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19

Chapter 1

Product Description

The sections in this chapter describe the hardware components of the 
802.11ac Wave 2 TQ5403 and TQm5403 Wireless Access Points:

“Features” on page 20

“TQ5403 Models” on page 22

“Hardware Components” on page 23

“Management Tools” on page 26

“LAN1 and LAN2 Ports” on page 27

“DC Connector and On/Off Button for an External AC/DC Power 
Adapter” on page 30

“LEDs” on page 31

“Reset Button” on page 32

Summary of Contents for TQ5403

Page 1: ...613 002713 Rev C TQ5403 and TQm5403 Enterprise class 802 11ac Wave 2 Wireless Access Points with 2 4GHz and 5GHz Radios Installation Guide...

Page 2: ...espective owners Allied Telesis Inc reserves the right to make changes in specifications and other information contained in this document without prior written notice The information provided herein i...

Page 3: ...e that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to p...

Page 4: ...minimum distance 20 cm between the radiator your body European Union Restriction of the Use of Certain Hazardous Substances RoHS in Electrical and Electronic Equipment This Allied Telesis RoHS compli...

Page 5: ...1ac OFDM Safety CB UL UL IEC 60950 1 2005 A1 2009 A2 2013 and EN60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 UL IEC 62368 1 2014 and EN62368 1 2014 UL 60950 1 2nd Edition 2014 10 14 CSA C22 1 NO 609...

Page 6: ...1 2014 AMD 2017 IEC 61000 3 2 2014 IEC 61000 3 3 2013 FCC IC 47 CFR Part15 subpart C 47 CFR Part15 subpart E ICES 003 RSS 247 RSS Gen CE RED Directive 2014 53 EU European Council Directive 2014 30 EU...

Page 7: ...RIB STD T66 ARIB STD T71 Thailand NBTC Singapore IMDA TS SRD Figure 1 Singapore IMDA Logo Korea KC Vietnam MIC Figure 2 Vietnam MIC Logo India WPC Malaysia SIRIM Hong Kong OFCA Taiwan NCC BSMI China S...

Page 8: ...le in a PDF document titled Translated Safety Statements on the Allied Telesis website at www alliedtelesis com library Remarque Les consignes de s curit portant le symbole sont traduites dans plusieu...

Page 9: ...t 33 Reviewing Safety Precautions 34 Unpacking the Shipping Box 37 Reviewing Installation Guidelines 39 Installing the Access Point on a Table 41 Overview to Installing the Access Point on a Wall or C...

Page 10: ...ission Interference Statement 64 Industry Canada Statement 66 Europe EU Declaration of Conformity 68 Operating Frequencies and Maximum Transmission Power Levels 68 Radiation Exposure Statement 68 Impo...

Page 11: ...e Holes for the Key Hole Slots 46 Figure 15 Installing Two Screws 47 Figure 16 Installing the Mount Bracket On the Screws 48 Figure 17 Pre Drill Holes on Mounting Bracket 48 Figure 18 Securing the Mou...

Page 12: ...List of Figures 12...

Page 13: ...Table 4 Environmental Specifications 57 Table 5 Input Power Specifications 58 Table 6 External AC DC Adapter Specifications 58 Table 7 PoE Power Requirements on Port LAN1 59 Table 8 LAN Port Specifica...

Page 14: ...List of Tables 14...

Page 15: ...Wireless Access Points For installation instructions for the TQ5403e Wireless Access Point refer to the Allied Telesis TQ5403e Wireless Access Point Installation Guide This preface contains the follow...

Page 16: ...es provide additional information Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data Warning Warnings inform you that performing o...

Page 17: ...k support tickets learn about Return Merchandise Authorizations RMAs and contact Allied Telesis technical experts USA and EMEA phone support Select the phone number that best fits your location and cu...

Page 18: ...Preface 18...

Page 19: ...11ac Wave 2 TQ5403 and TQm5403 Wireless Access Points Features on page 20 TQ5403 Models on page 22 Hardware Components on page 23 Management Tools on page 26 LAN1 and LAN2 Ports on page 27 DC Connecto...

Page 20: ...ck port Ceiling wall or table installation One Console RS232 RJ 45 port for factory use only Features of the 2 4GHz and 5GHz radios include IEEE802 11a b g n ac Wave 2 Channel blankets TQ5403 Access P...

Page 21: ...and WPA Enterprise security Static WEP encryption 64 128 bit IEEE 802 11a b g only WPA and WPA2 encryption CCMP AES and TKIP Quality of Service QoS ingress and egress queues Fast roaming Captive port...

Page 22: ...Manager EX and the Autonomous Wireless Controller AWC plug in For installation instructions for the TQ5403e Wireless Access Point refer to the TQ5403e Wireless Access Point Installation Guide Table 1...

Page 23: ...3 and TQm5403 Wireless Access Points Installation Guide 23 Hardware Components The top view of the TQ5403 Access Point is illustrated in Figure 1 Figure 1 TQ5403 Access Point Top View Front Edge Back...

Page 24: ...The top view of the TQm5403 Access Point is illustrated in Figure 2 Figure 2 TQm5403 Access Point Top View The front edge view is illustrated in Figure 3 Figure 3 Front Edge View Front Edge Back Edge...

Page 25: ...iew Note The On Off button controls the DC connector for the AC DC power adapter It does not control PoE on the LAN1 port Note The Console Serial port is for manufacturing purposes only Ethernet LAN1...

Page 26: ...ers of devices is simplified with AWC because you can add multiple devices to management groups and manage them as one unit The application can also monitor the operations of the access points and aut...

Page 27: ...LAN2 port you have to activate static link aggregation LAG on the wireless access point The feature combines the two LAN ports into a single logical link between the wireless access point and the netw...

Page 28: ...es that also adjusts port speeds with Auto Negotiation If a network device does not support Auto Negotiation the LAN ports operate at10 Mbps which may reduce network performance Duplex Mode Both LAN p...

Page 29: ...e 62 for the MDI X configuration Refer to Table 11 on page 62 for the port pinouts when the port is operating at 1000 Mbps Guidelines Here are the guidelines to using the LAN1 and LAN2 ports If you ar...

Page 30: ...r as its primary power source and PoE as redundant power For technical specifications refer to Power Specifications on page 58 The MWS0091 Power Adapter shown in Figure 5 from Allied Telesis is approv...

Page 31: ...ot receiving power LAN1 Green The port has established a link to a network device Blinking Green The port is transmitting or receiving data Off The port has not established a link to a network device...

Page 32: ...scard its current configuration or if you forgot the manager password and so cannot manage the device To reset the device press the button for five seconds and release You can enable or disable the re...

Page 33: ...et on a Wall or Ceiling on page 46 Connecting Ethernet Cables to LAN1 and LAN2 Ports on page 50 Connecting the AC DC Power Adapter on page 52 Attaching the Access Point to the Mounting Bracket on page...

Page 34: ...ric shock do not remove the cover No user serviceable parts inside This unit contains hazardous voltages and should only be opened by a trained and qualified technician To avoid the possibility of ele...

Page 35: ...output meets separated extra low voltage SELV limited power sources LPSs and is rated 12 VDC 2 0 A OR 2 By Power over Ethernet through a UL listed ITE Refer to Table 6 External AC DC Adapter Specifica...

Page 36: ...t use only an approved AC DC adapter Refer to Power Specifications on page 58 Caution The unit does not contain serviceable components Please return damaged units for servicing E42 Note You should ver...

Page 37: ...fe location Please use the original shipping material if you need to return the device to Allied Telesis 2 Verify the contents of the shipping box listed in Table 6 If any item is missing or damaged c...

Page 38: ...Chapter 2 Installing the Wireless Access Point 38 One Mounting Bracket Two M5 x 8mm Pan head Screws Figure 6 Shipping Box Components Continued Name Component...

Page 39: ...the ceiling or wall Depending on the installation location connecting or removing cables may be difficult after the device is installed Verify that the Ethernet cable s is long enough to connect to it...

Page 40: ...Chapter 2 Installing the Wireless Access Point 40 Figure 7 Device Orientations on a Ceiling Wall or Table Ceiling Installation Wall Installation Table Installation...

Page 41: ...d Reviewing Installation Guidelines on page 39 before installing the product Perform the following steps to install the wireless access point on a table 1 Place the wireless access point at the select...

Page 42: ...e product Note Depending on the installation location it may be easier to connect the network cables and optional power adapter to the wireless access point before installing it on the wall or ceiling...

Page 43: ...ing procedure 1 Install the two screws provided in the bottom side of the access point chassis Leave the screws loose enough so that you can slide the bracket under the screw heads Refer to Figure 8 F...

Page 44: ...so that they touch the mounting bracket plate and then loosen them by approximately 1 4 turn Refer to Figure 10 Note Adjust the screws so they are loose enough for you to remove the bracket but tight...

Page 45: ...ion Guide 45 4 Slide the mounting bracket forward and temporarily remove it from the access point Refer to Figure 11 Figure 11 Removing the Mounting Bracket from the Access Point 5 Go to Installing th...

Page 46: ...r the following guidelines The thumbscrew on the mounting bracket is where the front panel of the access point will be The ports and connectors are on the back panel away from the thumbscrew 3 With a...

Page 47: ...25 0 mm flat head wood screws and anchors if required The screws and anchors are not provided Figure 13 Installing Two Screws 6 Insert the openings of the bracket key hole slots under the two screw he...

Page 48: ...alling the Mount Bracket On the Screws 7 Tighten the screws snugly onto the bracket 8 To secure the mounting bracket pre drill holes through the two bracket mounting holes opposite the key hole slots...

Page 49: ...uide 49 9 Install and tighten two M4 screws not provided in the holes prepared in Step 8 Refer to Figure 16 The bracket installation is now complete Figure 16 Securing the Mount Bracket 10 Go to Conne...

Page 50: ...power specifications refer to PoE Power Requirements on page 59 To use both LAN1 and LAN2 ports you have to connect them to the same network device The device must support static LAGs The default sett...

Page 51: ...2 Port b Connect the second Ethernet cable into the LAN2 port Refer to Figure 19 Figure 19 Connecting the Ethernet Cable to the LAN2 Port 3 Connect the opposite ends of the Ethernet cables to a networ...

Page 52: ...to install an AC DC power adapter 1 If the AC DC power adapter has replaceable AC plugs like the MWS0091 Power Adapter shown in Figure 5 on page 30 verify that the current plug on the adapter is the...

Page 53: ...t so that the two screws on the bottom of the device fit into the bracket keyholes Refer to Figure 21 These are the two access point chassis screws installed in Pre fitting the Mounting Bracket on the...

Page 54: ...oint on the Mounting Bracket 3 Tighten the thumbscrew to secure the access point to the mounting bracket Refer to Figure 23 Figure 23 Tightening the Mounting Bracket Thumbscrew 4 Go to Installing an A...

Page 55: ...able wall or a ceiling Note Anti theft devices are not available from Allied Telesis 1 Follow the instructions provided with the vendor s anti theft device for the installation Refer to Figure 24 for...

Page 56: ...dress the server assigns to it If there is no DHCP server the access point uses the default IP address 192 168 1 230 To start the first management session perform the following procedure 1 Start the w...

Page 57: ...tions Table 3 Physical Specifications Parameter Specification Dimensions W x D x H 215 mm X 215 mm X 48 mm 8 46 in x 8 46 in x 1 89 in Weight with mounting bracket 700 g 1 54 lbs Table 4 Environmental...

Page 58: ...e adapter is a UL Listed power supply and is fully compatible with the above specifications while meeting the standards of a separated extra low voltage SELV product Note The MWS0091 WA 24Q12R AC DC a...

Page 59: ...uide 59 PoE Power Requirements Table 7 lists the PoE specifications for port LAN1 Port LAN2 is not a PoE port Table 7 PoE Power Requirements on Port LAN1 Parameter Specification TQ5403 and TQm5403 25...

Page 60: ...listed here 10Mbps or 100Mbps Standard TIA EIA 568 B compliant Category 3 shielded or unshielded cabling 1000Mbps Standard TIA EIA 568 A compliant Category 5 or TIA EIA 568 B compliant Enhanced Categ...

Page 61: ...igure 26 illustrates the pin layout of the ports Figure 26 Pin Layout for RJ45 Connector on LAN Port Table 9 lists the pin signals for ports operating at 10 100Mbps in the MDI configuration Table 8 LA...

Page 62: ...guration Table 11 lists the pin signals for LAN ports operating at 1000Mbps Table 10 MDI X Pin Signals 10Base T or 100Base TX Pin Signal 1 RX 2 RX 3 TX 6 TX Table 11 Connector Pinouts 1000Base T Pin P...

Page 63: ...y Statements This appendix contains the following regulatory statements Federal Communication Commission Interference Statement on page 64 Industry Canada Statement on page 66 Europe EU Declaration of...

Page 64: ...ning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the...

Page 65: ...tion Guide 65 Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with min...

Page 66: ...igital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Class B est conforme la norme NMB 003 du Canada Caution i the device for operation in the band 5150 5250 MHz is only for i...

Page 67: ...int selon le cas iv les pires angles d inclinaison n cessaires pour rester conforme l exigence de la p i r e applicable au masque d l vation et nonc e la section 6 2 2 3 doivent tre clairement indiqu...

Page 68: ...22 13dBm Non Beamforming 5250 5350 MHz 22 06 dBm Beamforming 21 87dBm Non Beamforming 5470 5725 MHz 28 97 dBm Beamforming 28 70dBm Non Beamforming Note Operations in the 5 15 5 35 GHz band are restric...

Page 69: ...tains the following sections 2 4GHz Antenna 1 on page 70 2 4GHz Antenna 2 on page 72 5GHz Antenna 1 on page 74 5GHz Antenna 2 on page 76 5GHz Antenna 3 on page 78 5GHz Antenna 4 on page 80 Figure 27 A...

Page 70: ...Appendix C Radiation Patterns 70 2 4GHz Antenna 1 X Z Plane E total Y Z Plane E total...

Page 71: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 71 X Y Plane E total...

Page 72: ...Appendix C Radiation Patterns 72 2 4GHz Antenna 2 X Z Plane E total Y Z Plane E total...

Page 73: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 73 X Y Plane E total...

Page 74: ...Appendix C Radiation Patterns 74 5GHz Antenna 1 X Z Plane E total Y Z Plane E total...

Page 75: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 75 X Y Plane E total...

Page 76: ...Appendix C Radiation Patterns 76 5GHz Antenna 2 X Z Plane E total Y Z Plane E total...

Page 77: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 77 X Y Plane E total...

Page 78: ...Appendix C Radiation Patterns 78 5GHz Antenna 3 X Z Plane E total Y Z Plane E total...

Page 79: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 79 X Y Plane E total...

Page 80: ...Appendix C Radiation Patterns 80 5GHz Antenna 4 X Z Plane E total Y Z Plane E total...

Page 81: ...TQ5403 and TQm5403 Wireless Access Points Installation Guide 81 X Y Plane E total...

Page 82: ...Appendix C Radiation Patterns 82...

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