5
CONTACTLESS PAYMENTS
A great payment experience for your customers
Contactless payments are becoming more and
more popular. With the phone at the center of
everyday life, tap to pay mobile payments are fast
becoming another convenient way for customers
to pay.
Mobile payments work the same way as
contactless cards for customer payments across
all contactless terminals. Customers simply add
their eligible cards to their compatible devices and
then use it to tap and pay.
Things you and your staff need to know
Below are some steps you can follow to ensure
your staff and customers have a seamless
payment experience:
•
Ensure your terminal is easily accessible to
customers.
•
Always let the customer present their card or
smart device as they may need to hold the
device to authenticate transactions.
•
Initially, customers may take a little longer with
their payment transactions as they find the
‘sweet spot’ with their device.
•
For transactions over $100, customers may be
prompted to enter their PIN into the terminal.
Always follow the terminal prompts when
processing transactions.
If you’re not already accepting contactless
payments, contact us on 1800 039 025 to find out
more on how we can upgrade your device today.
Scenarios you might encounter
Contactless payments can be made using a range
of products in market:
•
Plastic Cards
•
Smart Phones
•
Wearables
Mobile payments give you and your customers the
processing speed of contactless transactions.
