3
Debit Card Floor Limits (not including Visa and MasterCard Transactions)
• Service stations, taxis/limousines, liquor and convenience stores
$60
• Supermarkets
$200
• All Other
$100
Charge Card Floor Limits
Diners Club: ________________________ American Express: ______________________
NOTE:
A
Zero Floor Limit
applies to all Handkey Mail/Telephone Order and eCommerce Transactions.
You must phone the Authorisation Centre for Transactions over your Authorised Floor
Limit using the above phone numbers (refer to section 1.2) to verify if the account
has sufficient funds available to cover the Transaction. If approval is not obtained for
Transactions above your Authorised Floor Limit, you risk the Transaction being
charged back.
When you contact the Authorisation Centre, a Transaction will be ‘approved’ or
‘declined’. If declined, please advise the customer to contact the Card Issuer and seek
an alternative method of payment.
NOTE:
An alpha character may be provided as part of the approval code. Select the numeric key
corresponding to the alpha character and press ‘SAV’ to scroll through options. Example: If character
‘C’ is required, select number ‘2’ on the pinpad and press the ‘SAV’ key until you scroll to character ‘C’,
then press ENTER.
NOTE:
A Transaction may still be
charged back
despite being
authorised by the Authorisation Centre
.
Retain Card
If the Card Issuer has cancelled the card, the Authorisation Centre may ask you try to
retain the card.
NOTE:
Never place yourself at risk when trying to retain cards.
Please insert your Authorised Floor Limit
Please insert your Authorised Floor Limit
Summary of Contents for multiPos
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Page 46: ...42 Example of a Credit Voucher Example of a Sales Voucher ...
