Astria.us.com
126776-01K
18
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ''ON'' button on remote control is
pressed, there is no spark at igniter assembly
1. Igniter electrode not connected to igniter
cable
2. Igniter cable pinched or wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode positioned wrong
6. Igniter electrode broken
7. Battery not installed, battery power low or
battery not installed correctly (electronic
ignition models only)
1. Reconnect igniter cable
2. Free igniter cable if pinched by any metal
or tubing. Keep igniter cable dry
3. Replace igniter
4. Replace igniter
5. Adjust igniter wires as shown in Figure 28
on Page 14. Replace igniter assembly if
repositioning does not correct the problem
6. Replace igniter
7. Install new alkaline battery in remote
control and battery pack. Verify batteries
are installed correctly. (5.4 volts batteries
required to operate valve system)
When ''ON'' button on remote control is
pressed, there is spark at igniter but no ignition
1. Gas supply turned off or equipment shutoff
valve closed
2. Air in gas lines when installed
3. Depleted gas supply (propane/LP only)
4. Control module not in REMOTE position
5. Gas control valve pressure setting is not
correct
6. Inlet gas pressure is too low
7. Burner orifice(s) clogged
8. Wire disconnected from gas control
9. Ground wire issue
1. Turn on gas supply or open equipment
shutoff valve
2. Repeat igniting operation until air is re-
moved
3. Contact local propane/LP gas company
4. Set control module to REMOTE position
5. Contact qualified service person to check
pressure
6. Contact local natural or propane/LP gas
company
7. Clean burner (see Cleaning and Main-
tenance, Page 16) or replace burner
orifice(s)
8. See Wiring Diagram, Page 17
9. Verify black ground wire from module is
secured under screw adjacent to igniter
WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service
and repair appliance.
TROUBLESHOOTING
NOTE: All troubleshooting items are listed in order of operation.
Remote /Igniter has a special feature. It will allow heat from the burner to dry the probe and burner assembly due to excess moisture, caused
by rain, humidity or condensation. To activate:
• Press and hold the HI and LO buttons on the transmitter for 30-45 seconds. This allows the sparking to start and the burner to ignite.
• Release the HI and LO buttons, after the allotted time, sparking will stop and the burner will go out.
• Press and hold the ON button and sparking will start again and burner should ignite.
• Release the ON button. The sparking will stop, and the burner should stay ON.
• Repeat if necessary.