3-6
Supervisor
’
s Operation Manual
Damaged Ticket Transactions
If the customer has a ticket that cannot be read by the Validator or the Swipe Reader, the Fee
Computer will allow a Damaged Ticket transaction.
To begin the transaction, the cashier must press
F3 Damaged
from the transaction Menu and the
Instruction Window will prompt the cashier to manually enter the entry time and date of the
customer. The entry time must be entered in
HH:mm
format and the entry date in
MM/DD
format.
If a validator is used, a blank magnetic stripe ticket must be inserted into the validator (mag-stripe
facing up and to the right) to complete the transaction. The transaction process will continue and the
words “DAMAGED TICKET” will appear on the receipt, along with the associated rate number.
Backout Ticket Transactions
If a patron drives into an entry lane, removes a ticket from the ticket dispenser and backs out of the
entry lane without crossing the gate and entering the parking facility, the ticket will be registered as a
Backout ticket.
If a customer attempts to use a ticket that has been registered as a Backout Ticket, the Fee
Computer will reject the ticket and inform the cashier that the ticket is no longer valid because it is a
Backout ticket. Only a supervisor may Override a Backout Ticket Transaction.
Note:
Backout tickets cannot be identified and processed without optional Facility Management
Software used in conjunction with the AGP-5200 Fee Computer System.
Summary of Contents for AGP-5200 Series
Page 1: ...AGP 5200 Series Phase IV Fee Computer Supervisor s Operation Manual...
Page 16: ...2 6 Supervisor s Operation Manual...
Page 42: ...4 16 Supervisor s Operation Manual...
Page 45: ...Supervisor s Operation Manual 5 3 Figure 5 1 The Cashier Shift Report...
Page 48: ...5 6 Supervisor s Operation Manual Figure 5 2 The Reverse Tax Cashier Shift Report...
Page 58: ...5 16 Supervisor s Operation Manual...
Page 61: ...Supervisor s Operation Manual 6 3 Figure 6 1 Sample Store Reports...
Page 65: ...Supervisor s Operation Manual 6 7 Figure 6 2 Sample Length of Stay Report...
Page 69: ...Supervisor s Operation Manual 6 11 Figure 6 3 Parking Fee Classification Report...
Page 75: ...Supervisor s Operation Manual 6 17 Figure 6 5 Programming Parameters Report...
Page 84: ...6 26 Supervisor s Operation Manual Figure 6 9 The LPN Entry and LPI Activity Reports...
Page 88: ...7 4 Supervisor s Operation Manual...
Page 89: ......
Page 90: ...AFA 307105 Software Version 3 3 Printed in USA Copyright 2010 11 10 0...