12
ADT
®
Health Customer Support 800.568.1216
Step 5. Testing the Help Buttons
1.
Press the Help Button (Wristband, standard Neck
Pendant or Fall Detection Pendant) firmly one time.
The button’s red light flashes, indicating that a
signal was sent to the Base Station.
The Base Station says several times “
CALL IN
PROGRESS.
”
When the call goes through it says “
PLEASE
STAND BY FOR OPERATOR
.”
An emergency operator will communicate with
you through the Base Station.
NOTE: The Base Station will not transmit an emergency call if you
have already sent one within the previous two minutes.
2.
Please state clearly to the operator that “
THIS IS A TEST
.”
If you do not explain to
the operator that you are testing your unit, emergency help will be dispatched.
You can also test the Help Buttons using the Test button on the Base Station.
OR