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55

Troubleshooting

Symptoms

Corrective Action

The failure rate is high. 

Lower the speed of the DVD/CD-Recorder and 

• 

try again. 

Quality of blank disc is poor. 

• 

Can not boot-up or fail to 

upgrade BIOS.

Contact Aleratec Technical Support. 

• 

Summary of Contents for 1:1 DVD/CD Copy Cruiser Pro HLS

Page 1: ...USER GUIDE Aleratec DVD CD Stand Alone Duplicators Part No 260155 1 1 DVD CD Copy Cruiser Pro HS Part No 260156 1 1 DVD CD Copy Cruiser Pro HLS Part No 260157 1 2 DVD CD Copy Cruiser Pro HLX...

Page 2: ...n or to make a backup copy Copyright 2007 Aleratec Inc 9851 Owensmouth Avenue Chatsworth CA 91311 U S A www aleratec com Aleratec 1 1 DVD CD Copy Cruiser Pro HS 1 1 DVD CD Copy Cruiser Pro HLS and 1 1...

Page 3: ...use harmful interference to radio or television reception which can be verified by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the foll...

Page 4: ...As the laser beam in these DVD CD Duplicators is harmful to the eyes do not attempt to disassemble the cabinet Refer servicing to authorized personnel only The use of optical instruments with this pr...

Page 5: ...ation 5 Transportation 5 Overview 6 Main Menu 6 Subfunctions 7 Using the DVD CD Duplicator 10 Inserting Discs 10 Ejecting Discs 10 Power Up Sequence 11 Quick Operating Sequence Overview 11 Main Menu 1...

Page 6: ...www aleratec com...

Page 7: ...before using this product Page 3 shows the front panel of the DVD CD ROM drive and the DVD CD Recorder used in the P N 260155 and P N 260156 DVD CD Duplicators Note The DVD CD ROM drive is the top dr...

Page 8: ...t place near heat sources such as radiators or air ducts or in a place 2 subject to direct sunlight excessive dust mechanical vibration or shock Good care will help assure maximum product life Imprope...

Page 9: ...ressing the Eject button insert the straightened end of a large paper clip or similar rigid object into the Emergency Eject hole to open the tray 3 Drive LEDs This indicator lights up when data is bei...

Page 10: ...ay Panel Display shows all functions and messages 1 ENT 2 button is used to execute a selected function ESC 3 button is used to cancel a selected function Up arrow is used to scroll up through functio...

Page 11: ...icator during operation This may cause it to malfunction during operations Avoid exposing the duplicator to sudden changes in temperature as condensation may form on the lens inside the duplicator Ope...

Page 12: ...tion There are 12 main menu items that will display in the DVD CD Duplicator Display Panel These are Note Main Menu items Select Source number 8 and Image number 9 are not supported Note Main Menu ite...

Page 13: ...com 7 Overview Subfunctions The main menu Edit Track for Audio disc only function has 4 subfunctions These are 10 1 CD to CD Edit 10 2 Not supported 10 3 Play Audio Track 10 4 Close Session 10 Edit T...

Page 14: ...th an asterisk 11 01 Language 11 02 CD Burn Speed 11 03 DVD Burn Speed 11 04 Read Speed max 11 05 Auto Drive Start 11 06 Startup Menu 11 07 Auto Verify 11 08 Auto Compare 11 09 Auto Prescan 11 10 Ejec...

Page 15: ...licable is indicated with an asterisk 12 01 UnderRun Protect 12 02 Overburn 12 03 Read Error Skip 12 04 not supported 12 05 not supported 12 06 Burn in 12 07 Update Firmware 12 08 Compare Firmware 12...

Page 16: ...Card CD R please place it in the center of the tray where you can see the position for the 80 mm disc Ejecting Discs Disc copies will Auto Eject upon completion of a successful copy Discs can also be...

Page 17: ...D disc press the ENT button to start copying When Copy is completed a good disc copy will be ejected automatically Failed discs will remain in the DVD CD Recorder and can be ejected manually Default s...

Page 18: ...ator will start copying The LCD will display the status of the copying process 2 When Copy is finished the finished copy will be ejected automatically Any 3 failed discs will remain in the DVD CD Reco...

Page 19: ...licator Copy continued When copying audio CDs it is highly recommended to copy at a speed of 16x or lower to ensure the best possible quality audio reproduction Go to Setup and then Burning Speed to c...

Page 20: ...t data Note Test is not supported by DVD R RW discs Press the 1 ENT button to start the disc simulation or press ESC to exit Pressing ESC before the simulation is complete will not affect the DVD R CD...

Page 21: ...he test and copy process Before starting the Copy function the Test function as described above will be performed When testing is completed the duplicator will start writing data onto the 2 DVD CD R R...

Page 22: ...ve the source disc in the DVD CD ROM and the duplicate disc in the DVD CD Recorder will be verified simultaneously Press the 1 ENT button to start disc verifying or press ESC to exit The LCD will disp...

Page 23: ...n again to show detailed Compare information The LCD display shows information for the source When the comparison is completed the LCD will display the result 2 Press 3 ENT again for the status of eac...

Page 24: ...CD will display the number of discs that failed 5 and passed Press the 6 ENT button again for the status of each copy If the comparison fails the LCD will display the reason for the failure 7 Compare...

Page 25: ...www aleratec com 19...

Page 26: ...be higher than the writing speed for the target disc s Press the 1 ENT button to prescan the disc or press ESC to exit The LCD will display the status of the prescan 2 If a disc can be read correctly...

Page 27: ...c information 2 Press the 3 ENT button again and the LCD will display the time and capacity of the source disc Press the 4 ENT button again and use the arrow keys to display information on the session...

Page 28: ...www aleratec com 22 Using the DVD CD Duplicator Main Menu Select Source Not supported Image Not supported...

Page 29: ...om different CDs and copied to one or more blank CDs When copying audio CDs it is highly recommended to copy at a speed of 16x or lower to ensure good quality audio reproduction Go to Setup and then B...

Page 30: ...LCD screen Press the ENT button to select or press ESC to go to the next setting Select CD to CD Edit displayed on the LCD screen 3 Press 4 ENT and scroll to Select Track to select the track you want...

Page 31: ...letion 6 of the copying process the LCD will display the Burn Complete message Press the ENT button to continue to step 7 The system will display Continue Edit Next Disc Yes Use the arrow 7 keys to ma...

Page 32: ...ose all disc s session 9 Yes Use the arrow keys to make Yes or No selection Select Yes LCD display will show the process of closing the session Closing Session 10 Please Wait Note You will NOT be able...

Page 33: ...VD CD Duplicator You can connect headphones or speakers to the headphone jack on the DVD CD ROM or the speaker jacks on the back of the unit Load the CD you want to play in that drive and press the 1...

Page 34: ...ress ESC to index to the next setting The system will ask to close the disc session Close all disc s session 2 Yes Use the arrow keys to make Yes or No selection Select Yes LCD display will show the p...

Page 35: ...timal performance is suggested This function includes 18 subfunctions These are 11 01 Language LCD Type 1 English 11 02 CD Burn Speed 11 03 DVD Burn Speed 11 04 Read Speed Maximum 11 05 Auto Drive Sta...

Page 36: ...CD Recorders The default setting is Auto which will use the highest writing speed of the recorders Sometimes maximum writing speed causes a high failure rate due to poor CD quality or unstable CD writ...

Page 37: ...speed Lowering the writing speed will increase the probability of making successful copies Press the 1 ENT button to change the setting or ESC to exit Use the arrow buttons to select the desired speed...

Page 38: ...is Off Press 1 ENT button to change or ESC to exit 11 06 Startup Menu This function selects the menu item that will be the first item shown on the display when you turn on the duplicator The default...

Page 39: ...etting is Off press the 1 ENT button to change or ESC to exit 11 08 Auto Compare This setting controls auto compare of data between source and target discs after copying Default setting is Off press t...

Page 40: ...scan This setting controls auto prescan of the master to verify that it can be read properly and also tests the reading speed Default setting is Off press the 1 ENT button to change or ESC to exit 11...

Page 41: ...tomatically and leave a 1 failed disc in the DVD CD Recorder Eject All Disc will eject the disc whether it has passed or failed 2 If you select Do Not Eject the disc will remain in the DVD CD Recorder...

Page 42: ...ing should always be On Data will copy directly from the source drive to the target drives Default setting is On press the 1 ENT button to change or ESC to exit 11 12 Burn Mode This setting controls t...

Page 43: ...e display Default setting is On press the 1 ENT button to change or ESC to exit 11 14 Button Sound This setting controls the button sound Default setting is On press the 1 ENT button to change or ESC...

Page 44: ...ut the DVD ROM and the DVD Recorder Press the 1 ENT button to see Device Information or ESC to exit 11 16 System Info This function will show the system information on the display Press the 1 ENT butt...

Page 45: ...ing all the data from the disc contrast this with Full Erase Disc Press the 1 ENT button to enter Quick Erase Disc or ESC to exit Use the arrow keys to select Yes or No and then press the ENT button t...

Page 46: ...he DVD CD RW disc the longer time it takes to erase the disc Press the 1 ENT button to enter Full Erase Disc or ESC to exit Use the arrow keys to select Yes or No and then press the ENT button to exec...

Page 47: ...ress and hold the ESC button for about 2 seconds The main menu Adv Setup Advanced Setup function has 16 subfunctions These are 12 01 UnderRun Protect 12 02 Overburn 12 03 Read Error Skip 12 04 Not sup...

Page 48: ...n to change or ESC to exit 12 02 Overburn This function will allow you to burn a few MB more than the standard capacity of the target Audio CD e g 75 minutes of recording time vs 74 minutes You can ac...

Page 49: ...rror is detected during source loading the duplicator will stop loading and display the error message If the setting is On there will be no message shown even if there is an error in reading You can u...

Page 50: ...discs Note Burn In is not supported by DVD R RW discs Go to Burn in and press the 2 ENT button to enter You can select Test to simulate duplication of DVDs CDs or Erase and Copy to test DVD CD RW eras...

Page 51: ...ENT to update Display will ask if you want to update Select YES then press the ENT button Do not turn the power off until the update finishes and the machine resets to COPY Procedure to make the Firmw...

Page 52: ...function will detect the devices connected to the duplicator s controller and display information on the hardware Move to Hardware Diagnostic with the arrow keys and press the 1 ENT button to enter T...

Page 53: ...ory default settings 12 11 CD G Not supported 12 12 ISRC MCN ISRC MCN mean the information of international standard recording code such as writer country year of publication etc can be written into e...

Page 54: ...ar When the USB option is on the original 12 Adv Setup will change to 12 14 Adv Setup There are two ways to enter USB Mode Auto and Manual Auto 1 The Duplicator has auto link It will enter USB L H Mod...

Page 55: ...ll switch back to the standalone duplicator mode copy mode To go back to USB Mode go to menu item 12 14 USB Mode and press 4 ENT Press the Down Arrow to switch to Yes Press 5 ENT and the display be as...

Page 56: ...necting the USB cable to the USB port of the Duplicator and the USB port of your computer When you are finished with USB Mode simply disconnect the USB cable 2 from the computer and the Duplicator wil...

Page 57: ...be used as a DVD VD Recorder Installation consists of connecting the Duplicator to your computer and installing the software on your computer Connect the Duplicator to your computer 1 Connect the USB...

Page 58: ...260148 and systems running Windows 98SE only Install the USB 2 0 Drivers If you are running Windows 98SE After your computer starts up insert the USB 2 0 Driver Software in your computer s DVD CD ROM...

Page 59: ...ss Card CD Supported Formats Most Industry Standard DVD and CD Formats Recording Modes Disk at Once Track at Once Session at Once Copy Speed Selectable Power Requirements 115 230 VAC Auto Switching Di...

Page 60: ...the source may produce an error message on the display Change to another source DVD CD and try again During operation if there is a reading error buffer under run error or writing error the display w...

Page 61: ...ubleshooting Symptoms Corrective Action The failure rate is high Lower the speed of the DVD CD Recorder and try again Quality of blank disc is poor Can not boot up or fail to upgrade BIOS Contact Aler...

Page 62: ...om of the DVD CD Super Copy Tower HS Serial Number the serial number is located on the 2 back of the DVD CD Super Copy Tower HS Troubles your questions about the DVD CD Super Copy Tower HS Please 3 pr...

Page 63: ...nc an Aleratec Inc authorized dealer or distributor or any other Aleratec Inc approved reseller for this product This product is warranted to be free from defects in workmanship and material for a per...

Page 64: ...c shall not be liable for any direct indirect special incidental products or consequential damages including but not limited to any loss of data or loss of profits or business regardless of the form o...

Page 65: ...warranty service may be other than new but will be in good working order and become your property at the time of exchange At the same time the exchanged products or parts become the property of Alera...

Page 66: ...__________________ RE _ ________________________TEL _ _______________________________ DATE _______________________ OF PAGES _ _______________________ I am experiencing the following problems with my D...

Page 67: ...www aleratec com Notes...

Page 68: ...Document Number 9399038_ENG_Rev B Copyright 2007 Specifications subject to change without notice Aleratec Inc 9851 Owensmouth Avenue Chatsworth CA 91311 U S A www aleratec com...

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