advidia M-84-FW-L User Manual Download Page 66

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Appendix B FAQ

What to do if no message prompts me to install ActiveX when I log in on a Windows 7 PC the first time

Answer: Follow these steps to turn off UAC and then log in again:

Click the

Start

button, and then click

Control Panel

In the search box, type uac, and then click

Change User Account Control Settings

Move the slider to the

Never Notify

position, and then click

After UAC is turned off, log in again.

What to do if the installation of ActiveX failed

Answer: If the installation failed, add the IP address of the camera as a trusted site: open

Internet Option

IE, click the

Security

tab, click

Trusted sites

, and then click

Sites

to add the website.

If you use Windows 7, you need to save the

setup.exe

to your PC first, right-click the file, select

Run as

administrator

, and then install it according to instructions.

What to do if live video fails when I log in for the first time

Answer: Close the firewall on your PC and then log in to the Web interface again.

Summary of Contents for M-84-FW-L

Page 1: ...8MP Network Cameras User Manual M 84 FW L ...

Page 2: ...profits business interruption or loss of data or documentation in connection with the use of this product Video and audio surveillance can be regulated by laws that vary from country to country Check the law in your local region before using this product for surveillance purposes We shall not be held responsible for any consequences resulting from illegal operations of the device The illustrations...

Page 3: ... safety instructions and indicates situations that could cause bodily injury CAUTION Means reader be careful and improper operations may cause damage or malfunction to product NOTE Means useful or supplemental information about the use of product ...

Page 4: ...et 7 DNS 9 Port 9 FTP 10 E mail 11 DDNS 12 SNMP 12 802 1x 13 QoS 14 WebSocket 14 Video Audio 15 Video 15 Snapshot 16 Audio 17 ROI 18 Media Stream 19 Image 21 Image 21 OSD 29 Privacy Mask 31 Intelligent 32 Smart 32 Set the alarm triggered actions and arming schedule as required 33 For the detailed steps see the descriptions of alarm triggered actions in Events 33 Events 34 Common Alarm 34 One Key S...

Page 5: ...grading the Device 54 Restarting the System 54 Importing and Exporting System Configuration File 55 Collecting Diagnosis Information 55 Log 56 4 Live View 56 Live View Toolbar 57 Viewing Certain Area of Images 58 Using Digital Zoom 58 5 Video Playback and Download with Edge Storage 58 Video Playback 59 Download 59 Appendix A Glossary 60 Appendix B FAQ 61 ...

Page 6: ...ith the quick guide connect the camera to power to start it After the camera is started you can access the camera from a PC client installed with a web browser or the client software Guard Station Internet Explorer IE is a recommended web browser For more information about advidia Guard refer to the advidia Guard User Manual The following takes IE on a Microsoft Windows7 operating system as an exa...

Page 7: ...2 Add the IP address as a trusted site 1 13 1 2 ...

Page 8: ...dynamic IP address of your camera The following takes IE as an example to describe the login procedure 1 Browse to the login page by entering the correct IP address of your camera in the address bar 2 If you log in for the first time follow system prompts and install the ActiveX You need to close your browser to complete the installation NOTE To manually load the ActiveX typehttp IP address Active...

Page 9: ...hen you are logged in to the Web interface The following shows an example No Description 1 Menu 2 Live view window 3 Live view toolbar Initial Configuration After you log in to the device please perform the following initial configuration Item Description 1 Ethernet Reconfigure the device IP and network parameters based on the actual networking 2 Log out and log in again to the Web using the new I...

Page 10: ...ers displayed and value ranges may vary with models Please see the actual Web interface for details The parameters that are grayed out cannot be modified For the actual settings see the Web interface It is recommended that you change the password when you are logged in the first time For details about how to change a password see Security 3 Configuring Parameters Local Parameters Set local paramet...

Page 11: ... Subsection By Time Duration of recorded video for each recording file on the computer For example 2 minutes Subsection By Size Size of each recording file stored on the computer For example 5M When Storage Full Overwrite Recording When the allocated storage space on the computer is used up the camera deletes the existing recording files to make room for the new recording file Stop Recording When ...

Page 12: ...cessed by domain name Static Address 1 Click Setup Network Network 2 Select Static from the Obtain IP Address drop down list 3 Enter the IP address subnet mask and default gateway address Make sure that the IP address of the camera is unique in the network 4 Click Save PPPoE NOTE This function is not supported by some models Please see the actual model for details If the camera is connected to the...

Page 13: ...Configuration Protocol DHCP is enabled by default when the camera is delivered If a DHCP server is deployed in the network the camera can automatically obtain an IP address from the DHCP server To manually configure DHCP follow the steps below 1 Click Setup Network Network 2 Select DHCP from the Obtain IP Address drop down list 3 Click Save IPv6 1 Click Setup Network Network ...

Page 14: ...ique on the network 4 Click Save DNS 1 Click Setup Network DNS 2 Set DNS server addresses 3 Click Save Port Port NOTE This function is not supported by some models Please see the actual model for details 1 Click Setup Network Port 2 Configure relevant port numbers 3 Click Save Port Mapping 1 Click Setup Network Port Go to Port Mapping tab ...

Page 15: ... FTP Go to General tab 2 Set the IP address and port for the FTP server username and password used to upload images to the FTP server select Upload Images Overwrite Storage and set Overwrite At threshold for overwriting images Some camera models support FTP test You may test FTP after completing FTP settings correctly 3 Set the path for saving snapshots on the FTP server and the file name format F...

Page 16: ... upload video to the FTP server 3 Set the path for saving video on the FTP server and the file name format 4 Click Save E mail After the configuration of E mail when alarms are triggered you will be able to send messages to the specified E mail address 1 Click Setup Network E mail ...

Page 17: ...end using STARTTLS Attach Image When enabled the e mail will contain 3 instant snapshots as attachment according to the Capture Interval Username Password Username and password of the registration email address The password allows the following special characters 3 Click Save DDNS NOTE This function is not supported by some models Please see the actual model for details 1 Click Setup Network DDNS ...

Page 18: ...hentication between a camera and the central server The default name is public and you may change it as needed If you change the Read Only Community Name you should change it into the same one on the central server or the two way authentication will not be completed 802 1x 802 1x provides authentication to devices e g cameras trying to connect to a network Only the authenticated devices can connec...

Page 19: ...fferent priority to audio and video alarm report configuration management and FTP transmission The greater the value the higher the priority For example if the value of audio and video is set to 60 alarm report and configuration management is set to 0 and FTP is set to 4 when network congestion occurs the priority is to ensure the smooth running of audio and video 3 Click Save NOTE To use QoS make...

Page 20: ...Key Confirm the authentication key you entered by entering it again Online Status Check whether the device is successfully connected to the third party platform Click Save Video Audio Video You can set video parameters that your camera supports and view the current status of BNC output If available you may also enable sub stream and third stream as required NOTE This function may vary with models ...

Page 21: ...ncoding Mode is VBR you can move the slider to adjust quality level for images Moving the slider toward Bit Rate decreases the bit rate and may affect image quality Moving the slider toward Quality increases the bit rate and improves image quality I Frame Interval Interval at which an I frame is encoded Normally a shorter I frame interval offers better image quality but consumes more bandwidth SVC...

Page 22: ...apshot Currently 1 2 and 3 snapshots are allowed Snapshot Mode Schedule You need to set a snapshot time e g 19 12 00 which means the camera takes a snapshot at 19 12 00 Repeat Allows you to set an interval unit sec For example according to the settings shown in the figure above 60 seconds must elapse before the camera takes another two snapshots 3 Click Save Audio Audio configuration means setting...

Page 23: ...dio output channels Audio Compression Two options G 711U and G 711A G 711U and G 711A support 8K sampling rate only Noise Suppression Used to reduce noise in images To enable noise suppression select On Channel Audio output channel Select the Enable check box to enable audio output Note Only some camera models support two channels 3 Click Save ROI When Region of Interest ROI is enabled the system ...

Page 24: ...tion is not supported by some models Please see the actual model for details Choosing a transport protocol based on your actual needs and network performance Generally speaking TCP enables better image quality than UDP but also causes higher latency 1 Click Setup Video Audio Media Stream 2 Click select a stream type and then set the IP address and port number of the unicast or multicast group for ...

Page 25: ...ess is configured the third party player can request the RTSP multicast media stream from the camera through the RTP protocol 1 Click Setup Video Audio Media Stream RTSP Multicast Address For some camera models the page is displayed as follows 2 Set the multicast address 224 0 0 0to239 255 255 255 and port number 0 to65535 ...

Page 26: ...s you can select the desired scene in the drop down list The scene management page of some models is displayed as follows you can take the following steps to configure the scene 1 Click Scenes 2 Select a scene and then set scene switching parameters The following table describes some major parameters Column Description Current Indicates the scene that is being used Note Select an option button to ...

Page 27: ...iggered only when illumination and the current elevation during the set time period meet the set conditions A condition is invalid if both the start and end values are set to 0 3 Select a scene and then click to set it as the default scene 4 If auto switching is enabled the camera can switch to the scene automatically when the condition for switching to a non default scene is met Otherwise the cam...

Page 28: ...of difference between the blackest pixel and the whitest pixel Low contrast High contrast Sharpness Contrast of boundaries of objects in an image Low sharpness High sharpness 2D Noise Reduction Reduce the noise of images The function may cause image blurring 3D Noise Reduction Reduce the noise of images The function may cause motion blur or ghosting in some applications Image Rotation Rotation of ...

Page 29: ...3 To restore default settings in this area click Default Exposure NOTE This function may vary with models Please see actual Web interface for details The default settings are scene adaptive Use default settings unless modification is necessary 1 Click Setup Image Image and then click Exposure ...

Page 30: ...ter frequency Indoor 60Hz Reduce stripes by limiting shutter frequency Manual Fine tune image quality by setting shutter gain and iris manually Low Motion Blur Control the minimum shutter to reduce motion blur in faces captured in motion Shutter s Shutter is used to control the light that comes into the lens A fast shutter speed is ideal for scenes in quick motion A slow shutter speed is ideal for...

Page 31: ...h between night mode and day mode automatically Night The camera provides high quality black and white images using the existing light Day The camera provides high quality color images using the existing light Day Night Sensitivity Light threshold for switching between day mode and night mode A higher sensitivity means that the camera is more sensitive to the change of light and becomes more easil...

Page 32: ... to achieve balanced image effects Some areas might be overexposed if you select this option This option is recommended if monitored range and image brightness are your first priority Overexposure Restrain The camera adjusts IR illumination and exposure to avoid regional overexposure Some areas might be dark if you select this option This option is recommended if clarity of the central part of the...

Page 33: ...o adjust the red and blue offset manually Outdoor Suitable for outdoor environment with a relatively greater color temperature range Locked Lock the current color temperature without change Sodium Lamp The camera adjusts red and blue offset automatically according to the light condition the color tends to be red Red Offset Adjust the red offset manually Note You can set this parameter only when Wh...

Page 34: ...ht fog conditions the camera automatically switches to optical defog only in heavy fog conditions 2 Enable the defog function and then select a level for the scene Level 9 achieves the maximum defog effects and level 1 achieves the minimum Defog Off Defog On 3 To restore the default settings click Default OSD On Screen Display OSD is the text displayed on the screen with video images and may inclu...

Page 35: ...on and OSD content the symbol appears in the Status column which means that the OSD is set successfully You may set multiple lines of contents for each area and use and to adjust the sequence of display 3 After you have completed the settings a message appears to indicate the successful settings You may right click in the preview window and then choose to view in full screen mode or at an aspect r...

Page 36: ...Some models support up to 24 privacy masks The same picture shows up to only 8 privacy masks 1 Click Setup Image Privacy Mask For some camera models the page is displayed as follows 2 Click to add a privacy mask and click to delete a mask To mask a position Click the box with Mask displayed on it to activate the mask After the cursor shape has changed drag the box to the intended position To mask ...

Page 37: ... counting intrusion detection and auto tracking The supported functions may vary with camera model Smart Click Setup Intelligent Smart For some camera models the page is displayed as follows Cross Line Detection Cross line detection detects objects that cross a virtual line in live video and triggers alarm when such an event is detected ...

Page 38: ...the detection range 5 Set the direction and sensitivity for the camera to decide whether to report a cross line detection alarm 6 Set the priority of detection to judge the trigger sequence when detection rules are triggered at the same time 7 Set snapshot object type to judge whether to snap small pictures 8 Set object filter type and size alarm triggered actions and arming schedule as required S...

Page 39: ...n area before an alarm will be reported Sensitivity Sensitivity of detection A greater value means higher detection sensitivity Percentage The percentage of the intruder object in the area is larger than the percentage before an alarm will be reported 6 Click Save Events Common Alarm You can schedule alarm reporting and set actions that can be triggered by other devices so that alarms and the trig...

Page 40: ...tform Note Make sure you have completed FTP and Snapshot before using this function Upload Image Obje ct With Upload Image Object selected The camera uploads the snapshot object image to the server or platform Note Make sure you have completed FTP and Snapshot before using this function Attribute Collection With Error Reference source not found selected The camera uploads the attribute information...

Page 41: ... size and history for the camera to decide whether to report a motion detection alarm when it detects motion NOTE This function is not supported by some models Please see the actual model for details The alarm triggered actions may vary with models Please see the actual Web interface for details Area Detection 1 Click Setup Events Common Alarm Motion Detection Set Detection Mode to Area 2 In the D...

Page 42: ... Suppress Alarm s After an alarm is triggered the same alarm will not be reported within the set time Clear Alarm s After an alarm is triggered a If the same alarm is not triggered within the set time the alarm will be cleared and the same alarm can be reported again b If the same alarm is triggered within the set time the alarm will not be cleared until the suppress alarm time expires Then the sa...

Page 43: ...the actual Web interface for details 1 Click Setup Events Common Alarm Tampering Alarm 2 Select On for Tampering Alarm 3 Set detection sensitivity and duration for the camera to decide whether to report a tampering alarm Sensitivity is divided into three levels high level mid level and low level Compared with mid level sensitivity the camera can detect blocking from a farther location when sensiti...

Page 44: ...is reported when the rise of volume exceeds the difference Sudden Falls An alarm is reported when the fall of volume exceeds the difference Sudden Change An alarm is reported when the rise or fall of volume exceeds the difference Threshold An alarm is reported when the volume exceeds a threshold Difference Threshold After a volume is set as the threshold an alarm is reported when the threshold is ...

Page 45: ...quired For the detailed steps see the descriptions of alarm triggered actions in Configuring Motion Detection Alarm 4 Click Save One Key Shielding Linkage You can disarm alarm triggered actions by one key operation 1 Click Setup Events One Key Shielding Linkage Scale Volume Difference ...

Page 46: ...set the shielding time 3 Select the action s you want to shield 4 Click Save Storage Go to Setup Storage Storage Memory Card NOTE Before you use this function make sure a memory card has been mounted on the camera Set Storage Media to Memory Card and select Enable ...

Page 47: ...only When Storage Full Overwrite When space is used up on the memory card new data overwrites old data Stop When space is used up on the memory card the camera stops saving new data Post Record s Sets the duration of alarm triggered recording after the alarm ended Allocate storage space as needed Configure storage information To store manual recordings and alarm recordings Choose Manual and Alarm ...

Page 48: ...k Attached Storage NAS server to store camera videos Set Storage Medium to NAS Enter the server address Enter the path to the destination folder on the NAS server You can find the path by viewing the folder properties NOTE Letters digits dots spaces and symbols _ are allowed in the path Other characters are not allowed and will cause failed NAS test After the test succeeded click Save ...

Page 49: ...first By default 85 of the folder space is used to store videos and the remaining 15 is used to store common snapshots To allocate space for smart snapshots you need to reduce space for videos and common snapshots FTP Upload images and videos to an FTP server for storage Go to Setup Storage FTP ...

Page 50: ... the number of images in the folder of the lowest level reaches the threshold the server continues to save new images by overwriting the existing images For example if the folder path is IP date the level 2 folder date is the lowest When the images uploaded on Jan 4 2022 exceeds 1 000 existing images in the 20220104 folder will be overwritten by new images NOTE If you select Overwrite Storage make...

Page 51: ...lt name of the administrator is admin which cannot be modified Admin has full permission and can manage all users and devices Only one admin user is allowed in the system Common user referred to as user in this manual User only has permission to play live and recorded video Up to 32common users are allowed in the system You can add a user on the user management interface under Setup Security User ...

Page 52: ...issions for managing the device and other users and the common user only has the live view and playback permissions Password Set the password A strong password is required Confirm Confirm the password you entered by entering it again Make sure that the two passwords you entered are the same Select Permission Assign permissions to the user Note To select clear all permissions select clear the Selec...

Page 53: ...E The username and user type cannot be modified When editing admin information you can change the email address set for password retrieval Only admin can change passwords The new password cannot be the same as the old password Changing the username or password for a user when the user is still logged in will force the user to log out The user must use the new username or password to log in Deletin...

Page 54: ...xt time you log in enter the address in https IP HTTPS port number format for example https 192 168 1 13 443 to enter secure channel mode If you use the default HTTPS port enter https IP Authentication RTSP Real Time Streaming Protocol is an application layer protocol To transmit and control the audio and video set RTSP authentication on the Web interface 1 Click Setup Security Network Security Au...

Page 55: ...ase see the actual model for details 1 Click Setup Security Network Security IP Address Filtering 2 Select On to enable IP address filtering 3 Select a filtering mode and then add IP address es 4 Click Save NOTE If Filtering Mode is set to PTZ then only the added IP address es are allowed to access the camera If Filtering Mode is set to Deny Access then only the added IP address es are not allowed...

Page 56: ... watermark and then input watermark content 3 Click Save WebSockets WebSockets encrypts data based on SSL You can enable WebSockets to enhance the security of data transmission Go to Setup Security Network Security WebSockets Enable WebSockets Click Save Registration Information You can set to hide vendor information of the camera from the server Go to Setup Security Registration Information Enabl...

Page 57: ...u may also click Sync with Computer Time to synchronize the time settings of your camera with that of your PC 4 Click Save Synchronizing with the NTP Server 1 Click Setup Common Time and then click the Time tab 2 Set Sync Mode to Sync with NTP Server and then set the IP address and port of the NTP server and update interval 3 Click Save The camera will periodically synchronize time with the NTP se...

Page 58: ...sh for the latest status information 3 View the device information NOTE You may view device model firmware version intelligent server status etc on the basic info page Photo Storage Status View the current photo storage status See Error Reference source not found for the full storage policy NOTE Only models with storage function support this function Please see the actual model for details ...

Page 59: ...rogram upgrade To upgrade select Upgrade Boot Program 4 You may click Detect to check for new versions available to cloud upgrade NOTE You must use the correct upgrade file for you camera Otherwise unexpected results may occur The upgrade file is a ZIP file and must include all the necessary files The boot program loads the operating system and then the system starts running The upgrade boot progr...

Page 60: ...unexpected results may occur The camera will restart when the configuration file is imported successfully 1 Click Setup System Maintenance 2 To import configurations that you have backed up click Browse next to the Import button and select the configurations you want to import and then click Import The result will be displayed 3 To export current system configurations click Browse next to the Expo...

Page 61: ... 1 Click Setup System Log 2 Set the start time and end time of the logs you want to query 3 Set the main log type and then click Query 4 To export all the retrieved results click Export NOTE Up to 100 logs can be displayed The logs are sorted by time in descending order latest logs listed first 4 Live View Live view means playing live video real time audio and video received from a camera in a win...

Page 62: ...s at original 16 9 select Scale to display according to window size select Stretch to display with the original image size select Original Reset the packet loss rate to zero Note After you move the mouse cursor on a live view window this button appears on the floating toolbar Display packet loss rate and bit rate information at the bottom of the window Note After you move the mouse cursor on a liv...

Page 63: ...Click and hold the mouse button and then drag from top down draw a rectangle to specify an area To restore the original image size and zoom in on other areas of the image right click the mouse 3 To exit click 5 Video Playback and Download with Edge Storage NOTE Edge storage refers to recording video to the memory card of a frontend device mostly a camera Local recording refers to recording video t...

Page 64: ...ad Go to the Playback page Batch download 1 Click Recording Download 2 Set search conditions and then click Search Search results are displayed 3 Set the path to save recordings 4 Select the desired recording s and then click Download Slice download 1 Select a date from the calendar 2 Set the recording type and click Search 3 Select a recording and click to play it 4 Click in the toolbar to clip t...

Page 65: ...raphical User Interface HTTPS Hyper Text Transfer Protocol over SSL IE Internet Explorer IMOS IP Multimedia Operation System IP Internet Protocol IPC IP Camera MTU Maximum Transmission Unit NTP Network Time Protocol OSD On Screen Display PoE Power over Ethernet PPPoE Point to Point Protocol over Ethernet PTZ Pan Tilt Zoom ROI Region of Interest SMTP Simple Mail Transfer Protocol SSL Secure Socket ...

Page 66: ...After UAC is turned off log in again What to do if the installation of ActiveX failed Answer If the installation failed add the IP address of the camera as a trusted site open Internet Option in IE click the Security tab click Trusted sites and then click Sites to add the website If you use Windows 7 you need to save the setup exe to your PC first right click the file select Run as administrator a...

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