Amano AGP-5200 Series, Operation Manual

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Supervisor
’
s Operation Manual i
Table of Contents
Chapter 1: Introduction ..................................................................................................................1-1
Overview of the AGP-5200 Fee Computer....................................................................................1-1
AGP-5200 Fee Computer Features...............................................................................................1-2
AGP-5200 Fee Computer Hardware Diagram...............................................................................1-3
Components of the Main Menu .....................................................................................................1-4
The Operation Key Window...........................................................................................................1-5
The Keyboard Functions ...............................................................................................................1-6
Chapter 2: Accessing the Fee Computer......................................................................................2-1
Cashier Sign On Procedure (Personal Identification Numbers) ....................................................2-1
Overruling a Cashier Operation.....................................................................................................2-2
Signing On the Next Cashier.........................................................................................................2-2
Signing Off the Current Cashier ....................................................................................................2-3
Cashier Breaks..............................................................................................................................2-3
Relief Cashiers ..............................................................................................................................2-5
Chapter 3: Transactions.................................................................................................................3-1
Overview of the Transaction Process............................................................................................3-1
Manual Keypad Entry ..............................................................................................................3-2
Multiple Rates ..................................................................................................................3-2
Internal Swipe Reader.............................................................................................................3-3
AGP-5600 Validator ................................................................................................................3-4
Lost Ticket Transactions (When using an optional AGP-5600 Validator)......................................3-5
Using A Blank Magnetic Stripe Ticket .....................................................................................3-5
Using Special Tickets ..............................................................................................................3-5
Damaged Ticket Transactions.......................................................................................................3-6
Backout Ticket Transactions .........................................................................................................3-6
Prepaid (Pay on Entry) Transactions.............................................................................................3-7
Miscellaneous Transactions ..........................................................................................................3-8
Voiding Transactions.....................................................................................................................3-8
License Plate Inventory System Transactions...............................................................................3-9
Overview of the LPI System ....................................................................................................3-9
LPI Transaction Process .........................................................................................................3-9
Entering the Vehicle’s License Plate Number ................................................................3-10
Troubleshooting the LPI system............................................................................................3-10
Chapter 4: Payment Options..........................................................................................................4-1
Overview of Fee Computer Installations........................................................................................4-1
Validation Coupons .......................................................................................................................4-1
Cash Payments .............................................................................................................................4-2
Credit Card Payments ...................................................................................................................4-3
Check Payments ...........................................................................................................................4-5
Applying Store Discounts to Payments .........................................................................................4-6
Processing Short Transactions ...............................................................................................4-8
Switching to an Event Rate for a Single Transaction ..............................................................4-9
Processing a Tax Exempt Transaction....................................................................................4-9
Switching to a Secondary Currency for the Current Transaction ..........................................4-10
Printing Transaction Receipts .....................................................................................................4-10
Printing Validation Data on Tickets..............................................................................................4-12
Using the AGP-5600 Validator ..............................................................................................4-12
AGP-5600 Validator Ticket Details.................................................................................4-12
Using the AGP-0505 Slip Printer...........................................................................................4-14
Slip Printer Ticket Details ...............................................................................................4-14