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Agilent Technologies E6630A, Getting Started Manual

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Agilent Technologies E6630A Getting Started Manual Download Page 101

Troubleshooting

5

Getting Started Guide

101

Returning a test set for Service

Calling Agilent Technologies 

Agilent Technologies has offices around the world to provide you with complete support 
for your test set. To obtain servicing information or to order replacement parts, contact 
the nearest Agilent Technologies office listed in the following table. In any 
correspondence or telephone conversations, refer to your test set by its product number, 
full serial number, and software revision. 

Press 

System

, 

Show, System

, and the product number, serial number, and software 

revision information is displayed on your test set screen. A serial number label is also 
attached to the rear panel of the test set.

Locations for Agilent Technologies

Americas

Canada

 

+1 877 894-4414

Brazil

 

+55 11 3351-7012

Mexico

 

+001 0800 254-2440 ext 2610

United States

 

+1 800 829-4444

 

Press # then 3

Africa & Middle East

Israel

 

+972 3 9288 600

South Africa

 

+2712 678 9200

Turkey

 

+90-312-466 8212

Asia & Pacific

Australia

 

1 800-225-574

China

 

800-810-0189 / 400-810-0189

Hong Kong

 

800-938-693

India

 

1-800-11-2626

Japan

 

0120-412-766

Korea

 

080-769-0800

Malaysia

 

1 800-888-848

New Zealand

 

64 4 570 248

Philippines

 

+632 850-4347/49

Singapore

 

1 800-375-8100

Taiwan

 

0800-047-866

Thailand

 

1 800-291-222

Vietnam

 

120-65-201

Europe 

Denmark

 

45 45 80 1215

Finland

 

010 855 2100

France

 

0825-01-07-00

Germany

 

+49 (0) 7031 464 6333

Italy

 

+39 02 9260 8484

Netherlands

 

+31 0 20 547 2111

Summary of Contents for E6630A

Page 1: ...Agilent Technologies Agilent E6630A Wireless Connectivity Test Set Getting Started Guide...

Page 2: ...ted computer software as defined in FAR 52 227 19 June 1987 or any equivalent agency regulation or contract clause Use duplication or disclosure of Software is subject to Agilent Technologies standard...

Page 3: ...erial and workmanship for a period of one year from the date of shipment during the warranty period Agilent Technologies will at its option either repair or replace products that prove to be defective...

Page 4: ......

Page 5: ...l monitor 15 Source Level Accuracy 20 Source Alignment 20 Power Search 20 Options 21 Anti Virus Software and Firewalls 21 Shortening the Test Set Power On Time 21 Instrument Information 22 Power requi...

Page 6: ...ent service user accounts 44 Customer creation of accounts 45 Agilent Licensing Options 46 Fixed Perpetual 46 Transportable Perpetual 46 Time Limited Licenses 47 Licensing New Measurement Application...

Page 7: ...eration 77 How to locate the computer name of the test set 79 Running a Remote Desktop session 81 The Virtual Front Panel 90 Capturing Printing Displays and Windows 91 Windows Shortcuts and Miscellane...

Page 8: ...8 Getting Started Guide...

Page 9: ...te and view a signal The following topics can be found in this section About the Test Set on page 10 Initial Inspection on page 13 Test Set Location and Rack Mounting Requirements on page 14 Turning o...

Page 10: ...smit receive instruments containing an RF source and an RF analyzer Each instrument is run by its own instance of the XSA firmware application a fully loaded test set shows two independent XSA windows...

Page 11: ...utomatically as needed during LTE TDD measurements Alternatively the downlink RF signal from the test set s source can be sent through a 4 way splitter to the four GNSS outputs of the multiport adapte...

Page 12: ...instruments within the chassis can be differentiated in network communication with the test set For information on how to send commands to the test set using a VISA connection see the Agilent E6630A...

Page 13: ...t set to another location or to Agilent Technologies for service Verifying the contents Item Deliverable Description Getting Started Guide Provides first time power on instructions licensing informati...

Page 14: ...test set are not obstructed The minimal required clearance is 2 inches Airflow restrictions cause additional airflow noise and cause the fans to speed up so they can draw in enough air for the requir...

Page 15: ...of the test set Model E6630A has no display an external monitor is required See Virtual Front Panel on page 34 3 Power on the test set a Position the test set so you have easy access to the power cor...

Page 16: ...indow The following Welcome window appears giving you information about the End User License Agreement At this time it is safe to turn off the instrument before initializing the software After launchi...

Page 17: ...Virus message and determine what action is appropriate 6 Disable the Anti Virus message a Select the check box and click Continue Messages similar to the following continue to appears The system rebo...

Page 18: ...ble to verify that the test set s source can generate a signal and the test set s analyzer can measure it 10 Generate and view a signal a Press Input Output More RF Output Test Set Config RF Output RF...

Page 19: ...ignal appears on the display 11 If an E6618A Multiport Adapter will be used connect the E6618A hardware Procedures for connecting the E6618A Multiport Adapter to the E6630A Test Set are presented in t...

Page 20: ...tomatically by the test set nor does it run at power up nor is it run in response to System Alignments Align Now All The alignment must be called explicitly as described below However the alignment da...

Page 21: ...udes a shortcut to the ConfigureApplications exe application that lets you control your test set power on configuration You can set the configuration to pre load only the applications that you typical...

Page 22: ...result in personal injury Before turning on the test set you must connect its protective earth terminals to the protective conductor of the main power cable Insert the main power cable plug into a so...

Page 23: ...e sure the supply voltage is within the specified range and voltage fluctuations do not to exceed 10 percent of the nominal supply voltage 100 120 VAC 50 60 Hz 1000 W MAX 220 240 VAC 50 60 Hz 1200 W M...

Page 24: ...operating temperature of the product by 4oC for every 100 watts dissipated in the cabinet If the total power dissipated in the cabinet is greater than 800 watts then forced convection must be used To...

Page 25: ...Quick Start 1 Getting Started Guide 25...

Page 26: ...rom the test set Be sure that all instruments are properly earth grounded to prevent build up of static charge Perform work on all components or assemblies at a static safe workstation Keep static gen...

Page 27: ...t Getting Started Guide Agilent Technologies 2 Front Panel Features This section describes the following features Front Panel Features on page 28 Display Annotations on page 36 Rear Panel Features on...

Page 28: ...ts loaded in a PXI rack There is a controller located on the far left and one or two sub instruments which are protected by a translucent impact cover and are not exposed during normal operation A har...

Page 29: ...29 Each of the sub instruments under the impact cover includes a Vector Signal Generator M9381A and a Vector Signal Analyzer M9391A If both sub instruments are installed they share the Controller M90...

Page 30: ...ng trigger which is supplied to the TRIG 3 port on the E6618A Multiport Adapter Under the impact cover it is routed to the Trig 2 port of the M9310A Source Output module 5 TRIG IN This BNC trigger por...

Page 31: ...instrument is connected to the DUT or to RF IN on the E6618A Multiport Adapter 11 RF IN This Type N RF input port for the left sub instrument is connected to the DUT or to RF OUT on the E6618A Multip...

Page 32: ...ot able to shut down properly When the chassis Inhibit switch is in the Manual position a controller shutdown results in an operating system shutdown however the controller is not able to shut down th...

Page 33: ...e with the IEEE 488 standard Reset Button If it becomes necessary to perform a hard reset of the controller you can use any pin shaped object such as an unfolded paper clip to press the front panel re...

Page 34: ...through a Remote Desktop interface you can navigate front panel functions using the virtual front panel VFP shown below Access the VFP as follows 1 Right click the mouse 2 Left click Utility 1 in the...

Page 35: ...being controlled by it When the Test Set is Controlled Remotely The test set can be controlled remotely from another computer See Remote Desktop Using the Sest Set Remotely on page 77 When the test se...

Page 36: ...set Setup part of the front panel 2 Active Function measurement bar when the current active function has a settable numeric value it is shown here Currently selected front panel key 3 Sub instrument a...

Page 37: ...panel time and date display System Control Panel 9 Trace and detector information Trace Detector Clear Write W Trace Average A Max Hold M Min Hold m Trace Detector More Detector Average A Normal N Pe...

Page 38: ...hassis is powered up by the Inhibit input signal on the rear panel INHIBIT VOLTAGE MON DB 9 connector 4 INHIBIT VOLTAGE MON This DB 9 connector provides access for testing of internal power supply vol...

Page 39: ...also a symbol of an Industrial Scientific and Medical Group 1 Class A product CISPR 11 Clause 4 The CSA mark is a registered trademark of the Canadian Standards Association International This symbol i...

Page 40: ...40 Getting Started Guide 2 Front Panel Features...

Page 41: ...that are present on the hard disk drive when the test set leaves the factory Agilent Software Installed on page 42 Customer Installation of Software on page 43 User Accounts on page 44 Agilent Licensi...

Page 42: ...nt applications 802 11a b g 802 11n and 802 11ac are installed by default in the test set but these must be licensed in order to be used Whichever licenses were purchased with the instrument are insta...

Page 43: ...ormance Agilent does not warrant the performance of the test set with non approved software installed If you install programs other than those that Agilent has tested it could cause problems with the...

Page 44: ...asure4u This user is a member of the Power Users group Using the Instrument account you can perform the following operations Install software Configure network and printer access Access files on the t...

Page 45: ...at each user s My Documents folder is mapped to the D drive This is to avoid overwriting the user s data in the event the Agilent Recovery must be performed Also this facilitates convenient backup by...

Page 46: ...the product structure by a T in the second character and P in the third character of the option designator Example V9077A 1TP Transportable Perpetual licenses require a connection to the Agilent serv...

Page 47: ...or enabling hardware capability Trial licenses are not installed in the factory and no entitlement certificates are created for distribution with new instrument shipments Trial licenses are not availa...

Page 48: ...com find e6630a A license key is usually for one instrument model and serial number combination The license key will only install itself on that instrument Installation procedure over USB No calibrati...

Page 49: ...application will not be available for use until after the power has been cycled This displays the list of installed applications If you require further assistance please contact the Agilent support t...

Page 50: ...keyboard USB mouse We will refer to the test set from which the transportable license will be removed as the source instrument We will refer to the test set which will receive the transportable licen...

Page 51: ...ected to the internet b On the PC locate the url file on the USB flash drive that was saved in the previous step and click on it c After a few seconds the ASM Transportation Web page will appear One f...

Page 52: ...b Cycle power on the target instrument c Once the test set has re booted the application should be ready to use on the target instrument The Agilent License Services running on the target instrument l...

Page 53: ...ed You may change the following Windows settings or administrative tasks available from the Windows Control Panel to select your personal preferences To recover from problems caused by changing Window...

Page 54: ...ve all other settings unchanged You may use this feature To do this Do NOT use this feature To do this Do not change Power Options Power Scheme Power Button Hibernate Do not modify System Properties H...

Page 55: ...tual directories or their contents that came configured with the test set Uninstall these libraries interfaces or programs The Agilent I O Libraries The NET Framework or any Hotfixes or Service Packs...

Page 56: ...ne using a USB mouse and an external keyboard When setting up a new printer you may need to load the printer driver unless you are using a network printer that your IT department has set up to include...

Page 57: ...on your LAN The pre configured Computer Name is A E6630A xxxxx where xxxxx represents the last 5 digits of the test set serial number To change the Computer Name consult the Microsoft Windows Help and...

Page 58: ...system is protected Use an internet firewall Get the latest critical Windows updates Use up to date antivirus software To check the status or make changes in the security settings for your test set o...

Page 59: ...cause the test set to not operate properly Automatic updates The default test set setting is to automatically check for critical Windows Updates and notify you if the test set has internet access You...

Page 60: ...fied by Agilent on page 43 for anti virus software that has been tested by Agilent Be aware that downloading and installing Windows Updates can be network and CPU usage intensive impacting the test se...

Page 61: ...1 Spyware protection There is no anti spyware software installed on the test set This should not be a problem if you do not use the test set for a lot of internet browsing Having spyware in the test s...

Page 62: ...that you backup the data to an external storage device connected to the network or one of the test set s USB connectors Also you should perform backups at times when the test set is not being used fo...

Page 63: ...s USB class driver support is available on the Microsoft website http www microsoft com whdc system bus usb USBFAQ_intro mspx The test set USB device driver included in the test set software supports...

Page 64: ...ored by the Agilent Recovery process You must reload any other software that you have added in the test set The D partition is reserved for data storage The User Accounts that are configured by Agilen...

Page 65: ...ata or programs saved on the D or E drives Any upgrades that were made to the Agilent measurement application software Restoring the original factory system software will not synchronize the code in t...

Page 66: ...drive Press 2 then press Enter to select the recovery Press 1 then press Enter to continue Press 1 then Enter to confirm It may take up to 25 minutes for this process to complete After exiting the Ag...

Page 67: ...l front panel You can access the virtual front panel using a mouse and right clicking in the application window and selecting Utility Virtual Front Panel Once in the show system screen look for the In...

Page 68: ...the new E6630A software 4 Close the E6630A measurement application if it is running Right click in the application window and select elect Utility File from the right click menu select the Exit softke...

Page 69: ...ss is complete a software updater display appears showing progress of the software removal and installation The update process causes various messages and windows to appear and disappear on the screen...

Page 70: ...lly by Completed Successfully No interaction is required at this point Software updater window showing installation progress While the new instrument software is being installed the text Installation...

Page 71: ...process can place the instrument in an unusable state requiring it to be returned to Agilent for repair 3 When the software updater window shows The software upgrade was successful you will be prompt...

Page 72: ...y be instructed to boot from USB first and the internal drive second If this is the case failure to remove the USB device will result in an error as the instrument attempts to boot from it 5 Check for...

Page 73: ...ick Properties This accesses the System Properties tabbed page 2 Click the Advanced tab 3 In the Startup and Recovery section click Settings 4 Under the System Startup section you can either clear the...

Page 74: ...74 Getting Started Guide 3 Test Set Operating System...

Page 75: ...plays and Windows on page 91 Windows Shortcuts and Miscellaneous Tasks on page 92 The capabilities described in this section are Microsoft Windows features The following information provides some guid...

Page 76: ...log box selects an option button Down Arrow In pull down menu Moves to next selection down in the menu In dialog box selects an option button Tab In dialog box moves to the next previous field Del Del...

Page 77: ...screen of the remote computer This section provides full details of how to set up the test set for remote connectivity and also how to set up a computer running any 32 bit version of Microsoft Windows...

Page 78: ...so no additional setup is required 2 On the test set open the Windows Control Panel Using the Virtual Front Panel within the test set application press System Control Panel or From the Windows Deskto...

Page 79: ...are The procedure described here may be changed by Microsoft at some future time Installing the Client software Step Notes 1 When the Welcome Screen appears click Perform additional tasks 2 From the W...

Page 80: ...open the Control Panel dialog 4 Use the Tab key to highlight System and Security then press Enter The System and Security window is displayed 5 Use the Tab key to highlight System then press Enter The...

Page 81: ...e of the test set This information can be shown on the test set display by following the procedure in the section How to locate the computer name of the test set on page 79 Starting a session Step Not...

Page 82: ...t Panel on page 90 Setting Remote Desktop options Step Notes 1 On the Remote Desktop Connection menu click Options The Options dialog has several tabs Generally the default settings are correct 2 Unde...

Page 83: ...ay are not accessible Under Colors you may select any setting that uses 15 bits or more Selecting a color setting that uses less than 15 bits results in dithering and incorrect color rendition of the...

Page 84: ...rted Guide 4 Using Microsoft Windows Operating System 5 Click the Experience tab To Optimize the performance of the Remote Desktop session choose the appropriate connection format from the drop down l...

Page 85: ...of the corresponding Virtual Front Panel key The following lists additional functionality Exit Selecting this item closes the Application software Utility Page Setup Selecting this item opens a print...

Page 86: ...remote desktop mode the following combinations of remote keyboard keys can be used to perform the operation of the virtual front panel keys Keycode commands To initiate the following virtual key Press...

Page 87: ...er Input Output Ctrl Shift O Left Arrow Left Arrow Marker Ctrl Alt K Marker Ctrl Alt N Marker Function Ctrl Alt F Meas Ctrl Alt M Meas Setup Ctrl Alt E Menu Alt Alt Mode Ctrl Shift M Mode Preset Ctrl...

Page 88: ...rl Shift F5 Softkey 6 Ctrl Shift F6 Softkey 7 Ctrl Shift F7 Source Ctrl Alt U SPAN X Scale Ctrl Shift S Split Screen Ctrl Shift L Sweep Control Ctrl Shift W System Ctrl Shift Y Tab Tab Trace Detector...

Page 89: ...he remote computer and not to the test set Generally the effect of pressing this key combination is to display the Windows Task Manager Therefore pressing this key combination on the remote computer d...

Page 90: ...ication display window then select Utility Virtual Front Panel The Virtual Front Panel appears as shown below When you click a button in the Virtual Front Panel it performs the operation of the corres...

Page 91: ...rogram like Microsoft Paint 3 Paste the clipboard contents into the program The keyboard shortcut Ctrl v will paste the contents of the clipboard 4 Save the image in a file Step Notes 1 Click on the w...

Page 92: ...rt Menu Ctrl Esc Cycle through all open applications Alt Tab Select the first menu of a menu bar Alt Move through menu headings Left Arrow Right Arrow Open drop down a menu Down Arrow Move through ite...

Page 93: ...set application If the taskbar is not set to auto hide the lower part of the test set display is obscured by the taskbar Step Notes 1 Press Alt to select the File menu in the menu bar The focus must...

Page 94: ...o hide behavior by doing the following Restoring taskbar auto hide mode Step Notes 1 Click Start Control Panel If not using a mouse press Ctrl Esc 2 In Classic View click Taskbar and Start Menu or in...

Page 95: ...r do one of the following Either click Start All Programs then select Startup or Click Start My Computer then navigate to the folder C Documents and Settings All Users Start Menu Programs Startup Addi...

Page 96: ...96 Getting Started Guide 4 Using Microsoft Windows Operating System...

Page 97: ...ologies 5 Troubleshooting Check the Basics on page 98 Problems with Microsoft Windows Operating System on page 100 Returning a test set for Service on page 101 No operator serviceable parts inside Ref...

Page 98: ...being performed when the problem first appeared Are all of the settings correct o If the test set is not functioning as expected return the test set to a known state by pressing Mode Preset o Is the...

Page 99: ...n If External is selected changing the setting to Sense allows the test set to sense the presence of an external reference and use it only if it is available The frequency of the reference should be s...

Page 100: ...egrade test set performance and measurement speed Those that can be safely modified are described in Settings that can be changed on page 53 The E6630A Wireless Connectivity Test Set operates in an op...

Page 101: ...est set screen A serial number label is also attached to the rear panel of the test set Locations for Agilent Technologies Americas Canada 1 877 894 4414 Brazil 55 11 3351 7012 Mexico 001 0800 254 244...

Page 102: ...after the warranty has expired Call your Agilent Technologies office for full details If you want to service the test set yourself after the warranty expires you can purchase the service documentatio...

Page 103: ...e 2 Use a strong shipping container The carton must be both large enough and strong enough to accommodate the test set A double walled corrugated cardboard carton with 159 kg 350 lb bursting strength...

Page 104: ...104 Getting Started Guide 5 Troubleshooting...

Page 105: ...splay save 91 Display settings Microsoft Windows 54 Domain Name 82 drive C use 64 drive D use 64 drive partitioning 55 drive recovery 65 Drivers settings Microsoft Windows 54 E E6630A Computer Name 82...

Page 106: ...re 91 screen resolution setting Microsoft Windows 54 screen saver settings Microsoft Windows 54 security 58 service options 102 services running 55 setting gateway 57 hostname 57 ip address 57 LAN 57...

Page 107: ...Desktop 77 keycodes 86 options 82 Options Dialog Experience Tab 82 General Tab 82 popup menus 85 running 81 Setting up Remote Computer 78 setting up the E6630A 77 Setting up Windows Systems 78 32 bit...

Page 108: ...108 Getting Started Guide Index...

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