SECTION 5
TROUBLESHOOTING
23
Section 5 – Troubleshooting Guide
The following Troubleshooting Guides are provided to assist you in solving any problems that might occur with the
AstroJet 3600P/3800P Printer or its software. We have tried to make them as complete as possible. The best advice
we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink
before attempting to troubleshoot any problem.
HP Inkjet Print Cartridges
CONDITION
PROBLEM
SOLUTION
Black streaks in text
Lint or paper dust on Printhead.
Clean the Cartridge Nozzles
with a clean lint-free cloth
moistened with distilled water.
Cartridge will not print
Sheet is blank even after it has
gone underneath Cartridge(s).
Check to make sure the tape is
off the Printhead.
Remove and reinsert the
Cartridge into the Carriage
Holder.
Install a new Print Cartridge.
White streaks in text or
graphics
Lint or dust blocking Printhead
holes.
Poor contact between Printhead
and Printhead Holder.
Clean the Cartridge Nozzles
with a clean lint-free cloth
moistened with distilled water.
Clean Interconnects.
Remove and reinsert the
Cartridge into the Holder.
Insert a new Print Cartridge.
Summary of Contents for 3600P? 3800P
Page 4: ...TABLE OF CONTENTS ii Notes...
Page 8: ...SECTION 1 GETTING ACQUAINTED 4 Notes...
Page 33: ......
