini Desktop PC A Attach two bundled screws on the bottom side of the main box B Detach the USB bridge from the USB bridge compartment USB bridge ...

Page 29: ... Align and insert the screws on the bottom side of the main box into the main box latches on the docking D Gently push the main box to the left to completely attach it with the docking E Attach the USB bridge into its designated USB 2 0 ports on the main box and the docking ...

Page 30: ...E The following illustrations are for reference only Setup your Mini Desktop PC using the following steps and illustrations This section also includes information on how to connect your Mini Desktop PC with external devices and its bundled power adapter A Connect the bundled antenna into the main box B Align then attach the stand onto your main box C Fasten the bundled screw on the stand to secure...

Page 31: ...Desktop PC User Guide 31 FOR CERTIFICATION ONLY D Connect a display panel or projector to your Mini Desktop PC that has the following connectors DisplayPort connector COM connector DVI I connector COM DVI I ...

Page 32: ...RTIFICATION ONLY E Connect the keyboard and mouse to your Mini Desktop PC You can also connect a USB dongle for a wireless keyboard and mouse set NOTE Refer to your wireless keyboard and wireless mouse user guide for installation details ...

Page 33: ... Guide 33 FOR CERTIFICATION ONLY F Connect the AC power cord to the AC DC adapter G Plug the AC power adapter into a 100V 240V power source H Connect the DC power connector into your Mini Desktop PC s power DC input DVI D ...

Page 34: ... that you use a grounded wall socket while using your Mini Desktop PC The socket outlet must be easily accessible and near your Mini Desktop PC To disconnect your Mini Desktop PC from its main power supply unplug your Mini Desktop PC from the power socket NOTE Power adapter information Input voltage 100 240Vac Input frequency 50 60Hz Rating output current 3 42A 65W Rating output voltage 19V ...

Page 35: ...t your sales dealer if the AC power cord bundled with your Mini Desktop PC does not match your local power source NOTE We highly recommend that you use a video source device that also uses a grounding type plug to prevent signal interference due to voltage fluctuations for Australia and Mainland China for U S A Canada and Taiwan for Continental Europe for U K ...

Page 36: ...Mini Desktop PC User Guide 36 FOR CERTIFICATION ONLY Powering on Press the power button to turn on your Mini Desktop PC ...

Page 37: ...tall your Mini Desktop PC to a VESA mount compatible device To install your Mini Desktop PC to a VESA mount compatible device 1 Place your Mini Desktop PC upside down on a flat and stable surface 2 Attach the two bundled screws into the screw holes at the bottom side of the docking WARNING Do not overtighten the screws as it may cause damage to your Mini Desktop PC ...

Page 38: ... 5 With the arrow on the VESA mounting plate pointing upward align its screw holes to the screw holes of the VESA mount compatible device 6 Secure the VESA mounting plate to the VESA mount compatible device using the screws with the rubber washers NOTE Your Mini Desktop PC can be mounted on an ASUS VS228H monitor WARNING Do not overtighten the screws as it may cause damage to your VESA mount compa...

Page 39: ...op PC User Guide 39 FOR CERTIFICATION ONLY 7 Insert the two screws attached on the Mini Desktop PC to the mounting holes of the VESA mounting plate then gently push the Mini Desktop PC down to secure it in place ...

Page 40: ...Mini Desktop PC User Guide 40 FOR CERTIFICATION ONLY ...

Page 41: ...3 Using your Mini Desktop PC Chapter 3 Using your Mini Desktop PC ...

Page 42: ...ing your Mini Desktop PC maintaining proper posture is necessary to prevent straining your wrists hands certain joins and muscles This section provides tips on how to avoid physical discomfort and possible injury while using your Mini Desktop PC Eye level to the top of the monitor screen Foot rest 90 angles ...

Page 43: ... of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90o angle Place the monitor directly in front of you and position the top side of its screen at eye level so that your eyes look slightly downward Keep the mouse close to the keyboard If possible use a wrist rest for support to help reduce p...

Page 44: ...s on press the electronic eject button to partially eject the optical drive tray B Gently pull out the drive tray IMPORTANT Be careful not to touch the optical drive lens Ensure that there are no objects that may get jammed under the drive tray C Hold the disc by the edge with its printed side up then gently place it inside the hub ...

Page 45: ...ATION ONLY D Push down the disc s plastic hub until it snaps onto the optical drive hub E Push the drive tray gently to close the optical drive NOTE While data is being read it is normal to hear some spinning and vibrating in the optical drive ...

Page 46: ... drive door and is used to eject the optical drive tray in case the electronic eject button does not work To manually eject the optical drive tray insert a straightened paper clip into the manual eject hole until the drive tray opens WARNING Use the manual eject hole only when the electronic eject button does not work ...

Page 47: ...4 Supported operating systems Chapter 4 Supported operating systems ...

Page 48: ...lick Next 4 Key in unique names for the user name and Mini Desktop PC name then click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information NOTE If you want to set up a password for your account later refer to the Setting up a user account and password section in this user guide 6 Carefully read th...

Page 49: ...at you want constantly displayed on the Start menu For more details refer to the Pinning programs on the Start menu or taskbar section in this user guide Using Getting Started The Getting Started option on the Start menu contains information on some basic tasks such as personalizing Windows adding new users and transferring files to help you become more familiar with using Windows 7 To use Getting...

Page 50: ...art menu or taskbar section in this user guide Pinning items on the jumplists When you right click an icon on the taskbar a jumplist appears to provide quick access to related links You may pin items on the jumplist such as favorite websites frequently visited folders or drives and recently played media files To pin items on the jumplist 1 Right click an icon on the taskbar 2 From the jumplist rig...

Page 51: ...tion Volume Click this icon to adjust the volume of your Mini Desktop PC Displaying an alert notification To display an alert notification click then click the message to open it NOTE For more details refer to the Using Windows Action Center in this user guide Customizing icons and notifications You may choose to display or hide icons and notifications on the taskbar or on the notification area To...

Page 52: ...navigation or view pane browse for the location of your data 3 Click the arrow on the breadcrumb bar to display to display the contents of the drive or folder Customizing the file or folder view 1 Launch Windows Explorer 2 Select the location of your data 3 Click 4 From the view menu move the slider to select how you want to view the file or folder Arranging files 1 Launch Windows Explorer 2 From ...

Page 53: ...u that appears select Sort by then select your preferred sorting type Grouping files 1 Launch Windows Explorer 2 Right click anywhere on the View pane 3 From the menu that appears select Group by then select your preferred grouping Adding a new folder 1 Launch Windows Explorer 2 From the toolbar click New folder 3 Key in a name for the new folder ...

Page 54: ...iles Recycle Bin files or temporary files that are 1GB or more 5 Follow the onscreen instructions to finish the process Restoring your system settings The Windows System Restore feature creates a restore point the Mini Desktop PC s system settings are stored at a certain time and date It allows you to restore or undo changes made to your Mini Desktop PC s system settings without affecting your per...

Page 55: ...oot and fix some commong Mini Desktop PC problems Launching Windows 7 Action Center 1 Click Open Action Center 2 Click the task that you want to do Using Windows Update Windows update allows you to check and install the latest updates to enhance the security and performance of your Mini Desktop PC Launching Windows Update 1 Click to launch the Start menu 2 Select All Programs Windows Update 3 Clic...

Page 56: ...Administrator as the user type 6 Once finished click Create Account To set up a password 1 Select the user that you would like to set a password for 2 Select Create a password 3 Type your preferred password then confirm it 4 Type a password hint 5 Once finished click Create password Using Windows Help and Support Windows Help and Support provides you with guides and answers about using the applica...

Page 57: ...tting is not changed to native UEFI mode boot prior to installing Windows 8 1 will install however the following Windows 8 1 functionality will not be enabled as they rely on UEFI mode boot Secure Boot Seamless Boot experience Network unlock for Bitlocker for systems with a Trusted Platform Module TPM eDrive support IMPORTANT Your Mini Desktop PC comes preinstalled with Windows 7 Professional Down...

Page 58: ... Boot menu Secure Boot menu 7 Select OS Type Windows UEFI mode 8 Press the F10 key then select Yes to save the configuration and reboot your system 9 While booting your display shows the ASUS logo then the message Press any key to boot from CD or DVD When you see this message press any key on your keyboard to proceed with the downgrade NOTE If your display returns to the BIOS screen ensure that th...

Page 59: ...ives 16 You can select Just remove my files or Fully clean the drive then Reset Wait until the installation process is completed NOTE Choosing Fully clean the drive may take hours to complete its installation 17 Follow the next set of onscreen instructions to configure the basic settings of your Mini Desktop PC After configuring these basic items the Windows 8 1 Desktop mode appears NOTE If you wa...

Page 60: ...it for a few minutes until the setup screen appears 2 From the setup screen pick your region and a language to use on your Mini Desktop PC 3 Carefully read the License Terms Select I accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 After configuring the basic items Windows 8 1ceeds to install your apps and preferred set...

Page 61: ... following features that you can use while working on your Mini Desktop PC Start screen The Start screen appears after successfully signing in to your user account It helps organize all the applications you need in just one place Windows Apps These are apps pinned on the Start screen and displayed on tiled format for easy access NOTE Some apps require signing in to your Microsoft account before th...

Page 62: ...IFICATION ONLY Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Mini Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen ...

Page 63: ...ng app If you launched more than one app slide down to show all running apps lower left corner From a running app screen Hover your mouse pointer on the lower left corner then Click to go back to the Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then Click to go back to th...

Page 64: ...o a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap feature For more details refer to the Snap feature under Working with Windows apps upper or lower right corner Hover your mouse pointer on the upper or lower right corner to launch the Charms bar ...

Page 65: ...tart button may be accessed from the Start screen while on Desktop mode and on any app that is currently open onscreen Start button on the Start screen NOTE The actual color of your Start button varies depending on the display settings you chose for your Start screen Hover your mouse pointer over the left corner of your Start screen or any opened app to call out the Start button ...

Page 66: ...menu appears as a box filled with quick access to some of the programs inside Windows 8 1 when you right click on the Start button The context menu also includes the following shut down options for your Mini Desktop PC sign out sleep shut down restart Start button on Desktop mode ...

Page 67: ...ktop mode and customize the arrangement of your apps onscreen To customize the settings of your Start screen 1 Launch the Desktop 2 Right click anywhere on the taskbar except on the Start button to launch the pop up window 3 Click Properties then select the Navigation tab to tick the Navigation and Start screen options you want to use 4 Click Apply to save the new settings then exit ...

Page 68: ...then left click or tap once to launch it Press twice then use the arrow keys to browse through the apps Press to launch an app Customizing apps You can move resize unpin or close apps from the Start screen using any of the following options Moving apps Double click on the app then drag and drop the app to a new location Right click on the app to activate the Customize bar then click and select an ...

Page 69: ... activate the Customize bar then click Unpinning apps 1 Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon 2 Drag then drop the app to the bottom of the screen to close it From the running app s screen press Closing apps ...

Page 70: ...Start screen you can also open other applications through the Apps screen NOTE Actual apps shown onscreen may vary per model The following screenshot is for reference only Launching the Apps screen Launch the Apps screen using the following options On the Start screen click the button From the Start screen Press then press ...

Page 71: ... more apps on the Start screen You can pin more apps on the Start screen using the following options 1 Launch the All Apps screen 2 Right click on the apps that you want to add on the Start screen 3 Click on the icon to pin the selected apps on the Start screen ...

Page 72: ...u launch applications and navigate Windows 8 1 Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm Opens the Devices charm Activates the Lock screen Minimizes all currently active windows ...

Page 73: ...the Everywhere option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings ...

Page 74: ...etting up a Wi Fi connection in Windows 8 1 1 Launch the Charm bar from the Start screen or from any application mode NOTE For details refer to the section Charm bar under Working with Windows apps 2 From the Charm bar select Settings and click the network icon 3 Select the wireless network that you want to connect to from the list 4 Click Connect NOTE You may be prompted to enter a security key t...

Page 75: ...dow select the Wi Fi status beside Connections 4 In the Wi Fi status window select Properties Configure to launch your current network adapter s properties 5 In the your current network adapter properties window select the Advanced tab 6 In the Advanced tab select Bandwidth Capability under the Property option then select your preferred bandwidth setting by clicking on the drop down box below Valu...

Page 76: ...connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE or static IP network connection 1 From the Start screen click Desktop to launch the Desktop mode 2 From the Windows taskbar right click the network icon and click Open Network and Sharing Center 3 Fr...

Page 77: ...tion name Click Connect 11 Click Close to finish the configuration 12 Clickthenetworkiconinthetaskbarandclicktheconnectionyou just created 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeatsteps1to4oftheprevioussectionConfiguringadynamic IP PPPoE network connection 2 Click Use...

Page 78: ... If your Mini Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Mini Desktop PC turns off Putting your Mini Desktop PC on sleep mode Activate sleep mode on your Mini Desktop PC using either of the following procedures Press the power button once Launch the Desktop mode then press Alt F4 to launch the Shut Down window Select Sleep from the drop down l...

Page 79: ...dows 8 1 The lock screen can be customized to regulate access to your operating system You can change its background display and access some of your apps while your Mini Desktop PC is still locked To proceed from the lock screen 1 Tap click on the touchpad or press any key on your Mini Desktop PC s keyboard 2 optional If your account is password protected you need to key in the password to continu...

Page 80: ...ng information 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview click Browse to select the photo you would like to use as a background on your lock screen Playing a slideshow 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview move the Play a slide show on the lock screen slide bar to On 4 ...

Page 81: ... to add the apps whose updates you would like to see from your lock screen Activating your Mini Desktop PC camera from the lock screen From the lock screen you can swipe down to activate and use your Mini Desktop PC s camera Refer to the following steps on how to enable this feature 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Scroll down until you see the Camera opti...

Page 82: ...Mini Desktop PC User Guide 82 FOR CERTIFICATION ONLY ...

Page 83: ...5 ASUS Business Manager Chapter 5 ASUS Business Manager ...

Page 84: ...ness Manager ASUS Business Manager provides a set of tools for customizing and maintaining your Mini Desktop PC Installing ASUS Business Manager 1 Insert the ASUS support DVD into the optical drive 2 On the support CD windows click Utilities ASUS Business Manager ...

Page 85: ...p PC User Guide 85 FOR CERTIFICATION ONLY 3 On the ASUS Manager setup screen select the applications you want to install 4 Click Install 5 The system prompts you to reboot your system once installation is finished ...

Page 86: ...ng ASUS Manager Launch ASUS Manager from the Start menu by clicking Start ASUS ASUS Manager Icon view and List view Click to switch between the Icon view and List view when viewing all applications inside the ASUS Business Manager Icon View List View List View ...

Page 87: ...Mini Desktop PC User Guide 87 FOR CERTIFICATION ONLY System The System Information screen displays the hardware and software details of your Mini Desktop PC ...

Page 88: ...Mini Desktop PC User Guide 88 FOR CERTIFICATION ONLY Update Click Update on the main ASUS Manager screen to download and install hardware drivers the latest BIOS and updated ASUS applications ...

Page 89: ...C Cleanup and USB Lock utilities PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your Mini Desktop PC to help free up hard drive space ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag and drop interface ...

Page 90: ... CERTIFICATION ONLY To use ASUS Secure Delete 1 Once ASUS Secure Delete is launched do any of the following to add files to the deletion box Drag and drop files into the deletion box Right click the file then select ASUS Secure Delete ...

Page 91: ...er Guide 91 FOR CERTIFICATION ONLY 2 To remove a file from the deletion list select the file then click 3 Tick Delete the files listed in the recycle bin if you want to permanently delete all the files in the recycle bin ...

Page 92: ...esktop PC User Guide 92 FOR CERTIFICATION ONLY 4 Click Clear then click OK on the confirmation message to permanently delete all the files listed on the deletion box and the recycle bin if selected in step 3 ...

Page 93: ...res your USB ports card reader and optical drive from unwanted access by setting up a password Backup Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as sytem restoration adjusting startup settings and repairing Windows with a recovery disk ...

Page 94: ... Guide 94 FOR CERTIFICATION ONLY Power Click Power on the main ASUS Manager screen to configure power management With Power Manager you can specify time settings for system hibernation sleep display and hard drive activity ...

Page 95: ...Manager screen to access the Support screen Ai Booting or MyLogo Support Support lists links to ASUS support websites and contact information Ai Booting Ai Booting displays a list of bootable storage devices Select a device and click the left or right buttons to modify the boot sequence ...

Page 96: ...Mini Desktop PC User Guide 96 FOR CERTIFICATION ONLY MyLogo ASUS MyLogo allows you to customize the boot logo The boot logo is the image that appears onscreen during the Power On Self Tests POST ...

Page 97: ...ogo and update the BIOS Change the BIOS boot logo only NOTE Before selecting the first option download the BIOS file to your Mini Desktop PC using ASUS Update 2 Click Browse to locate the picture file that you want to use as the boot logo and the downloaded BIOS if required then click Run 3 Follow the onscreen instructions to complete the process ...

Page 98: ...ness Suite main menu PC Health Center PC Health Center lets you quickly and easily schedule all maintenance tasks such as data backup system updates and disk defragmentation to run outside business hours even if your computer has been shut down as long as your computer is plugged to a power source With PC Health Center your computer always runs at its best performance during business hours For mor...

Page 99: ...ur computer so as to prevent viruses and unauthorized data transfers on your computer For more information click on the ASUS Business Suite main menu Data Backup and Restore Data Backup and Restore automatically backs up your data even when your computer is powered off as long as it is plugged in to a power source For more information click on the ASUS Business Suite main menu ...

Page 100: ...Mini Desktop PC User Guide 100 FOR CERTIFICATION ONLY ...

Page 101: ...7 Basic Input and Output System BIOS Chapter 7 Basic Input and Output System BIOS ...

Page 102: ...needed for system startup in the motherboard CMOS In normal circumstances the default BIOS settings apply to most conditions to ensure optimal performance DO NOT change the default BIOS settings except in the following circumstances An error message appears on the screen during the system bootup and requests you to run the BIOS Setup You have installed a new system component that requires further ...

Page 103: ... Main menu screen appears The Main menu provides you an overview of the basic system information and allows you to set the system date time language and security settings BIOS menu options NOTE The BIOS screens in this section are for reference only The actual screens may differ by model and territory ...

Page 104: ...TION ONLY Advanced The Advanced menu items allow you to change the settings for the CPU and other system devices WARNING Take caution when changing the settings of the Advanced menu items Incorrect field values can cause the system to malfunction ...

Page 105: ...Mini Desktop PC User Guide 105 FOR CERTIFICATION ONLY Boot The Boot menu items allow you to change the system boot options Scroll down to display the other BIOS items ...

Page 106: ...Mini Desktop PC User Guide 106 FOR CERTIFICATION ONLY Tool The Tools menu items allow you to configure options for special functions Select an item then press Enter to display the submenu ...

Page 107: ...com 1 Insert the USB flash disk that contains the latest BIOS file to the USB port 2 Launch the BIOS then select Tool ASUS EZ Flash 2 Utility 3 Press Tab to switch to the Drive field 4 Press the Up Down arrow keys to find the USB flash disk that contains the latest BIOS then press Enter 5 Press Tab to switch to the Folder Info field 6 Press the Up Down arrow keys to find the BIOS file and then pre...

Page 108: ...rotected access to your HDD Refer to the following stepsto enable these settings NOTE If you install a User Password you will be prompted to input this before entering your Mini Desktop PC s operating system 1 Press Delete or F2 to enter BIOS during startup 2 On the Main menu screen click below HDD Security Configuration ...

Page 109: ...e 109 FOR CERTIFICATION ONLY 4 In the Create New Password box key in a password then press Enter 5 Confirm the password when prompted 6 Click Exit and select Save Changes Reset to save the changes made 3 Click Set User Password ...

Page 110: ...sword when prompted 6 Click Exit and select Save Changes Reset to save the changes made To clear the user password 1 Press Delete to enter BIOS during startup 2 On the Main menu screen click below HDD Security Configuration 3 Click Set User Password 4 In the Create New Password box just press Enter 5 Press Enter again when prompted to confirm the new password 6 Click Exit and select Save Changes R...

Page 111: ...CERTIFICATION ONLY Configuring USB ports Using the BIOS you can control access to some of the USB ports on your Mini Desktop PC 1 Press Delete or F2 to enter BIOS during startup 2 Click Advanced USB Configuration USB Single Port Control ...

Page 112: ...ngle Port Control screen select the USB port which you would like to disable or enable NOTE Refer to the following illustrations for the location of the specified USB port on the BIOS screen USB3_1 USB3_2 DVI I main box front side main box rear side USB2_1 USB2_2 USB2_3 ...

Page 113: ...Troubleshooting Troubleshooting ...

Page 114: ... 7 a Click Applications tab b Select the program that is not responding then click End Task On Windows 8 1 Under Task Manager in the Processes tab select the program that is not responding then click End Task If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wire...

Page 115: ...connect your monitor to a video output port on the discrete graphics card Check if any of the pins on the monitor video connector is bent If you discover bent pins replace the monitor video connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one moni...

Page 116: ...changes to your computer s system settings without affecting your personal data such as documents or photos For more details refer to the section Restoring your system in Chapter 4 On Windows 8 1 You can use Windows 8 1 Refresh everything without affecting your files recovery option to restore or undo changes to your computer s system settings without affecting your personal data such as documents...

Page 117: ...he discs with non standard size or shape Check if the disc is scratched or damaged The DVD drive eject button is not responding 1 On Windows 7 click Computer On Windows 8 1 hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start Screen s thumbnail From the popup menu click File Explorer to open the Computer screen 2 Right click then click Eject from the...

Page 118: ...e voltage settings Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about inst...

Page 119: ... computer on Black screen The signal cable is not connected to the correct VGA port on your computer Connect the signal cable to the correct display port onboard VGA or discrete VGA port If you are using a discrete VGA card connect the signal cable to the discrete VGA port Signal cable problems Try connecting to another monitor ...

Page 120: ...D is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected to a router or hub Network settings Contact your Internet Service Provider ISP for the correct LAN settings Problems caused by the anti virus software Close the anti virus software Driver problems R...

Page 121: ...our computer s user manual for the correct port Disconnect and reconnect the speaker to your computer Speaker or headphone does not work Try using another speaker or headphone The front and back audio ports do not work Try both the front and back audio ports If one port failed check if the port is set to multi channel Driver problems Reinstall the audio driver ...

Page 122: ...hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace with compatible memory modules Remove the extra memory modules that you have installed then try again Contact the ASUS Service Center for assistance There is not enough air ventilation for your computer Move your computer t...

Page 123: ... booting up It is normal The fan runs on its full speed when the computer is powering on The fan slows down after entering the OS The BIOS settings have been changed Restore the BIOS to its default settings Old BIOS version Update the BIOS to the latest version Visit the ASUS Support site at http support asus com to download the latest BIOS versions ...

Page 124: ... computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner space of the chassis Contact the ASUS Service Center for assistance NOTE If the problem still persists refer to your Desktop PC s warranty card and contact the ASUS Service Center Visit the ASUS Support s...

Page 125: ...Appendix Appendix ...

Page 126: ... substances in our products at ASUS REACH website at http csr asus com english REACH htm Lithium Battery Warning CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions RF Exposure Warning This equipment must be installed and operated in accord...

Page 127: ... 3 1a Testing for electric safety according to EN 60950 Protection requirements for electromagnetic compatibility in Article 3 1b Testing for electromagnetic compatibility in EN 301 489 1 EN 301 489 17 Effective use of the radio spectrum as in Article 3 2 Radio test suites according to EN 300 328 2 Wireless Operation Channel for Different Domains N America 2 412 2 462 GHz Ch01 through CH11 Japan 2...

Page 128: ...N Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with wireless LAN Bluetooth This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Commission from 9 March 1999 governing Radio and Telecommunications Eq...

Page 129: ... cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or re...

Page 130: ...la Classe B est conforme à la norme NMB 003 du Canada Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 cet appareil doit accepter tout...

Page 131: ... of exposure of the general public to electromagnetic fields 0 300 GHz This wireless device complies with the R TTE Directive Wireless Radio Use This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz frequency band Exposure to Radio Frequency Energy The radiated output power of the Wi Fi technology is below the FCC radio frequency exposure limits Nevertheless it is advised ...

Page 132: ...nna or transmitter subject to the conditions of the FCC Grant Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference causing equipment regulations Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada BSMI Taiwan Wireless Statement Japan RF Equipment Statement KC RF equipment ...

Page 133: ... LASER RADIATION WHEN OPEN DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United State...

Page 134: ...fo asus com tw Website www asus com tw Technical Support Telephone 0800 093 456 Online support support asus com ASUS Contact Information ASUSTeK COMPUTER INC ASUS COMPUTER INTERNATIONAL America Address 800 Corporate Way Fremont CA 94539 USA Fax 1 510 608 4555 Website usa asus com Technical Support Telephone 1 812 282 2787 Online support support asus com ...

Page 135: ...7 16 2014 ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Website www asus de Technical Support Telephone 49 1805 010923 Support Fax 49 2102 9599 11 Online support support asus com ...

Page 136: ...Mini Desktop PC User Guide 136 DRAFT 3 7 16 2014 ...

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