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annke SANNCE N43SU, Quick Start Manual, Page: 25 / 32

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20

install “

Active.exe

” when you visit for the first time.

Login By User or By Device

By User:

Click “

Register

” and follow the instruction when you get a new account to login, as shown in the figure

below. You can login directly if you have registered an account on your mobile phone.

By Device:

[Serial NO.]:

Input your NVR ID, enter “

Main Menu

” > “

Info

”> “

Version

” > “

Serial No

” to get it.

[Username]:

admin

[Password]:

The password is the same to the password of NVR(The default password “null” means you needn't

input the password, just keep the password box blank).

Summary of Contents for SANNCE N43SU

Page 1: ...Quick Start Guide ...

Page 2: ... OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATER PREVAILS Regulatory Information FCC Information Please take attention that changes or modification are not expressly approved by the party responsible for compliance could void the user s authority to operate the equip...

Page 3: ...ted collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recyclin...

Page 4: ...he power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factory specificat...

Page 5: ...ime Language Configuration 6 3 3 3 Network Test 6 3 3 4 Install Mobile App and Add Device 7 3 4 Network Setting 7 3 5 Add IP Cameras 8 3 6 Recording Setting 11 3 7 Playback 12 3 8 Backup 13 3 9 Alarm Setting 14 3 9 1 Motion Detect 14 3 9 2 Video Blind 15 3 9 3 Video Loss 15 3 9 4 Abnormality 16 3 10 Email Setting 16 Chapter 4 Remote Control 18 4 1 Accessing by Web Browser 18 4 2 CMS 21 4 3 Accessi...

Page 6: ...y not be included This description applies to several models and the connection methods are similar in spite of the different appearance 1 2 Rear Panel Icon Function The indicator is on when power on IR To receive remote commands CH To shift down CH To shift up ESC To cancel or return to the previous step ENTER To ensure or enter into the next step ...

Page 7: ...al models and the connection methods are similar in spite of the different appearance Chapter 2 Installation and Connections 2 1 NVR Installation During the installation of the NVR 1 Use brackets for rack mounting SN Name SN Name SN Name 1 Camera input 2 VGA output 3 HDMI port 4 USB port 5 RJ45 port 6 RS 485 input port 7 Power socket 8 GND port ...

Page 8: ...55ºC 14ºF to131ºF 7 Environmental humidity should be within the range of 10 to 90 2 2 Hard Disk Installation NVR system should be installed a 3 5 or 2 5 inches SATA internal hard drive for recording 2 5 inches SATA needs a bracket to hold the HDD The system shows the real time viewing interface but you can t record or playback without installing the hard drive disassemble the screw disassemble the...

Page 9: ... to open the Startup Wizard Quick set Enter into the IP channel configuration wizard Record Mode Select recording modes between Schedule Manual and Stop PlayBack Play back recordings PTZ Control Control the PTZ cameras High Speed PTZ Enter into controlling the high speed dome camera Color Setting Enter into setting the color parameters Brightness Contrast Hue Output Adjust Adjust the output settin...

Page 10: ...word box blank you can click OK to login directly 2 Change Password Enter Main Menu Advanced Account to modify the password 3 Forget Password We need you to provide the date of the NVR and the label shows model at the bottom of the NVR to us if you forgot the password and then we will send super password to you 3 3 Using the Setup Wizard 3 3 1 Guide Click Guide to enter into the configuration wiza...

Page 11: ...et the system data and time Date Format Choose the data format YMD MDY DMY Date Separator Choose list separator of the data format Time Format Choose time format 24 hour or 12 hour Language Select the language you want Such as English French Portuguese Russian Italian S Chinese T Chinese Spanish Thai Greek Japanese German Polish 3 3 3 Network Test ...

Page 12: ...4 Install Mobile App and Add Device 1 Install Mobile App You can enter Guide to go to this interface Scan the QR code of APP below to download mobile app from App Store or Google Play 2 Add Device Scan the QR code of Serial No below to add your device by the XMEye app on your mobile phone 3 4 Network Setting Go to NVR s Main Menu System Network click and check DHCP Enable and then you will get an ...

Page 13: ...rial No to check your Serial No It s a combination of 16 characters and numbers as shown in the figure below 3 5 Add IP Cameras Before adding the camera make sure the IP camera supports Onvif protocol and the resolution of IPC must be less than or equal to the resolution of NVR Before you can get a live view or record of the video you should add the IP camera to the device Please make sure the net...

Page 14: ...nd click Add the channel you want to add the IP camera click Apply to save the setting Method 2 Right click the mouse will pop up the quick menu click Guide Time Language Configuration Network Test Install Mobile App Add Devices Mode Selection enters into the interface of mode selection to add the IP camera There are three modes Quick set Auto connected mode Manual mode as shown in the figure belo...

Page 15: ...ple you can tick the sixth option it will connect to 4 NVR and 4 IP cameras System will reboot after you change the NVR to IP mode as shown in the figure below 2 Click the icon in the middle 3 Click search select the camera click Add input the user name and password of IP camera and then click Apply to save the setting as shown in the figure below ...

Page 16: ...R s Main Menu Info HDD Info to confirm that the status of hard disk is Normal 2 Go to NVR s Main Menu Record Record Configuration to go to the interface of recording setting The system will keep recording all day long when you set the recording time for 24 hours Select and check Regular Schedule recording Detect motion detection recordings Alarm other alarm recordings like video loss recordings an...

Page 17: ...ecord Mode Set video state schedule manual or stop Period Set the time section of common recording The recording starts in the set range only Record Type Set recording type regular detect or alarm 3 7 Playback Two methods for you to playback the video files in the hard drive 1 Right click and then select Playback in the menu structure on your desk 2 Enter Main Menu Record Playback The video has be...

Page 18: ...n Menu Record Backup you can backup the video files to external storage Plug the USB drive into the USB 2 0 port as shown in the figure below Click Backup button will pop up a dialog box You can select the backup files according to the Type Channel Start Time End Time Add your files select Backup format AVI or H 264 and click Start as shown in the figure below ...

Page 19: ...on the PC 3 9 Alarm Setting Go to NVR s Main Menu Alarm to go to the interface of Alarm setting Alarm functions include motion detect video blind video loss alarm input and alarm output as shown in the figure below 3 9 1 Motion Detect Steps 1 Go to NVR s Main Menu Record Record Configuration to tick Detect 2 Go to NVR s Main Menu Alarm Motion Detect to go to the interface of Motion Detect Click an...

Page 20: ...ect Channel Sensitivity Period Alarm Out Record Channel Buzzer Send Email according to you needs and then click OK to save as shown in the figure below When the video image is influenced by the environment such as in the dim lighting conditions or reaching the setting sensitivity parameter the camera mask function and the linkage function will be turned on 3 9 3 Video Loss Steps 1 Go to NVR s Main...

Page 21: ...m Abnormality to go to the interface of Abnormality Click and select Event Type No Storage Storage Device Error Storage No Device Net Disconnection IP Conflict can be selected Enable Show Message Buzzer Mobile Reported Send Email according to you needs and then click OK to save as shown in the figure below Analyzing and inspecting current software and hardware of the device When some abnormal even...

Page 22: ...n in the figure below 4 Please tick Enable and Need SSL input the information as required such as SMTP Server is smtp gmail com you must enable Less secure on on your Gmail Port is 465 User Name and Sender is your gmail account Password is your gmail account password Receiver can be any email change Title according to you needs and then click OK to save as shown in the figure below Make sure your ...

Page 23: ...e you have a router and high speed network connection 2 Connect the NVR to your router by using an Ethernet cable 3 Upgrade your client software and mobile app to the latest version 4 Make sure your network speed come up to 1Mbps at least to get the best video recording 5 Enter Main Menu Info Version to confirm that the Nat status shows connected Go to NVR s Main Menu System Network IP Address to ...

Page 24: ... password box blank then you can login on Web Browser You will go the interface as shown in the figure below after you login successfully You will get the image if the camera connects to the channel successfully Visit http xmeye net via IE browser on PC as shown in the figure below Select the language at the upper right and then click Download to download and install Active exe You must ...

Page 25: ...ogin as shown in the figure below You can login directly if you have registered an account on your mobile phone By Device Serial NO Input your NVR ID enter Main Menu Info Version Serial No to get it Username admin Password The password is the same to the password of NVR The default password null means you needn t input the password just keep the password box blank ...

Page 26: ...the first time Device Name User defined Login Type Select ARSP Serial ID Enter Main Menu Info Version Serial No to get your Serial NO It s a combination of 16 characters and numbers Port TCP port default by 34567 User Name Password The default user name is admin and can not be changed The password is the same to the password of NVR The default password null means you needn t input the password jus...

Page 27: ...me and Password c Tap to add a new device d Configure the following 1 Device Name Input a name for your system on your own 2 Scan the QR code on the NVR s Guide to get the Serial Number The Guide will pop up when you powered on the NVR for the first time and you can find it on the NVR s quick menu You can enter Main Menu Info Version Serial No to get the Serial Number and then input your Serial Nu...

Page 28: ...onnected cameras 4 3 2 Android a Install the XMEye APP for free from the Google Play Tap the icon XMEye to open the APP b Tap Register to create a new account Need to input the User name and Password c Tap to add a new device d Configure the following 1 Device Name Input a name for your system on your own 2 Scan the QR code on the NVR s Guide to get the Serial No The Guide will pop up when you pow...

Page 29: ...gher than the display resolution of NVR Otherwise the monitor will not show any image of cameras Solutions Method 1 Use the monitor with a higher resolution to connect your NVR so that you can log in NVR and change its display resolution to lower one Method 2 You can access the camera through CMS software on your computer to change its display resolution to lower one Method 3 You can access the NV...

Page 30: ...NAT is not connected Solutions Please go to Main Menu Info Version to check the status of NAT is Connected 4 NAT is probing DNS Possible Reasons Your IP address is wrong Connection cable is damaged Solutions Method 1 Make sure the yellow light is flicker and the green light doesn t flicker if not you should change your network cable or change the internet access on the router Method 2 Fix your IP ...

Page 31: ...nternal hard disk drive for recording Without hard drive the system can show live viewing but can not be recorded or playback The status of hard drive is abnormal Solutions Method 1 Make sure the hard drive is installed The hard drive is installed for the first time needs to format you can enter the Main Menu Advanced Settings Hard Disk Management to click format and select the hard disk Method 2 ...

Page 32: ... PC Method 2 Please make sure your NVR has installed the hard drive in advance Method 3 Please go to Main Menu Advanced Storage to check if there is hard drive and its status is normal or not If there is nothing on the storage or the status is not normal please click Format Storage Method 4 Install the hard drive and put the hard drive close to your ear to check if you can hear some noise One hour...

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