Copyright 2008 The Amanda Company, All Rights Reserved
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Chapter 11: Outbound Dialing
To make outbound calls, you must connect at least 1 line to the Vdex system. The
system can accommodate up to 4 analog telephone lines, and up to 6 SIP provider
accounts. Once the telephone lines are connected to FXO ports users can make
outbound calls by dialing:
9 + <7 or 10 digit number> (to make a local call)
9 + 1 + <10 digit telephone number> + (to make a long
distance call)
011 + <number> (to make an international call)
These are all default outbound dial rules.
One really nice thing about the Vdex system (and Asterisk) for that matter is how flexible
it is. It’s very easy to change the default or add additional outbound dialing rules. For
example, If you would like to add a new outbound dialing rule changing the default digit to
dial out from a 9 to an 8 or some other access code such as a four digit code (making
outbound dialing more restrictive) it’s easy to do so. Figure 17 shows an example of
being able to dial a 1 as a lead digit instead of a 9, and not having the 1 stripped out of
the dialed number. This way long distance calls can be made by simply dialing the 11
digit number (1 + the 10 digit number).
To add a new rule, click on
Dialplan => Outbound Dialing Rules => Add Outbound
Rule => Pattern Wizard
Figure 17 shows a new rule defining the ability to dial a 1 + a 10 digit number to make a
long distance call.
Figure 17
New outbound dialing rules can be added to allow the use of different FXO or SIP trunks
based on the first digit dialed. By default when dialing out FXO ports 1-4 may be used to
make the outbound calls depending on the lines in use. If you would like to define a new
outbound dialing rule so that FXO port 3 is used when callers press 7 + the number, you
would select FXO3 as the outbound trunk when creating the dialing rule (see figure 18).
