Alcatel-Lucent ALE-20, User Manual

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User Manual
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1 Getting to know your telephone 7
1.1 ALE-30h Essential DeskPhone 7
1.1.1 Phone description 7
1.2 ALE-20h Essential DeskPhone / ALE-20 Essential DeskPhone 8
1.2.1 Phone description 8
1.3 Unboxing 9
1.4 Install your desk phone 9
1.4.1 Install the foot 9
1.4.2 Install a comfort wired handset 10
1.4.3 Connect the device 10
1.4.4 First start-up 10
1.5 Description of the connectors 11
1.6 Main screens and navigation keys 12
1.6.1 Welcome screens 12
1.6.2 Call management screen 14
1.7 User local menu 15
1.8 Status icons / Call icons 16
1.9 Permanent features keys 17
1.10 Alphanumeric keyboard 18
2 Using your telephone 19
2.1 Identify the terminal you are on 19
2.2 Messaging portal 19
2.3 Consulting the call log 20
2.4 Making a call 22
2.5 Receiving a call 22
2.6 Ignore the call 22
2.7 Switching between audio modes 23
2.8 Activating the loudspeaker during a conversation (handset lifted) - Group listening feature 24
2.9 Making calls by name (company directory) 24
2.9.1 Calling a contact using the unified directory 25
2.9.2 Calling a contact using the internal directory (predictive search) 25
2.10 Make calls via your programmed call keys (Perso page/F1 and F2 keys/Add-on module) 26
2.11 Filtering calls using the voice mailbox 26
2.11.1 Activating call screening 26
2.11.2 When you receive a call 26
2.12 Redialing 26
2.13 Requesting automatic callback if internal number is busy 27
2.13.1 Cancelling an automatic callback 27
2.14 Receiving interphony calls 27
2.15 Sending DTMF signals 27
2.16 Mute, so that your contact cannot hear you 28
2.16.1 From the set 28
2.16.2 From the headset 28
2.17 Forwarding calls to your voice message service 28
2.18 Consulting your voice mailbox 28
2.19 Sending an instant message to a contact 29
2.19.1 Sending an instant message using the search by name feature 29
2.19.2 Sending an instant message using the phone number 29
2.19.3 Status of the instant messages 30
2.20 Consulting instant messages 30
2.21 Answering with an instant message 31
2.21.1 Answering an Instant message 31
2.21.2 Answering a voice message 31
2.21.3 Answering from the call log 32
2.22 Lock / unlock your telephone 32
2.23 Placing a call on hold (hold) 32
2.24 Placing an external call on hold (parking) 33
2.25 Making a second call during a conversation 33