ANZ multiPos, Operating Instructions Manual

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17.3 Customer Preferred Currency
Customer Preferred Currency (CPC) has been activated on ANZ multiPOS Turbo and
multiPOS Mobile terminals for eligible merchants who deal with overseas credit
cardholders within selected merchant categories. ANZ will advise merchants if CPC has
been activated on their terminal(s).
This optional feature is offered in association with The Royal Bank of Scotland and
allows merchants to offer overseas MasterCard and Visa credit cardholders the option
of converting Australian currency purchases into a customer’s card billing currency at
the time of purchase.
CPC may help to reduce the confusion that can be associated with overseas
Transactions for both you and your customers. It allows a customer to verify that the
displayed price at the point of sale will be the same as the final charge appearing on
the customer’s credit card statement.
The CPC feature can be removed from your facility by contacting ANZ Merchant
Services on 1800 039 025.
How it Works
CPC identifies the credit card’s country of issue and offers the cardholder the option of
paying for the goods or services in their billing currency at the time of purchase.
The exchange rate and price in the cardholder’s billing currency are displayed on the
terminal making the process for currency conversion easier for both you and your
customers.
CPC complies with operating requirements for credit cards issued by MasterCard and
Visa.
Your settlement is unaffected with funds continuing to settle into your account in
Australian Dollars.
Currencies Available
CAD Canadian Dollars HKD Hong Kong Dollars SEK Swedish Krona
CHF Swiss Franc JPY Japanese Yen SGD Singapore Dollars
DKK Danish Krone MYR Malaysian Ringgit THB Thai Bhat
EUR Euro NOK Norwegian Kroner USD US Dollars
GBP Pounds Sterling NZD New Zealand Dollars ZAR South African Rand
* Available currencies may vary from time to time.