10
11.
RETURN
OF
GOODS
.
No
materials
shall
be
returned
without
authorization
and
shipping
instructions
first
being
obtained
from
Seller.
Unless
Seller
specifically
an
expressly
agrees
otherwise,
freight
forwarding,
transportation
and
other
associated
shipping
costs
and
customer
clearance
charges
shall
be
paid
by
Buyer.
12.
CONTROLLING
PROVISIONS
.
These
terms
and
conditions
shall
supersede
any
provisions,
terms
and
conditions
contained
on
any
purchase
order,
or
other
writing
Buyer
may
give
or
have
given,
and
the
rights
of
the
parties
shall
be
governed
exclusively
by
the
terms
and
conditions
hereof.
13.
MERGER
CLAUSE
.
This
writing
constitutes
the
final
expression
of
the
parties’
agreement,
and
it
is
a
complete
and
exclusive
statement
of
the
terms
of
that
agreement.
The
terms
and
conditions
herein
contained
shall
supersede
all
prior
oral
or
written
statement
of
any
kind
whatsoever
made
by
Seller
or
its
representative.
IMPORTANT
This
merchandise
was
carefully
packed
and
thoroughly
inspected
before
leaving
our
factory.
Responsibility
for
its
safe
delivery
was
assumed
by
the
carrier
upon
acceptance
of
the
shipment.
Claims
for
loss
or
damage
sustained
in
transit
must,
therefore,
be
made
upon
the
carrier
as
follows:
CONCEALED
LOSS
OR
DAMAGE
Concealed
loss
or
damage
means
loss
or
damage
which
does
not
become
apparent
until
the
merchandise
has
been
unpacked.
The
contents
may
be
damaged
in
transit
due
to
rough
handling
even
though
the
carton
may
not
show
external
damage.
When
the
damage
is
discovered
upon
unpacking,
make
a
written
request
for
inspection
by
the
carrier’s
agent
within
fifteen
days
of
the
delivery
date.
Then
file
a
claim
with
the
carrier
since
such
damage
is
the
carrier’s
responsibility.
By
following
these
instructions
carefully,
we
guarantee
our
full
support
of
your
claims
to
protect
you
against
loss
from
concealed
damage.
VISIBLE
LOSS
OR
DAMAGE
Any
external
evidence
of
loss
or
damage
must
be
noted
on
the
freight
bill
or
express
receipt,
and
signed
by
the
carrier’s
agent.
Failure
to
adequately
describe
such
external
evidence
of
loss
or
damage
may
result
in
the
carrier
refusing
to
honor
a
damage
claim.
The
form
required
to
file
such
a
claim
will
be
supplied
by
the
carrier.
DO
NOT
RETURN
DAMAGED
MERCHANDISE
TO
US
FILE
YOUR
CLAIM
AS
ABOVE
