Alliance Laundry Systems HWNLE2SP111CW01 Troubleshooting Manual Download Page 33 | Manualshive

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202202

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Troubleshooting

Electronic Control

IMPORTANT: Refer to appropriate model wiring

diagram for aid in testing washer components.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

W003

WARNING

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Summary of Contents for HWNLE2SP111CW01

Page 1: ...www alliancelaundry com Troubleshooting TLW13C Part No 202202R1 December 2016 Commercial Topload Washers Refer to Page 6 for Model Numbers...

Page 2: ......

Page 3: ...Constant Agitation 18 10 Washer Overheats Cycles On Motor Thermal Protector Switch Actuator Kicks In And Out 19 11 Slow Spin Or No Spin 20 12 Constant Spin 21 13 Washer Stops In Cycle Quits After A C...

Page 4: ...2 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Section 5 Motor Test Procedure 56...

Page 5: ...tructions IMPORTANT The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed NOTE The word NOTE is used to communic...

Page 6: ...es Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts To reduce the risk of electric shock fire explosion serious injury or death Disconnec...

Page 7: ...rce from whom the machine was purchased or contact Alliance Laundry Systems at 920 748 3950 for the name and address of the nearest authorized parts distributor For technical assistance call 920 748 3...

Page 8: ...rmation in this manual is applicable to these washers HWNLX2SP111CW01 HWNLE2SP111CW01 HWNLE2SP111CWNA HWNLY2SP111CW01 SWNLC2PP111TW01 SWNLC2PP111TWNA SWNLC2SP111TQ01 SWNLC2SP111TW01 SWNLC2SP111TWNA SW...

Page 9: ...to increase as the washtub fills with water until it is great enough to activate the pressure switch The pressure switch then causes the wash fill to stop and wash agitation to begin However the lid m...

Page 10: ...washtub and load weight cause the drive belt tension on the idler side of the belt to overtake the idler spring pressure allowing the belt to become slack on the opposite side This reduces the belt to...

Page 11: ...ram for aid in testing washer components To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer wit...

Page 12: ...uses the idler lever to tap the motor bracket making the clicking noise THE BELT DOES NOT NEED TO BE REPLACED To correct this condition please perform the following break in procedure a After installi...

Page 13: ...e if the motor or timer needs to be replaced Motor Hums Does belt turn freely in counterclockwise direction Check transmission for proper operation No Does the motor hum in the agitate step Start wash...

Page 14: ...or screen in outer end of fill hose nearest water supply faucet clogged No Disconnect hot fill hose and clean or replace screen Yes Is hot water mixing valve solenoid inoperative No Test solenoid and...

Page 15: ...ll hose nearest water supply faucet clogged No Disconnect cold fill hose and clean or replace screen Yes Is cold water mixing valve solenoid inoperative No Test solenoid and replace if necessary Yes I...

Page 16: ...undry Systems LLC DO NOT COPY or TRANSMIT General Troubleshooting 5 No Warm Water There is no warm water Is there no hot water Refer toNo Hot Water paragraph Yes Is there no cold water No Refer toNo C...

Page 17: ...honing action started in washer causing water to be siphoned from washer during cycle due to end of drain hose being lower than cabinet top of washer Install 562P3 Siphon Break Kit TLW329S Yes Is ther...

Page 18: ...section to check start switch and start windings TLW471S No Is control inoperative Test control and replace if inoperative Yes Is there broken loose or incorrect wiring Refer to appropriate wiring di...

Page 19: ...ace if inoperative TLW472S Has drive motor overload protector cycled Refer to Washer Overheats Cycles On Motor Thermal Protector Switch Actuator Kicks In and Out paragraph Yes Is there a bind in pump...

Page 20: ...shooting 9 Constant Agitation Constant agitation Is control inoperative Test control and replace if inoperative Yes Is there shorted or incorrect wiring No Refer to appropriate wiring diagram Yes TLW3...

Page 21: ...roperly connected Yes Is control inoperative No Test control and replace if inoperative Yes Are motor switch functions inoperative Refer to Motor Test Procedure section to check switch functions TLW38...

Page 22: ...otor overload protector cycled Wait two or three minutes for overload protector to reset If protector cycles repeatedly refer to Washer Overheats Cycles On Motor Thermal Protector Switch Actuator Kick...

Page 23: ...est control and replace if inoperative Yes Is there shorted or incorrect wiring Refer to appropriate wiring diagram Yes TLW389S Is there excessive wear on brake pads or missing brake pads Replace brak...

Page 24: ...inoperative No Test timer control and replace if inoperative Yes Are motor switch functions inoperative Refer to Motor Test Procedure section to check switch functions TLW401S No Has motor overload pr...

Page 25: ...ace belt and or idler spring Yes Is there a bind in upper or lower bearing Replace bearing Yes Is there a bind in water pump No Replace pump Yes Is voltage incorrect Contact local utility company or h...

Page 26: ...not empty Is drain hose kinked Straighten hose Yes Is there an obstruction in outer tub outlet hose Remove obstruction Yes TLW339S Is water pump inoperative Replace pump Yes Is drain hose out of hose...

Page 27: ...ted module spring s Connect or replace module spring s Yes Is washer unleveled No Adjust leveling legs Yes Is base damaged washer was dropped Replace base assembly TLW340S No Are cabinet screws incorr...

Page 28: ...ub and seal kit assembly Yes Is there a hole in outer tub Replace outer tub Yes Is pressure hose or accumulator leaking No Replace pressure hose and or accumulator Yes Is tub to pump hose leaking at c...

Page 29: ...ll into coin vault or if coin drop sensor does not register that coin has been entered follow troubleshooting instructions on the following page Refer to Figure 1 for path that coin follows when worki...

Page 30: ...tions Yes No Yes SWD1714S Is proper electrical power supplied to coin drop Incorrect electrical connection may prevent coins from registering in coin drop Is coin drop clean Residue or lint build up m...

Page 31: ...o clear possible coin jams Refer to Figure 2 2 Manually hold down coin drop cover and insert coin Refer to Figure 3 3 If coin drop now operates properly replace tension spring using instructions on fo...

Page 32: ...gure 8 12 Use a small flathead screwdriver to push spring under center tab Refer to Figure 9 13 Lift spring gently to place in position under left tab 14 Push spring to right until it snaps into posit...

Page 33: ...in testing washer components To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guard...

Page 34: ...rrect machine type Before downloading ensure data is for current machine type EI0F Invalid Wake up or Infra red Disabled Communication failure or infra red is disabled Manually enable infra red on con...

Page 35: ...tes or other programmed length of time in any fill agitate cycle Edr Drain Error Water sensed at end of wash spin step or final spin step Err Coin Error Invalid coin pulse or inoperative coin sensor C...

Page 36: ...use of IR No Yes Check PDA set up Com port Baud Rate Is there any control response Yes Make sure that SDIO IrDA card is installed if required on PDA No If PDA displays control mismatch select proper...

Page 37: ...the primary side of the transformer Check wiring to transformer Check supply voltage to unit Is there 24 volts at the secondary side of the transformer Replace transformer Is there 24 volts AC across...

Page 38: ...02202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control No Visible Display on Control TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial plate 2...

Page 39: ...erly after entering coins Reset control to ready mode Yes No Is H5 connector properly seated on the control board No Properly seat connection and conduct diagnostic test again Yes From the coin drop i...

Page 40: ...38 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Coins Ignored When Entered TLW380S 1 2 3...

Page 41: ...neutral and pressure switch terminal 5 and neutral Is there 120 or 240 volts AC between pressure switch terminal 11 and neutral Close lid and check switch for continuity Refer to Washer will not fill...

Page 42: ...right Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Washer Will Not Fill Pressure Switch Diagnostic TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial...

Page 43: ...volts AC across the coil of either the hot or cold valve Is there voltage across either the hot or cold coil to neutral Replace control Correct wiring between mixing valve and control Replace mixing v...

Page 44: ...right Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Washer Will Not Fill Mixing Valve Diagnostic TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial pl...

Page 45: ...ills With power disconnected does the unit still over flow Washer Over Fills Is there voltage on either the orange wire of the hot valve or gray wire of the cold valve to neutral Replace mixing valve...

Page 46: ...44 202202 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Washer Over Fills TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial plate 1...

Page 47: ...e motor Is there voltage between H7 6 and terminal 4 on the motor Check operation of lid switch check wiring to control Replace control Correct wiring between control and motor Check operation of ther...

Page 48: ...ight Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control No Agitation Low and High Speed TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial plate 2a 3 4a 5...

Page 49: ...oper operation Check wiring from control to lid switch to supply Replace control Correct wiring between motor and control Check operation of motor thermal protector Replace motor if necessary Yes No Y...

Page 50: ...Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Washer Will Not Spin High Speed TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial plate 4 5 2...

Page 51: ...per operation Check wiring from control to lid switch to supply Replace control Correct wiring between motor and control Check operation of motor thermal protector Replace motor if necessary Yes No Ye...

Page 52: ...Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Electronic Control Washer Will Not Spin Low Speed TLW468S 120 240 VOLTS A C 50 60 HZ Refer to machine serial plate 8 4 5...

Page 53: ...main stationary during operation NOTE Install rear extension leg kit No 566P3 optional equipment at extra cost to raise height of washer NOTE Improper installation installation on carpet or flexing of...

Page 54: ...ugh coin entry and along the side of the coin drop Refer to Figure 11 d Insert a coin through the coin drop If coin does not roll through drop continue with the following e Remove cotter pin from top...

Page 55: ...ensor for dust or dirt on eyes Wipe eyes with dry cotton swab Refer to Figure 15 IMPORTANT DO NOT use isopropyl alcohol to clean electronic sensor or eyes k Reinstall coin return on to coin drop frame...

Page 56: ...he electronic coin drop should be cleaned once a year Clean the drop more often if it is exposed to high levels of residue or lint build up a Disconnect electrical power to machine and drop b Remove c...

Page 57: ...ound wires must be reconnected to ensure that the washer is properly grounded W003 WARNING g Clean light sensors with a soft brush or air spray duster Refer to Figure 20 h Close cover for coin drop i...

Page 58: ...nsure that the washer is properly grounded W003 WARNING Disconnect electric power to washer before performing the following steps W188 WARNING Meter Connections Reading Should Be If Not 1 Ground to Ea...

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