Copyright 2008 The Amanda Company, All Rights Reserved
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Blind Transfer:
This depends on the type of telephone being used.
When using a Linksys phone:
While on a call
press the transfer button
and
enter the
extension
number,
press the transfer button again
and
hang-up
.
When using a SNOM phone:
While on a call
put the caller on hold, dial the
extension you want to transfer the caller to, press
the transfer button, and then hang-up.
Redial:
The
redial button
can be used to open a list of
previously called numbers. Using the
up and down
arrows
select the number to be redialed, and
press the
dial button
to call that number.
Supervised/Attended Transfer:
While on a call
put the caller on hold, dial the
extension you want to transfer the caller to, when the
called party answers announce the caller, press the
transfer button, and then hang-up.
Call Forward Busy
Depends on the telephone being used. Enabling and
Disabling busy forwarding on is a feature of the phone.
Most SIP phones are programmable and come with
default codes to enable and disable busy forwarding. In
some cases its *90 + the extension to enable and *91 to
disable busy forwarding. Please consult the
documentation for the telephone for more information.
Auto Answer
Some VoIP phones support auto answer. Check in the
phone setup to enable/disable this feature. Auto answer
can be enabled on SNOM phones using the web
interface for the phone.
Do Not Disturb
Enabling and Disabling do not disturb on your telephone
extension is a feature of the telephone. Most SIP phones
are programmable and come with default codes to
enable and disable do not disturb. In some cases its *78
to enable and *79 to disable do not disturb on your
phone. Some telephones have a DND button that you
can press to enable do not disturb and press again to
disable. Please consult the documentation for your
telephone for more information and to confirm the dial
codes for do not disturb.