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Possible Reasons:
Connection cable is damaged.
Input mode of the monitor is incorrect.
Solutions:
Method 1: Please go to Guide and select Auto-connected mode.
Method 2: Please make sure your camera has been connected correctly.
10. Forget password
Solutions:
Method 1: Please make sure that there is no default password, you can login directly.
Method 2: Please send the date and model of your NVR, you can email to us or make a phone call to us.
11. The status of your hard disk is abnormal.
Possible Reasons:
Your DVR has not installed the hard disk, or the specification of your hard disk is incorrect.
Solutions:
Method 1: Please make sure your hard drive meets all requirements from us. Please make sure your hard drive is
for the surveillance use, not for the PC.
Method 2: Please make sure your NVR has installed the hard drive in advance.
Method 3: Please go to
Main Menu
--
Advanced
--
Storage
to check if there is hard drive and its status is normal or
not. If there is nothing on the storage or the status is not normal, please click Format Storage.
Method 4: Install the hard drive and put the hard drive close to your ear to check if you can hear some noise. One
hour later, use your hand to touch the hard drive to check if it is hot. If you can not hear any noise and the surface
of hard drive is not hot, it means that the hard drive is not being powered up. Please contact us.
Please E-mail or make a call phone to us if you have any further questions.
Contact SANNCE Technical Support
US Eastern time 07:00-11:00 and 20:00-24:00 Mon-Fri
UK London time 07:00-16:00 Mon-Fri
AU Sydney time 07:00-16:00 Mon-Fri
@sanncecctv
Telephone
US:574 607 4801
UK:154 362 4340
AU:07 3106 3355
Summary of Contents for SANNCE N43SU
Page 1: ...Quick Start Guide ...