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Amano AGP-5200 Series, Operation Manual

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Supervisor

’

s Operation Manual 

 

1-1 

Chapter 1: Introduction 

Welcome to the AGP-5200 Phase III Fee Computer Supervisor’s Manual. This guide is to be used 
by a supervisor to learn and program the Fee Computer.  
 
Depending on access privileges, some functions mentioned in this manual may not be available. 
Refer to

 The Maintenance Module 7-1

 and the AGP-5200 Installation/Configuration manual for more 

information. 
 

Overview of the AGP-5200 Fee Computer 

The AGP-5200 Fee Computer is an extremely powerful, user-friendly and secure parking fee control 
system. The Fee Computer can accept ticket information in multiple ways, calculate parking fees, 
accept multiple payment types and generate a wide range of reports.  
 
The software running on the Fee Computer is divided into six separate modules, the 
following table indicates which manuals contain information on the modules.  
 

Module Name 

Name of Manual 

The Normal Module 

The AGP-5200 Series Supervisor’s Operation Manual 

The Maintenance Module 

The AGP-5200 Series Supervisor’s Operation Manual 

The Reports Module 

The AGP-5200 Series Supervisor’s Operation Manual 

The Configuration Module 

The AGP-5200 Series Installation/Configuration Manual 

The Rates Module 

The AGP-7800/5200 Rate Structure/Configuration Setup Guide 

The Diagnostic Module 

The AGP-5200 Series System Diagnostic Manual 

Summary of Contents for AGP-5200 Series

Page 1: ...AGP 5200 Series Phase IV Fee Computer Supervisor s Operation Manual...

Page 2: ...out written permission from Amano Cincinnati Inc 140 Harrison Avenue Roseland NJ 07068 Licenses and Trademarks AGP 5200 Fee Computer is a registered trademark of Amano Cincinnati Inc Windows and MS DO...

Page 3: ...3 5 Using Special Tickets 3 5 Damaged Ticket Transactions 3 6 Backout Ticket Transactions 3 6 Prepaid Pay on Entry Transactions 3 7 Miscellaneous Transactions 3 8 Voiding Transactions 3 8 License Pla...

Page 4: ...nt Menu 5 13 Accessing other Fee Computer Modules 5 13 Printing a Journal Report 5 14 Setting the System Clock 5 15 Chapter 6 The Reports Module 6 1 Store Discount Reports 6 2 Length of Stay Report 6...

Page 5: ...ter can accept ticket information in multiple ways calculate parking fees accept multiple payment types and generate a wide range of reports The software running on the Fee Computer is divided into si...

Page 6: ...with the AGP 9100 LPI system The Credit Card Upgrade Kit USB External Floppy Drive Unit Additional Cash drawers AGP 0500 Lock Box The AGP 5200 also includes the following features Configurable for a...

Page 7: ...authorization or denial slips and short payment agreements for customers Swipe Reader Reads encoded parking tickets and credit cards for payment Adjustable Color Monitor Displays user prompts transact...

Page 8: ...tion keys available for the current operation Status Indicator Displays a round indicator light that represents the Fee Computer status by color Green indicates normal operation Yellow indicates cauti...

Page 9: ...s and Cashier ID This information will be displayed temporarily in the Instruction Window and the Function Keys window will display a list of available options The Menu Key Pressing the Menu key will...

Page 10: ...available on the screen The middle row of grey keys The 5 key is used to quickly enter a 5 00 amount The 10 key is used to quickly enter a 10 00 amount The 20 key is used to quickly enter a 20 00 amou...

Page 11: ...d the first time the Fee Computer is powered up in order for the Fee Computer to boot If no cashier is signed on the Fee Computer will automatically prompt for a Pin If a cashier is currently signed o...

Page 12: ...urn to the transaction menu where the overruling cashier will have the option to perform an operation that they have access rights to When the operation is completed the Fee Computer will automaticall...

Page 13: ...r The Fee Computer cannot perform any operations in the sign off mode until the next cashier signs on Cashier Breaks The F4 Begin Brk option is recommended if the cashier will be away from the Fee Com...

Page 14: ...n from break a new cashier may use this option When a new cashier signs on the cashier on break will be automatically signed off F7 Sign Off This option allows the cashier to sign off F3 Begin Rlf See...

Page 15: ...mputer but this does not sign off the original cashier who is automatically placed on break If the Relief Cashier is assigned a new cash drawer the money for each cashier is kept separate If the Relie...

Page 16: ...2 6 Supervisor s Operation Manual...

Page 17: ...e due The Instruction Window Instructs the cashier to perform a variety of tasks insert a ticket enter a payment amount etc The Data Entry Window Displays transaction details such as date time and amo...

Page 18: ...ll become selected The Instruction Window will prompt the cashier to manually enter the Entry Time and Date printed on the ticket Once the information has been entered into the Fee Computer the system...

Page 19: ...ternal Swipe Reader For systems enabling the internal swipe reader the F1 Normal key will become selected and the Instruction Window will prompt the cashier to insert a ticket into the Swipe Reader Th...

Page 20: ...ompt the cashier to insert a ticket into the AGP 5600 Validator The cashier must insert the ticket with the magnetic stripe facing up and to the right Note If you insert an invalid ticket into the AGP...

Page 21: ...DD format A blank magnetic stripe ticket must then be inserted into the validator mag stripe face up and to the right to complete the transaction The transaction process will continue and the words L...

Page 22: ...ransaction The transaction process will continue and the words DAMAGED TICKET will appear on the receipt along with the associated rate number Backout Ticket Transactions If a patron drives into an en...

Page 23: ...nd the transaction process will continue If the parking facility wishes to issue entry tickets and the system is not equipped with an automatic ETP 22 ticket dispenser with special firmware the Fee Co...

Page 24: ...her so the cashier must calculate the total fee including tax before performing the transaction To begin a miscellaneous transaction the cashier must press F6 Misc from the Transaction Menu and manual...

Page 25: ...tion is entered into the Fee Computer and the LPI Host is contacted to search for the vehicle and entry date The Fee Computer will automatically calculate the appropriate parking fees and update the v...

Page 26: ...e on the ticket The transaction process will continue to the payment menu If the vehicle s license plate number is found in the LPI database the status indicator will flash red and the instruction win...

Page 27: ...ke the ticket to the central pay location The cashier processes the ticket collects the parking fee and re issues the ticket to the customer to be used as an exit ticket At the facility exit the custo...

Page 28: ...hausted its number of uses it is then marked as used and either returned to the cashier or vaulted If an optional AGP 0500 Lock Box is used Cash Payments Cash is the default payment option for all tra...

Page 29: ...ing the cashier The credit card may also be read by the Validator if you have a specific RWPV Main Logic Board part number U13913 01 Rev B or higher and Firmware Chip part number U14144 Rev 33 or high...

Page 30: ...nding on configuration to validate the credit card information If authorization is approved a credit card authorization slip will be printed An authorization number will appear on the slip If authoriz...

Page 31: ...d press ENTER If the check amount matches the full amount on the display the user must press ENTER If the check does not match the full amount on the display the user must enter the amount of the chec...

Page 32: ...ore from the Payment Menu enter the store coupon number and press ENTER The name and ID number of the store and the amount of the discount will appear in the Summary Window To apply a store discount m...

Page 33: ...ill automatically complete itself Any additional discounts that exceed the total fee will be nullified to zero The receipt will display the name and ID number of each Store Discount the number of time...

Page 34: ...m the Special Payment Options Menu The status indicator will flash red and the cashier will be prompted to press ENTER to end the transaction as Short The Total Fee Cash Paid and Cash Unpaid will be d...

Page 35: ...indow the Data Entry Window and Fee Display Window The transaction process will continue Note To switch to an Event Rate for all transactions see Switching to an Event Rate for All Transactions 5 12 P...

Page 36: ...n the Fee Computer can be configured to print a receipt automatically If the Fee Computer is not configured to automatically print a receipt the cashier may press the Receipt key at any time during th...

Page 37: ...vehicle entered and or exited the facility Partial credit card number and amount charged Ticket number and dispenser number Check number and amount due Rate used to calculate the fee Cash received Pa...

Page 38: ...d the Fee Computer will instruct the AGP 5600 Validator to print validation data on the ticket The cashier must insert the ticket with the magnetic stripe facing up and to the right AGP 5600 Validator...

Page 39: ...nfigured Hour and Minutes are always 2 digits each 8 Indicated Gross Fixed character G indicates gross amount of fee 9 Gross Fee Gross Parking Fee Tax 10 Indicated Net Fixed character N indicates net...

Page 40: ...shier must place the ticket vertically into the Slip Printer with the mag stripe facing down and to the right Carefully align the ticket with the guide on the right side If inserted correctly the red...

Page 41: ...s always configured Hour and Minutes are always 2 digits each 4th Line Rate Type Letter associated with rate used to calculate the fee on the ticket R Regular Rate E Event Rate Letter associated with...

Page 42: ...4 16 Supervisor s Operation Manual...

Page 43: ...600 Validator is installed this option re initializes communications with the validator should the validator stop processing tickets The message Optimizing Please Wait will be displayed in the Instruc...

Page 44: ...ting To print a Cashier Shift Report the user must press F1 Cashier from the Cashier Revenue Totals Menu The Fee Computer can also be configured to automatically print a Cashier Shift Report when a ca...

Page 45: ...Supervisor s Operation Manual 5 3 Figure 5 1 The Cashier Shift Report...

Page 46: ...y Total amount of Misc Short Money Negative Total Cash Sales Total amount of Sales in Cash Primary Currency in Drawer Amount of Primary Currency in drawer when cashier Signed Off Totals in Secondary C...

Page 47: ...rimary Short Amount Miscellaneous Amount Miscellaneous Short Amount Counts Trans Type Total Counts of all Transaction Types processed Trans Start Statistics on how each transaction was initiated Auto...

Page 48: ...5 6 Supervisor s Operation Manual Figure 5 2 The Reverse Tax Cashier Shift Report...

Page 49: ...since this report was last printed This does not include Level One data that has not yet printed This report can be used as a weekly grand total report or weekly summary of all cashiers shifts Once p...

Page 50: ...Shift Summary Report was last printed This report can be used as a daily subtotal report Level Two Cashier Shift Subtotal Report Pressing F3 Level2 will print a summary of all Level One Cashier Shift...

Page 51: ...ses over the closing loop as it exits the lane Keeping the Barrier Gate Open Pressing F2 Keep Open will open the gate and hold it open until it is instructed to release regardless of whether a vehicle...

Page 52: ...ness options available F1 Standard Standard Brightness F2 Bright Increased Brightness Panic Alarm In an emergency such as a robbery the cashier may trigger a panic alarm by pressing the following sequ...

Page 53: ...using the numeric keypad and press ENTER The cash drawer will open and the Fee Computer will return to the Transaction Menu Removing Cash from the Cash Drawer This function is used when removing cash...

Page 54: ...ent Rate the cashier must press the appropriate function key and the Fee Computer will return to the Transaction Menu Note To switch to an Event Rate for a single transaction see Switching to an Event...

Page 55: ...ect to open a module from the following menu F1 Reports Loads the Reports Module See The Reports Module 6 1 F2 Maint Loads the Maintenance Module See The Maintenance Module 7 1 F3 Config Loads the Con...

Page 56: ...he ending date of the report The latest date available appears next to Maximum in the Summary Window End Time The ending time of the report The latest time available appears next to Maximum in the Sum...

Page 57: ...date in mm dd yyyy format System Clock Time The user must enter the system time in 24 hour format After the settings are correct press F6 Commit to zero the seconds and start the clock Note The Fee C...

Page 58: ...5 16 Supervisor s Operation Manual...

Page 59: ...Entry Exit Classification Report 6 12 F5 Program See Program and Rate Configuration Report 6 16 F9 LPI See License Plate Inventory System Reports 6 23 If equipped F10 Exit Opens the module selection...

Page 60: ...f the report The latest time available appears next to Maximum in the Summary Window Print Inactive Stores A store is considered Inactive if no store discounts were applied within the selected report...

Page 61: ...Supervisor s Operation Manual 6 3 Figure 6 1 Sample Store Reports...

Page 62: ...ppears next to Minimum in the Summary Window From Time The starting time of the report The earliest time available appears next to Minimum in the Summary Window To Date The ending date of the report T...

Page 63: ...discounts except for taxes Net Without Tax Prints the total revenue after all deductions Transaction Type This option determines which transaction types to include The options are All Normal Lost Dama...

Page 64: ...of 59 minutes The user must press F6 Next Page to advance through the screens containing all 36 Time Period Categories If the user does not wish to program all 36 categories selecting Disabled will di...

Page 65: ...Supervisor s Operation Manual 6 7 Figure 6 2 Sample Length of Stay Report...

Page 66: ...xt to Minimum in the Summary Window To Date The ending date of the report The latest date available appears next to Maximum in the Summary Window To Time The ending time of the report The latest time...

Page 67: ...t or Lot Enabled Status This option allows the user to specify whether to include Area Events or Lots that are currently enabled disabled or both All Name Select a name from the list for the Area Even...

Page 68: ...ed a value of one dollar The user must press F6 Next Page to advance through the screens containing all of the areas If the user does not wish to program all categories selecting Disabled will disable...

Page 69: ...Supervisor s Operation Manual 6 11 Figure 6 3 Parking Fee Classification Report...

Page 70: ...f the report in which the first transaction occurred The earliest time available appears next to Minimum in the Summary Window To Date The ending date of the report in which the last transaction occur...

Page 71: ...ot Enabled Status This option allows the user to specify whether to include Area Events or Lots that are currently enabled disabled or both All Name Select a name from the list for the Area Event or L...

Page 72: ...gories By default each Time Period Category is assigned a value of 30 minutes This default setting covers a range of 24 hours The user must press F6 Next Page to advance through the screens containing...

Page 73: ...6 15 Printing the Report After configuring all options the user may print the report by pressing F8 Print See Figure 6 4 Entry Exit Classification Report for an example of this report Figure 6 4 Entr...

Page 74: ...rts serve as a quick reference when troubleshooting the Fee Computer Program Configuration Report The user must select F1 Config from the Program and Rate Configuration Reports menu to print the Progr...

Page 75: ...Supervisor s Operation Manual 6 17 Figure 6 5 Programming Parameters Report...

Page 76: ...ormation for a variable rate The user can select configuration parameters using the up and down arrow keys on the Fee Computer keyboard The available choices for each option will appear in the Summary...

Page 77: ...anual 6 19 Printing the Report After configuring all options the user may print the report by pressing F8 Print See Figure 6 6 Sample Variable Rate Report for an example of this report Figure 6 6 Samp...

Page 78: ...rameters using the up and down arrow keys on the Fee Computer keyboard The available choices for each option will appear in the Summary Window Select Flat Rate to Print The user must select a flat rat...

Page 79: ...Reports Menu to print this report The user can select configuration parameters using the up and down arrow keys on the Fee Computer keyboard The available choices for each option will appear in the Su...

Page 80: ...guring all options the user may print the report by pressing F8 Print Each transaction type will be listed along with the Area Name Rate Type and Rate Name See Figure 6 7 Sample Flat Rate Report for a...

Page 81: ...LPN Entry and LPI Activity Reports for an example of this report Configuring Report Time Parameters The user must enter the report time parameters using the numeric keypad on the Fee Computer The ava...

Page 82: ...es for each option will appear in the Summary Window Sort By The user must select whether to sort the report by either Exit Time or Cashier Which Transactions The user must select which type of LPI Tr...

Page 83: ...pears next to Minimum in the Summary Window From Time The starting time of the report The earliest time available appears next to Minimum in the Summary Window To Date The ending date of the report Th...

Page 84: ...6 26 Supervisor s Operation Manual Figure 6 9 The LPN Entry and LPI Activity Reports...

Page 85: ...rer Selected parameters in this menu will be displayed in the Edit Window for modification The Status Bar indicates the project currently loaded Tool Bar For most operations all regular functions can...

Page 86: ...rmation in the fields under the Information Menu in the Editing Window The following fields are required for each cashier ID Each cashier must have a unique three digit ID Number between 100 and 999 P...

Page 87: ...s unchecked the cashier will not be allowed to perform the listed function The rights granted here work in conjunction with Fee Computer privileges and restrictions defined in the Configuration module...

Page 88: ...7 4 Supervisor s Operation Manual...

Page 89: ......

Page 90: ...AFA 307105 Software Version 3 3 Printed in USA Copyright 2010 11 10 0...

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