V:1.0
Copyright © 2014 Aqua Creek Products All Rights Reserved
Revised 12/11/14
V:1.0
Aqua Creek Products, LLC Limited Warranty:
SCOUT HI-POOL LIFT
Aqua Creek Products lifts have a Limited Lifetime Warranty on the frames, not including the powder coat finish. Aqua Creek Prod
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ucts, LLC (a.k.a. Aqua Creek) also warrants to the original end user that all non-frame components manufactured by Aqua Creek, when
properly installed in accordance with assembly and installation instructions, and properly used and maintained, shall be free from defects
in material and workmanship for a period of five (5) years from the date of original purchase, provided that Aqua Creek receives prompt
notice in writing of any defect or failure and satisfactory proof thereof, with the following exceptions:
Exception: All electrical components, including the linear actuator shall have the following warranty period:
Year 1-2: 100% Coverage
Year 3: 60% Coverage (Customer is responsible for 40% of replacement cost)
Year 4: 50% Coverage (Customer is responsible for 50% of replacement cost)
Year 5: 40% Coverage (Customer is responsible for 60% of replacement cost)
This warranty specifically excludes reimbursement for labor to remove, repair, or install the product and any return freight charges. These
warranties do not cover any damages due to accident, misuse, abuse, negligence or failure to properly maintain any products, or normal
wear and tear from day to day operations. In the event that any products are altered, repaired, or improperly installed or improperly used
by anyone without the prior written approval by Aqua Creek, all warranties are void. IMPORTANT: AMOUNT OF WEIGHT PLACED
ON LIFT SHALL NOT EXCEED THE RATED LIFTING CAPACITY FOR THE LIFT. NEVER OPERATE THE LIFT UNDER LOAD
IN A DRY POOL (WITH NO WATER IN THE POOL). It is the responsibility of the lift owner to verify the weight of the patron for war
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ranty claim purposes and to ensure that the lift is not overloaded.
To initiate a warranty claim, the owner of an Aqua Creek product must provide the place of purchase, in writing, with a full description of
the product, its serial number, the dates of purchase and installation, and the exact nature of the defect. Within thirty (30) days after receipt
of a written warranty claim by Aqua Creek, and barring any unforeseen delays, the place of purchase will be notified of Aqua Creek’s
decision regarding the claim.
If requested by Aqua Creek, any defective product must be returned, freight prepaid, to Aqua Creek’s designated factory location or duly
appointed distributor for inspection and/or repair. Aqua Creek will, at its option, repair or replace the failed or defective item, and deliver
the repaired product or replacement to the buyer of the product, freight prepaid to the destination provided for in the original order. Prod-
ucts returned to Aqua Creek for which Aqua Creek provides replacement under this limited warranty shall become the property of Aqua
Creek. A new warranty period shall NOT be established for the repaired or replaced products. Such products shall remain under warranty
only for the remainder of the original warranty period on the original products purchased.
This written limited warranty constitutes the final, complete and exclusive statement of warranty terms. No person or organization is au
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thorized to make any other specific or implied warranties or representations on behalf of Aqua Creek.
THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHICH ARE
HEREBY DISCLAIMED AND EXCLUDED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR USE.
THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF ANY AND ALL WARRANTIES WITH RESPECT TO THE PRODUCTS
SHALL BE LIMITED TO REPAIR OR REPLACEMENT AT AQUA CREEK’S DESIGNATED FACTORY LOCATION, OR DULY AP-
POINTED DISTRIBUTOR, OR IN PLACE AT AQUA CREEK’S OPTION. IN NO EVENT SHALL AQUA CREEK’S LIABILITY EXCEED
THE ENTIRE AMOUNT PAID TO AQUA CREEK BY THE ORIGINAL PURCHASER FOR THE FAILED OR DEFECTIVE PRODUCT.
IN NO EVENT SHALL AQUA CREEK PRODUCTS, LLC BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDI-
RECT, PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS LIMITED WARRANTY OR OTH-
ERWISE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM
STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL OR CONSE-
QUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Aqua Creek Products, LLC
9889 Garrymore Lane
Missoula, MT 59808
Toll Free: (888) 687-3552
Local/Intnl: (406) 549-0769
www.aquacreek.com
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