RMS Hotlist
65
RMS - Administrator’s Guide
Resetting a Room When Appearing In Parameter Needing Attention List
If a notification has been set for a device it is necessary to reset it in the Hot List.
1.
Select the
Hot List
from the menu on the left side of the RMS application page.
2.
Select
Reset
for the offending parameter.
Responding To a Room When Appearing In Parameter Needing Attention
1.
Select the
Hot List
from the menu on the left side of the RMS application page.
2.
Select
Respond
to launch the
Send Response
page.
3.
Select either a pre-defined response from the drop down menu or type a response in the text field
provided.
4.
Click
Send
.
Room Troller Failure
Troller failure occurs when the internal scheduling system has failed to attach to the scheduling system
mailbox/account and synchronize appointments for the listed room (FIG. 61).
FIG. 61
Hot List - Room Troller Failure Section
Room Troller Failure
• Failure Time
The time stamp from the server when the Troller Failure was detected.
• Error Description
What error occurred and in which room.
• Resolve
Link to the
View Room Settings Page
section on page 85.
Check the scheduling plug-in mailbox configuration for this room.
Summary of Contents for RMS
Page 24: ...RMS Resource Management Suite 12 RMS Administrator s Guide ...
Page 58: ...RMS Configuration Wizard 46 RMS Administrator s Guide ...
Page 72: ...RMS Administration 60 RMS Administrator s Guide ...
Page 78: ...RMS Hotlist 66 RMS Administrator s Guide ...
Page 170: ...Reporting Page 158 RMS Administrator s Guide ...
Page 182: ...Configuration Page 170 RMS Administrator s Guide ...
Page 186: ...Help Page 174 RMS Administrator s Guide ...
Page 188: ...Sitemap Page 176 RMS Administrator s Guide ...
Page 211: ...RMS Touch Panel Pages 199 RMS Administrator s Guide ...