S
COOPY
+ S - User Manual
45
3.6.
First level maintenance
3.6.1.
Using the test loops
The test loops accessible from the "
Tools
/
Maintenance
/
Tests
" menu can help improve the analysis
of a problem:
In order to check if the audio part functions correctly, use the "Audio" loop and check if the
audio is OK at the output.
To check if the coding part functions correctly, activate "Loop 3"
1
and check if the alarm
disappears (and the decoding indicators come back to normal), and if the audio is present at
the output.
"Loop 2"
2
sends back to the remote codec the compressed data received from the network (see
the description of test loops in 2.5.7, Test functions). In this way, it is possible to test the
integrity of the transmitted data and/or check that the remote codec works properly.
The decoder out to encoder in loop ("Audio feedback" loop) can be used for overall functional
check, and also for aligning the overall chain.
Note: not all test loops are available for all the network interfaces.
3.6.2.
Clearing / Saving / Restoring settings
Clearing all settings
It may be necessary in some cases to come back to the initial "factory" settings.
For clearing all the configuration and coming back to the default parameters, you can go to the sub-
menu
Tools
/
Misc
/
Reset
and select "Factory Reset" or "Reset Settings" (which does not delete
stored profiles and snapshots neither audio recordings). You also can find this capability on the html
interface.
The default passwords are blank.
If it is not possible to access the menu for performing a complete reset (for example the access is
restricted and the password is lost), you can use the html interface. If this one is locked as well, or
not accessible, you can then follow the instructions for a "Backup reset", described further (3.6.3).
Saving and restoring the configuration
It is possible to export/save all the settings of the unit in a file, and conversely to import all the
configuration from a file previously stored in this way. Transfers are performed using the html interface;
see the operation in 5.10.6, "
S
ETUP
T
RANSFER
" page.
Partial exports can be done as well, selecting the elements to include: call profiles, presets, snapshots,
settings…
1 Note: this loop is not available for all transmission configurations
2 This loop is not available for all transmission configurations
