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Aficio 5000L, Service Manual

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Aficio 5000L Service Manual Download Page 268

November 29, 1999

COPY QUALITY TROUBLESHOOTING

7-11

Trouble-

shooting

7.1.11  FAINT COPIES

Possible Causes (Scanner)

•

  Dirty shading plate and/or exposure glass

•

 Dirty optical mirrors

•

  SBU defect

Action:

•

  Clean the white roller in the ADF.

•

  Clean the optical mirrors

•

  Replace the optical unit or SBU.

Possible Causes (Printer)

•

  Poor drum sensitivity.

•

  Dirty laser optic components.

•

  Incorrect development/ transfer bias

•

 Low toner

•

  Low fusing temperature

H306T512.WMF

H306T504.WMF

Summary of Contents for 5000L

Page 1: ...KAISER 1 Aficio FAX 5000L SERVICE MANUAL 29 November 1999 Subject to change ...

Page 2: ...e laser unit or look along the laser beam path while the main power is on Lithium Batteries Memory Back up øCAUTION The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard used batteries in accordance with the manufacturer s instructions LASER_PS3 WMF ...

Page 3: ...2 PRINTER 2 8 2 2 1 OVERVIEW 2 8 2 2 2 LASER EXPOSURE 2 9 2 2 3 AIO CARTRIDGE 2 13 2 2 4 TRANSFER AND PAPER SEPARATION 2 19 2 2 5 PAPER FEED 2 21 2 2 6 FUSING 2 26 2 3 OPTIONAL PAPER FEED UNITS 2 33 2 3 1 OVERVIEW 2 33 2 3 2 MECHANISMS 2 34 2 4 PCBS 2 38 2 4 1 FCU 2 38 2 4 2 OPIF OPTION INTERFACE BOARD 2 41 2 4 3 NCU US 2 42 2 4 4 NCU EUROPE ASIA 2 43 2 4 5 PSU 2 44 2 5 SYSTEM FEATURES 2 45 2 5 1 ...

Page 4: ...UNCTION 08 4 6 4 1 12 V 8 MODEM TEST FUNCTION 08 4 6 4 1 13 V 34 MODEM TEST FUNCTION 08 4 7 4 1 14 OPERATION PANEL TEST FUNCTION 09 4 7 4 1 15 XENON LAMP TEST FUNCTION 10 4 8 4 1 16 ADF TEST FUNCTION 10 4 8 4 1 17 PRINTER TEST PATTERNS FUNCTION 11 4 9 4 1 18 SCANNER AND PRINTER MECHANISM TEST FREE RUN FUNCTION 11 4 9 4 1 19 RAM TESTS FUNCTION 12 4 10 4 1 20 DATA COPY FUNCTION 12 4 10 4 1 21 SERVIC...

Page 5: ...F THE ADF MAINTENANCE KIT 6 4 6 2 2 REPLACING THE FEED ROLLER PART OF THE ADF MAINTENANCE KIT 6 4 6 2 3 REPLACING THE REVERSE ROLLER AND TORQUE LIMITER PART OF THE ADF MAINTENANCE KIT 6 5 6 2 4 REPLACING THE R0 ROLLER 6 6 6 2 5 REPLACING THE R1 R2 AND DOCUMENT EXIT ROLLERS 6 7 6 2 6 REPLACING THE OPTICAL UNIT SCANNER 6 9 6 2 7 REMOVING THE STAMP UNIT 6 11 6 2 8 ADJUSTING THE SCANNING TOP MARGIN 6 ...

Page 6: ...NEL LCD CONTROLLER AND INVERTER BOARD 6 38 6 9 DATA AND FIRMWARE DOWNLOAD UPLOAD 6 39 6 9 1 FCU PROGRAM DOWNLOAD IC CARD TO MACHINE 6 39 6 9 2 FCU PROGRAM UPLOAD MACHINE TO IC CARD 6 40 6 9 3 FCU SRAM RESTORE IC CARD OR PREVIOUS FCU TO MACHINE 6 41 6 9 4 FCU SRAM BACKUP MACHINE TO IC CARD 6 42 6 9 5 OPTIONAL G3 UNIT CONTROL PROGRAM DOWNLOAD IC CARD TO MACHINE 6 42 6 9 6 OPTIONAL G3 UNIT MODEM PROG...

Page 7: ...CK DOTS SPOTS 7 9 7 1 10 WHITE SPOTS IN BLACK IMAGE AREAS 7 10 7 1 11 FAINT COPIES 7 11 7 1 12 VERTICAL BLACK BAND 7 13 7 1 13 UNFUSED COPIES 7 14 7 1 14 GHOST IMAGE 7 14 7 1 15 TONER ON THE BACK OF THE PRINTER PAPER 7 15 7 1 16 INCORRECTLY ALIGNED OUTPUT DATA SHIFTED TO THE RIGHT OR LEFT 7 15 7 1 17 INCORRECTLY ALIGNED OUTPUT IMAGE SHIFTED VERTICALLY REDUCED IMAGE 7 16 7 2 MECHANICAL PROBLEMS 7 1...

Page 8: ...city ECM 128 kbytes SAF Standard 2 0 Mbytes 160 pages With 2 Mbyte option 320 pages With 4 Mbyte option 480 pages With 40 Mbyte option 1200 pages With 40 Mbyte option plus Function Upgrade Card 3000 pages Measured using ITU T 1 test document Slerexe letter Compression MH MR MMR SSC JBIG JBIG option is required SAF storage for memory tx MMR and raw data Protocol Group 3 with ECM Group 4 ISDN G4 opt...

Page 9: ...can 400 dpi Printer Mode 600 dpi Power Supply USA 115 20 Vac 50 1 Hz Europe Asia 187 276 Vac 60 1 Hz Power Consumption Base Machine Only Standby Minimum 2 W see Note Normal 45 W Transmitting 70 W Receiving 400 W Maximum 850 W Copying 400 W Maximum 850 W Note 2W mode is not available if one of the following options is installed Printer interface unit G4 RS232C interface G3 interface NIC Internet Fa...

Page 10: ... B4 A4 O Reduction before tx A3 B4 O Video Processing Features Reduction before tx A3 A4 O Scanning Resolution Standard O Scanning Resolution Detail O Scanning Resolution Fine O Scanning Resolution Superfine X Smoothing to 400 x 400 dpi when printing O Communication Features Auto Automatic fallback O Automatic redialing O Confidential reception O Dual Access O Substitute reception O Communication ...

Page 11: ...Transmission O Transfer Request O Transmission Deadline TRD X Turnaround Polling X Two step Transfer X Two in one O Voice Request immed tx only X Communication Features Service Selectable AI Short Protocol O Auto reduction override option O Busy tone detection O Cable Equalizer PSTN ISDN O H Closed Network tx and rx O Continuous Polling Reception O Dedicated tx parameters O ECM O EFC X Inch mm con...

Page 12: ... Failure Report O Confidential File Report O Fax On Demand Report C Memory Storage Report O Polling Clear Report O Polling Reserve Report O Polling Result Report X Reports Automatic Power Failure Report O TCR Journal O Toner Cassette Order Form X Transfer Result Report O Transmission Result Report O Reports User initiated Authorized Destination List O Box List O Charge Control Report X File List O...

Page 13: ...ist O RAM display rewrite O RAM dump O RAM test O Ringer test X Scanner lamp test O Scanner mechanism test O Sensor initialization X Serial number O Service monitor report O Service station number O Software upload download O SRAM data download O System parameter list O Technical data on the Journal O Thermal head parameters X Transmission Status Report X User data transfer O ...

Page 14: ...l 1200 3000 Quick Dials 64 64 Speed Dials 100 1000 Groups 9 30 Destinations per Group 250 250 Boxes Information Personal Transfer 150 400 Destinations dialed from the ten key pad overall 100 1000 Programs 64 programmed in 64 Quick Dial keys 164 programmed in 64 Quick Dial keys plus 100 Speed Dial codes Destinations per program 250 250 Auto Documents 64 programmed in 64 Quick Dial keys 164 programm...

Page 15: ... the document table one at a time 7 R2 Roller Feeds the document through the stamp to the exit 8 Exit Roller Feeds the document out to the document tray 9 Laser Unit Consists of the LDDR Laser Diode Driver focusing lens hexagonal mirror motor and other laser optic components 10 Paper Pick up Roller Picks up the top sheet of paper from the stack in the tray and feeds it into the printer 11 Paper Fe...

Page 16: ...this organic photoconductor drum 15 All in One Cartridge Consists of the toner cartridge cleaning unit used toner tank charge brush roller development roller and OPC drum 16 Fusing Pressure Roller Applies pressure to the paper during the fusing process 17 Hot Roller Heat from this roller fuses the toner to the copy paper ...

Page 17: ...COMPONENT LAYOUT November 29 1999 1 10 1 3 2 ELECTRICAL COMPONENTS H306V502 WMF H306V503 WMF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 15 ...

Page 18: ...ork Control Unit for optional G3 unit This board contains relays and switches for interfacing the machine with the network and the handset 38 Power Pack Supplies high voltage to the charge brush roller transfer roller and development rollers 39 NCU Network Control Unit This board contains relays and switches for interfacing the machine with the network 40 PSU Power Supply Unit This board supplies ...

Page 19: ...rior of the machine 24 Polygon Mirror Motor This high speed DC motor drives the hexagonal mirror in the laser printer optics 27 Main Motor This stepper motor drives the AIO cartridge and the fusing unit 35 Paper Feed Motor This stepper motor drives the registration roller and the paper feed mechanisms in the main body 3 Sensors No Name Description 1 B4 width Sensor This detects the presence of a B...

Page 20: ...32 Toner End Sensor Detects when the toner has run out 34 Registration Sensor Detects when paper reaches the registration roller 36 Paper Near End Sensor Detects when the paper has almost run out 4 Interlock Switch No Name Description 31 Interlock Switch If the left cover is opened this switch interrupts the 5VLDL power supply for the laser diode and the 24VM power supply for the fusing lamp 5 Oth...

Page 21: ...idge cleaning unit used toner tank charge brush roller development roller and OPC drum 4 Paper Feed Roller Feeds the paper towards the registration roller 5 Paper Pick up Roller Picks up the top sheet of paper from the stack in the tray and feeds it into the printer 6 Paper Feed Motor This stepper motor drives the registration roller and the paper feed mechanisms in the main body 7 Registration Ro...

Page 22: ... the main switch is on 12V For the SG3 and SiG4 board though the OPIF board 12VOP For the operation panel 5VE Normally supplied by the PSU when the main switch is on Activated when the CPU detects an activation signal from the OPIF board document feeder or operation panel when the machine is in energy saver mode FCU PSU Fusing Lamp AC Main Power AC Switching Circuit LDDR Fusing Lamp ON OFF Switchi...

Page 23: ...or the printer interface unit 5VD Supplies back up power for the DRAM and the optional IC card on the FCU It can back up stored data for one hour after the power is switched off A rechargeable battery on the FCU generates 5VD 5VLDL Supplies the laser diode It is interrupted if the interlock switch opens 5VOP For the operation panel 5VBAT For SRAM backup ...

Page 24: ...m the battery or from the 5V power supply A rechargeable lithium battery BAT1 and the DC DC converter on the FCU back up the DRAM SAF memory for one hour if there is data in the SAF memory and the power is switched off While the main power is on the 5VE supply recharges the battery The battery recharges in 5 or 6 days There is no battery switch for the battery BAT1 FCU 5V 5VE 5POWERS 5RTCCS 5 V B ...

Page 25: ...ck up roller A is controlled by a spring clutch FRR type separation mechanism using the reverse roller B The pick up roller gear prevents excessive load from being placed on the scanner motor The spring clutch of the feed roller prevents excessive load from being placed on the scanner motor 3 Document feed The scanner motor drives all the document feed rollers MDF C Manual Document Feeder 4 Return...

Page 26: ...ombined output of the S1 B4 width B and A3 width C sensors If a document is set on the MDF table the MDF sensor D turns on and detects it The width is then detected based on the combined output of the MDF A3 F and MDF B4 E sensors In both cases the machine can detect three possible widths A4 B4 and A3 Paper size detection parameters A3 274 mm or greater B4 242 to 262 mm A4 230 mm or less H306D001 ...

Page 27: ...he R0 roller rotates faster than the feed roller B the pick up roller and feed roller add to the load on the scanner motor while the R0 roller feeds the document To prevent overloading a spring clutch is attached to the feed roller Also the pick up roller gear C attached to the pick up roller disengages from the driving gear train in the case of overload The motor is slower during MDF so that the ...

Page 28: ...the document exit rollers F all responsible for feeding the document The scan line lies between the R1 and R2 rollers The scan line sensor S2 E is between the R1 and R2 rollers and detects when the leading and trailing edges of the document are at the scan line H306D006 WMF H306D516 WMF A B C D E F ...

Page 29: ...ed out the scanner motor turns clockwise then counterclockwise and clockwise again This lifts the pick up roller to its ready position This is also done at the following times Just after the power is turned on Following jam removal When the scanner cover is opened and closed When a document is removed from the ADF H306D005 WMF ...

Page 30: ...the CCD on the SBU When the start key is pressed the xenon lamp activation signal turns the lamp on The intensity of the lamp output should stabilize within 1 second Although error code 1 08 will occur if the intensity does not stabilize within 3 seconds scanning continues uninterrupted The stamp D can be used for both immediate and memory transmission The stamp is placed within 12 mm of the front...

Page 31: ...d or scanner turn on during pick up roller unit initialization 5 Skip scanning error no error code If the S2 sensor turns off during skip transmission partial image scanning while the specified image area is supposed to be at the scan line 6 Document inserted into the MDF while the ADF is running no error code If any one of the three MDF sensors turns on during ADF operation 7 Document inserted in...

Page 32: ... prevent the toner from being attracted to a non image area the development bias is changed for non image areas Bias voltage 400Vdc plus 1 6kVp p 2kHz ac Image Transfer A transfer roller transfers toner from the drum to the paper The value of the transfer bias depends on the paper size To clean the transfer roller negative bias is applied periodically Separation The paper discharge brush separates...

Page 33: ...reates the latent image The laser beam makes the main scan while drum rotation controls the sub scan Strength of the beam output 5 mW Strength of the beam on the drum 0 612 mW Beam size 72 X 90 µm The speed of polygonal mirror motor depends on the printing mode Printing Mode Speed of mirror motor Hz Occasion 400dpi printing 1503 9 Copying printing reports receiving 15 4 dpmm normal printing 1470 5...

Page 34: ...st mirror E and BTL F Then the beam reaches the drum G through the shield glass H The beam reflected by the polygonal mirror writes the pixels of the latent image on the drum The F theta mirror ensures constant intervals between the pixels The BTL corrects for irregularities in the polygonal mirror faces The laser synchronization detector I synchronizes the start of the main scan H306D008 WMF A B ...

Page 35: ...with a photodiode PD The PD is enclosed in the laser diode The PD passes an electrical current to the LD driver IC and this IC adjusts its output level to keep the laser diode output constant The laser diode power level is adjusted on the production line Do not touch the variable resistors on the LD unit in the field LD Drive Board LD Driver LD PD VCC 5VLDL APCSH LDDRDAT 5LD ON H306D535 WMF ...

Page 36: ...tter When the AIO cartridge is removed the laser shutter is released and this interrupts the laser beam LD Unit Service Call Condition Sub Code Error Code Description 21 9 20 No polygonal motor synchronization signal detected 31 No polygonal motor lock signal detected 32 9 23 Polygonal motor lock failure during printing Power Supply Unit FCU LD Drive Board LD Driver LD 24V CN19 1 CN1 7 PD Voltage ...

Page 37: ...hanisms for drum charge development and cleaning The drum is 30 mm in diameter A Charge Roller B Cleaning Blade C OPC Drum D Transfer Roller E Guide Plate F Development Roller G Mixing Blade H Toner Near end Sensor I Agitator The main motor drives the rollers in the toner cartridge The charge roller A charges the drum C Mono component toner is used The cleaning blade B cleans the drum surface H306...

Page 38: ...RINTER November 29 1999 2 14 Drive The main motor B drives the drum C the development roller A and agitators D through a series of gears The main motor speed is controlled by the FCU H306D510 WMF A C B D ...

Page 39: ...ves 600Vdc and 1 05 kV peak to peak 1 kHz ac from the high voltage supply board This gives the drum surface a uniform negative charge of 600 V The dc and ac are continually supplied during the printing job This gives the drum surface a uniform 600 V charge wherever it passes the charge roller At the end of the job the dc is set to 0 V but the ac stays on While the drum rotates past the charge roll...

Page 40: ...the development roller sleeve The doctor blade trims the toner to the desired thickness on the development roller sleeve The development roller does not contact the drum G There is a small gap between the toner on the surface of the development roller sleeve and the drum Toner jumps across this gap to develop the latent image The development bias consists of ac and dc components The ac component i...

Page 41: ...ition if the toner near end sensor detects that there is sufficient toner No adjustment is required after the sensor is replaced Toner Supply The toner in the toner cartridge is mixed by the agitator s and mixing blade The toner near end sensor is not used to control toner supply When the machine is turned on or the left cover is closed the agitator s and the mixing blade rotate to mix the toner f...

Page 42: ...ning unit The toner collection coil C and scraper D improve the collection of waste toner There is no toner recycling mechanism To discharge the OPC drum surface the LD is switched on after every 10 sheets printed if the 10 page interval expired during a job the machine waits until the end of the job Service Call Conditions for the Development Section Sub Code Error Code Description 54 Development...

Page 43: ...o the transfer roller A feedback circuit inside the machine automatically keeps the transfer current constant The current depends on the paper size The transfer roller attracts the toner from the drum onto the paper Drive from the drum through a gear drives the transfer roller The discharge brush C and the curvature of the drum helps the paper to separate from the drum The discharge brush is conne...

Page 44: ...ack to the drum Then a positive cleaning bias is applied to the transfer roller to push back to the drum any toner which was positively charged by the transfer roller The machine goes through the cleaning mode in the following conditions After a printer jam has been cleared Just after the power is switched on After every 5 sheets printed if the 5 page interval expired during a job the machine wait...

Page 45: ...By a photosensor 3 Paper size detection Series of 4 push switches 4 Paper near end detection By a microswitch 5 Paper feed Paper fed by pick up roller and separated by corner pawls Sub scanning position adjustment performed by registration sensor Speed of paper feed low high controlled by a stepper motor 6 Bypass tray Optional printer I F unit required Pre feed detection by registration sensor Aut...

Page 46: ...guide block B attached to the frame base This releases the bottom plate C and springs push it upwards Paper End Detection When the tray is inserted the lever D is pushed then the feeler E is lowered until it touches the top of the stack When the paper runs out the feeler E drops causing the actuator F to enter the paper end sensor G H306D009 WMF C A B F G E D E ...

Page 47: ... NOTE LEF and SEF in this table are with relation to the direction of paper feed long edge feed means that the long edge is going into the machine first They do not refer to the decals on the trays Paper size detection is based on the four paper size switches A on the main unit which detect the setting of the paper size dial B on the paper tray The paper size dial has grooves and ridges on the sid...

Page 48: ...ller C to turn Corner separators prevent multi sheet feeding The feed roller D feeds the paper to the registration sensor When this sensor turns on the paper feed motor turns off The feed motor turns back on at the correct time to feed the paper to the image on the drum and the paper is forwarded to the transfer area The paper feed motor rotates in fast mode to feed the paper from the paper feed u...

Page 49: ... 1 Paper non feed at the standard tray error code 9 07 If the registration sensor does not turn on within two seconds after the paper feed clutch starts If the registration sensor is already on when the paper is fed from the tray 2 Registration jam error code 9 08 If the registration sensor does not turn off within a fixed time period after laser exposure has begun This interval ranges from 2 0 to...

Page 50: ...ING Overview The fusing unit consists of the following parts 1 Pressure Roller Release Lever 2 Pressure Spring 3 Fusing Lamp 4 Fusing Thermistor 5 Hot Roller 6 Exit Roller 7 Hot Roller Stripper 8 Pressure Roller H306D017 WMF 8 1 2 5 6 7 3 4 ...

Page 51: ...on of the hot roller A the fusing lamp B and the pressure roller The CPU monitors the hot roller temperature through the fusing thermistor C that is in contact with the hot roller surface The thermofuse D protects the fusing unit from overheating Fusing Unit Drive The main motor drives the hot roller E through a train of gears The hot roller drives the exit roller F through a gear H306D013 WMF H30...

Page 52: ...gs The hot roller strippers C separate the paper from the hot roller and direct it to the exit roller Then the exit roller feeds the paper to the paper tray Fusing Unit Drive Release When the pressure roller release levers A are pushed down the pressure roller moves away so that jammed paper can be removed H306D014 WMF H306D531 WMF B A A C ...

Page 53: ...Fusing temperature 80 C If Level 2 Low Power Standby mode was selected Fusing lamp off However if high temperature standby mode is enabled user switch the hot roller temperature stays at 175 C for 15 minutes after the end of printing Then the machine enters the selected energy saver mode Print Start 1st Fusing 2nd Fusing 3rd Fusing 120V 230V 120V 230V 120V 230V 120V 230V LT LEF 180 195 185 200 175...

Page 54: ...ture Current minus Previous Over 3 Within 3 0 Within 3 Over 3 Over 3 100 100 50 0 0 Within 3 100 67 50 0 0 0 100 67 50 0 0 Within 3 100 67 0 0 0 Over 3 100 50 0 0 0 Power on ratio The proportion of time that the fusing lamp power is on Fusing lamp power on ratio up to Print Start temperature Current minus Print Start temperature Current minus Previous Over 3 Within 3 0 Within 3 Over 3 Over 3 100 1...

Page 55: ...The cooling fan has 2 speeds The speed that is used depends on the fusing unit temperature High Speed Mode More than 160 ºC Low Speed Mode Between 120 ºC and 160 ºC Stop Below 120 ºC NOTE The mode will not change until at least 2 seconds has passed since entering that mode ...

Page 56: ...he fusing temperature is 10 C higher than Print start temperature for more than 60 seconds Sub code 01 If the fusing temperature is 30 C lower than Print start temperature for more than 60 seconds Sub code 06 During printing If the fusing temperature is below 140 C for more than 1 second Sub code 07 If the fusing temperature takes more than 20 minutes to return to 100 C when the machine goes into ...

Page 57: ...PTIONAL PAPER FEED UNITS 2 3 1 OVERVIEW 1 Cover Switch 2 Paper Feed Clutch 3 Paper Feed Motor 4 Lift Motor 5 PFU Board 6 Paper Near end Sensor 7 Paper End Sensor 8 Upper Limit Sensor 9 Paper End LED 10 Paper Size Switch 11 Paper Feed Sensor H306D521 WMF 1 2 3 4 5 6 7 8 9 10 11 ...

Page 58: ...not done images meant for paper sizes larger than the size selected on the dial will be partially cut off In addition to paper size detection this dial setting also provides the basis for jam detection timing The sensor also detects whether the tray has been inserted or not Paper Size Detection Optional PFU 220V SW1 SW2 SW3 SW4 120V Europe A P LT LEF A3 A3 ON OFF ON ON N A N A B4 OFF OFF OFF ON A4...

Page 59: ...set at 13 seconds If the motor lifts the plate for more than 13 seconds an error results and the motor is stopped At the same time the paper end LED will be lit red The error status can be cleared by turning the machine on and off The error will be recorded in the machine log but will not trigger an automatic service call Error codes 1 35 first tray 1 36 second tray The paper end sensor D contains...

Page 60: ...Near end Detection When the paper supply in the tray becomes low the actuator B on the paper lift shaft enters the near end sensor A This occurs when about 50 sheets are remaining in the tray At the same time the paper end LED is lit green H306D527 WMF A B ...

Page 61: ...ed unit rotates at a high speed to feed the paper from the paper feed area to the registration roller After the paper has reached the registration roller and the registration sensor has turned on the main motor in the base machine turns slowly to match the speed of the OPC drum A maximum of two optional paper feed units can be installed In addition it is possible to use the lower tray even when th...

Page 62: ...oice LSI S R A M 32 KB x3 V P P 4 F C P U Energy Saver Analog Data Processing N C U PIF Optional P F U Optional P F U EXIOF Power Pack Control Power Pack S B U Microphone Operation Panel L D D R SAF Card 2 M SAF Card 4 M SCP CPU Printer Controller NIC 32 MB Printer ADF Scanner DMA BUS OPIF Board Fusing L a m p Only one Only one Only one D R A M 2 MB x2 W o r k R A M FCU PSU CPU BUS Only one Only o...

Page 63: ...terface for the Voice IC EOL RTC Flag signal detection VPP4F Video data processing Receiving data of thermistor Receiving feedback data from Power Pack QPCR30 Dual DCR allows dual access SRAM Backup Backs up SRAM data machine settings with a non rechargeable battery when the machine is switched off SW3 switches the battery on and off DRAM Backup Backs up DRAM data SAF data with a rechargeable batt...

Page 64: ...nergy saver mode upon detecting a document in the ADF a ringing signal a wakeup signal from an optional unit or when the energy saver key is pressed Analog Data Processing Circuit AFE Analog Front End for modem circuit Driving the monitor speaker DTMF receiver Power Pack Control Circuit PWM control for power pack DC voltages ...

Page 65: ... installation kits for each of the following boards SG3 board SiG4 board NICF board PCFE board Flash Disk 40M memory NOTE The SG3 and SiG4 cannot be installed at the same time The NICF and PCFE cannot be installed at the same time FCU Buffer CPU BUS Decoder Reset Circuit Register Interrupter Register Energy Saver Decoder SG3 V34 SiG4 NICF PCFE Flash Disk OPIF H306D503 WMF ...

Page 66: ...Ring Detection Circuit OHDISW TIP RING T1 T2 TRXD Current Sensor Hook1 Hook0 OHDI SW NCU JP7 JP8 ExRing CML Relay Noise Filter Surge Protection Over current Protection Surge Protection DC Loop L Transformer CMLSW Noise Filter DB1 H306D505 WMF ...

Page 67: ...a L L L Low H High CTR21 Common Technical Regulation 21 France Germany UK Italy Austria Belgium Denmark Finland Ireland Norway Sweden Switzerland Portugal Holland Spain Israel Greece TIP RING SHUNT GS T1 R1 TRXD TIP R1 SHUNT GS T1 OHDISW Hook0 RSEL D O S W DCLSW Hook1 ExRing CSEL Ring Detection Circuit Current Sensor Filter 16 kHz CML Relay DO Sw GSSW OHDI Sw GS Sw DC Loop CMLLSW Noise Filter Nois...

Page 68: ...mp Switching Circuit Transistor Control Circuit Photo coupler Voltege Detector DC DC Converter Voltage Regulator Primary Smoothing Circuit FET 24 V Smoothing Circuit Filter Circuit FET Filter Circuit 24 V Vaa1 24 V Vaa2 5 V COM COM 12 V PC2 PC1 T1 PC3 PC4 Relay RL1 N L N L AC IN Heater Out HTON 24 Vs HTORON COM H306D504 WMF ...

Page 69: ...station any messages entering the box will be forwarded to another station Items to program at the receiving machine Items Note SUB Code Box number Required Box name Required Password SID Optional Receiver 1 forwarding destination Optional Quick or Speed Dial Items for the sender to specify when setting up the transmission Items Note SUB Code Box number Required must be the same as the code that w...

Page 70: ...ommunication will be disconnected Items to program at the receiving machine Items Note SUB Code Box number Required Box name Required Password SID Optional Receiver Final destinations Required Quick or Speed Dial Items for the sender to specify when setting up the transmission Items Note SUB Code Box number Required must be the same as the code that was used to set up the transfer box Password SID...

Page 71: ...s protects the document from other people at the same location to print the stored document this password must be input The person who wishes to receive the document does not have to know this PWD code but only has to know the SEP code Items to program at the machine that has the document on standby for polling Items Note SEP Code Box number Required Box name Required Password PWD for printing the...

Page 72: ...address can be also used as the backup destination if the optional NICF board is installed Applicable files Memory transmission Transfer request transmission Confidential transmission Mail transmission SUB code transmission Not applicable files Transfer broadcasting transmission Forwarding Polling transmission PC fax transmission NOTE 1 When backup transmission is enabled immediate transmission mo...

Page 73: ...ing Blinking 2 5 4 IMAGE ROTATION AND PAPER SELECTION When the Image Rotation is enabled user switch all incoming documents go into the SAF memory first and will then be printed on the correct size of paper The paper size that the machine declares in the T 30 protocol depends on the paper size dial settings as shown in the following table Declaration in T 30 Paper size in the cassettes A3 Either A...

Page 74: ...E F A4 SE F LT SEF Red LT LEF Rot 1 F F4 LG DLT Rot 4 DLT 2 LT SEF Sep LT LEF Sep 2 LT SE F LT SEF LT LEF Rot 1 A4 SEF F F4 LG DLT Rot 4 DLT 2 LT LEF Sep 2 LT LE F LT LEF LT SEF Rot 3 A4 SEF Rot 3 DLT B5 LT LEF DLT A4 SEF Rot 3 LT SEF Rot 3 A5 LT LEF LT LEF Rot 1 A4 SEF F F4 LG DLT Rot 4 LT LEF 2 DLT 2 Sep Separation Rot Image Rotation Red Reduction 1 Only when Image Rotation is enabled 2 Only whe...

Page 75: ...F Red F F4 A3 Rot 4 B4 A3 2 LT SEF Sep A5 Sep A4 LEF Sep 2 LT SEF LT SEF A4 SEF A4 LEF Rot 1 F F4 A3 Rot 4 B4 A3 2 A5 Sep A4 LEF Sep 2 A4 LEF A4 LEF A4 SEF Rot A3 B5 B4 A4 LEF A4 SEF Rot 3 A3 A5 A5 LT SEF A4 SEF A4 LEF Rot 1 F F4 A3 Rot 4 B4 A4 LEF 2 A3 2 Sep Separation Rot Image Rotation Red Reduction 1 Only when Image Rotation is enabled 2 Only when Image Rotation is disabled 3 When Image Rotati...

Page 76: ...G3 switch 0B Function 01 PSTN access code RAM address 4800EB Function 06 PSTN access method RAM address 4800DD Function 06 Machine s serial number Function 14 Service station s fax number Function 13 PM call System switch 01 bit 0 Function 01 Periodic service call RAM addresses 480439 to 48043D Function 06 Items to Program User Administrator Level Function No Clock Key Op Tools Initial programming...

Page 77: ...NICF kit Yes No Will you be installing the Printer unit Install the Printer unit 3 4 10 Printer unit Yes No Will you be installing the Counter Install the Counter 3 4 9 Counter Yes No END Will you be installing the FOD kit Install the FOD kit 3 4 8 FOD Yes No A A Will you be installing the 40MB memory Install the 40MB memory 3 4 3 40M memory Yes No Will you be installing the NIB Install the NIB 3 ...

Page 78: ...t the power plug NOTE Refer to the Operator s Manual for how to install the user installable options 3 4 1 PAPER FEED UNIT TYPE 500 1 When the paper feed unit is installed just under the machine change the small leg A to the big one B that is enclosed NOTE Remove the 2 tie wraps securing the paper feed rollers located under the red tag 2 Put the machine on the paper feed unit C and secure the mach...

Page 79: ...pean and Asian models only When LT or LG size paper will be installed peel off seals H on the tray and the mylar on the side of the side fence I as shown 5 Plug in the machine and turn on the main power switch 6 Enter the service mode and print the system parameter list then make sure that CASSETTE is listed as an option 7 Add some paper and make a test print using the paper feed unit End of Proce...

Page 80: ...T TYPE 500 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Disconnect cable D USA model or E Europe and Asian models and remove the assembly F 6 screws as shown H132I601 WMF H132I602 WMF H132I603 WMF A B C D E F ...

Page 81: ...hown 5 Replace the assembly operation panel the top and the right covers 6 Plug in the machine and turn on the main power switch 7 Enter the service mode and print the system parameter list then make sure that JBIG is listed as an option Then exit the service mode End of Procedure H132I604 WMF G ...

Page 82: ...ver A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Attach the bracket D 1 screw to the interface board E as shown The feature expander is attached to this board NOTE Be sure to only tighten the screw temporarily at this moment H130I501 WMF H130I502 WMF H130I503 WMF A B D E C ...

Page 83: ... top and the right covers 6 Plug in the machine and turn on the main power switch 7 Enter the service mode and set bit 4 of system switch 05 to 1 and set bit 1 of system switch 00 to 1 to initialize this clears the SAF Then exit the service mode 8 Enter the service mode again and print the system parameter list then make sure that 40 MB is listed as an option 9 Exit the service mode End of Procedu...

Page 84: ... NOTE This unit cannot be installed at the same time as the G3 interface unit 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Remove the small cover D 1 screw and the rear cover E 5 screws H143I501 WMF H143I502 WMF H143I503 WMF A B D E C ...

Page 85: ...n NOTE Be sure to only tighten the screw temporarily at this moment 5 Attach the interface board assembly H to the machine 1 screw then tighten all screws After that attach the bracket I 2 screws as shown 6 Attach the G4 board J 2 screws to the interface board H143I504 WMF H143I505 WMF H143I506 WMF F G I J H ...

Page 86: ...is not pinched between the bracket L and the machine 8 Run the cable K though the clamps then connect it to the G4 board 9 Replace the operation panel and the top right and rear covers 10 Attach the small cover N 1 screw contained in the ISDN interface unit to the rear of the machine and attach the FCC IC approval label O to the rear cover as shown H143I507 WMF H143I508 WMF H143I509 WMF K L M K N ...

Page 87: ...ogram the items required for ISDN communications Please refer to the ISDN option service manual for details Important Make sure that you input the following items when you connect the machine under the US National ISDN network SPID Service Profile ID Number G4 SPID G3 SPID Subscriber number G4 Subscriber Number G4 Own Number G3 Subscriber Number G3 Own Number NOTE SPID is used when the machine is ...

Page 88: ... This unit cannot be installed at the same time as the PC fax expander 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Remove the small cover D 1 screw and the rear cover E 5 screws H132I501 WMF H132I502 WMF H132I503 WMF A B D E C ...

Page 89: ... only tighten the screw temporarily at this moment 5 Attach the interface board assembly H to the machine 1 screw then tighten all screws After that attach the bracket I 2 screws as shown 6 Attach the NIC board J 2 screws to the interface board Then replace the operation panel H132I504 WMF H132I505 WMF H132I506 WMF F I J H G ...

Page 90: ...Make sure the cable is not pinched between the bracket L and the machine 8 Run the cable K through the clamps then connect it to the NIC board J 9 Replace the top right and rear covers 10 Attach the small cover N contained in the NIC fax kit to the rear of the machine Then attach the decal O to the small cover N as shown H132I509 WMF H132I510 WMF H132I511 WMF K L K J M N O ...

Page 91: ...al P to the front side of the top cover as shown 12 Plug in the machine and turn on the main power switch 13 Enter the service mode and print the system parameter list then make sure that NICF is listed as an option Then exit the service mode End of Procedure H132I512 WMF P ...

Page 92: ...E This unit cannot be installed at the same time as the ISDN interface unit 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Remove the small cover D 1 screw and the rear cover E 5 screws H133I501 WMF H133I502 WMF H133I503 WMF A B D E C ...

Page 93: ... NOTE Be sure to only tighten the screw temporarily at this moment 5 Attach the interface board assembly H to the machine 1 screw then tighten all screws After that attach the bracket I 2 screws as shown 6 Attach the SG3 board J 2 screws to the interface board H133I504 WMF H133I505 WMF H133I506 WMF F G I J H ...

Page 94: ...tach the bracket L 2 screws NOTE Make sure that the cable is not pinched between the bracket L and the machine 8 Connect cables M and N to the NCU board O NOTE Cable M is for European and Asian models only 9 Attach the NCU assembly P 2 screws to the machine H133I507 WMF H133I508 WMF H133I509 WMF K L M N P O ...

Page 95: ...board as shown NOTE Cable M is for European and Asian models only 12 Replace the operation panel and the top right and rear covers 13 Attach the small cover Q 1 screw contained in the G3 interface unit and attach the FCC IC approval label R to the rear of the machine as shown H133I510 WMF H133I511 WMF H133I512 WMF K M N Q R ...

Page 96: ...n the machine and turn on the main power switch 16 Enter the service mode and set bit 1 of communication switch 16 to 1 17 Exit the service mode and turn off the machine then turn the machine back on 18 Enter the service mode again print the system parameter list and make sure that G3 is listed as an option Then exit the service mode 19 Program the items required for PSTN 2 communications RTI for ...

Page 97: ...TE This unit cannot be installed at the same time as the LAN unit NIC fax unit 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the operation panel C 2 screws as shown 3 Connect cable D to the DIU board assembly E H144I501 WMF H144I502 WMF H144I503 WMF A B D E C ...

Page 98: ...t this moment 5 Attach the interface board assembly H to the machine 1 screw then tighten all screws After that attach the bracket I 2 screws as shown Then replace the operation panel 6 Run the cable through the bracket then connect it to the interface board assembly J Attach the DIU board assembly K to the machine 2 screws H144I504 WMF H144I505 WMF H144I506 WMF F G H K J I ...

Page 99: ...e machine and turn on the main power switch 10 Enter the service mode and set bit 5 of system switch 06 to 1 11 Exit the service mode and turn off the machine then turn the machine back on 12 Enter the service mode again print the system parameter list and make sure that PC FAX EXPANDER is listed as an option Then exit the service mode End of Procedure H144I507 WMF L M ...

Page 100: ...his unit cannot be installed at the same time as the function upgrade card 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Cut away the small cover C and attach it to the decal D as shown 3 Attach the bracket E 1 screw to the machine H130I601 WMF H130I602 WMF H130I603 WMF A B C D E ...

Page 101: ...ce the small cover H 6 Replace the top and the right covers 7 Plug in the machine and turn on the main power switch 8 Enter the service mode and set bit 0 of system switch 16 to 1 Then print the system parameter list then make sure that FOD is listed as an option Then exit the service mode 9 Remind the user to connect the microphone from the FOD kit End of Procedure H130I604 WMF H130I605 WMF F G H...

Page 102: ...away the small cover C as shown 3 Attach the counter D to the machine then connect cable E to the white connector F 4 Replace the top and the right covers 5 Make some copies and check whether the counter works or not If it doesn t check the cable connection from the counter to the FCU End of Procedure H165I501 WMF H165I502 WMF H165I503 WMF A B C D E F ...

Page 103: ...screws 2 Connect cable C to the FCU board 3 Attach the printer interface D to the machine 5 screws and connect cable C to the printer interface Then run the cable C through the clamp E as shown NOTE Make sure that the cable is not pinched between the printer interface D and the machine H144I601 WMF H144I602 WMF H144I603 WMF A B C D C E ...

Page 104: ...lates F 5 screws and G 2 screws to the printer interface unit as shown 5 Remove the small cover H 1 screw then replace the right cover B as shown 6 Open the left cover I Remove the 2 screws to separate the small cover from the left cover H144I604 WMF H144I605 WMF H144I606 WMF B H I F G ...

Page 105: ... small cover K separated in step 6 as shown 8 Attach cushions L to the left side of the machine 9 Attach magnet catches M to the left cover and small brackets N 1 screw each on the left side of the machine as shown 10 Replace the top cover H144I607 WMF H144I608 WMF H144I609 WMF J L N M K ...

Page 106: ... and change the Product Name to blank Then press ESCAPE 15 Print the Print Log page to check that the printer controller is connected correctly Then exit service mode 7 8 16 Enter the service mode again and print the system parameter list then make sure that PRINTER INTERFACE is listed as an option Then exit the service mode 17 If the parallel cable is going to be connected turn off the machine fi...

Page 107: ...1 NETWORK INTERFACE BOARD TYPE 2000 1 Remove the top cover A 2 screws and right cover B 4 screws 2 Remove the grounding plates C 5 screws and D 2 screws 3 Remove the printer interface right plate E 5 screws G919I501 WMF G919I502 WMF G919I503 WMF A B E C D ...

Page 108: ...he network interface cable and attach the ferrite core as shown in the illustration NOTE The network interface cable loop should be about 15 cm 6 H from the end of the cable on the end closest to the printer 7 Attach the network interface cable to the jack on the board Then connect the other end of the network interface cable to the network expansion device 8 Plug in the machine and turn on the ma...

Page 109: ... arrow key 4 1 1 BIT SWITCH PROGRAMMING FUNCTION 01 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í ì 3 To see the system bit switches í To see the scanner switches ì To see the printer switches ë To see the communication switches ê To see the G3 switches é Example Press í 4 Scroll through the bit switches Increment bit switch ò Decrement bit switch ð Example Display bit switch 3 ò x 3 5 Adj...

Page 110: ... ì ä ä å 4 within 3 seconds 2 í ë 3 4 4 1 3 ERROR CODE DISPLAY FUNCTION 03 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í ê 3 Either Scroll through the error codes V or E Finish î 4 1 4 SERVICE MONITOR REPORT FUNCTION 04 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í é 3 4 H306M501 BMP H306M506 BMP H306M501 BMP H306M507 BMP H306M501 BMP H306M508 BMP ...

Page 111: ... 1 6 RAM DISPLAY REWRITE FUNCTION 06 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í ç 3 í 4 Input the address that you wish to see Example Address 480020 ý éåííëí 5 If you wish to change the data move the cursor to the data field press á 6 Type in the new data Example 80 press å í 7 Either View the previous address press ð View the next address press ò Finish î H306M501 BMP H306M509 BMP H30...

Page 112: ...EWRITE FUNCTION 07 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í æ 3 Either Check the transmitted received scanned and printed page counters and the printer and scanner jam counters press í Check the PM counter press ì Check the Toner counter AIO counter press ë Example Press í 4 To change the contents of a counter input the new value then press 5 To finish î H306M501 BMP H306M510 BMP H306...

Page 113: ...it switch country code System Bit Switch 0F will automatically be changed to the code for the same country as the new NCU code The bit switch settings also automatically return to the defaults for that country including bit switches related to optional units Therefore for example if 40MB memory is installed any data remaining in the memory will be lost 4 1 10 MODEM TEST FUNCTION 08 1 î ë then imme...

Page 114: ... 3 ë 4 Scroll through the available tests using V or E 5 To start a test 4 6 To stop the test T 7 To finish î 4 1 12 V 8 MODEM TEST FUNCTION 08 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í å 3 ê 4 Press 4 to start the test 5 To stop T 6 To finish î H306M501 BMP H306M518 BMP H306M521 BMP H306M501 BMP H306M518 BMP H551M522 BMP ...

Page 115: ...t the data rate using V or E 5 Press 4 6 To stop T 7 To finish î 4 1 14 OPERATION PANEL TEST FUNCTION 09 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 í ä 3 To start the test press 4 The screen should turn black and all LEDs and indicators should light 4 To stop the test press T 5 To finish î H306M501 BMP H306M518 BMP H551M523 BMP H306M501 BMP H306M524 BMP ...

Page 116: ...s 2 ì í 3 í 4 To start the test press 4 5 To stop the test press T 6 To finish î 4 1 16 ADF TEST FUNCTION 10 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì í 3 ì 4 Place a document in the feeder then press 4 5 To stop the test press T 6 Finish î H306M501 BMP H306M525 BMP H306M526 BMP H306M501 BMP H306M525 BMP H306M527 BMP ...

Page 117: ... í 4 Press a key from í to ç or V E 5 Press 4 A test pattern is printed 6 To finish î 4 1 18 SCANNER AND PRINTER MECHANISM TEST FREE RUN FUNCTION 11 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì ì 3 ì 4 To start the free run press 4 5 To stop the test press T 6 To finish î H306M501 BMP H306M528 BMP H306M529 BMP H306M501 BMP H306M528 BMP H306M530 BMP ...

Page 118: ...ide the machine and an external flash memory card or FCU board Refer to the following sections for details Section 6 9 1 FCU program download IC card to machine Section 6 9 2 FCU program upload machine to IC card Section 6 9 3 FCU SRAM restore IC card or previous FCU to machine Section 6 9 4 FCU SRAM backup machine to IC card Section 6 9 5 Optional G3 unit control program download IC card to machi...

Page 119: ...number of the service station that will receive Auto Service calls from this machine 4 If the display is correct Press Set then î 4 1 22 SERIAL NUMBER FUNCTION 14 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì é 3 Enter the machine s serial number at the keypad To correct a mistake T 4 If the display is correct 0 H306M501 BMP H306M538 BMP H306M501 BMP H306M539 BMP H306M540 BMP ...

Page 120: ...pleted without error OK will be displayed If there was an error NG will be displayed 4 1 24 40 MB FLASH MEMORY FORMATTING FUNCTION 16 This formats the optional 40MB flash memory card and deletes all data on the card 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì ç 3 ì 4 4 If the format was completed without error OK will be displayed If there was an error NG will be displayed H306M501 BMP H...

Page 121: ... test was completed without error OK will be displayed If there was an error NG will be displayed 4 1 26 G4 PARAMETER PROGRAMMING FUNCTION 17 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì æ Refer to the service manual for the ISDN G4 option for further details of the G4 parameter programming procedures H306M501 BMP H306M541 BMP H306M544 BMP H306M501 BMP H306M555 BMP ...

Page 122: ...ngs 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 í 4 Scroll through the bit switches using ð or ò and adjust the switches as needed 4 1 28 OPTIONAL SG3 BOARD RAM DUMP FUNCTION 18 Use this to make a dump of the SG3 board s NCU RAM addresses see 4 3 NCU Parameters for details 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 ì 4 Enter the first four digits of the start and end a...

Page 123: ...then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 ë 4 í 5 Scroll through the parameters using or If you want to change a value enter the new value at the keypad then press 6 To finish î NOTE 1 Parameter CC is the Country Code Parameter 01 is the Tx level 2 If you change the NCU country code and exit the service mode the bit switch country code System Bit Switch 0F will not be changed compare thi...

Page 124: ... TEST FUNCTION 18 The speaker cannot be used for this test 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 ë 4 ì 5 Scroll through the available tests using V or E 6 To start a test 4 7 To stop the test T 8 To finish î H306M501 BMP H551M545 BMP H551M548 BMP H306M550 BMP ...

Page 125: ...DTMF TONE TEST FUNCTION 18 The speaker cannot be used for this test 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 ë 4 ë 5 Scroll through the available tests using V or E 6 To start a test 4 7 To stop the test T 8 To finish î H306M501 BMP H551M545 BMP H551M548 BMP H306M551 BMP ...

Page 126: ...29 1999 4 18 4 1 32 OPTIONAL SG3 BOARD V 8 MODEM TEST FUNCTION 18 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ì å 3 ë 4 ê 5 Press 4 to start the test 6 To stop T 7 To finish î H306M501 BMP H551M545 BMP H551M548 BMP H551M552 BMP ...

Page 127: ...conds 2 ì å 3 ë 4 é 5 Select the data rate using V or E 6 Press 4 7 To stop T 8 To finish î 4 1 34 JBIG TEST FUNCTION 21 1 î ë then immediately ì ä ä å 4 within 3 seconds 2 ë ì 3 If the test was completed without error OK will be displayed If there was an error NG will be displayed H306M501 BMP H306M545 BMP H306M548 BMP H306M553 BMP H306M501 BMP H306M554 BMP ...

Page 128: ...F memory and communication files e g substitute RX files This is the recommended setting when the SAF requires clearing Reset Level 2 This level erases the following items in addition to those erased by Reset Level 3 own telephone number bit switches excluding country code RTI TTI CSI report data programmed telephone numbers Quick Speed Groups service station etc NCU parameters The NCU country cod...

Page 129: ...n Eighth number RX mode only Total number of burst error lines that occurred during non ECM reception The seventh and eighth numbers are fixed at 00 for transmission records and ECM reception records 3 Line quality data output method 0 Error rate measurement during image data transmission 1 Rx level This bit determines the data type printed in the Journal when bit 2 above enables a technical data ...

Page 130: ...s 256 16 16 dB G3 Communication Parameters Mode DCS ITU T standard NSS Non standard G3 Modem rate 336 33600 BPS 168 16800 BPS 312 31200 BPS 144 14400 BPS 288 28800 BPS 120 12000 BPS 264 26400 BPS 96 9600 BPS 240 24000 BPS 72 7200 BPS 216 21600 BPS 48 4800 BPS 192 19200 BPS 24 2400 BPS Communication mode ECM With ECM NML With no ECM Compression mode MMR MMR compression MR MR compression MH MH compr...

Page 131: ...isabled in halftone mode Bit 2 CIL printing 0 Enabled 1 Disabled Bit 3 Not used Bit 4 mm inch conversion 0 Disabled 1 Enabled Bit 5 Engine type 0 mm 1 inch Bit 6 Resolution unit 0 mm 1 inch System Switch 01 No FUNCTION COMMENTS 0 PM call 0 Disabled 1 Enabled This bit switch determines whether the machine will send an Auto Service Call to the service station when it is time for PM 1 7 Not used Do n...

Page 132: ...e Service RAM Addresses section 4 5 5 Not used Do not change these settings 6 7 Memory read write by RDS Bit 7 6 Setting 0 0 Always disabled 0 1 User selectable 1 0 User selectable 1 1 Always enabled 0 0 All RDS systems are always locked out 0 1 1 0 Normally RDS systems are locked out but the user can temporarily switch RDS on to allow RDS operations to take place RDS will automatically be locked ...

Page 133: ...n replaced or not After the user answers yes the user has to reset the PM counters using the key operator tools The replacement intervals are programmed at the following addresses ADF kit interval 4802C8 to 4802CA H Fusing kit interval 480314 to 480316 Refer to section 4 5 for more details 1 The machine will not ask the user to replace the maintenance kits 6 CSI programming level 0 User level 1 Se...

Page 134: ... the LCD 5 PC Fax Expander option 0 Not installed 1 Installed Change this bit to 1 when installing the PC Fax Expander option 6 7 Not used Do not change these settings System Switch 07 No FUNCTION COMMENTS 0 to 7 Date of monthly Fax On Demand report printout 00 31 BCD 00 BCD 1st day of the month default setting 01 31 BCD Programmed day of the month This setting is only valid if bit 1 of User Param...

Page 135: ...code on error report 0 No 1 Yes 1 Error codes are printed on the error reports 4 Listing of Confidential IDs on the Personal Code List 0 Disabled 1 Enabled 1 Confidential IDs registered with Personal Codes by the users will appear on the Personal Code List 5 Power failure report 0 Disabled 1 Enabled 1 A power failure report automatically prints after the power is switched on if a fax message disap...

Page 136: ... falls back from G4 to G3if the other end is not a G4 machine 0 PSTN 1 ISDN This bit switch has no effect if Communication Switch 07 bit 0 is set to 0 System Switch 0B No FUNCTION COMMENTS 0 1 Automatic reset timer Bit 1 Bit 0 Timer setting 0 0 1 minute 0 1 3 minutes 1 0 5 minutes 1 1 No limit 1 1 Automatic reset is disabled Other The machine returns to standby mode when the timer expires after th...

Page 137: ...s no effect on the NCU parameter settings and communication parameter RAM addresses Cross reference NCU country code Function 08 parameter CC If you change the NCU country code and exit service mode the bit switch country code will automatically change to the code for the same country as the new NCU country code This only happens for the standard NCU country code Nothing happens if you change the ...

Page 138: ... loss 5 Not used Do not change this setting 6 Memory reception if no RTI or CSI received 0 Reception disabled 1 Reception enabled only when there is no problem with the printer mechanism This switch setting depends on user parameter switch 05 bit 1 This Sw U P 05 bit 1 0 Reception always enabled 0 1 Reception disabled 1 1 Reception enabled only if there is no problem with the printer mechanism 7 U...

Page 139: ...ing the Tx Rx File Save feature 5 7 Not used Do not change this setting System Switch 14 No FUNCTION COMMENTS 0 to 7 Wait time between pages in printer mode with an optional printer interface unit 05 to 64 H 5 to 100s During a printer job a fax message could come in while a page from the computer is still being compiled If the timer has not run out yet the machine will continue to compile the page...

Page 140: ...rd at the next power on 1 When either a Function Upgrade Card or a Fax On Demand Card is installed in the machine s left IC card slot before power off the machine does not start up unless the machine detects the IC card or the data copy tool at the next power on This prevents the data inside the card from being initialized while replacing PCBs or downloading software 1 7 Not used Do not change the...

Page 141: ... system switch 0A bit 6 over ride these switches 2 Not used Do not change the setting 3 4 Default communication line for transmission when there is no G3 outside line both lines connected to a PABX or one line connected to a PABX and one line connected to an ISDN Bit 4 Bit 3 Setting 0 0 Auto select 0 1 PSTN 1 Standard G3 1 0 PSTN 2 Optional G3 unit 1 1 ISDN G4 unit required 0 0 If one line is alre...

Page 142: ...PC memory transmission when the destination is not selected from the Quick or Speed Dials Bit 7 Bit 6 Setting 0 0 G3 0 1 Extension 1 0 G4 1 1 Not used If an ISDN kit has been installed or if a line is connected behind a PABX this bit determines how PC memory transmissions go out User switch 13 0DH is used to connect a line to a PABX System Switch 1A Not used do not change any of these settings Sys...

Page 143: ...processing before transmission or copy making Toner may be used up earlier if OR processing is enabled 5 6 Not used Do not change these settings 7 Auto Image Density 0 Disabled 1 Enabled 1 Scanning density is automatically set User settings are ignored Scanner Switch 01 Not used do not change any of these settings Scanner Switch 02 No FUNCTION COMMENTS 0 to 7 Contrast threshold with halftone disab...

Page 144: ...lue can be between 00 to 0F For a darker threshold input a lower value Default setting 02 H Scanner Switch 08 No FUNCTION COMMENTS 0 to 7 Contrast threshold for text areas when halftone is enabled The value can be between 00 to 1F This setting is ignored if Scanner Switch 00 bit 1 is at 0 Default setting 08H Scanner Switch 09 No FUNCTION COMMENTS 0 1 MTF parameter selection with halftone disabled ...

Page 145: ...Scanner Switch 0B Not used do not change any of these settings Scanner Switch 0C Not used do not change any of these settings Scanner Switch 0D Not used do not change any of these settings Scanner Switch 0E Not used do not change any of these settings Scanner Switch 0F Not used do not change any of these settings ...

Page 146: ...p 1 Repetition of data when the received page is longer than the printer paper 0 Disabled 1 Enabled 0 The next page continues from where the previous page left off 1 The final few mm of the previous page are printed at the top of the next page 2 7 Not used Do not change the settings Printer Switch 01 No FUNCTION COMMENTS 0 Reset the fusing unit failure 0 Off 1 On Clear When a fusing error occurs s...

Page 147: ...ss reference Reduction ratio Printer Switches 04 05 1 3 Not used Do not change these settings 4 to 7 Page separation threshold with reduction disabled in switch 03 bit 0 above If the incoming page is up to x mm longer than the copy paper the excess portion will not print If the incoming page is more than x mm longer than the copy paper the excess portion will print on the next page These four bits...

Page 148: ...04 SW05 Reduction Ratio 1 0 4 3 0 1 8 7 1 0 12 11 Printer Switch 06 Not used do not change any of these settings Printer Switch 07 Not used do not change any of these settings Printer Switch 08 Not used do not change any of these settings Printer Switch 09 Not used do not change any of these settings Printer Switch 0A Not used do not change any of these settings Printer Switch 0B Not used do not c...

Page 149: ... compression is already in use MMR compression is used 1 If JBIG compression is already in use any jobs following are placed on hold until the JBIG resource becomes free 5 JBIG reception mode 0 Standard mode only 1 Standard and optional mode default If this bit is 0 JBIG optional mode is switched off for reception Change the setting when communication problems occur using JBIG compression 6 Priori...

Page 150: ...abled 1 Enabled Set this bit to 1 if the user expects to receive telephone calls at the same number that the machine is connected to The machine will then alert the user if a phone call comes in 5 Not used Do not change the setting 6 7 Maximum printable page length available Bit 7 Bit 6 Setting 0 0 No limit 0 1 B4 1 0 A4 1 1 Not used The receiving terminal informs the transmitting terminal of the ...

Page 151: ... to 7 Maximum number of page retransmission in a G3 memory transmission 00 FF Hex times This bit is ignored if ECM is in use Communication Switch 04 Not used do not change any of these settings Communication Switch 05 Not used do not change any of these settings Communication Switch 06 No FUNCTION COMMENTS 0 Dialing requirements Germany 0 Disabled 1 Enabled 1 Dialing requirements Austria 0 Disable...

Page 152: ...back from G4 to G3 when G4 communication fails on the ISDN B channel 0 Fallback disabled Default 1 Fallback enabled 1 Enable this switch only when G4 communication errors occur because the exchanger connects G4 calls to the PSTN This problem only occurs with some types of exchanger 5 7 Not used Do not change the settings Communication Switch 08 Not used do not change any of these settings Communic...

Page 153: ...re no problems 1 The machine will only send back a Transfer Result Report if there were errors during communication so that one or more of the End Receivers could not be contacted 4 Printout of the message when acting as a Transfer Station 0 Disabled 1 Enabled When the machine is acting as a Transfer Station this bit determines whether the machine prints the fax message coming in from the Requesti...

Page 154: ...Quick Dial 01 through 04 are not programmed and Quick Dial 05 is programmed the machine will send the report to Quick 05 Default setting 05 H 5 digits 5 7 Not used Do not change the settings Communication Switch 0D No FUNCTION COMMENTS 0 to 7 The available memory threshold below which ringing detection and therefore reception into memory is disabled 00 to FF Hex unit 2 KB e g 0C H 24 KB One page i...

Page 155: ...Hex times Communication Switch 11 No FUNCTION COMMENTS 0 to 7 Immediate transmission Maximum number of dialing attempts to the same destination 01 FE Hex times Communication Switch 12 No FUNCTION COMMENTS 0 to 7 Memory transmission Interval between dialing attempts to the same destination 00 FF Hex minutes Communication Switch 13 No FUNCTION COMMENTS 0 to 7 Immediate transmission Interval between ...

Page 156: ...d to the receiving terminal in the pre message protocol exchange in the DCS NSS frames 2 4 Not used Do not change the factory settings 5 A3 size reception 0 Enabled 1 Disabled Max B4 size 1 The machine informs the other terminal that the maximum width is B4 size 6 7 Available unit of resolution in which fax messages are received Bit 7 Bit 6 Unit 0 0 mm 0 1 inch 1 0 mm and inch default 1 1 Not used...

Page 157: ... for communication This enables a customer to occupy another B channel for other purposes such as an internet communication Communication Switch 17 No FUNCTION COMMENTS 0 SEP selective polling reception 0 Disabled 1 Enabled 0 Disables features that require SEP selective polling signal reception 1 SUB reception 0 Disabled 1 Enabled 0 Disables features such as confidential reception to another maker...

Page 158: ... the appropriate bit to 1 to disable V 8 Example If 0 is the PSTN access code set bit 0 to 1 When the machine detects 0 as the first dialed number it automatically disables V 8 protocol Alternatively if 3 is the PSTN access code set bit 3 to 1 Communication Switch 1C No FUNCTION COMMENTS 0 1 Extension access code 8 and 9 to turn V 8 protocol On Off 0 On 1 Off Refer to communication switch 1B Examp...

Page 159: ...re are communication problems with PC based faxes which cannot receive extended DIS frames 5 Not used Do not change this setting 6 CED ANSam transmission 0 Enabled 1 Disabled Do not change this setting unless a communication problem is caused by sending CED ANSam V 34 7 Not used Do not change this setting G3 Switch 02 No FUNCTION COMMENTS 0 G3 protocol mode used 0 Standard and non standard 1 Stand...

Page 160: ...PPR x 1 1 ITU T mode PPR x 4 When using ECM the machine will choose a slower modem rate after receiving PPR once Ricoh mode or four times ITU T mode This bit is ineffective in V 34 communications 5 Modem rate for the next page after receiving a negative code RTN or PIN 0 No change 1 Fallback 1 The TX modem rate of the machine will fall back before sending the next page if it receives a negative co...

Page 161: ...dem type for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 Not used 1 1 Not used These bits set the initial modem type for 9 6 k and 7 2 kbps if the initial modem rate is set at these speeds 6 7 Not used Do not change these settings G3 Switch 06 FUNCTION COMMENTS 0 to 3 Initial RX modem rate Bit 3 2 1 0 Setting bps 0 0 0 1 2 4 k 0 0 1 0 4 8 k 0 0 1 1 7 2 k 0 1 0 0 9 6 k 0 1 0 1 12 0k...

Page 162: ...e cable equalizer if one or more of the following symptoms occurs Communication error Modem rate fallback occurs frequently Note This setting is ineffective in V 34 communications 2 3 PSTN cable equalizer RX mode Bit 3 Bit 2 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telepho...

Page 163: ...munication error Modem rate fallback occurs frequently 2 3 ISDN cable equalizer rx mode Bit 3 Bit 2 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange Also try using the cable equalizer if one or more of the following symptoms occurs Communication error with error...

Page 164: ...e this setting 6 Reconstruction time for the first line in receive mode 0 6 s 1 12 s When a computer controls the sending terminal there may be a delay in receiving page data after the local machine accepts set up data and sends CFR If this occurs set this bit to 1 to give the sending machine more time to send data Refer to error code 0 20 7 Not used Do not change this setting G3 Switch 0B FUNCTIO...

Page 165: ...en N 1 1 1 Not used P Number of pulses sent out N Number dialed 2 6 Not used Do not change these settings 7 FOD feature using PSTN 1 standard NCU 0 Enabled 1 Disabled 1 FOD will not be available on the PSTN 1 line G3 Switch 0D Not used do not change these settings G3 Switch 0E Not used do not change these settings G3 Switch 0F Not used do not change these settings ...

Page 166: ...sed by sending CED ANSam V 34 7 Not used Do not change this setting G3 2 Switch 02 No FUNCTION COMMENTS 0 G3 protocol mode used 0 Standard and non standard 1 Standard only 1 Disables NSF NSS signals these are in non standard mode communication 1 4 Not used Do not change these settings 5 Use of modem rate history when dialing using Quick Speed dials 0 Disabled 1 Enabled 0 Communications using Quick...

Page 167: ...h mode PPR x 1 1 ITU T mode PPR x 4 When using ECM the machine will choose a slower modem rate after receiving PPR once Ricoh mode or four times ITU T mode This bit is ineffective in V 34 communications 5 Modem rate for the next page after receiving a negative code RTN or PIN 0 No change 1 Fallback 1 The TX modem rate of the machine will fall back before sending the next page if it receives a nega...

Page 168: ...e for 9 6 k or 7 2 kbps Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 Not used 1 1 Not used These bits set the initial modem type for 9 6 k and 7 2 kbps if the initial modem rate is set at these speeds 6 7 Not used Do not change these settings G3 2 Switch 06 FUNCTION COMMENTS 0 to 3 Initial RX modem rate Bit 3 2 1 0 Setting bps 0 0 0 1 2 4 k 0 0 1 0 4 8 k 0 0 1 1 7 2 k 0 1 0 0 9 6 k 0 1 0 1 12 0k 0 1 ...

Page 169: ...y using the cable equalizer if one or more of the following symptoms occurs Communication error Modem rate fallback occurs frequently Note This setting is ineffective in V 34 communications 2 3 PSTN cable equalizer RX mode Bit 3 Bit 2 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and t...

Page 170: ...tting if error code 0 21 is frequent 5 Not used Do not change this setting 6 Reconstruction time for the first line in receive mode 0 6 s 1 12 s When a computer controls the sending terminal there may be a delay in receiving page data after the local machine accepts set up data and sends CFR If this occurs set this bit to 1 to give the sending machine more time to send data Refer to error code 0 2...

Page 171: ...en N 1 1 1 Not used P Number of pulses sent out N Number dialed 2 6 Not used Do not change these settings 7 FOD feature using PSTN 2 optional SG3 0 Enabled 1 Disabled 1 FOD will not available on the PSTN 2 line G3 2 Switch 0D Not used do not change these settings G3 2 Switch 0E Not used do not change these settings G3 2 Switch 0F Not used do not change these settings ...

Page 172: ...e g 480900 to 480A00 for the settings for PSTN 2 optional G3 unit Address Function Unit Remarks 480900 Country code for NCU parameters Use the Hex value to program the country code directly into this address or use the decimal value to program it using Function 08 parameter C C Country Decimal Hex France 00 00 Germany 01 01 UK Turkey 02 02 Italy 03 03 Austria 04 04 Belgium 05 05 Denmark 06 06 Finl...

Page 173: ...090F PSTN ring back tone detection time 20 ms Detection is disabled if this contains FF H 480910 PSTN ring back tone off detection time 20 ms 480911 PSTN detection time for the silent period after ring back tone detected low 20 ms 480912 PSTN detection time for the silent period after ring back tone detected high 20 ms 480913 PSTN busy tone frequency upper limit high byte 480914 PSTN busy tone fre...

Page 174: ... ms If both addresses contain FF H tone detection is disabled 480925 PABX detection time for the silent period after ring back tone detected high 20 ms If both addresses contain FF H tone detection is disabled 480926 PABX busy tone frequency upper high byte 480927 PABX busy tone frequency lower low byte Hz BCD If both addresses contain FF H tone detection is disabled 480928 PABX busy tone frequenc...

Page 175: ...939 International dial tone reset time low 48093A International dial tone reset time high 48093B International dial tone continuous tone time 48093C International dial tone permissible drop time 48093D International dial wait interval low 48093E International dial wait interval high 20 ms If 480938 contains FF the machine pauses for the pause time 48093D 48093E See Note 4 Belgium 48093F Country di...

Page 176: ... on time 1 ms Function 08 parameter 17 480951 DTMF tone off time Function 08 parameter 18 480952 Tone attenuation level of DTMF signals while dialing high frequency group N x 0 5 3 5 dBm Function 08 parameter 19 See Note 7 480953 Tone attenuation value difference between high frequency tone and low frequency tone in DTMF signals N x 0 5 dBm Function 08 parameter 20 See Note 7 480954 PSTN DTMF tone...

Page 177: ...ial prefix high BCD For a code of 0 480966 Inter city dial prefix low BCD 480965 FF 480966 F0 480967 to 480968 Not used Do not change these settings 480972 Acceptable ringing signal frequency range 1 upper limit Function 08 parameter 02 480973 Acceptable ringing signal frequency range 1 lower limit Function 08 parameter 03 480974 Acceptable ringing signal frequency range 2 upper limit Function 08 ...

Page 178: ...Demand and Transfer operation using DTMF are disabled 480984 Bits 7 to 5 DTMF minimum on detection time Bit 7 Bit 6 Bit 5 Setting 0 0 0 30 ms 0 0 1 40 ms 0 1 0 80 ms 0 1 1 140 ms Bits 4 to 2 DTMF minimum off detection time Bit 4 Bit 3 Bit 2 Setting 0 0 0 30 ms 0 0 1 40 ms 0 1 0 80 ms 0 1 1 140 ms Bits 1 and 0 Not used Fax On Demand and Transfer operations Incoming DTMF tones shorter than the setti...

Page 179: ... upper limit high byte 4809B0 Acceptable AI short protocol tone 800Hz detection upper frequency upper limit low byte BCD Hz If both addresses contain FF H tone detection is disabled 4809B1 Acceptable AI short protocol tone 800Hz detection frequency lower limit high byte 4809B2 Acceptable AI short protocol tone 800Hz detection upper frequency lower limit low byte BCD Hz If both addresses contain FF...

Page 180: ... 1 s 4809E0 bit 3 Maximum wait time for post message signal 0 12 s 1 30 s 1 Maximum wait time for post message EOP EOM MPS can be changed to 30 s Change this bit to 1 if communication errors occur frequently during V 17 reception NOTES 1 If you change the NCU country code and exit the service mode the bit switch country code System Bit Switch 0F will automatically be changed to the code for the sa...

Page 181: ... parameters addresses 48094A to 48094F are the values for 10 pps If 20 pps is used the machine automatically compensates 6 The first ring may remain undetected until 1 to 2 5 wavelengths after the time specified by this parameter 7 The calculated level must be between 0 and 10 The attenuation levels calculated from RAM data are High frequency tone 0 5 x N480952 480954 3 5 dBm PSTN 0 5 x N480955 dB...

Page 182: ...m Bit Switch 04 to 1 2 Access the required user tool for a Quick Dial number or a Speed Dial number and select the required number Example Change the Parameters in Quick Dial 10 a î 1 Fax Features 1 Program Delete 01 Prog Quick Dial b Press the Quick Dial key 10 c Press D 3 The settings for switch 01 are now displayed Press a number from 0 to 7 corresponding to the bit that you wish to change Exam...

Page 183: ...cations with that terminal until the results are better 4 TX level setting 0 Enabled 1 Disabled bits 0 to 4 must all be at 1 to disable 0 When enabling the TX level setting change this bit to 0 then change the settings of bits 0 through 3 above 1 When disabling the TX level setting change all of the bits 0 through 4 to 1 5 6 Cable equalizer Bit 6 Bit 5 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High ...

Page 184: ...1 0 Not used 1 1 Disabled The machine uses inch based resolutions for scanning If mm only is selected the printed copy may be slightly distorted at the other end if that machine uses inch based resolutions 2 3 DIS NSF detection method Bit 3 Bit 2 Setting 0 0 First DIS or NSF 0 1 Second DIS or NSF 1 0 First DIS or NSF 1 1 Setting disabled 0 1 Use this setting if echoes on the line are interfering w...

Page 185: ...Switch 10 Optional ISDN G4 unit required FUNCTION COMMENTS 0 1 Attachment of the Higher Layer Capabilities Bit 1 Bit 0 Setting 0 0 Attached 0 1 Not attached 1 0 Not used 1 1 Same as G4ISW 13 bit 4 This bit determines whether Higher Layer Capabilities are informed in the SETUP signal or not 2 3 ISDN G3 information transfer capability for transmission Bit 3 Bit 2 Setting 0 0 Speech 0 1 3 1KHz Audio ...

Page 186: ...rameters System Parameter List The country code will be reset to UK when RAM reset level 1 is done 480006 to 480015 H Machine s serial number 17 digits ASCII 480018 H Total program checksum low 480019 H Total program checksum high 48001A H Boot program checksum low 48001B H Boot program checksum high 48001C H Main program checksum low 48001D H Main program checksum high 48001E H RDS program update...

Page 187: ...ved copies 0 Disabled 1 Enabled Bit 2 Reception time printing 0 Disabled 1 Enabled Bit 3 TSI included in transmitted messages 0 Disabled 1 Enabled Bit 4 Checkered mark printing 0 Disabled 1 Enabled Bit 5 CIL printing G4 0 Disabled 1 Enabled Bit 6 TID printing G4 0 Disabled 1 Enabled Bit 7 Not used 4800D3 H User parameter switch 03 Automatic report printout Bit 0 Transmission result report memory t...

Page 188: ...Fax Standby Bit 7 Not used keep this bit at 0 4800D6 H User parameter switch 06 Bit 0 TTI 0 Off 1 On Bit 1 Not used Bit 2 Closed network for transmission 0 Off 1 On Bit 3 Not used Bit 4 Batch transmission 0 Off 1 On Bit 5 Partial image scanning during memory tx 0 Off 1 On Bit 6 ISDN SPID programming used only in the USA 0 Off G4 directory No 1 and No 2 can be programmed 1 On G4 SPID and G4 directo...

Page 189: ... 1 Faxes from senders whose RTIs CSIs are not specified for this feature are accepted Bits 4 and 5 Specified cassette selection optional cassette required Bit 5 4 Setting X 0 Disabled 0 1 Faxes from senders whose RTIs CSIs are specified for this feature are printed to the paper in a specified cassette 1 1 Faxes from senders whose RTIs CSIs are not specified for this feature are printed to the pape...

Page 190: ...Not used 4800DA H User parameter switch 10 SWusr_0A Bit 0 Not used Bit 1 2 in 1 0 Disabled 1 Enabled Bit 2 Image Rotation 0 Disabled 1 Enabled Bit 3 Page Reduction 0 Disabled 1 Enabled Bit 4 Rotate Sort 0 Disabled 1 Enabled Bits 5 and 6 Not used Bit 7 Halftone type 0 Error diffusion 1 Dither 4800DB H User parameter switch 11 SWusr_0B Bit 0 Transfer request using DTMF tone signals 0 Not accepted 1 ...

Page 191: ...call Bit 7 Not used 4800DE H User parameter switch 14 SWusr_0E Bit 0 PC fax transmission method 0 Direct 1 Memory Bit 1 To print received messages normal fax reception if the PC does not respond in the PC direct reception mode 0 Do not print the message 1 Print the message when the number of rings exceeds the counter Bit 2 TTI included in memory transmission when bit 0 is set to 1 0 Disabled 1 Ena...

Page 192: ... Yes 1 No Bits 5 to 7 Not used 4800E1 H User parameter switch 17 SWusr_11 Bits 0 to 7 Not used 4800E2 H User parameter switch 18 SWusr_12 Bits 0 to 7 Not used 4800E3 H User parameter switch 19 SWusr_13 Bits 0 to 7 Not used 4800E4 H User parameter switch 20 SWusr_14 Bits 0 to 7 Not used 4800E5 H User parameter switch 21 SWusr_15 Bits 0 to 7 Not used 4800E6 H User parameter switch 22 SWusr_16 Bits 0...

Page 193: ...bled 4800EA H User parameter switch 26 SWusr_1A Bit 0 Not used Bit 1 PSTN 1 dialing type 0 Pulse dialing 10 pps 1 Tone DTMF dialing Bits 2 to 4 Not used Bits 5 PSTN 2 dialing type 0 Pulse dialing 10 pps 1 Tone DTMF dialing 4800EB H User parameter switch 27 SWusr_1B PSTN 1 access code from behind a PABX This switch is not printed on the user parameter list Access number Hex value to program BCD 0 F...

Page 194: ...ber Service function 13 4801F5 to 480203 H Own fax number PSTN User function 61 480204 to 480212 H Own fax number ISDN G4 User function 61 480213 to 480221 H ISDN G3 Subscriber Number 1 User function 64 480222 to 480230 H ISDN G3 Subscriber Number 2 User function 64 480240 to 48024E H G4 Subscriber Number 1 User function 64 8001B7 to 8001C5 H G4 Subscriber Number 2 User function 64 480250 H ID cod...

Page 195: ...ail TX Address High Low 8001F6 H Tens digit Unit digit 8001F7 H Thousands digit Hundreds digit 8001F8 H Hundred thousands digit Ten thousands digit 8001F9 H Ten millions digit Millions digit Note The following counters have the same data format as above 4802A4 to 4802A6 H LAN rx counter Mail RX 4802A8 to 4802AA H LAN AT counter LAN PC FAX 4802AC to 4802AE H TX counter TX 4802B0 to 4802B2 H RX coun...

Page 196: ...ounter 480314 to 480316 H Printer PM interval Default 60 000 480318 to 48031A H Copy counter 48031C to 48031E H OPC counter 480320 to 480323 H OPC PM interval Default 30 000 480324 to 480326 H AIO counter 480328 to 48032A H Previous AIO counter before replacing TONER PRE 480330 to 48033F H Excessive jam call parameters Address H Parameters ADF Printer Initial Setting Sys Para List DEC 1 255 0 Disa...

Page 197: ...suffix 4803A3 H SiG4 ROM version 4803A4 to 4803A6 H SiG4 ROM Information 4803A4 H Year BCD 4803A5 H Month BCD 4803A6 H Day BCD 4803A8 to 4803A9 H Modem ROM version FCU 4803AA to 4803AB H Modem ROM version Optional G3 unit 4803AC to 4803AD H Timer adjustment for FCU automatic reset system switch 02 bit 4 0000 to 04FF H 1 hour 0500 to FFFF H N x 500 ms 10 7 minutes to 9 1 hours 4803AE to 4803AF H Ti...

Page 198: ...tart time 01 H Timer end time 480416 H Time for economy transmission hour in 24h clock format BCD 480417 H Time for economy transmission minute BCD 480424 to 48042B H Last Fax On Demand report printout Read only 480424 H 01 H 24 hour clock 00 H 12 hour clock AM 02 H 12 hour clock PM 480425 H Year BCD 480426 H Month BCD 480427 H Day BCD 480428 H Hour 480429 H Minute 48042A H Second 48042B H 00 Mond...

Page 199: ...m alarm 1 An alarm has occurred Bit 4 Printer excessive jam alarm 1 An alarm has occurred Either or both of these bits will change to 1 when an excessive jam alarm occurs Reset each bit to 0 when you have solved the problem The machine will not be able to detect excessive jams in future if you do not reset these bits 480B43 H Details of the service call hardware error 0X H Fusing unit failure 21 H...

Page 200: ...al 01 64 and Speed Dial 00 99 Each set of destination data consists of 32 bytes Last 8 bytes 23rd to 32nd bytes are used 4A86F6 to 4A86FD H Dedicated tx parameters for Quick 01 4A86FE to 4A8705 H Dedicated tx parameters for Quick 02 4A8706 to 4A870D H Dedicated tx parameters for Quick 03 4A88EE to 4A88F5 H Dedicated tx parameters for Quick 64 4A88F6 to 4A88FD H Dedicated tx parameters for Speed 00...

Page 201: ...4BD1BB H Latest 20 error communication records One error communication record consists of 90 bytes The format is as follows 1st byte Header Bit 0 Communication result 0 OK 1 NG Bit 1 Document jam 1 Occurred Bit 2 Power down 1 Occurred Bit 3 Not used Bit 4 Technical data printout instead of personal codes 0 No 1 Yes Bit 5 Type of technical data 0 Rx level 1 Measure of error rate Bit 6 Error report ...

Page 202: ...th byte Rx level high Hex If bit 4 of the 1st byte is 1 17th byte Measure of error rate low Hex 18th byte Measure of error rate high Hex 19th byte Final modem rate Bits 0 to 3 Final modem speed Bit 3 2 1 0 Setting 0 0 0 1 2 4k 0 0 1 0 4 8k 0 0 1 1 7 2k 0 1 0 0 9 6k 0 1 0 1 12 0k 0 1 1 0 14 4k 0 1 1 1 16 8k 1 0 0 0 19 2k 1 0 0 1 21 6k 1 0 1 0 24 0k 1 0 1 1 26 4k 1 1 0 0 28 8k 1 1 0 1 31 2k 1 1 1 0 ...

Page 203: ...byte Number of errors during communication Hex 51st to 90th byte 1st error code and page number where the error occurred 51st byte Page number where the error occurred low Hex 52nd byte Page number where the error occurred high Hex 53rd byte Error code low BCD 54th byte Error code high BCD 55th to 58th byte 2nd error code and page number where the error occurred 59th to 62nd byte 3rd error code an...

Page 204: ...and water White Shading Plate C user C user C user C user Soft cloth and water Printer Item 30K 60K 120 180K Notes Fusing Unit R user R user R user Fusing Maintenance Kit Transfer Roller R user R user R user Fusing Maintenance Kit Pick up Roller R FST Paper Feed Roller C user C user C user Soft cloth and water Idle Roller Paper Feed C user C user C user Soft cloth and water Registration Roller C u...

Page 205: ...T AND REAR COVERS 1 Open the ADF upper cover A 2 Remove the ADF front cover B 1 screw 3 Remove the pick up roller unit C by sliding the unit toward the back toward the spring loaded end 4 Remove the ADF rear cover D 1 screw 6 1 2 REMOVING THE UPPER GUIDE PLATE 1 Remove the upper guide plate A 4 screws H306R001 WMF H306R002 WMF A B C D A ...

Page 206: ...EXTERNAL COVERS November 29 1999 6 2 6 1 3 REMOVING THE REAR COVER 1 Remove the optional connector cover A 1 screw 2 Remove the rear cover B 5 screws H306R052 WMF B A ...

Page 207: ...PERATION PANEL AND FRONT COVER 1 Remove the upper cover A 2 screws 2 Remove the right cover B 4 screws 3 Remove the operation panel C 3 screws 1 connector 1 grounding wire 4 Pull out the cassette D 5 Remove the front cover E 5 screws H306R003 WMF H306R004 WMF H306R005 WMF A B C D E ...

Page 208: ...e sure to reset the PM counter ADF 6 2 2 REPLACING THE FEED ROLLER PART OF THE ADF MAINTENANCE KIT First do the first two steps of the pick up roller replacement procedure above 1 Release the pick up roller stopper C and pull the shaft toward the end with the E clip D This will allow the pick up roller to be removed 2 Remove the three E clips from the feed roller E 3 Release the roller clutch stop...

Page 209: ... TORQUE LIMITER PART OF THE ADF MAINTENANCE KIT 1 Remove the separation roller cover A 2 Remove the clip B and replace the reverse roller C and torque limiter D NOTE If you install all parts in the ADF maintenance kit at the same time be sure to reset the PM counter ADF H306R050 WMF H306R051 WMF A B C D ...

Page 210: ...step 1 2 Remove the ADF front cover 3 Remove the guide plate A 4 screws 4 Remove the belt tension roller with spring plate B 1 screw 5 Remove the belt C 6 Release the pawl that holds the pulley D and remove the pulley 7 Slide the R0 roller E toward the rear and lift the roller out H306R002 WMF H306R009 WMF A B C D E ...

Page 211: ...6 2 5 REPLACING THE R1 R2 AND DOCUMENT EXIT ROLLERS 1 Remove the ADF lower cover A 1 screw 2 Remove the ADF rear cover 3 Remove the ADF front cover 4 Remove the upper guide plate 5 Remove the rear cover 6 Remove the ADF stopper B 1 screw H306R011 WMF H306R901 WMF A B ...

Page 212: ... first sliding the plate toward the front of the machine then releasing and removing the rear pawl 11 Remove the screw that fastens the grounding strip E 12 Remove the guide plate F 4 screws 13 Remove the gear G H I and J first remove the gear pawls 14 Remove the clips and bushings followed by the R1 K and R2 L rollers and the exit roller M H306R012 2 WMF H306D013 WMF H306R010 WMF A B C D E F G H ...

Page 213: ...DF open remove the ADF lower unit A 5 screws 1 connector 1 grounding wire 2 Remove the optical unit B 2 screws 2 connectors NOTE Do not loosen the screws that fasten the optical unit base C Do not bend two mylar sheets put on the document guide plate D when replacing the optical unit H306R014 2 WMF H306R015 WMF A B C D ...

Page 214: ...clip D and slide out the lamp E NOTE The transparent part of the xenon lamp F must face to the scan line To keep up the slack in the Xenon lamp harness G lead the harness to the left of the pawl under the connector and behind the pawl under the screw This can prevent the harness from being caught between the optical unit and the ADF lower unit H306R061 WMF H306R062 WMF C A B D E G F ...

Page 215: ...tamp unit B 1 screw NOTE When removing the stamp unit ensure that ink does not leak out of it 6 2 8 ADJUSTING THE SCANNING TOP MARGIN To adjust the scanner home position change the following RAM data When the value is increased with respect to the default value the image on the printed copy moves down the page Address 481246 default value 18H Unit 0 5mm Adjustable range 00 to 40H H306R902 WMF A B ...

Page 216: ...ATION DETECTOR AND LD UNITS 1 Remove the ADF stopper See section 6 2 5 2 Remove the ADF lower unit A 5 screws 1 connector 3 Remove the bracket B 1 screw 4 Remove the upper cover See section 6 1 4 5 Remove the operation panel See section 6 1 4 6 Remove the bracket C 1 screw 7 Remove the laser unit D 5 screws 3 connectors Loosen the two screws in the back of the machine by inserting a screwdriver th...

Page 217: ...tment 8 Replace the laser synchronization detector A 1 screw 9 Replace the LD unit B 2 screws 6 3 2 REPLACING THE POLYGON MOTOR 1 Remove the laser unit cover 5 screws 2 Replace the polygon motor A 4 screws 1 connector H306R019 WMF H306R018 2 WMF A B A ...

Page 218: ...changing the contents of the following addresses Source Address Default Unit Main Frame 480B0C 0EH 0 5 mm 1st Optional Unit 480B0D 0EH 0 5 mm 2nd Optional Unit 480B0E 0EH 0 5 mm By pass Unit 480B12 0EH 0 5 mm 3 To move the start position to the right increase the value To move the start position to the left decrease the value For example To move the start position to the right 2 mm with respect to...

Page 219: ...acement Adjustment 6 4 AIO CARTRIDGE 6 4 1 REPLACING THE AIO CARTRIDGE 1 Open the mainframe left cover A 2 Tilt the AIO cartridge B upward slightly to prevent it from touching other parts and remove the unit from the machine H306R020 WMF A B ...

Page 220: ...s on each end lift and remove the roller B NOTE 1 Do not touch the surface of the roller Oils from the skin stuck on the roller surface may result in roller failure 2 If you install all parts in the fusing maintenance kit at the same time be sure to clear the PM counter Fusing Unit øCAUTION When removing the power pack make sure to first turn off the main power and unplug the power cord This is do...

Page 221: ... the rear cover See section 6 1 3 2 After removing the connectors and screws remove the power pack A 2 screws 4 connectors øCAUTION When removing the power pack make sure to first turn off the main power and unplug the power cord This is done to eliminate the risk of electrical shock H306R029 WMF A ...

Page 222: ...STRATION 6 5 1 REPLACING THE PAPER FEED ROLLER 1 Remove the paper feed cassette 2 Remove the clip A and slide the bushing B back to release the paper feed roller unit C Next lower and remove the unit 3 Remove the screws and replace the paper feed rollers C H306R024 WMF A B C ...

Page 223: ...lutch B and remove the clutch 4 Remove the registration guide plate C 5 Remove the two clips D 6 Slide the registration roller toward the back toward the left in the illustration When the front shaft is free guide it upward and then remove the other side spring loaded side removing the roller itself E NOTE This procedure is easier to perform when the AIO cartridge and fusing unit are removed H306R...

Page 224: ...check the amount that the image is shifted 2 Adjust by changing the contents of the following addresses Source Address Default Unit Main Frame 480B00 1AH 0 25 mm 1st Optional Unit 480B01 1AH 0 25 mm 2nd Optional Unit 480B02 1AH 0 25 mm By pass Unit 480B06 1AH 0 25 mm 3 To lower the start position increase the default value To raise the start position reduce the default value For example To lower t...

Page 225: ...front cover 1 screw 3 Remove the pickup roller unit 4 Remove the ADF rear cover 1 screw 5 Remove the upper guide plate 4 screws See section 6 1 2 6 Release the pawls of the S1 A B4 B A3 C sensors at the connector sides and remove the sensors 1 connector each 7 Release and remove the pawl located on the rear face of the ADF upper cover switch D 1 connector H306R903 WMF A B C D ...

Page 226: ...12 Remove the ADF unit switch D 1 connector 13 Remove the optional connector cover 1 screw See section 6 1 3 14 Remove the rear cover 5 screws 15 Open the ADF unit 16 Remove the ADF lower guide plate E 4 screws 17 Release the MDF S1 F B4 G A3 H sensor pawls and remove the sensors 1 connector each NOTE If the rear cover is not removed damage will result when opening the ADF H306R022 WMF H306R904 WM...

Page 227: ...G THE PAPER END LED BOARD AND PAPER SIZE SENSOR SWITCH 1 Remove the paper feed tray 2 Remove the front cover See section 6 1 4 3 Remove cover A 1 screw 4 Remove the paper end LED board B 1 connector 5 Remove the paper size sensor switch C 1 connector H306R911 WMF A B C ...

Page 228: ...ve the NCU A and the FCU cover B See section 6 8 2 4 Remove the screw that fastens the AIO cartridge sensor bracket C 5 Remove the AIO cartridge sensor D from the bracket 1 connector NOTE This procedure is easier to perform if the AIO cartridge is first removed Be sure to put the AIO cartridge sensor back to the original position H306R906 WMF H306R907 WMF A C D B ...

Page 229: ...1 ground wire See section 6 1 4 3 Pull out the paper cassette and remove the front cover 5 screws See section 6 1 4 4 Remove the connectors of the paper exit sensor 5 While holding up the actuator A of the paper exit sensor release the front pawl and remove the paper exit sensor B NOTE This procedure is easier to perform if the optical unit is first removed See section 6 2 6 H306R905 WMF A B ...

Page 230: ...the rear cover See section 6 1 3 2 Pull out the paper feed cassette 3 Remove the guide bracket A and transport guide plate B 2 screws 4 Remove the paper feed guide plate C 2 screws 5 Remove the paper near end sensor D from the left side 1 connector H306R025 WMF H306R026 WMF A B C D ...

Page 231: ...ent 6 6 6 REPLACING THE PAPER END SENSOR 1 Remove the rear cover 2 Remove the connector of the paper end sensor A 3 Release the pawl and remove the sensor NOTE This procedure is easier to perform if the paper feed cassette is pulled out H306R099 WMF A ...

Page 232: ...999 6 28 6 6 7 REPLACING THE TONER END SENSOR 1 Open the left cover A 2 Remove the AIO cartridge B 3 Remove the pawls on both sides of the toner end sensor C and remove the sensor 1 connector H306R020 WMF H306R038 WMF A B C ...

Page 233: ...2 Pull out the paper feed cassette 3 Remove the registration roller See section 6 5 2 4 Remove the sensor cover by releasing the pawl of the registration sensor cover A from the bottom 5 Release the pawl of the registration sensor in the same manner and remove the sensor B from the cover 1 connector H306R037 WMF A B ...

Page 234: ...e stopper screw green located below rear side lever B brown 3 Push down levers B and C 4 Remove the fusing unit D øCAUTION 1 Since the temperature of the fusing unit is very high exercise caution to avoid being burned 2 If you install all parts in the fusing maintenance kit at the same time be sure to clear the PM counter Fusing Unit H306R028 WMF A B C ...

Page 235: ...November 29 1999 FUSING UNIT 6 31 Replacement Adjustment 6 7 2 DISASSEMBLING THE FUSING UNIT 1 Remove the fusing unit cover A 2 screws 2 Remove two support plates B 2 screws H306R508 WMF A B B ...

Page 236: ...move the paper entrance guide plate A 3 screws 2 Remove the pressure spring B and pressure lever C 3 Remove the bushing D and the pressure roller E NOTE The marked end of the roller F must be at the front side of the machine H306R505 WMF H306R502 WMF H306R506 WMF B C D E F A ...

Page 237: ...ent 6 7 4 REPLACING THE HOT ROLLER FUSING LAMP AND THERMOFUSE 1 Remove the hot roller stripper springs and the grounding plate A 1 screw 2 Remove the fusing lamp B 2 screws bushings and hot roller C 3 Remove the thermofuse D 2 screws H306R503 WMF A B C D ...

Page 238: ...FUSING UNIT November 29 1999 6 34 6 7 5 REPLACING THE THERMISTOR 1 Remove the cable cover A 1 screw 2 Remove the cable terminal B and the thermistor C H306R504 WMF A B C ...

Page 239: ...ING UNIT 6 35 Replacement Adjustment 6 7 6 REPLACING THE HOT ROLLER STRIPPERS 1 Disconnect the springs A 2 Remove two outer exit rollers B 3 Release the stoppers C and remove the hot roller strippers D H306R507 WMF A B C D ...

Page 240: ...ear cover See section 6 1 3 2 Lift the PSU B out of the machine 5 screws 4 connectors 1 grounding wire A øCAUTION When removing the PSU make sure to first turn off the main power and unplug the power cord This is done to eliminate the risk of electrical shock H306R027 WMF A B ...

Page 241: ...r cord This is done to eliminate the risk of electrical shock 1 Remove the upper cover See section 6 1 4 2 Remove the right cover 3 Remove the operation panel 4 Remove the NCU A 4 screws 3 connectors 5 If any options have been installed remove all boards 6 Remove the FCU cover B 6 screws 7 Remove the FCU C 5 screws 24 connectors H306R034 2 WMF A B C ...

Page 242: ...ATION PANEL LCD CONTROLLER AND INVERTER BOARD 1 Remove the upper cover A 2 screws 2 Remove the operation panel B 3 screws 3 Remove the LCD controller board C 20 screws 4 Remove the inverter board D 4 screws H306R041 WMF H306R004 WMF H306R030 WMF A B C D ...

Page 243: ...LOAD IC CARD TO MACHINE This downloads the FCU program from the IC card to the machine 1 After turning off the main power insert the IC card containing the program into the IC card slot on the front of the machine left side NOTE The FCU switch must be on 2 Turn on the power and select 1 ROM ROM MACHINE and press START NOTE The LCD display should be FLASH ROM MACHINE 3 If OK is displayed exit the f...

Page 244: ...o the IC card slot located on the front of the machine left side NOTE The FCU switch must be off 2 Turn on the power and select 0 ROM MACHINE ROM and press START NOTE The LCD display should be MACHINE FLASH ROM 3 If OK is displayed exit the function and turn the power off If NG is displayed repeat from step 2 4 Remove the IC card insert the function upgrade card or FOD card if it was installed and...

Page 245: ...e copy tool must be off If using an IC card insert it into the IC card slot located on the front of the machine left side NOTE The FCU switch must be off 3 Turn on the power select 3 RAM ROM MACHINE and press START NOTE The LCD display should be FLASH ROM MACHINE 4 If OK is displayed exit the function and turn the power off If NG is displayed repeat from step 3 5 Remove the IC card or copy tool in...

Page 246: ...as installed and replace the cover 6 9 5 OPTIONAL G3 UNIT CONTROL PROGRAM DOWNLOAD IC CARD TO MACHINE This updates the optional G3 unit control program downloads it from an IC card 1 After turning off the main power insert the IC card containing the optional G3 unit program into the IC card slot on the front of the machine left side NOTE The FCU switch must be off 2 Turn on the power and select 5 ...

Page 247: ...eplace the cover 5 After turning the power back on print out the system parameter list and check that the program has been successfully downloaded 6 9 7 G4 UNIT PROGRAM DOWNLOAD IC CARD TO MACHINE This updates the G4 unit program in the machine downloads it from an IC card 1 After turning off the main power insert the IC card containing the G4 unit program into the IC card slot on the front of the...

Page 248: ...the machine left side NOTE The FCU switch must be off 2 Turn on the power and select 8 NICF ROM and press START NOTE The LCD display should be FLASH ROM MACHINE 3 If OK is displayed exit the function and turn the power off If NG is displayed repeat from step 2 4 Remove the IC card insert the function upgrade card or FOD card if it was installed and replace the cover 5 After turning the power back ...

Page 249: ...nt 6 10 OPTIONAL PAPER FEED UNIT 6 10 1 REMOVING THE PAPER FEED TRAY 1 Slide out the paper feed tray A 2 Remove the two screws attaching the tray to the rail 6 10 2 REMOVING THE VERTICAL FEED UNIT 1 Remove the vertical feed unit A 2 screws H306R908 WMF H306R909 WMF A A ...

Page 250: ...over A 1 screw 2 Remove the rear cover B 2 screws 6 10 4 REPLACING THE PAPER END LED BOARD AND PAPER SIZE SENSOR SWITCH 1 Remove the paper feed tray 2 Remove cover A 2 screws 3 Remove the paper end LED board B 1 connector 4 Remove the paper size detection switch C 1 connector H306R910 WMF H306R911 WMF A B A B C ...

Page 251: ...IT 6 47 Replacement Adjustment 6 10 5 REPLACING THE PAPER FEED ROLLERS 1 Remove the vertical feed unit 2 screws See section 6 10 2 2 Pull out the paper feed tray 3 After removing the clips A remove the paper feed rollers B H306R912 WMF A A B ...

Page 252: ...w that fastens the paper feed sensor bracket A 4 While pushing the actuator up slide the paper feed sensor bracket to the left release the pawl on the right side and remove the bracket 5 After removing the connector remove the sensor B from the bracket NOTE This procedure is easier if you first remove the vertical feed unit or cover above the unit that has the defective sensor H306R913 WMF A B ...

Page 253: ... END SENSORS 1 Remove the paper feed tray 2 screws See section 6 10 1 2 Remove the connectors attached to the upper limit sensor A and paper end sensor B 3 Remove the screw that holds the sensor bracket C in place and remove the bracket by pulling downward 4 Remove the sensors from the bracket H306R914 WMF A B C ...

Page 254: ...0 8 REPLACING THE PAPER NEAR END SENSOR 1 Remove the paper feed tray 2 screws See section 6 10 1 2 Remove the vertical feed unit 2 screws See section 6 10 2 3 Release the sensor pawl connector side and remove the paper near end sensor A H306R916 WMF A ...

Page 255: ...R SWITCH AND PAPER FEED CLUTCH 1 Remove the rear cover 3 screws See section 6 10 3 Left Side Cover Switch A 1 Remove the switch bracket B 1 screw 2 Remove the switch from the bracket 2 screws 3 connectors Paper Feed Clutch C 1 Release the clutch pawl D and remove the clutch 1 connector H306R916 WMF A B C D ...

Page 256: ...D AND LIFT MOTORS 1 Remove the rear cover 3 screws See section 6 10 3 Paper Feed Motor A 1 Remove the paper feed motor 2 screws 1 connector Lift Motor B 1 Remove the motor together with the bracket 2 screws 1 connector 2 Remove the motor from the bracket 2 screws H306R917 WMF A B ...

Page 257: ...NG THE PFU BOARD 1 Remove the rear cover 3 screws See section 6 10 3 2 Remove the PFU board A 4 screws 9 connectors øCAUTION When replacing the PFU make sure to first turn off the main power and unplug the power cord This is done to eliminate the risk of electrical shock H306R918 WMF A ...

Page 258: ...he problem First distinguish whether the problem is caused by the remote terminal or by your machine If your machine causes the problem determine whether it is due to a scanner or printer problem NOTE To make it easier it is recommended to replace the optical unit instead of the SBU if there is a problem with the scanner Is the print image OK OK NG Is the image received by fax OK OK Is the print i...

Page 259: ...k if there is toner on the surface of the development roller If there is do the following If not go to step 4 Check to see if the laser optic components are properly positioned 4 Check to see if the cartridge is empty If it is replace the cartridge If not do the following Check the connection between the FCU CN17 and the toner end sensor Replace the toner end sensor 7 1 2 BLACK COPIES Possible Cau...

Page 260: ... SBU if necessary Possible Cause Printer Poor drum sensitivity The charge is improperly applied The hot roller is dirty Action 1 Try replacing the cartridge 2 Check to see if the hot roller surface is dirty If it is clean the roller If not go to step 3 3 Check to see if all the charge bias terminals and the cartridge If they are check or replace the power pack If not fix the connections H306T502 W...

Page 261: ...formed toner doctor blade Uneven toner supply in the toner hopper Action 1 Print a solid black test pattern and open the cover in the middle of printing 2 If the image is lighter in the center of the image the toner may be low Replace the cartridge If it is not go to step 3 3 Check to see if the toner is evenly distributed on the drum If it is not check the cartridge and the laser optic components...

Page 262: ...ical mirror s Dirty white plate in the ADF Defective SBU Action 1 Clean the exposure glass and the shading white plate 2 Clean the optical mirrors in the optical unit 3 Replace the optical unit or SBU Possible Cause Printer Damaged cleaning blade Dirty hot roller stripper s Action 1 Replace the cartridge 2 Clean the hot roller strippers H306T503 WMF H306T505 WMF ...

Page 263: ...ember 29 1999 7 6 7 1 6 HORIZONTAL BLACK LINES Possible Cause Printer The drum surface is scratched or damaged Action 1 Check to see if the surface of the drum is damaged Change the cartridge if it is damaged H306T507 WMF H306T506 WMF ...

Page 264: ... glass and the shading white plate 2 Clean the optical mirrors in the optical unit 3 Replace the optical unit or SBU Possible Cause Printer The laser optic components are dirty The hot roller stripper scrapes off toner from the print paper Damaged cleaning blade Action Clean the laser optic components Check the hot roller stripper mechanism Clean the strippers and replace them if they are damaged ...

Page 265: ...he transfer current is unstable Action 1 Print a test pattern and open the cover in the middle of printing 2 Check to see if horizontal white lines where toner is not adhered appear on the drum surface or not If not check the transfer roller surface and the transfer bias terminal connections If they are OK check or replace the power pack Change the cartridge H306T509 WMF H306T511 WMF ...

Page 266: ...disabling MTF Possible Cause Printer The surface of a roller is damaged or dirty See the table above Action Clean the rollers Replace the rollers if necessary H306T510 WMF Rollers Diameter mm Circumference mm Registration Roller 14 24 44 7 OPC Drum 30 94 2 Charge Roller 14 44 0 Development Roller 20 62 8 Transfer Roller 16 15 50 7 Hot Roller 30 8 96 9 Pressure Roller 25 78 5 ...

Page 267: ...TROUBLESHOOTING November 29 1999 7 10 7 1 10 WHITE SPOTS IN BLACK IMAGE AREAS Possible Cause Printer The surface of a roller is damaged or dirty Action Clean the rollers Replace the rollers if necessary H306T501 WMF ...

Page 268: ...late and or exposure glass Dirty optical mirrors SBU defect Action Clean the white roller in the ADF Clean the optical mirrors Replace the optical unit or SBU Possible Causes Printer Poor drum sensitivity Dirty laser optic components Incorrect development transfer bias Low toner Low fusing temperature H306T512 WMF H306T504 WMF ...

Page 269: ...the fusing unit appears faint If it does check or replace the fusing lamp thermistor and PSU If it does not go to step 3 3 Check to see if the toner on the drum looks faint If it does go to step 4 If it does not check the contacts between the transfer bias terminals and power pack 4 Check all the contacts between the development bias terminals If it does not try replacing the cartridge ...

Page 270: ...99 COPY QUALITY TROUBLESHOOTING 7 13 Trouble shooting 7 1 12 VERTICAL BLACK BAND Possible Cause Printer A deformed damaged or incorrectly positioned doctor blade Action Replace the cartridge H306T505 WMF H306T512 WMF ...

Page 271: ...mmended paper type Action 1 Check to see if the correct type of paper and toner are in use If it is go to step 2 If not use recommended types of paper and toner 2 Try replacing the fusing unit 7 1 14 GHOST IMAGE Possible Cause Printer Poor drum sensitivity The cleaning blade is deformed or incorrectly positioned Dirty hot roller Action Replace the cartridge Clean the hot roller surface and or repl...

Page 272: ...ime If not go to step 2 2 Check to see if the fusing pressure roller is dirty with toner If it is clean the fusing pressure roller If not check for any other dirty rollers and clean them 7 1 16 INCORRECTLY ALIGNED OUTPUT DATA SHIFTED TO THE RIGHT OR LEFT Possible Cause Scanner Incorrect setting of the document guide Action Align each side of the document with the document guides Possible Cause Pri...

Page 273: ... 29 1999 7 16 7 1 17 INCORRECTLY ALIGNED OUTPUT IMAGE SHIFTED VERTICALLY REDUCED IMAGE Possible Cause Improper print margin sub scan direction Dirty registration roller Action Adjust the sub scan print margin Clean the registration roller ...

Page 274: ...hanical clutch mechanism for document pick up is defective Incorrect positioning of the separation roller The scanner motor is defective Action 1 Check whether a correct document type is being used 2 Check that the operation panel is closed securely 3 If the problem remains do the following Clean the pick up rollers and feed belt with a soft cloth and water and replace them if damaged Check the co...

Page 275: ...per path The scan line sensor is defective Defective scanner motor Action 1 Check whether a correct document type is being used and that the document length is within the maximum limit 2 Check for obstructions in the paper path 3 If the problem remains do the following Clean the rollers with a soft cloth and water and replace them if damaged Check that the S2 sensor is working correctly Replace th...

Page 276: ...per path The reverse roller is out of position Action 1 Check whether a correct document type is being used 2 Check that the operation panel is closed securely and that the document guide is set properly 3 Check for obstructions in the paper path 4 If the problem remains do the following Check that the separation roller is set properly Replace it if damaged Clean the rollers with a soft cloth and ...

Page 277: ...ction 1 Check whether a correct paper type is being used 2 Check that the paper cassette end fence is set correctly and check the paper lift mechanism 3 Check that the feed clutch for the cassette is working properly 4 Check that the paper feed roller is installed properly Clean or replace if necessary 5 Check the registration roller and its mechanism Clean or replace if necessary 6 Check that the...

Page 278: ...lfunction in the hot roller stripper s mechanism Malfunction in the pressure mechanism in the fusing unit Action 1 Check whether a correct type of paper is being used 2 Check for obstructions in the paper path 3 Check that the exit sensor is working correctly 4 Check all the gears in the fusing drive mechanism 5 Check that the exit sensor is working correctly 6 Check that the main motor is working...

Page 279: ...Check that the paper guides and the end fence are set correctly 3 Check if the paper feed roller is installed correctly and clean Replace if necessary 4 Check for obstructions in the paper path 5 Check the registration mechanism and clean or replace the rollers if necessary 5 Multi feed Possible Cause Use of a non recommended type of paper Incorrect positioning of the paper guides and or end fence...

Page 280: ... 0 06 Fusing unit failure fusing lamp at low temperature during printing 9 22 07 0 07 Fusing unit failure fusing lamp at an extremely high temperature 9 22 08 0 08 Fusing unit failure thermistor error 9 22 09 0 09 Fusing unit failure fusing lamp at high temperature in fax standby mode 9 22 0A 0 0A Fusing unit failure fusing lamp at continuous high temperature 9 22 0B 0 0B Hexagonal mirror motor st...

Page 281: ...hine This report lists a sub code as well as the error message this sub code may help you find the problem Check the error code history using service function 03 Try to clear the service call condition for failures which are not related to the fusing unit switch the power off wait 10 seconds then switch back on An SC code is displayed on the LCD panel when the error occurs To release an SC code in...

Page 282: ... Incompatible modem at the other end The other terminal is incompatible 0 04 CFR or FTT not received after modem training Check the line connection Check the NCU FCU connectors Try changing the Tx level and or cable equalizer settings Replace the FCU or NCU The other terminal may be faulty try sending to another machine If the rx signal is weak or defective there may be a bad line 0 05 Unsuccessfu...

Page 283: ... the FCU NCU connectors Incompatible or defective remote terminal try sending to another machine Noisy line resend Try adjusting the Tx level and or cable equalizer settings Replace the NCU or FCU Cross reference See error code 0 08 0 15 The other end does not have the confidential transfer or SEP SUB PWD function The other terminal does not have the confidential rx or transfer function or the oth...

Page 284: ...dem carrier drop time default 0 2 s Check the line connection Check the FCU NCU connectors Replace the NCU or FCU Defective remote terminal Check for line noise or other line problems Try adjusting the acceptable modem carrier drop time Cross reference Acceptable modem carrier drop time G3 Switch 0A bits 0 and 1 0 23 Too many errors during reception Check the line connection Check the FCU NCU conn...

Page 285: ...espond to initializing command Check the connections between the FCU and optional SG3 board Replace the SG3 board or FCU 0 70 Communication mode specified in CM JM was not available V 8 sequence Tx Rx The other terminal did not have a compatible communication mode A polling Tx file was not ready at the other terminal when polling reception was initiated from the Tx terminal 0 74 Fallback to T 30 p...

Page 286: ... 17 or slower modem with the dedicated Tx parameter 0 84 Line was disconnected because error detected in control channel start up sequence V 34 phase 4 0 85 Line was disconnected because error detected in control channel restart Check the connection between the NCU and the FCU Replace the SG3 board or the FCU 0 86 Line was disconnected because the other terminal requested a data rate by MPh that w...

Page 287: ... fusing exit at the end of printing 1 21 Paper present at the fusing exit after printing Remove the paper Check the printer drive components and sensors 1 30 Paper ran out during printing 1 34 Paper ran out after printing Add paper in the cassette 1 35 Paper lift mechanism error at the 1st optional paper tray 1 36 Paper lift mechanism error at the 2nd optional paper tray Check the printer drive co...

Page 288: ...cation The operator at the other terminal may have interrupted the communication 3 21 A CSA was sent during ISDN G4 communication because the Stop key was pressed The local operator has interrupted the communication 3 30 Mismatched specifications rx capability Check the receive capabilities requested from the other terminal 4 00 One page took longer than 8 minutes to transmit Check for a bad line ...

Page 289: ...r the hard disk 6 00 G3 ECM Flag detection timer runs out while receiving image data Check the line connection Check the FCU NCU connectors Replace the NCU or FCU Defective remote terminal Check for line noise or other line problems 6 01 G3 ECM no V 21 signal was received 6 02 G3 ECM EOR was received Try adjusting the rx cable equalizer Replace the FCU or NCU 6 03 G3 ECM non standard V 21 code rec...

Page 290: ...r 9 02 DMA receiving error PLU Replace the FCU 9 03 Paper eject error at the last page with image data 9 04 Paper eject error at the last page without image data 9 05 Paper eject error Check the printer drive components and sensors 9 07 Paper non feed or jam at the cassette entrance If the problem persists replace the FCU 9 08 Paper jam inside the development area If the problem persists replace t...

Page 291: ...mechanism in the unit 9 51 Jam at the paper exit of the upper paper feed unit Check for a blockage in the paper feed path Check the paper feed mechanisms inside the unit Check if the sensor is defective 9 52 Paper non feed or jam inside the lower paper feed unit Check if a recommended type of paper is used Check if the paper guides are aligned to the paper correctly Check the paper feed mechanism ...

Page 292: ... V 8 FIF Description 0010 Idle 0110 Idle 0111 ANSam reception 0011 CM transmission 0112 JM reception 0012 CJ transmission 0013 Phase 1 end Phase 2 Line Probing FIF Description 0020 Idle 0021 75 ms interval 0121 Waiting for INFO0a 0022 INFO0c transmission 0122 INFO0a reception 0123 A reception 0023 INFO0c retransmission due to missing INFO0a 0024 INFO0c retransmission due to the second INFO0a recep...

Page 293: ...1 70 ms interval 0062 PPh transmission 0142 PPh reception 0063 ALT transmission 0143 ALT reception 0064 MPh transmission 0144 MPh reception 0065 E transmission 0145 E reception 0066 T 30 control signal transmission e g NSS or DCS 0151 Flag reception 0152 T 30 control signal reception e g NSF DIS or CFR 0067 Phase 5 end Phase 6 Primary Channel FIF Description 00A0 Idle 00A1 70 ms interval 0160 Phas...

Page 294: ...43 ALT reception 0075 E transmission 0076 T 30 control signal transmission e g PPS EOP 0151 Flag reception 0152 T 30 control signal reception e g MCF 0077 End Control Channel Post Message PPh FIF Description 0080 Idle 0081 PPh transmission 0142 PPh reception 0082 ALT transmission 0143 ALT reception 0083 MPh transmission 0144 MPh reception 0084 E transmission 0085 T 30 control signal transmission e...

Page 295: ... AC transmission 0092 PPh transmission 0142 PPh reception 0093 ALT transmission 0143 ALT reception 0094 MPh transmission 0144 MPh reception 0095 E transmission 0096 T 30 control signal transmission e g PPS EOP 0151 Flag reception 0152 T 30 control signal reception e g MCF 0097 End V 34 End FIF Description 00B0 Modem idle ...

Page 296: ...dle 0121 Waiting for INFO0c 0021 75 ms interval 0122 INFO0c reception 0022 INFO0a transmission 0023 INFO0a retransmission due to missing INFO0c 0024 INFO0a retransmission due to the second INFO0c reception 0123 B reception 0124 B bar reception 0031 A transmission 0032 A bar transmission 0033 No signal Waiting for L1 L2 0125 L1 L2 reception 0126 B reception 0041 A transmission 0042 INFOh transmissi...

Page 297: ...ception 0054 Waiting for PP 0134 PP reception 0055 Waiting for TRN 0135 TRN reception 0056 Phase 3 end Phase 4 and 5 Control Channel FIF Description 0060 Idle 0141 No signal 0061 70 ms interval 0142 PPh reception 0062 PPh transmission 0143 ALT reception 0063 ALT transmission 0144 MPh reception 0064 MPh transmission 0145 E reception 0065 E transmission 0066 T 30 control signal transmission e g NSF ...

Page 298: ...iting for B1 0166 Flag reception 0167 Image data reception 00A6 Waiting for image data 0168 Turn off 00A7 Phase 6 end Control Channel Post Message Sh FIF Description 0070 Idle 0071 70 ms interval 0041 No signal 0072 Detecting Sh and Sh bar 0146 Sh Sh bar reception 0073 Sh transmission 0074 Sh bar transmission 0143 ALT reception 0075 ALT transmission 0145 E reception 0076 E transmission 0151 Flag r...

Page 299: ...30 control signal reception e g PPS MPS 0085 T 30 control signal transmission e g MCF 0086 End Control Channel Recovery AC FIF Description 0090 Idle 0091 AC transmission 0147 AC reception 0142 PPh reception 0092 PPh transmission 0143 ALT reception 0093 ALT transmission 0144 MPh reception 0094 MPh transmission 0145 E reception 0095 E transmission 0151 Flag reception 0152 T 30 control signal recepti...

Page 300: ...Transfer Bias PWM Signal Main Motor Lock Main Motor On COM3 COM3 24VM 24VM 24VM COM3 Motor On Motor Lock Motor Clock VADJ VIDEO 5SHADE COM1 5V Latch Serial Data Serial Clock Serial Data COM1 24V 24V COM3 COM3 D7 D6 D5 D4 D3 D2 D1 D0 IORDB IOWDB COM1 COM 5V RSTB CSB A0 A1 A2 A3 INTRQ COM1 Paper Present COM1 Paper Present COM1 Paper Present COM1 Paper Present 5V COM1 Paper Present 5V COM1 Paper Pres...

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