3
MAIL / TELEPHONE ORDER TRANSACTIONS (MOTO)
1
Enter the purchase details through your POS until the EFTPOS screen displays “PRESENT CARD AMT”.
2
Press
<Func>.
3
Key in the Card Number and press
<ENTER>.
4
Key in the Expiry Date and press
<ENTER>.
5
Select Type MOTO by pressing
< >.
6
Select the order type. For
MAIL ORDERS
press
< — >
or for
TELEPHONE ORDERS
press
< >.
7
Press the
< — >
key for Single transaction,
< >
for Instalment or
< >
for Recurring transaction.
8
If the terminal prompts for a Verification Number, key in the 3 digit verification number located on the back of
the card and press
<ENTER>.
9
Transaction will be authorised and a receipt will be printed.
SETTLEMENT
ANZ Worldline Payment Solutions offers same day settlement, every day.*
* For ANZ business account holders, funds are available on the same day for online transactions, processed through
the terminal and settled before 09:00 pm (AEST). For non-ANZ business account holders, for online transactions
processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant’s bank on
the following business day and the availability of the funds will be determined by the merchant’s bank. For
transactions processed offline or via Paper Merchant Vouchers, these settlement times do not apply.
CLEARING ELECTRONIC FALL BACK (EFB)TRANSACTIONS
If you see an asterisk (*) displayed on your screen, please follow the process below to clear stored
transactions:
1
To clear EFB transactions press
<FUNC>
8, 8,
<ENTER> <ENTER> <ENTER>.
2
Terminal will clear all EFB transactions.
Note:
The terminal will clear EFB transactions automatically after being idle for a certain amount of time.
The terminal will prompt if Authorisation is required for EFB transactions. Obtain Authorisation by contacting
the relevant Authorisation Centre.
REPLACEMENT TERMINAL INSTALLATION TIPS
Please only follow the instructions when installing replacement terminals. This guide should not be used
for new terminal installation. Contact your IT support team or ANZ Worldline Payment Solutions for new
installation instructions.
Plug in the terminal using one of the two connections below
USB CABLE
SERIAL CABLE
1
Once the terminal is connected, press
<Func>
1, 1, 1, 1, 2, 2, 2, 7
<ENTER> <ENTER>.
2
Press the
< >
or
< >
buttons to cycle between the
COM0(serial) and USB connections.
3
Once the correct connection is selected, press
<ENTER>
, press
<ENTER>
again under Protocol.
