November 29, 1999
ERROR CODES
7-31
Trouble-
shooting
Code
Meaning
Suggested Cause/Action
2-25
JBIG data reconstruction
error (BIH error)
2-26
JBIG data reconstruction
error (Float marker error)
2-27
JBIG data reconstruction
error (End marker error)
Check the connection between FCU, optional
SG3 and optional NCU board.
Replace the optional SG3 board or the FCU.
2-50
The machine reset itself
If this is frequent, replace the FCU.
2-51
Fail safe timer runs out
while communication
Replace the FCU.
2-52
Memory resource releasing
error after communication
Check the connection between FCU, optional
SG3 and optional NCU board.
3-00
G4 interface board reset
Replace the G4 interface board or FCU.
3-10
Disconnection during ISDN
G3 communication
Check the other terminal and the ISDN line.
The other terminal may dialed a wrong number.
3-11
Disconnection during ISDN
G4 communication
Check the other terminal and the ISDN line.
3-20
A SAC signal was received
during ISDN G4
communication
The operator at the other terminal may have
interrupted the communication.
3-21
A CSA was sent during
ISDN G4 communication,
because the Stop key was
pressed
The local operator has interrupted the
communication.
3-30
Mismatched specifications
(rx capability)
Check the receive capabilities requested from the
other terminal.
4-00
One page took longer than
8 minutes to transmit
Check for a bad line.
Try the communication at a lower resolution, or
without halftone.
Change the FCU.
4-01
Line current was cut
Check the line connector.
Check the connection between FCU and NCU.
Check for line problems.
Replace the FCU or the NCU.
4-02
The other end cut the
received page as it was
longer than the maximum
limit.
Split the page into smaller pieces, or ask the other
end to change their maximum receive length
setting, then resend.
4-10
Communication failed
because of ID Code
mismatch (Closed
Network) or Tel. No./CSI
mismatch (Protection
against Wrong
Connections)
Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
The machine at the other end may be defective.
5-00
Data reconstruction not
possible
Replace the FCU.
5-10
DCR timer expired
Replace the FCU.
