Alcatel SPEED TOUCH PRO User Manual Download Page 213

Page: 213 / 238

Introduction

Configuration

problems

AppendixA

Speed Touch Troubleshooting

213

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3EC 17059 ABAA TCZZA Ed. 01

AppendixA

Speed Touch Troubleshooting

This appendix provides information on how to identify and correct

some common problems you may encounter when using and

configuring the

STPro

If the following troubleshooting tips have not resolved the

problem, contact the company from which you purchased the

STPro

for assistance.

In case you encounter DSL connectivity problems due to

misconfiguration, you might consider a reset to original defaults

as described in chapter 16.

However, be aware that a reset to original defaults destroys all

configurational changes you made to the

STPro

internal settings.

Summary of Contents for SPEED TOUCH PRO

Page 1: ...3EC 17059 ABAA TCZZA Ed 01 SPEED TOUCH PRO User s Guide...

Page 2: ...38 Status Released Change Note BD F aa 34297 Short Title CD UG STPro R3 2 6 All rights reserved Passing on and copying of this document use and communication of its contents not permitted without writ...

Page 3: ...net Wiring 29 2 2 3 LAN Ethernet Wiring 30 2 3 Connecting the ATMF 25 6 Port Optional 31 2 4 Ethernet vs ATMF 25 6 Connectivity 32 3 Wiring Guide DSL Power and Console 33 3 1 Locating Ports 34 3 2 Con...

Page 4: ...tion Related Configurations 89 9 4 3 IP Routing Related Configurations 90 9 4 4 Connection Related Configuration 94 10 Configuration and Use CIP IP Routing 97 10 1 Preparatory Steps 98 10 2 CIP Config...

Page 5: ...12 6 Speed Touch NAT PAT 162 12 6 1 STPro and NA P T 163 12 6 2 Packet Services and NA P T 164 13 Networking Services DNS 167 13 1 Speed Touch DNS Resolving 168 13 2 Configuring the Speed Touch DNS S...

Page 6: ...2 18 1 1 CLI through a Telnet Session 203 18 1 2 CLI via Serial Access 205 18 1 3 CLI Command Basics 206 Abbreviations 211 AppendixA Speed Touch Troubleshooting 213 AppendixB Speed Touch Specification...

Page 7: ...peed access to the Internet and Corporate networks for small office and fastidious home users and high speed inter office LAN to LAN connections For optimal Local Area Network LAN performance the Alca...

Page 8: ...and ITU standards Plain Old Telephone Service POTS Integrated Services Digital Network ISDN For readability the Alcatel Speed Touch Pro will be referred to as STPro in this User s Guide Prior to conne...

Page 9: ...mark of Xerox Corporation Other products may be trademarks or registered trademarks of their respective manufacturers For readability the term Service Provider SP will be used to designate all organiz...

Page 10: ...atel DSL technology existing products are regularly upgraded Alcatel documentation changes accordingly For more information on the newest technological changes and documents please consult the Alcatel...

Page 11: ...his chapter 1 Speed Touch Quick Guide 11 238 3EC 17059 ABAA TCZZA Ed 01 1 Speed Touch Quick Guide Use this chapter to quickly connect your STPro to the Internet Topic See Get Acquainted with your STPr...

Page 12: ...Touch Pro 1 Power supply adapter with 2m 6 56ft connecting cable 2m Cat 5 straight through Ethernet ATMF cable RJ45 RJ45 2m DSL cable RJ11 RJ11 RJ14 RJ14 This User s Guide either in hard copy format o...

Page 13: ...dix B Three STPro variants exist The ADSL POTS STPro variant The ADSL ISDN ETSI STPro variant The ADSL ISDN ETSI ITU STPro variant Three STPro models can be identified The single 10Base T Ethernet por...

Page 14: ...L POTS STPro Note For ADSL ISDN variants the description POTS is replaced by ISDN The North American market uses exclusively ADSL POTS models The marking label is similar to the example below MODEL NU...

Page 15: ...1 2 Speed Touch Installation Execution of the steps in this section will bring you on the Internet in no time Topic See What you Need 1 2 1 STPro Wiring 1 2 2 Check your SP s Service Offerings 1 2 3 C...

Page 16: ...you need a central splitter or distributed filters for decoupling ADSL and telephone signals Contact your SP for more information To use the Ethernet port s you need at least One PC with an Ethernet...

Page 17: ...information Use the included LAN cable to wire your PC s ATMF 25 6 port to the STPro s ATMF 25 6 port Refer to section 2 3 for more information Use the included DSL cable to wire the STPro s Line por...

Page 18: ...ult should look similar as below Once all previous steps are completed turn on your STPro The STPro is ready for service as soon as the start up procedures are completed the Power On Self Test POST is...

Page 19: ...default encapsulation Example VPI VCI 0 35 Packet Service Transparent Bridging Encapsulation Method Bridge default i e LLC SNAP Your STPro supports multiple simultaneous VCs on the DSL line If your SP...

Page 20: ...cases additional or advanced configurations are desired the STPro offers various access methods Its web interface See chapter 17 A Telnet CLI session See subsection 18 1 1 A Serial CLI session See su...

Page 21: ...connection procedure is needed Turn on the STPro and you are online Note Although no access procedure is needed some SPs require authentication before granting accesss to their resources A main featur...

Page 22: ...MF 25 6 2 DSL Power and Console 3 Resum 4 Alcatel Speed Touch Configuration and Use Packet Services 5 Transparent Bridging 6 Bridged PPPoE 7 PPPoA to PPTP Relaying 8 PPP IP Routing 9 CIP IP Routing 10...

Page 23: ...23 238 3EC 17059 ABAA TCZZA Ed 01 Alcatel Speed Touch Pro Wiring Guide...

Page 24: ...24 238 3EC 17059 ABAA TCZZA Ed 01...

Page 25: ...Guide Ethernet and ATMF 25 6 25 238 3EC 17059 ABAA TCZZA Ed 01 2 Wiring Guide Ethernet and ATMF 25 6 Topic See LAN Cables 2 1 Connecting Ethernet 2 2 Connecting ATMF 25 6 Optional 2 3 Ethernet vs ATM...

Page 26: ...tify straight through and crossover LAN cables Note As the included LAN cable is fully wired it can also be used for connecting the STPro s ATMF 25 6 port Determine the LAN cable type from the followi...

Page 27: ...section 2 Wiring Guide Ethernet and ATMF 25 6 27 238 3EC 17059 ABAA TCZZA Ed 01 2 2 Connecting Ethernet Topic See Ethernet Port s on your STPro 2 2 1 Single PC Ethernet Wiring 2 2 2 LAN Ethernet Wirin...

Page 28: ...hernet port on the rear panel has a LED Link Integrity Activity LED 10Base T MDI X Indicator Description Name Color State Integrity Green Off No connection on this port g y Activity On Ethernet link u...

Page 29: ...9 238 3EC 17059 ABAA TCZZA Ed 01 2 2 2 Single PC Ethernet Wiring In this configuration the STPro is connected to a single PC Your LAN consists of only one PC and the STPro Proceed as indicated in the...

Page 30: ...10 Base T MDI X Hub MDI MDI MDI MDI MDI MDI X Cascading Repeating Hubs You may cascade up to four repeating hubs in your LAN limitations of Repeating Ethernet V2 0 IEEE802 3 hubs In case more hubs ne...

Page 31: ...olely to the dual port STPro model The ATMF 25 6 port on the single Ethernet port STPro model is an ATM Forum 25 6 Mbit s compliant interface of type ATM Network Equipment the PC NIC s ATMF 25 6 port...

Page 32: ...choice for creating a small LAN The optional ATMF 25 6 port provides excellent protocol transparency and native ATM application support The dual port STPro model is designed for the concurrent use of...

Page 33: ...ide DSL Power and Console 33 238 3EC 17059 ABAA TCZZA Ed 01 3 Wiring Guide DSL Power and Console Topic See Locating Ports 3 1 Connecting the DSL Port 3 2 Connecting the Power Adapter 3 3 Connecting th...

Page 34: ...ion 3 Wiring Guide DSL Power and Console 34 238 3EC 17059 ABAA TCZZA Ed 01 3 1 Locating Ports 3 4 5 4 3 5 Following ports are used 3 DSL line port marked LINE 4 Power socket market DC 5 Serial port ma...

Page 35: ...rt A central splitter or distributed filters for decoupling DSL and POTS or ISDN signals must be installed on your telephone line or telephone wall outlets In some cases crossover adapters might be re...

Page 36: ...ng the AC mains to 9VDC 1A unregulated output voltage Check if the power adapter included in the STPro package is compatible with your local electrical power specifications See section B 5 for connect...

Page 37: ...you must have the following A serial cable An ASCII terminal VT100 or a workstation PC with ASCII terminal emulation or emulation application for local configuration via the CLI or A POTS or ISDN mod...

Page 38: ...3 Wiring Guide DSL Power and Console 38 238 3EC 17059 ABAA TCZZA Ed 01...

Page 39: ...g 4 Wiring Guide Resum 39 238 3EC 17059 ABAA TCZZA Ed 01 4 Wiring Guide Resum The following illustrations show some of the wiring configurations possible for the STPro once all of the connections have...

Page 40: ...4 Wiring Guide Resum 40 238 3EC 17059 ABAA TCZZA Ed 01...

Page 41: ...41 238 3EC 17059 ABAA TCZZA Ed 01 Alcatel Speed Touch Pro Configuration and Use...

Page 42: ...42 238 3EC 17059 ABAA TCZZA Ed 01...

Page 43: ...ter 5 Configuration and Use Packet Services 43 238 3EC 17059 ABAA TCZZA Ed 01 5 Configuration and Use Packet Services Topic See Supported Packet Services 5 1 Packet Services at a Glance 5 2 Selection...

Page 44: ...ds the DSL line and vice versa Transparent Bridging Bridged PPPoE PPPoA to PPTP Relaying PPP IP Routing Classical IP IP Routing ATM cell switching Requires the optional ATMF 25 6 port All examples in...

Page 45: ...access In this mode access must be explicitly established e g by dialing into a Remote Access Server RAS For dial in access use either of Bridged PPPoE PPPoA to PPTP Relaying PPP IP Routing As their n...

Page 46: ...od to get in touch with the SP over the DSL line is PPPoA PPPoA to PPTP Relaying Similar to Bridged PPPoE this requires installation of a PPTP dial in application on your PC s PPP IP Routing PPPoA SP...

Page 47: ...P IP Routing n 1 via NAPT IP Suite ATMF 25 6 optional ATM Cell Switching The functionality of ATM Cell switching depends on the capabilities offered by the drivers included with the ATMF 25 6 PC NIC T...

Page 48: ...boundaries of the remote end The access method an Always on connection or a connection that is established when needed i e Dial in Connectivity to a single or multiple remote networks Security feature...

Page 49: ...nt Bridging Transparent Bridging is the packet service of your choice as it Is platform and OS independent Is true multiprotocol Has no performance limitations in the Alcatel implementation Has almost...

Page 50: ...FCs You can attach up to four connections VCs to the bridge To conserve DSL upstream bandwidth do not attach more connections than needed Bridging does not impose specific requirements to your PC s pr...

Page 51: ...can configure a new one as follows 1 If needed add a Bridging phonebook entry with the correct VPI VCI on the Phonebook page 2 On the Bridge page select this phonebook entry from the Bridge Port pop...

Page 52: ...Ed 01 6 3 Bridging Configuration This section describes the use of the STPro Bridge page The Bridge Page The Bridging Ports Table Bridging Ports Table Components The Aging Box Adding Entries Deleting...

Page 53: ...to NO Note You can set the FCS to YES via the CLI State Allows you to change the state of the individual LAN ports It can take following values Value Description disabled learning The Bridge port only...

Page 54: ...ified The allowed range is from 10 seconds to 12 days Proceed as follows 1 Browse to the Bridge page 2 Select the phonebook entry from the Bridge port pop down list Note In case the presented phoneboo...

Page 55: ...completely on its filtering database for its frame forwarding through the bridge This filtering database is accessible via the Bridge page and allows you to overview all current MAC entries Click on...

Page 56: ...01 80 C2 00 00 00 The 16 reserved MAC addresses of IEEE802 1D From 01 80 C2 00 00 01 up to 01 80 C2 00 00 0F The all LANs bridge management group MAC address 01 80 C2 00 00 10 This table lists the MA...

Page 57: ...ed PPPoE The STPro transparent bridge can be used in combination with a PPP over Ethernet PPPoE client installed on your PC The resulting Bridged PPPoE packet service provides similar dial in experien...

Page 58: ...SNAP Remote access server must be a PPPoE server PPPoE client to be installed User name and password for your user account Up to four simultaneous Bridged PPPoE sessions can be active Note Per active...

Page 59: ...like creating Dial Up icons with Microsoft s Dial Up Networking All you need is your user name and password for your account although sometimes also a Service Name and or Access Concentrator is requir...

Page 60: ...ng packet service of the STPro in order to meet the requirements of your SP regarding VC s and encapsulation Proceed as follows 1 Browse to the Bridge page 2 Select the phonebook entry from the Bridge...

Page 61: ...as multiprotocol support depending on the PPTP implementation e g for MS Windows TCP IP IPX SPX and NETBEUI Offers complete TCP IP protocol transparency no NAPT is required Supports concurrent access...

Page 62: ...connections simultaneously Note Check with your SP or corporate whether multiple end to end connectivity is enabled Your PC must support Point to Point Protocol PPP and Point to Point Tunnelling Proto...

Page 63: ...ce this PPTP dial up connection is configured you can use it to open a PPPoA PPTP connection to the remote side of the DSL line Because the configuration and use of such a connection follows similar p...

Page 64: ...f your PPTP connection icon you must provide the following parameters A name for the PPTP connection icon The VPN server s IP address or DNS hostname i e the STPro s IP address or DNS hostname Optiona...

Page 65: ...LAY_PPP4 PPTP on 8 51 In case these PPTP phonebook entries do not meet your requirements you can configure a new one See section 11 3 for more information Depending on your OS you can open a session b...

Page 66: ...tworking The following overview summarizes the necessary steps to setup a Microsoft Windows 98 PC for the use of PPPoA to PPTP Relaying Step Action See 1 Configure a Private IP address on your PC 2 Cr...

Page 67: ...Description 1 Double click the My Computer icon on your desktop 2 Double click the Dial Up Networking icon 3 Double click the Make New Connection icon to activate the Make New Connection wizard 4 If y...

Page 68: ...window you must select the Microsoft VPN Adapter for PPTP tunneling 7 Click to pop up the VPN server window 8 Enter the DNS hostname or IP address of the Virtual Private Net work VPN server Note VPN...

Page 69: ...e PPP to PPTP Relaying 69 238 3EC 17059 ABAA TCZZA Ed 01 A new icon with the name of the connection you have just created will be added to your Dial Up Networking folder Per destination you can create...

Page 70: ...shortcut on your desktop The Connect To window pops up 2 Fill in your user name and password according your user account at the SP Note If you want the current Dial Up connection to remember your cred...

Page 71: ...m tray The MSDUN icon symbolizes activity on the PPPoA PPTP connection by flashing PC s A flashing Front PC symbolizes upstream TX link activity from your local PC towards the STPro A flashing Behind...

Page 72: ...n Use Proceed as follows Step Action and Description 1 If the Dial Up connection is minimized click the MSDUN icon in the system tray The Connected To window pops up 2 Click to close the Dial Up sessi...

Page 73: ...4 PPPoA PPTP Configuration This section describes the use of the STPro PPTP page The PPTP Page The PPTP Connections Table PPTP Connections Table Components Adding Entries Deleting Entries Tunneling fr...

Page 74: ...LLC NLPID method The encapsulation method for a PPPoA PPTP connection can be configured via the CLI HDLC Framing The PPP frames arriving via a PPTP tunnel and the PPP frames encapsulated on ATM conne...

Page 75: ...guration possibility applies only to the upstream direction In the downstream direction the STPro will always make sure that FF 03 is in front of the frame prior to put it in a PPTP tunnel In order to...

Page 76: ...suite your desired configuration you must firstly create a correct phonebook entry See section 11 3 for more information 3 Select the encapsulation method for the PPPoA PPTP entry from the Encap pop d...

Page 77: ...ou must add a default route for the STPro via the Routing page See section 12 5 for more information In the example of the figure above the route to be added has the following parameters Destination 0...

Page 78: ...8 Configuration and Use PPP to PPTP Relaying 78 238 3EC 17059 ABAA TCZZA Ed 01...

Page 79: ...authenticated session concept it supports identification authentication and auto configuration Requires no session client on the PC s avoiding special installation procedures Allows multiple users to...

Page 80: ...ess server must be a PPP oA server User name and password for your user account Note If connectivity to multiple remote organizations is required you need additional sets of these parameters The STPro...

Page 81: ...parture of packets at an STPro Ethernet port destined for a PPP connection Per default following PPP IP Routing connections are preconfigured PPP1 dial in connection PPP2 always on connection DHCP_SPO...

Page 82: ...connect with 4 If applicable the Authentication table pops up Enter your user name and password in the appropriate fields If you want the STPro to remember your credentials check Save password 5 Clic...

Page 83: ...ABAA TCZZA Ed 01 Proceed as follows 1 Browse to the Dial in page 2 Active PPP IP routing sessions are indicated via up in the State field Click next to the PPP IP routing entry you want to close the s...

Page 84: ...ion describes the use of the PPP page Prior to be able to use the PPP entry you may need to configure it This is described in section 9 4 The PPP Page The PPP Configuration Table PPP Configuration Tab...

Page 85: ...and the LLC SNAP method Mode Indicates whether the PPP entry is configured for Always on connectivity Dial in connectivity Dial on Demand connectivity See section 9 4 4 for more information State Ind...

Page 86: ...on 11 3 for more information 3 Select the encapsulation method for the PPP entry from the Encap pop down list per default set to VC MUX 4 Click 5 Optionally click to enter the appropriate configuratio...

Page 87: ...on of PPP entries must be done per PPP entry This section describes the various PPP entry configurations the STPro offers for assuring end to end connectivity Most of the configurations described in t...

Page 88: ...uration page 9 Configuration and Use PPP IP Routing 88 238 3EC 17059 ABAA TCZZA Ed 01 9 4 1 The PPP Configuration Page Click next to a PPP entry you want to configure to pop up the particular PPP Conf...

Page 89: ...credentials for permanent storage Following figure shows the Authentication box Per default the user account guest is assumed Both user name and password are guest If your SP has a guest account you...

Page 90: ...or advanced users the STPro allows manual configuration of routes to dedicated destinations See section 12 5 for more information Moreover routes can be configured via the CLI which will only be added...

Page 91: ...connection to your corporate as their gateway to the Internet Everybody All PC s on the local LAN can forward frames over this PPP connection This option is the exact opposite to Only me If you open a...

Page 92: ...igure which destination can be reached over the particular PPP connection Four options are available All networks The STPro can potentially route frames to all destinations over this PPP connection Th...

Page 93: ...ue is depending on the destination Subnet Mask You can apply Network Address and Port Translation NA P T on the negotiated PPP IP address Per default NA P T are enabled Via this checkbox it is possibl...

Page 94: ...nfiguration The following paragraphs explain which options that are used by a PPP entry when it opens a PPP session Options box Local and or Remote IP STPro PPP Client Server Behavior Mode Triggering...

Page 95: ...accept this IP address as the STPro PPP session IP address Setting a remote IP address Forces the remote client if it allows to to accept this IP address as its PPP session IP address The Mode field...

Page 96: ...tively setting or clearing the flag By default LCP echo is on i e flagged allowing the local PPP peer to detect communication errors resulting in closing of the PPP session The STPro features two auth...

Page 97: ...d method next to PPPoA and PPPoE for creating IP networks on top of ATM technology Is traditionally well supported by ATM access routers at the remote end of the connection Similar to Bridging provide...

Page 98: ...compliancy to RFC1577 the remote access device must issue and respond to InATMARP messages Note The RFC1577 on which Classical IP over ATM relies is updated by RFC2225 The STPro fully complies with bo...

Page 99: ...e to enable connectivity in a Logical IP Subnet LIS via the ATM core network Topic See General CIP Configuration Procedure 10 2 1 Retrieving LIS Parameters 10 2 2 Implicit Assignment Mechanism 10 2 3...

Page 100: ...isting LIS of subsection 10 2 2 Are you configuring the STPro for an existing LIS 10 2 2 2 Retrieve the appropriate LIS parameters and check on which VCs identifiable by their VPI VCI values your serv...

Page 101: ...C1577 RFC2225 compliancy state The remote access router IP address in the case it is not RFC1577 RFC2225 compliant Of course in case you know the IP address of one member of the LIS and the associated...

Page 102: ...Description 1 Suppose you added a CIPPVC without supplying an IP address e g CIPPVC2 2 The STPro will automatically issue an InATMARP request on this PVC 3 Is the remote side is RFC1577 RFC2225 compli...

Page 103: ...address to assign the CIP PVC to the CIP member Therefore you must explicit assign a remote IP address to the CIP PVC The default configuration of the STPro is an example of the explicit assignment of...

Page 104: ...ebook If this VC does not match the requirements three other CIP phonebook entries are available to add However in the case none of the entries match you must add a CIP phonebook entry yourself Adding...

Page 105: ...must exist in your STPro s IP routing table If the remote access router is RFC1577 RFC2225 compliant no routes for LIS connectivity need to be configured by yourself for the STPro s IP router This bec...

Page 106: ...net by adding a route pointing to the remote access router implicit or explicit but now with source IP address pool 10 0 1 0 24 Of course then the default IP routes configured by default must be delet...

Page 107: ...92 168 0 1 8 80 8 80 172 16 1 2 0 0 0 0 172 16 1 1 255 255 255 0 10 0 0 0 172 16 1 1 LIS 172 16 1 x Subnet 10 1 Local Servers 1 2 In the drawing above a LIS 172 16 1 x represented by the ellipse runs...

Page 108: ...ssignment because STPro 1 is RFC1577 RFC2225 compliant The routing engine must be configured with routes to the final destinations For the given example the configuration is as follows STPro 1 has its...

Page 109: ...ket You can check IP connectivity from any PC on the local Ethernet segment Therefor ping the IP address at the far end of the virtual connection e g for the example of subsection 10 2 7 this would be...

Page 110: ...tion describes the use of the STPro CIP page The CIP Page The CIP Interfaces Table CIP Interfaces Table Components The CIP connections Table CIP Connections Table Components Adding CIP members Assigni...

Page 111: ...gure shows the CIP Interfaces table The following fields are shown Field Description Name Indicates the CIP member name All CIP members are named cipX where X is a number Local IP Address Indicates th...

Page 112: ...the CIP Connections table The following fields are shown Field Description Dest Indicates the CIP VC phonebook name Remote IP Address Indicates the remote IP address of the remote DSL side of the LIS...

Page 113: ...the CIP member at your local side of the LIS Mask The associated netmask subnetmask for this local IP address 3 Click and to finish the procedure A CIP member of the LIS is created at your STPro s CIP...

Page 114: ...rrect phonebook entry See section 11 3 for more information 3 Depending the RFC1577 RFC2225 compliancy of the remote access router the following must be filled in in the Remote address field Complianc...

Page 115: ...115 238 3EC 17059 ABAA TCZZA Ed 01 Alcatel Speed Touch Pro Networking...

Page 116: ...116 238 3EC 17059 ABAA TCZZA Ed 01...

Page 117: ...ansfer Mode ATM cells In this way ATM is the fundamental communication language for the STPro towards the remote devices The dual port STPro model equipped with the additional ATMF 25 6 port is even c...

Page 118: ...technology using fixed size packets called cells These cells consist of a header and a payload and are switched through a public or private ATM network depending on the contents of the header End to...

Page 119: ...line Switched Virtual Channels SVCs are similar to voice telephone network connections These are temporary connections between any two end points on the network and are configured via signaling A Swit...

Page 120: ...TM Forum This channel is not cross connected Symbolizes a cross connection Hence no end to end connectivity Remote LAN Practically speaking a number of VCs to one or multiple remote destination s can...

Page 121: ...where the ATM channels are terminated the same protocol must be supported If not there will be no end to end connectivity This port optional available on the single Ethernet port STPro does not termin...

Page 122: ...tions are For Transparently Bridged connections RFC 1483 Ethernet V2 0 IEEE 802 3 bridged PDUs for both the LLC SNAP method and VC MUX method For Bridged PPPoE connections RFC 1483 Ethernet V2 0 IEEE...

Page 123: ...ourced by PC applications via the PC s ATMF PC NIC port are captured by the STPro ATMF 25 6 port and cross connected or switched to the DSL line The STPro s ATMF 25 6 port is completely transparent to...

Page 124: ...mbers However in contrast to a standard phonebook it contains additional connectivity information Basic to the STPro operation are ATM VCs The STPro phonebook is the management tool for all possible A...

Page 125: ...17059 ABAA TCZZA Ed 01 11 3 1 The STPro Phonebook Page The Phonebook Page The Phonebook Table Phonebook Table Components Phonebook Defaults The AutoPVC Table Click in the left pane of the STPro pages...

Page 126: ...alias of the virtual connection phonebook entry Any name can be given to an entry VPI VCI Indicates the VPI and VCI value of the ATM VC terminated on the DSL port for the phonebook entry The allowed...

Page 127: ...icates the state of the VC phonebook entry This column is read only and can take the following values Value Description free The phonebook entry is not configured in any packet service web page It doe...

Page 128: ...ree to give any name to a phonebook entry a few restrictions apply You may not provide an entry with a name which already is supplied in the Phonebook table Phonebook entries which are intended to be...

Page 129: ...ce or choose any from the Type pop down list 5 Click and to finish the procedure On the Phonebook page click next to the phonebook entry you want to delete As a result your selection is deleted Click...

Page 130: ...an be remotely established Basically the following steps are executed 1 The DSL operator configures VCs on the DSLAM 2 Via AutoPVC the VPI VCI values are communicated to the STPro 3 AutoPVC messages a...

Page 131: ...e DSL line to VPI 5 on the ATMF 25 6 port If the SP configures Virtual Channel VC 0 32 on the DSLAM then the STPro cross connects VPI VCI 0 32 on the DSL line to VPI VCI 0 32 on the ATMF 25 6 port Sup...

Page 132: ...11 Networking ATM 132 238 3EC 17059 ABAA TCZZA Ed 01...

Page 133: ...are possible Although not the same IP is often referred to as Transmission Control Protocol TCP IP This chapter highlights some general IP parameters and some possible IP configurations for the below...

Page 134: ...Protocol DHCP allows the PC s on your local network to retrieve automatically an IP address from an IP address leasing server i e a DHCP server See subsection 12 4 for more information The STPro feat...

Page 135: ...ion the interaction between IP addresses and packet services is described Apart from Bridging all packet services require the IP suite and even the Bridging packet service will in most cases be used i...

Page 136: ...side of the DSL connection Therefore your STPro s DHCP server must be disabled Your SP may Provide you with an IP address Require you to use DHCP Alternatively a second but Private IP address can be...

Page 137: ...onfigure IP addresses like 10 0 0 1 10 0 0 2 on your PCs Note IP addresses can be configured automatically via STPro s DHCP server See section 12 4 for more information A second set of Public IP addre...

Page 138: ...nfigured statically no DHCP or dynamically STPro as DHCP server In addition configure the STPro s IP address as default gateway in your PCs At the DSL side of the STPro IP router PPP automatically neg...

Page 139: ...s Like any other member of a LAN the STPro must be locally identified by an IP address to be able to communicate with other local LAN devices This section deals with the IP address configuration of th...

Page 140: ...assigned via the Initial Setup page IP addresses assigned via a Ping of Life IP addresses assigned via the Routing page IP addresses assigned to the STPro via DHCP IP addresses configured and or negot...

Page 141: ...values Value Description Auto User Implies that an additional IP parameter set was added through the Initial Setup page Extra Implies that an additional IP parameter set was added through the Routing...

Page 142: ...st configure a User Defined IP address other than the Net 10 address appropriate for the LAN s IP settings Setting an IP Address via the Initial Setup Page Setting an IP Address via the Routing Page P...

Page 143: ...of the STPro pages to pop up the Routing page See section 17 2 for more information On this page the following IP Address table can be found 2 Enter the following information Select eth0 from the Intf...

Page 144: ...0 0 0 1 Sub netmask 255 255 0 0 Default Gateway none You can setup a local workgroup around the STPro as shown in the figure below IP Network 172 16 IP address 172 16 0 4 Sub netmask 255 255 0 0 Defau...

Page 145: ...ents and the STPro as the DHCP server In this configuration each time a computer starts it will obtain its IP configuration from the STPro Advanced Client For advanced networks the role of DHCP server...

Page 146: ...he DHCP page 12 Networking Services IP 146 238 3EC 17059 ABAA TCZZA Ed 01 12 4 1 STPro DHCP Pages Click in the left pane of the STPro pages to pop up the DHCP page See section 17 2 for more informatio...

Page 147: ...r Auto DHCP DHCP Server Configuration Table Address Pool Configuration PPP Spoofing Configuration DHCP Server Lease Table Adding Leases Manually On the STPro DHCP page the DHCP Server Start up Mode ra...

Page 148: ...12 2 1 for more information One of the STPro features is that it can automatically revert from DHCP client to DHCP server At boot time the STPro probes the LAN for a specified time limit Client timeou...

Page 149: ...will first operate as a DHCP client After the client timeout exceeded it switches to DHCP server mode but this might be to late as some clients will already selected an automatic IP address Dynamic I...

Page 150: ...ver can choose an IP address from for lease Net10 Subnet Mask The subnetting applied to the local network scoped by the DHCP server no subnetting Lease Time The time Lease Time IP addresses can be ass...

Page 151: ...econds to wait for a PPP link to successfully negotiate an IP address After timeout a private IP address will be issued 4 seconds Private lease time The time Lease Time in seconds of the private IP ad...

Page 152: ...e is not able to send receive DHCP requests replies These leases are permanent i e will never be released Proceed as follows 1 Enter the following information Enter the MAC address of the device you w...

Page 153: ...guration Table DHCP Client Configuration Table Components Enabling an STPro DHCP Client Apart from being DHCP server the STPro can also act as DHCP client The dynamically assigned IP addresses is obta...

Page 154: ...AA TCZZA Ed 01 12 5 Speed Touch Routing Next to the DSL router part the STPro supports also IP routing via its IP router This section aims to familiarize you with the STPro IP router abilities Topic S...

Page 155: ...Operating Systems Windows Unix Linux Mac OS The routes in an ordinary routing table or Forwarding Information Base FIB include among others destination IP addresses subnet masks and gateways When an...

Page 156: ...ry routing table it contains information about the source IP address and the source subnet mask The lookup principle may also be extended not only the combination of destination IP address and subnet...

Page 157: ...r to a subnet mask but to a prefix length The prefix number equals the number of ones in the subnet mask For example the subnet mask 255 255 255 0 could also be written as the prefix 24 For example IP...

Page 158: ...nnections and vice versa In this subsection the configuration of the STPro IP routing table is described General ATM ADSL End to End IP Architecture ATM DSL IP Routing STPro Power on IP Routing Table...

Page 159: ...The lookup process will determine the best route that may lead to the final destination of the packet As a consequence it will forward the packet to the interface that may reach this destination When...

Page 160: ...x mask or next hop device IP address for the IP route Source Indicates the source IP address pool prefix mask of the IP route Gateway Indicates the IP address of the directly connected gateway to whic...

Page 161: ...raffic is sent over this route Source IP address pool in prefix notation Specifying any indicates that all traffic coming from the Ethernet interface is sent over this route Gateway IP address of a di...

Page 162: ...addition via Port Address Translation PAT this single external Public IP address is mapped onto multiple internal ports on the LAN thus allowing multiple users to share this external IP address simul...

Page 163: ...is needed Therefore the STPro exhibits NA P T specific commands allowing static IP address and UDP TCP port mapping for inbound IP packets to be configured Moreover a default server can be specified A...

Page 164: ...icit assigned IP addresses from your local network configuration That way the STPro is able to act as a genuine LIS member and to route between the CIP LIS and your LAN The NA P T feature comes at the...

Page 165: ...maximum TCP IP transparency because it switches ATM cells and does not touch TCP IP information You might consider the following setup Step Action 1 Install both an ATMF 25 6 PC NIC and Ethernet PC NI...

Page 166: ...in a PC 2 Install an OS on this PC that has routing capabilities e g Windows NT UNIX Linux etc 3 Install on this PC a NAT PAT package that supports all TCP IP protocols Now this PC can act as some ho...

Page 167: ...to forward packets to their destinations IP addresses being 32 bit numbers are ideally suited for computers but are far from usable to humans Therefore the Domain Name System DNS was designed a distri...

Page 168: ...TPro In this scenario it is assumed that the STPro acts as DHCP server and as DNS server for the local network During start up a first PC launches a DHCP request on the LAN One of the fields in the DH...

Page 169: ...is the IP address of YourPC lan 3 As the STPro is the DNS server it will respond with the appropriate IP address being 10 0 0 1 4 The ping utility in MyPC will now submit the ping to 10 0 0 1 which m...

Page 170: ...tion 13 1 refers to a new LAN using the default STPro configuration thus as well as Auto DHCP server as DNS server In case the STPro is added to a existing LAN configuration of the STPro DNS server mi...

Page 171: ...e STPro DNS server Field Description Default Server active Enables or disables the STPro DNS server STPro DNS server active Domain Name Specifies the domain name of your LAN lan This table shows the D...

Page 172: ...a DNS subdomain name e g dsl office lan This name is communicated by the DNS server to the local PCs and is subsequently used by the PCs to complete a DNS request You can add leases manually in case t...

Page 173: ...173 238 3EC 17059 ABAA TCZZA Ed 01 Alcatel Speed Touch Pro Maintenance...

Page 174: ...174 238 3EC 17059 ABAA TCZZA Ed 01...

Page 175: ...de possibilities A new version of the software can be downloaded via the DSL line to your STPro You can upload new STPro software yourself from a PC on your local LAN Both features presented in this c...

Page 176: ...local LAN Alcatel DSL products continue to evolve By upgrading software the STPro is able to follow this evolution The Upgrade Page Upgrade Page Components Upgrade Page Buttons Upgrade Preconditions...

Page 177: ...ormant older version Software path field Allows you to specify the path to the STPro upgrade software package to be uploaded Clicking allows you to browse to the location of the upgrade software The f...

Page 178: ...ollows 1 Browse to the Upgrade page 2 In the Active software version field the software package that is running is labeled Check whether the Passive software version field is empty If not click 3 Clic...

Page 179: ...n the Software path input field 6 Click to start the upload As a result the upgrade software package name will appear in the Passive software version field Note In case you did not remove the passive...

Page 180: ...the Upgrade page Note Make sure a passive software version is labeled in the Passive software version field If not firstly upload a upgrade software package as described in the previous procedure 2 C...

Page 181: ...cated control VCs This feature is controlled by the SP At some point in time he might decide to upgrade the software in your STPro Software download will happen almost unnoticed while you are connecte...

Page 182: ...14 Maintenance Speed Touch Software 182 238 3EC 17059 ABAA TCZZA Ed 01...

Page 183: ...ss to the Web interface or the CLI This chapter describes how to set such a system password Never use an obvious system password to protect the STPro as your name birth date or phone number Moreover y...

Page 184: ...appear instead of the password The number of asterisks is at random 3 Click 4 To make your password permanent click 5 Authenticate yourself using the system password you just configured Every time you...

Page 185: ...bility to your STPro may occur if wrongly configured simply by forgetting its IP address or forgetting the system password Due to the flexible nature of the STPro you may end up in a situation where r...

Page 186: ...IP address and a special MAC group address in the ARP cache of one of your PCs 2 Power cycle the STPro and allow the POST to end this takes about 30 seconds 3 Ping this same IP address within 60 seco...

Page 187: ...be any address within your subnet as long as it is not used by any other member of your local network 5 To verify whether this step was successful execute arp a a second time In the entries list your...

Page 188: ...NICs make sure that the procedure is applied to the one connected to the STPro In the following syntax Interface IP address identifies the particular PC NIC arp a s d STPro IP address 01 90 D0 80 01...

Page 189: ...ults Which sets all parameters to original defaults including the system password and IP address One hardware method Switch to Defaults Restoring Original Settings Be careful when using the Browse to...

Page 190: ...m setup page See section 17 2 for more information 2 Click if you are sure to reset the STPro to its original defaults 3 The STPro will ask to confirm the reset 4 Click if you are sure Otherwise click...

Page 191: ...any IP address 01 90 D0 80 01 FF any IP address can be any address within your subnet as long as it is not used by any other member of your local network 4 To verify whether this step was successful e...

Page 192: ...You will notice that the PWR Alarm LED flashes amber 3 Power cycle the STPro and wait to allow the POST to end The STPro will come online with manufacturing defaults 4 Reset the DIP switch in its ori...

Page 193: ...tion via a Web Browser Configuration through a Command Line Interface CLI The local configuration via the STPro web interface is based on the HyperText Transfer Protocol HTTP server Web browser concep...

Page 194: ...e STPro is a local device and its IP address cannot be resolved by the Proxy server Therefore prior to access the STPro pages make sure that either Your Web browser is not using a Proxy server The STP...

Page 195: ...s lost Therefore after configuring your STPro do not forget to reset your Web browser to its original settings 1 Select Edit from the toolbar 2 Select Preferences 3 In the Category box select Advanced...

Page 196: ...bar 2 Select Preferences 3 In the Category box select Advanced Proxies 4 Under Manual Proxies click the view button 5 In the Exceptions box add the IP address of your STPro or the IP subnetwork addres...

Page 197: ...10 0 0 138 The STPro DNS hostname default SpeedTouch lan 3 If a system password was set See chapter 15 for more information an authentication window will pop up Enter the system password in the Passw...

Page 198: ...d Touch Web Interface 198 238 3EC 17059 ABAA TCZZA Ed 01 17 3 Speed Touch Page Structure All STPro pages can be divided into two sections Menu frame User frame Each web page contains The generic Menu...

Page 199: ...IP parameters 12 3 2 Set a System password Perform a Browse to Defaults 15 16 2 1 Overview the record of all possible and existing ATM connections 11 3 Dial in page for PPP IP Routing session 9 2 Con...

Page 200: ...17 Maintenance Speed Touch Web Interface 200 238 3EC 17059 ABAA TCZZA Ed 01...

Page 201: ...rol over all the STPro functions the STPro exhibits a character based interface i e the Command Line Interface CLI As the CLI has far more configurational possibilities than the regular STPro pages it...

Page 202: ...use native access via the serial port or via a basic Telnet session This allows configuration via a character based CLI As a consequence the use of a web browser or even any graphical or operational...

Page 203: ...ing a Telnet Session to your STPro Telnet is A fairly general bi directional eight bit byte oriented communication facility A standard method of interfacing terminal devices to each other Prior to usi...

Page 204: ...anner and optionally after supplying the system password telnet 10 0 0 138 Trying 10 0 0 138 Connected to 10 0 0 138 Escape character is User SpeedTouch 00 80 9F 01 23 45 Password ______ ___ _____ ALC...

Page 205: ...IP configuration Allows remote STPro configuration via an intermediate POTS modem or ISDN modem router For serial access you need A serial cable An ASCII terminal VT100 or a PC with ASCII terminal em...

Page 206: ...ro you will get the CLI prompt From this point you can start entering your commands The CLI access is structured in what is called levels The prompt indicates that you are in the root level of the CLI...

Page 207: ...guration config Typing help followed by a command generates shows you a description of the command and a parameter syntax if applicable For example entering help reset in the config level generates th...

Page 208: ...18 Maintenance Speed Touch CLI 208 238 3EC 17059 ABAA TCZZA Ed 01...

Page 209: ...209 238 3EC 17059 ABAA TCZZA Ed 01 Alcatel Speed Touch Pro Appendices...

Page 210: ...210 238 3EC 17059 ABAA TCZZA Ed 01...

Page 211: ...DSLAM Digital Subscriber Line Access Multiplexer DTE Data Terminal Equipment FIB Forwarding Information Base FTP File Transfer Protocol GUI Graphical User Interface HTML HyperText Markup Language HTTP...

Page 212: ...et PPTP Point to Point Tunnelling Protocol PVC Permanent Virtual Channel RAS Remote Access Server REN Ringer Equivalence Number ROW Rest Of the World RTSP Real Time Stream Protocol SELV Safety Electro...

Page 213: ...when using and configuring the STPro If the following troubleshooting tips have not resolved the problem contact the company from which you purchased the STPro for assistance In case you encounter DS...

Page 214: ...rely connected to the 10Base T port s LAN LED does not light up Ethernet port s link integrity LED does not light up Make sure you are using the correct cable type for your Ethernet equipment Telnet s...

Page 215: ...AppendixB Speed Touch Specifications Topic See Front Panel Layout and LED Description B 1 Power On Off Behavior B 2 Back Panel Layout and LED Description B 3 Connector Pin Assignments B 4 Power Suppl...

Page 216: ...shing Data is flowing from to the Ethernet port s Off No activity on the Ethernet port s Line TX Green Flashing ATM cells are being sent over the DSL line Off No transmission activity Line RX Green Fl...

Page 217: ...d on you can check the PWR Alarm LED See section B 1 to see how the start up progresses Phase PWR Alarm LED Indication Description 1 Flashing red POST pending 2 Solid amber Start up failed Solid red P...

Page 218: ...CZZA Ed 01 B 3 Back Panel Layout The back panel differs depending on the STPro model Power Switch Power Socket Ethernet Port Serial Port Line Port Dip Switches Power Switch Power Socket ATMF 25 Interf...

Page 219: ...has a LED Link Integrity Activity LED 10Base T MDI X For all STPro models Indicator Description Name Color State Integrity Green Off No connection on this port g y On Ethernet link up For the hub STPr...

Page 220: ...B Subscriber line wire B 2 5 ADSL variant ATMF 25 12345678 RJ 45 1 RX Receive data from DTE RJ 45 Front view 2 RX Receive data from DTE 7 TX Transmit data to DTE 8 TX Transmit data to DTE 10Base T MD...

Page 221: ...01 Connector pins not mentioned are not connected The external ports on the back panel are classified as follows DC input port SELV circuit 10Base T MDI X SELV circuit Console RS232 port SELV circuit...

Page 222: ...or equivalent US model 120V 9V North America wall plug P48 091000 Axxxx UK Sing model 230V 9V UK wall plug F48 091000 Axxxx ROW model 230V 9V Euro wall plug D48 091000 Axxxx Australia model 240V 9V Au...

Page 223: ...gh LAN cables with the following layout are applicable for interconnecting Ethernet ports and ATMF 25 6 ports 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Crossover LAN cables with...

Page 224: ...Speed Touch Specifications 224 238 3EC 17059 ABAA TCZZA Ed 01 B 7 Physical Specifications 210mm W x 185mm D x 35mm H Temperature 5 C to 40 C 40F to 105F Humidity 20 to 80 AC voltage 100 to 120 VAC 220...

Page 225: ...depending on provisioning ADSL POTS standards compliancy Full rate ANSI T1 413 Issue 2 ITU G DMT Full rate ITU G 992 1 Annex A ITU G Lite Lite rate ITU G 992 2 ITU G Handshake Automode ITU G 994 1 ADS...

Page 226: ...AppendixB Speed Touch Specifications 226 238 3EC 17059 ABAA TCZZA Ed 01...

Page 227: ...chapter AppendixC Speed Touch Default Assignments 227 238 3EC 17059 ABAA TCZZA Ed 01 AppendixC Speed Touch Default Assignments Topic See General Defaults C 1 Connection Service ATM Encapsulation Defau...

Page 228: ...in name STPro DNS server STPro DHCP server STPro master firewall STPro system password AppendixC Speed Touch Default Assignments 228 238 3EC 17059 ABAA TCZZA Ed 01 C 1 General Defaults 10 0 0 138 Spee...

Page 229: ...ridged RFC1483 LLC SNAP for Bridged g 0 8 38 RFC1483 LLC SNAP for Bridged PDUs FCS not preserved 0 8 48 PPTP PPPoA to PPTP Relaying 0 8 49 PPTP AAL5 RFC2364 y g 0 8 50 AAL5 RFC2364 RFC2364 VC MUX f PP...

Page 230: ...Assignments 230 238 3EC 17059 ABAA TCZZA Ed 01 VPI VCI Upper Layer Protocols Service channel 0 21 DSL ATM Loopback channel 1 21 p 15 16 AAL5 SNMP SNMP ASAM agent communication channel for Alcatel ASAM...

Page 231: ...ides basic Safety Information on Alcatel s Speed Touch product Prior to using the Speed Touch product read this appendix carefully Follow all warnings and instructions marked on the product This chapt...

Page 232: ...provided by Alcatel except to the extent that this restriction is expressly prohibited by local law copy rent loan re sell sublicense or otherwise transfer or distribute the equipment to others modif...

Page 233: ...ing Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub wash bowl kitchen sink laundry tub in a wet basement or n...

Page 234: ...le therefore there is no reason to access the interior Opening or removing covers may expose you to dangerous voltages Incorrect reassembly could cause electric shock if the appliance is subsequently...

Page 235: ...y of the leak If telephone service is required on the same line a central splitter or distributed filter s must be installed for optimal DSL performance Depending on your DSL configuration and type of...

Page 236: ...TCZZA Ed 01 D 2 European Community Declaration of Conformity Products with the marking comply with both EMC and Low Voltage Directives issued by the Commission of the European Community A copy of the...

Page 237: ...quipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant The Ringer Equivalence Number REN is used to d...

Page 238: ...Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communication Le pr sent appareil num rique n met pas de...

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