Trouble shooting
NO.
1
2
The mainboard is abnormal-the orange light is off
Return to factory for maintenance
3
4
Confirm the installation location and stay away from surrounding conductors,
confirm whether the electrode needle is close to or touching the metal conductor and
remove foreign objects
Return to factory for maintenance
Return to factory for maintenance
5
Return to factory for maintenance
Return to factory for maintenance
Check the grounding of the ion bar and plant equipment, and return to the factory
for maintenance
6
Return to factory for maintenance
Safety warning
1.
Please read the instruction manual carefully before installing and using this equipment.
2.
The whole set of equipment must be reliably grounded during use, otherwise it is easy to cause abnormality or even damage to the ion bar.
3.
Do not use this equipment in environment where humidity is > 70%.
4.
It is strictly forbidden to use this equipment in flammable and explosive environments.
5.
Unauthorized disassembly of the product is strictly prohibited, internal maintenance and repair must be performed by professionals.
6.
It is strictly forbidden to touch liquid during use
,
otherwise an abnormality may occur and cause electric shock or fire.
7.
Power must be turned off during inspecting or replacing the product, otherwise it may cause electric shock or fire.
8.
The product is ventilated with dry and clean air or nitrogen which will work abnormally or be damaged if the gas source contains water or
grease.
9.
The product is specially designed to eliminate static electricity. It is strictly forbidden to use it for other purposes. Any abnormal use may
cause machine failure, electric shock, fire and other accidents.
10.
Its strictly forbidden to touch the electrode needles when power is on, otherwise it is easy to cause malfunctions and electric shock
accidents.
11.
The electrode needle is a sharp metal object, please use it with care.
12.
Please check the specifications of the power supply before powering on the product. Any power supply that does not meet the
specifications will cause damage to the product.
13.
Please check the product power cord/communication cord regularly and replace it immediately if it is damaged. Otherwise it is easy to
cause problems such as electric leakage, poor communication, and abnormal operation.
Problems
Reasons
Solutions
The indicator on the label
panel is off
pa
Poor contact of the power cable
Check whether the power cable is in good condition and securely connected
Power supply mismatch
Confirm the power supply specification
（
INPUT
：
100—240VAC 50/60Hz
；
OUTPUT
：
24VDC 2000mA
）
Electromagnetic interference
Abnormal discharge
No power supply for high voltage module
High voltage module is damaged
Panel indicator red light on
The product is smoky or burnt
High voltage module is damaged or insulation of
the discharge seat is damaged
Main-board chip is damaged caused by poor
grounding or no grounding
High voltage module is damaged
Main-board chip is damaged
Unable to discharge
Check whether the power cable is in good condition and securely connected
Confirm the power supply specification
（
INPUT
：
100—240VAC 50/60Hz
；
OUTPUT
：
24VDC 2000mA
）
Turn off the power switch / unplug the power cable, restart the ion
bar
The electrostatic removal
performance decreased
Whether the discharge seat is tightened
Discharge needle is polluted and damaged
Bearing set of ion bar is improper
There are conductors or other
ion bar
around
Confirm the discharge seat is tightened
Clean or replace the discharge needle
Confirm the best bearing set
Remove (moving) conductors or other
ion bar
No power supply, power-on indicator-green light is off
Check the power supply cable
Poor contact of the power cable
Power supply mismatch
The indicator of the RJ45
interface is off
(green light
indicates power-on, orange
light flashes with working
frequency)
