Alienware 13 R2 Service Manual Download Page 13

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After working inside your

computer

CAUTION: Leaving stray or loose screws inside your

computer may severely damage your computer.

Replace all screws and ensure that no stray screws remain inside your
computer.

Connect any external devices, peripherals, and cables you removed before
working on your computer.

Replace any media cards, discs, and any other parts that you removed
before working on your computer.

Connect your computer and all attached devices to their electrical outlets.

Turn on your computer.

Summary of Contents for 13 R2

Page 1: ...Alienware 13 R2 Service Manual Computer Model Alienware 13 R2 Regulatory Model P56G Regulatory Type P56G002...

Page 2: ...roblem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and...

Page 3: ...er 13 Removing the base panel 14 Procedure 14 Replacing the base panel 17 Procedure 17 Removing the memory modules 18 Prerequisites 18 Procedure 18 Replacing the memory modules 20 Procedure 20 Post re...

Page 4: ...alm rest 32 Prerequisites 32 Procedure 33 Replacing the palm rest 39 Procedure 39 Post requisites 39 Removing the touch pad 40 Prerequisites 40 Procedure 40 Replacing the touch pad 42 Procedure 42 Pos...

Page 5: ...52 Prerequisites 52 Procedure 53 Replacing the status light board 55 Procedure 55 Post requisites 55 Removing the display assembly 56 Prerequisites 56 Procedure 56 Replacing the display assembly 61 Pr...

Page 6: ...card 72 Prerequisites 72 Procedure 72 Replacing the wireless card 74 Procedure 74 Post requisites 74 Removing the coin cell battery 75 Prerequisites 75 Procedure 75 Replacing the coin cell battery 77...

Page 7: ...Prerequisites 84 Procedure 84 Replacing the speakers 86 Procedure 86 Post requisites 86 Removing the computer base 87 Prerequisites 87 Procedure 87 Replacing the computer base 89 Procedure 89 Post req...

Page 8: ...isites 99 Procedure 99 Replacing the camera 101 Procedure 101 Post requisites 101 Removing the display hinges 102 Prerequisites 102 Procedure 102 Replacing the display hinges 104 Procedure 104 Post re...

Page 9: ...stem Setup Options 109 Boot sequence 113 Boot options 114 Changing boot sequence for the current boot 114 Changing boot sequence for future boots 115 Flashing the BIOS 116 Getting help and contacting...

Page 10: ...hut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer...

Page 11: ...mage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before t...

Page 12: ...Recommended tools The procedures in this document may require the following tools Phillips screwdriver Plastic scribe 12...

Page 13: ...ure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other par...

Page 14: ...g inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www de...

Page 15: ...3 Using a plastic scribe gently release the tabs that secure the base panel to the computer base 1 computer base 2 captive screws 2 3 base panel 4 plastic scribe 15...

Page 16: ...sconnect the battery cable from the battery cable connector 1 battery cable 2 battery cable connector 5 Turn the computer over 6 Press and hold the power button for 5 seconds to ground the system boar...

Page 17: ...ollow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the batter...

Page 18: ...After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_comp...

Page 19: ...2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory modules 2 3 memory module slot 19...

Page 20: ...he steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compl...

Page 21: ...angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 securing clips 2 2 notch 3 tab 4 memory module 5 memory...

Page 22: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do...

Page 23: ...tate drive bracket and peel off the bracket from the tabs on the computer base 1 pull tab 2 solid state drive bracket 3 screws 4 4 adhesive tape 5 tabs 4 3 Using the pull tab disconnect the solid stat...

Page 24: ...sembly to the computer base 1 pull tab 2 solid state drive cable 3 solid state drive assembly 4 screws 2 5 Lift the solid state drive assembly off the computer base 6 Remove the screw that secures the...

Page 25: ...7 Slide and lift the solid state drive off the solid state drive assembly 1 solid state drive slots 2 2 solid state drive 3 solid state drive assembly 4 screw 25...

Page 26: ...drive Procedure 1 Slide the solid state drive into the slot on the solid state drive assembly 2 Replace the screw that secures the solid state drive to the solid state drive assembly 3 Align the scre...

Page 27: ...tory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while...

Page 28: ...3 Lift the hard drive assembly off the computer base 1 pull tab 2 hard drive cable 3 hard drive assembly 4 screws 4 4 Remove the screws that secure the hard drive bracket to the hard drive 28...

Page 29: ...5 Lift the hard drive off the hard drive bracket 1 hard drive bracket 2 screws 4 3 hard drive 29...

Page 30: ...6 Disconnect the interposer from the hard drive 1 interposer 2 hard drive 30...

Page 31: ...compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the sc...

Page 32: ...e working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page a...

Page 33: ...Procedure 1 Lift the latches and disconnect the keyboard and keyboard backlight cables from the system board 1 keyboard backlight cable 2 keyboard cable 33...

Page 34: ...2 Remove the screws that secure the palm rest assembly to the computer base 1 screws 14 2 computer base 34...

Page 35: ...tly and push the release tabs on the palm rest assembly until it pops out 1 release tabs 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe pry up along the edge...

Page 36: ...6 Gently lift the palm rest assembly and turn it over 1 palm rest assembly 7 Lift the connector latch and disconnect the power button board cable from the system board 36...

Page 37: ...ft the palm rest assembly off the computer base 1 palm rest assembly 2 connector latch 3 power button board cable 9 Remove the keyboard 10 Remove the power button board 11 Remove the status light boar...

Page 38: ...12 Remove the touchpad 1 palm rest 38...

Page 39: ...nce Procedure 1 Replace the touchpad 2 Replace the status light board 3 Replace the power button board 4 Replace the keyboard 5 Connect the power button board cable to the system board 6 Align the pal...

Page 40: ...ur computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to ste...

Page 41: ...3 Lift the touchpad off the palm rest assembly 1 screws 4 2 touchpad cable 3 touchpad 41...

Page 42: ...atory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the touchpad with the screw holes on the palm rest assembly 2 Replace the screws that secure the t...

Page 43: ...working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance...

Page 44: ...atches and disconnect the touchpad cable and the status light cable from the power button board 1 connector latches 2 2 touchpad cable 3 status light cable 2 Peel the touchpad cable and status light c...

Page 45: ...that secure the keyboard bracket to the palm rest assembly 1 keyboard bracket 2 screws 12 4 Lift the keyboard bracket off the palm rest assembly 5 Remove the screws that secure the keyboard to the pa...

Page 46: ...6 Slide and lift the keyboard along with the cables off the palm rest assembly 1 tabs 3 2 keyboard 3 screws 2 46...

Page 47: ...embly 2 Replace the screws that secure the keyboard to the palm rest assembly 3 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 4 Replace the screws that s...

Page 48: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the ba...

Page 49: ...Procedure 1 Lift the connector latch and disconnect the power button board cable from the power button board 1 connector latch 2 power button board cable 49...

Page 50: ...2 Remove the screw that secures the power button board to the palm rest assembly 1 power button board 2 screw 3 Lift the power button board off the palm rest assembly 50...

Page 51: ...ory_compliance Procedure 1 Slide the power button board cable into the power button board connector and press down the latch to secure the cable 2 Align the screw hole on the power button board with t...

Page 52: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the ba...

Page 53: ...Procedure 1 Lift the connector latch and disconnect the status light board cable from the status light board 1 status light board 2 status light board cable 53...

Page 54: ...2 Remove the screw that secures the status light board to the palm rest assembly 1 screw 2 status light board 3 Lift the status light board off the palm rest assembly 54...

Page 55: ...ory_compliance Procedure 1 Slide the status light board cable into the status light board connector and press down the latch to secure the cable 2 Align the screw hole on the status light board with t...

Page 56: ...n After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the pro...

Page 57: ...de and lift the hinge caps off the display hinges 1 screws 2 2 hinge caps 2 4 Close the display and turn the computer over 5 Remove the screw that secures the wireless card bracket to the wireless car...

Page 58: ...4 antenna cables 7 Turn the computer over and open the display 8 Remove the antenna cables from the routing guides on the display hinges 9 Lift the connector latch and disconnect the display cable fr...

Page 59: ...ct the logo board cable from the system board and remove it from the routing guides on the display hinges 1 display cable 2 connector latch 3 adhesive tapes 2 4 antenna cables 2 5 connector 6 logo boa...

Page 60: ...12 Remove the screws that secure the display assembly to the computer base 1 display assembly 2 screws 4 3 display hinges 2 13 Lift the display assembly off the computer base 60...

Page 61: ...hinge and connect the logo board cable to the system board 4 Route the display cable through the routing guides on the display hinge 5 Slide the display cable into the connector on the system board an...

Page 62: ...ay hinges 13 Replace the screws that secure the hinge caps to the display hinges Post requisites 1 Follow the procedure from step 5 to step 9 in Replacing the palm rest 2 Follow the procedure from ste...

Page 63: ...es see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3...

Page 64: ...4 Disconnect the speaker cable from the system board 1 power adapter port bracket 2 screws 2 3 speaker cable 64...

Page 65: ...5 Remove the screws that secure the system board to the computer base 1 system board 2 screws 3 6 Slide and lift the system board assembly 7 Turn the system board assembly over 65...

Page 66: ...8 Disconnect the power adapter port cable and remove the power adapter port from the system board 1 power adapter port cable 2 system board connector 66...

Page 67: ...the system board 2 Turn the system board over 3 Replace the screws that secure the system board to the computer base 4 Connect the speaker cable to the connector on the system board 5 Align the power...

Page 68: ...NG The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer...

Page 69: ...Procedure 1 Disconnect the fan cables from the connectors on the system board 1 connectors 2 2 fan cables 2 2 Turn the system board over 69...

Page 70: ...3 Remove the screws that secure the heat sink assembly to the system board 1 heat sink assembly 2 screws 7 4 Lift the heat sink assembly off the system board 70...

Page 71: ...em board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align th...

Page 72: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removin...

Page 73: ...1 wireless card slot 2 wireless card 73...

Page 74: ...ore safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Slide the wireless card into the wireless card slot on the system board Post requisite...

Page 75: ...pliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell batte...

Page 76: ...2 Peel the coin cell battery off the system board 1 coin cell battery 2 coin cell battery cable 76...

Page 77: ...see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the connector on th...

Page 78: ...any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system boar...

Page 79: ...1 system board 79...

Page 80: ...the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes...

Page 81: ...the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow...

Page 82: ...3 Lift the battery off the computer base 1 speaker cable 2 battery 3 screws 2 82...

Page 83: ...ell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the computer base 2 Replace the screws that secure the battery to the computer base 3 Route the s...

Page 84: ...best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid s...

Page 85: ...2 Lift the speakers along with its cable off the computer base 1 tabs 2 speaker cable 3 speakers 2 4 alignment posts 4 5 computer base 85...

Page 86: ...e page at www dell com regulatory_compliance Procedure 1 Using the alignment posts on the computer base place the speakers on the computer base 2 Route the speaker cable through the routing guides on...

Page 87: ...ractices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state dr...

Page 88: ...1 computer base 88...

Page 89: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Place the computer base on a flat surface Post requisites 1 Replace the speakers 2 Replace th...

Page 90: ...y best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen di...

Page 91: ...2 Carefully lift the display bezel and turn it over 1 display bezel 3 Lift the connector latches and disconnect the display board cables from the logo board 91...

Page 92: ...4 Disconnect the logo board cable from the logo board 1 logo board 2 display board cables 3 3 logo board cable 92...

Page 93: ...1 display bezel 93...

Page 94: ...apter is applicable only if you have purchased a laptop with non touchscreen display 1 Connect the logo board cable to the logo board 2 Slide the display board cables to their respective connectors on...

Page 95: ...ices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remo...

Page 96: ...2 Gently lift the display panel and turn it over 1 screws 4 2 display panel 3 display back cover 96...

Page 97: ...3 Lift the connector latch and disconnect the display cable from the display panel 1 display panel 2 connector latch 3 display cable 97...

Page 98: ...icable only if you have purchased a laptop with non touchscreen display 1 Connect the display cable to the display panel and press down on the connector latch to secure the cable 2 Turn the display pa...

Page 99: ...home page at www dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the pro...

Page 100: ...3 Using a plastic scribe pry the camera module off the display back cover 1 camera module 2 camera cable 3 plastic scribe 100...

Page 101: ...com regulatory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Using the alignment posts place the camera module on the display...

Page 102: ...egulatory Compliance home page at www dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base pa...

Page 103: ...2 Lift the display hinges off the display back cover 1 screws 8 2 display hinges 2 103...

Page 104: ...ulatory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Align the screw holes on the display hinges with the screw holes on the...

Page 105: ...st practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen displa...

Page 106: ...Procedure 1 Peel the display board cable to access the camera cable 1 display board cable 106...

Page 107: ...2 Note the display cable routing and peel the camera cable off the display back cover 1 camera cable 2 display back cover 1 display back cover 107...

Page 108: ...atory_compliance Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Place the display back cover on a flat surface 2 Adhere the display board...

Page 109: ...as the user password type of hard drive installed enabling or disabling base devices and so on Entering System Setup 1 Turn on or restart your computer 2 During POST when the Dell logo is displayed w...

Page 110: ...identification code CPU L1 Cache Displays the processor L1 cache size CPU L2 Cache Displays the processor L2 cache size CPU L3 Cache Displays the processor L3 cache size Integrated Graphics Displays t...

Page 111: ...he USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST NOTE You cannot boot any type...

Page 112: ...Charge or Express Charge mode Default Express Charge Battery Health Displays the battery health External USB Ports Allows you to disable or enable the external USB ports Default Enabled USB debug All...

Page 113: ...delete the hard disk drive password Password Change Allows you to permit or deny system password or HDD password changes Default Permitted Exit Save Changes and Reset Allows you to exit system setup...

Page 114: ...c is in the drive or if the disc is not bootable the computer generates an error message USB Storage Device Insert the memory device into a USB connector and restart the computer When F12 Boot Options...

Page 115: ...em setup See Entering System Setup 2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu NOTE Note your current boot sequence in case you want to restore it 3 Navig...

Page 116: ...ve the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads 5 Select the operating system installed on your computer 6 Scroll down the page and...

Page 117: ...Get started app Windows 10 Help Tips app Windows 8 1 Information about Alienware products and services www alienware com Troubleshooting information user manuals setup instructions product specificat...

Page 118: ...NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 118...

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