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Astria Fireplaces Odyssey36ZNM, Installation And Operation Instructions Manual

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Astria Fireplaces Odyssey36ZNM Installation And Operation Instructions Manual Download Page 16

Astria.US.com

126797-01F 

16

TROUBLESHOOTING

 WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service 

and repair heater.

 CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

NOTE:

 All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Igniter electrode not connected to igniter 

cable

2. Igniter cable pinched or wet

3. Piezo igniter nut is loose

4. Broken igniter cable
5. Bad piezo igniter
6. Igniter electrode broken
7. Igniter electrode positioned wrong

1. Gas supply turned off or equipment 

shutoff valve closed

2. Gas control knob not in PILOT position
3. Gas control knob not pressed in while in 

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP models 

only)

6. Pilot is clogged

7. Gas regulator setting is not correct

1. Burner  orifi ce clogged

2. Inlet gas pressure is too low

3. Thermopile leads disconnected or im-

properly connected

4. Thermopile is defective

REMEDY

1. Reconnect igniter cable

2. Free igniter cable if pinched by any metal 

or tubing. Keep igniter cable dry

3. Tighten nut holding piezo igniter. Nut is 

located behind the mounting bracket

4. Replace igniter cable
5. Replace piezo igniter
6. Replace pilot assembly
7. Tighten electrode. Replace if necessary

1. Turn on gas supply or open equipment 

shutoff valve

2. Turn gas control knob to PILOT position
3. Press in gas control knob while in PILOT 

position

4. Continue holding down control knob. 

Repeat igniting operation until air is 
removed

5. Contact local propane/LP gas company

6. Clean  pilot 

(see Cleaning and Mainte-

nance, 

Page 14

)

 or replace pilot assembly

7. Replace gas regulator

1. Clean  burner 

(see Cleaning and Mainte-

nance, 

Page 14

)

 or replace burner orifi ce

2. Contact local propane/LP or natural gas 

company

3. Reconnect leads to TP & TPTH terminals 

on control valve

4. Replace  thermopile

OBSERVED PROBLEM

When igniter button is pressed, there is no 
spark at pilot

When igniter button is pressed, there is 
spark at pilot but no ignition

Burner does not light after pilot is lit

Summary of Contents for Odyssey36ZNM

Page 1: ...e service des incindies L installation et l entretien doivent être assurés par un installateur ou un service d entretien qualifié ou par le fournisseur de gaz WHEN USED AS AN OUTDOOR APPLIANCE DANGER CARBON MONOXIDE WARNING This appliance can produce carbon monoxide which has no odor Using it in an enclosed space can kill you Never use this appliance in an enclosed space such as a camper tent car ...

Page 2: ...tect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this fireplace WARNING If the information in this manual is not followed exactly a fire or explosion may result caus ing property damage personal injury or loss of l...

Page 3: ...y part of the control system and any gas control which has been under water 12 Do not operate fireplace if any log is broken Do not operate fireplace if a log is chipped dime sized or larger 13 Turn fireplace off and let cool before servicing Only a qualified service person should service and repair fireplace 14 Operating fireplace above elevations of 4 500 feet could cause pilot outage 15 Provide...

Page 4: ...connector used shall not exceed 36 inches 92 centimeters in length The individual manual shut off must be a T handle type valve Unvented appliances may NOT be installed in bedrooms or bathrooms A working smoke detector must be installed in the area where vent free appliances are installed Seller of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a co...

Page 5: ...67 mm 42 Models Electrical Access Hole 37 940 mm 36 Models 41 1042 mm 42 Models 41 1042 mm 36 Models 45 1143 mm 42 Models 21 534 mm 36 Models 23 584 mm 42 Models 29 737 mm 36 Models 36 915 mm 42 Models 43 1093 mm 36 Models 50 1270 mm 42 Models 9 1 4 235 mm 9 1 4 235 mm 5 8 16 mm 4 102 mm 3 1 2 89 mm 3 1 2 89 mm 4 1 2 115 mm 10 1 2 267 mm 36 Models 10 1 4 261 mm 42 Models 14 1 2 369 mm 36 Models 16...

Page 6: ...gs to create the easiest installation see Built In Fireplace Installation Page 7 INSTALLATION CLEARANCES WARNING Maintain the minimum clearances If youcan providegreaterclearancesfromfloor ceiling and adjoining wall Carefully follow these instructions This will ensure safe installa tion Fireplace hood must be used if combustible mantel material is installed Minimum Wall and Ceiling Clearances see ...

Page 7: ...0 mm 44 1118 mm FOR 36 MODELS 74 1880 mm 52 1321 mm Figure 4b 45 TOP VIEW 51 1296 mm 43 1093 mm 86 2185 mm 61 1550 mm FOR 42 MODELS Figure 4c Figure 5 Installing Firebox INSTALLING DRAIN PAN DP36 DP42 The fireplace enclosure must allow for adequate drainage and fresh air ventilation It is recommended that a sealed corrosion resistant catch pan with provision for drainage be installed under firepla...

Page 8: ...nto pivot plate or pivot hole located near bottom corner of front face opening and swing door to the vertical position making sure top pins slide into door track Door is installed when top door pin snaps into spring clip see Figure 8 2 Repeat step 1 for remaining door WARNING Fireplace must be operated only with doors fully opened Door Adjustment Remove doors and slightly loosen lower pivot plate ...

Page 9: ...d below approved flexible gas hose and fittings supplied with appliance if allowed by local codes external regulator propane LP models only piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection sediment trap tee joint pipe wrench An equipment shutoff valve with 1 8 NPT tap is an acceptable al ternative to test gauge connection Purchase the optio...

Page 10: ... LP tank must have at least four 10 square inches 65 cm2 openings a 2 x 5 5 x 13 cm square The top openings must be 180 opposing and be placed at valve level The bottom openings must be 180 opposing and be placed 5 12 7 cm above bottom floor There must be 2 5 cm minimum clearance from the floor to ground level of enclosure CAUTION Use only new black iron or steel pipe Internally tinnedcoppertubing...

Page 11: ...6 Reconnect heater and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psig 3 5 kPa 1 Close equipment shutoff v...

Page 12: ...CE 5 Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information in column 1 If you don t smell gas go on the next step 6 Press in and turn control knob counterclockwise to the PILOT position Press in control knob for five 5 seconds see Figure 18 Page 13 7 With control knob pressed in press and release igniter button This will light pilot If needed keep p...

Page 13: ... causing brief patches of orange flame If burner flame pattern is incorrect as shown in Figure 22 turn appliance off see To Turn Off Gas to Appliance see Troubleshooting Page 16 OPERATION Continued TO TURN OFF GAS TO APPLIANCE 1 Push switch into OFF position The pilot will remain lit for normal service 2 Access control knobs 3 Press gas control knob slightly and turn clockwise to OFF Do not force ...

Page 14: ...ound log set clean and clear of debris Periodically inspect the air mixer and burner tube for foreign matter blocking the air inlet and flame holes HIGH ALTITUDE INSTALLATION When the fireplace is installed at an elevation above 2000 feet you may need to decrease the input rating by changing the existing burner orifice to a smaller size Reduce input 4 for every 1000 feet above 2000 feet which they...

Page 15: ...0 47 000 Btu Hr Gas Type Natural Ignition Piezo Manifold Pressure 3 5 W C Inlet Gas Pressure inches of water Max 10 5 W C Min 5 0 W C Air Shutter 3 16 OPEN Odyssey42ZPM Rating Variable 35 000 45 000 Btu Hr Gas Type Propane LP Ignition Piezo Manifold Pressure 10 W C Inlet Gas Pressure inches of water Max 14 W C Min 11 W C Air Shutter FULLY OPEN For purpose of input adjustment HEAT LIMIT SWITCH TO P...

Page 16: ...onnected or im properly connected 4 Thermopile is defective REMEDY 1 Reconnect igniter cable 2 Free igniter cable if pinched by any metal or tubing Keep igniter cable dry 3 Tighten nut holding piezo igniter Nut is located behind the mounting bracket 4 Replace igniter cable 5 Replace piezo igniter 6 Replace pilot assembly 7 Tighten electrode Replace if necessary 1 Turn on gas supply or open equipme...

Page 17: ... and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local pro pane LP or natural gas company 3 Clean burner see Cleaning and Mainte nance Page 14 or replace burner orifice 1 This is normal If noise is excessive contact qualified service person 1 Replace batteries in receiver and hand held remote control see Page 14 POSSIBLE CAUSE 1 Gas control kno...

Page 18: ... and pan material OBSERVED PROBLEM Fireplace produces unwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion Dark residue on logs or inside of fireplace REMEDY 1 Locate and correct all leaks see Checking Gas Connections Page 11 1 Fireplace has been tested for up to 40 mph winds However extreme conditions may occur See Lighting Instru...

Page 19: ...also visit our web site at Astria US com REPLACEMENT PARTS See Pages 20 to 22 for a complete replacement parts list Use only parts supplied from the manufacturer Normally all parts should be ordered through your IHP distributor or dealer Parts will be shipped at prevailing prices at time of order When ordering repair parts always give the following information 1 The model number of the fireplace 2...

Page 20: ... 13 10 11 12 31 33 33 32 34 22 22 CAT NO MODEL INTERIOR F0584 Odyssey36ZNM White Stacked F0585 Odyssey36ZPM White Stacked F0586 Odyssey36ZNM White Herr F0587 Odyssey36ZPM White Herr F0592 Odyssey42ZNM White Stacked F0593 Odyssey42ZPM White Stacked F0594 Odyssey42ZNM White Herr F0595 Odyssey42ZPM White Herr ...

Page 21: ...opane LP 1 15 J5435 Log Set and NG Chassis 1 J5436 Log Set and LP Chassis 1 J5432 Log Set and NG Chassis 1 J8000 Log Set and LP Chassis 1 16 J3546 Piezo Igniter 1 17 J4046 Valve Bracket 1 18 J6833 3 8 x 3 8 Brass Adapter 1 19 Fireplace Top 1 Fireplace Top 1 20 J4717 Dormont T6 36 3 8 x 18 Flextube 1 21 J5450 Log Set Retainer 2 J5451 Log Set Retainer 2 22 J6918 Top Spacer 2 23 J6895 Firebrick Retai...

Page 22: ...als not approved by IHP Use of non approved parts can result in poor performance and safety hazards PARTS IMPORTANT Installation of brick panels should be done after the fireplace is placed in a permanent location WARNING LIFTING HAZARD SINGLE PERSON LIFT COULD CAUSE INJURY USE ASSISTANCE WHEN MOVING OR LIFTING 1 2 3 4 5 6 7 8 ...

Page 23: ...255 WHITEHERRINGBONEREFRACTORYSET 42 2 REFRACTORY BTM REAR 36 WHITE 1 REFRACTORY BTM REAR 42 WHITE 1 3 J5988 REFRACTORY BTM FRONT RT 36 WHITE 1 J5982 REFRACTORY BTM FRONT RT 42 WHITE 1 4 J5990 REFRACTORY BTM FRONT LT 36 WHITE 1 J5984 REFRACTORY BTM FRONT LT 42 WHITE 1 5 J5427 REFRACTORY BTM CTR ASM WHITE 36 42 1 6 REFRACTORY LT STD WHITE C36 1 REFRACTORY LT WHITE HERR C36 1 REFRACTORY LEFT WHITE 4...

Page 24: ... w 4 Brow DRAIN PAN Not shown F1089 DP36 36 Drain Pan w 1 Stainless Decorative Face Extension F1090 DP42 42 Drain Pan w 1 Stainless Decorative Face Extension BI FOLD GLASS DOORS F0987 BDO36 36 Outdoor Bi Fold Glass Door Black finish F0988 BDO36B 36 Outdoor Bi Fold Glass Door Brushed Brass finish F0989 BDO36P 36 Outdoor Bi Fold Glass Door Platinum finish F0990 BDO42 42 Outdoor Bi Fold Glass Door Bl...

Page 25: ...ry panels a new look Kit includes foam roller roller handle paint tray and one can of stain Available stain colors are Creamer ivory Rust terra cotta and Cappuccino rosy taupe H8176 BSK CR Refractory Stain Kit Creamer H8177 BSK RT Refractory Stain Kit Rust H8178 BSK CP Refractory Stain Kit Cappuccino Creamer Rust Cappuccino ...

Page 26: ..._____________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ________________________________________...

Page 27: ...ot fire flood or acts of God b damages caused by abuse negligence misuse or unauthorized alteration or repair of the Product affecting its stability or performance The Product must be subjected to normal use The Product is designed to burn either natural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive te...

Page 28: ...al distributor for fireplace code information Printed in U S A 2014 Innovative Hearth Products P N 126797 01 Rev F 01 2017 1508 Elm Hill Pike Suite 108 Nashville TN 37210 P126797 01 Astria US com Record the following important information about your appliance Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name 28 ...

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