Medical Alert Plus System User Guide
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Can two people in the same household both use the system?
Yes, multiple Help Buttons can be used on a single system or a Help Button can be
shared. Call ADT at 800.568.1216 (option 1) for more information.
What if I moved or my personal information has changed?
Please call ADT at 800.568.1216 (option 1) any time there are any changes to your
personal information, including changes to your address and phone number.
How will Emergency Responders get into my home?
Rescue personnel follow different procedures. In most cases, emergency personnel
are authorized to break into your home to help you and cannot be responsible for any
damages as a result of gaining entry. However, you are encouraged to provide ADT
with information on the best way for emergency personnel to gain access to your
home during an emergency (hidden keys, keys with neighbors, lock box codes, etc.).
Please call ADT to provide this important information.
