AquaLabo SMARTLOG, User Manual, Page: 6 / 74

Smartlog
- 6 -
1 WARRANTY
New materials and equipment sold by the Company AQUALABO - GAMME PERAX are guaranteed against manufacturing defects for a
period of three (3) years with the exception of consumables (unless expressly stipulated by AQUALABO - GAMME PERAX) from:
- in-plant technical acceptance of materials by the buyer or agent,
- or alternatively,
for metropolitan France: from the date of the delivery slip,
for other destinations: from the date of shipment certified by AWB, consignment note, or bill of lading.
The Company AQUALABO - GAMME PERAX’s warranty only applies in the event of flaws derived from a design or latent defect. It is strictly
limited to the free shipping of replacement parts (excluding consumables) or repair of the unit in our workshop within 10 working days, not
including shipping.
The following are, by express agreement, formally excluded from our warranty:
- All economic damages, including personnel expenses, loss of profit, business disruption, etc.
- Any failure due to misuse of the device (unsuitable power supply, dropping the device, conversion attempt, etc.), lack of
maintenance by the user or poor storage conditions.
- Any failure due to use, on AQUALABO - GAMME PERAX equipment, of parts not supplied by AQUALABO - GAMME PERAX.
-
Any failure due to transporting the equipment in packaging that is not its original packaging.
-
Batteries, antennas and in general any item in prices under the heading “accessories”.
Our customers should always request our agreement before sending a unit back for repair. No returns will be accepted without prior written
agreement from our after-sales service department which will specify the conditions for return. In this case, the items will be returned postage
paid in their original packaging to the following address:
AQUALABO – USINE PERAX - 18 Chemin de la violette 31240 L’UNION - France
We reserve the right to return freight collect any equipment received without such agreement. Regardless of the means and conditions of
transport chosen for shipping the equipment to be repaired under warranty, and in the original packaging, the related costs and insurance
expenses will be the customer's responsibility.
Any return transport-related damage to equipment is within the scope of the warranty, on the express condition that the customers have sent
their complaints, within forty-eight hours by registered letter with acknowledgement of receipt to the carrier, with a copy of the letter sent to
AQUALABO - GAMME PERAX.
For devices with a warranty card, this only applies if the card supplied when the device is returned to AQUALABO is duly completed.
SOFTWARE WARRANTY
The software is guaranteed by the author or software distributor under the conditions specified in the documentation on those software
packages.
AQUALABO - GAMME PERAX may not, under any circumstances, provide a warranty for software packages.
The following are, by express agreement, formally excluded from the warranty, all economic damages, including personnel expenses, loss of
profit, business disruption, etc.
The customer is informed that AQUALABO may not, in any way, be held liable for defects or bugs that the software may contain.
PROPERTY RIGHTS AND TRADE SECRETS
This document is AQUALABO copyright (C) 2017 and all rights to copy it are explicitly reserved. The software supplied with the device, or
referenced, contains trade secrets and confidential information owned by SECOMAM. It is legally protected by international copyright (C) law.
AQUALABO gives the user a license to use its various software. They may not be disclosed, used or duplicated for backup purposes, without
written permission from AQUALABO - GAMME PERAX. The beneficiary shall provide a copy of this document with any authorized partial or
full reproduction.