ADLINK Technology LittleBoard 735, Reference Manual

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LittleBoard 735 Reference Manual 45
Appendix A Technical Support
ADLINK Technology, Inc. provides a number of methods for contacting Technical Support listed in the
Table A-1 below. Requests for support through the Ask an Expert web page are given the highest priority,
and usually will be addressed within one working day.
•
ADLINK Ask an Expert – This is a comprehensive support center designed to meet all your technical
needs. This service is free and available 24 hours a day through the ADLINK web site at
http://adlinktech.custhelp.com . This includes a searchable database of Frequently Asked Questions,
which will help you with the common information requested by most customers. This is a good source
of information to look at first for your technical solutions. However, you must register online if you
wish to use the Ask a Question feature.
•
Personal Assistance – You may also request personal assistance by creating an Ask an Expert account
and then going to the Ask a Question feature. Requests can be submitted 24 hours a day, 7 days a week.
You will receive immediate confirmation that your request has been entered followed by an e-mail
response. Once you have submitted your request, you must log in to My Stuff where you can check
status, update your request, and access other features.
•
InfoCenter – This service is also free and available 24 hours a day at the ADLINK web site at
http://www.adlinktech.com . However, you must sign up online before you can log in to access this
service. The InfoCenter was created as a resource for embedded system developers to share ADLINK’S
knowledge, insight, and expertise. This page contains links to White Papers, Specifications, and
additional technical information.
Table A-1. Technical Support Contact Information
Method Contact Information
Ask an Expert http://adlinktech.custhelp.com
Web Site http://www.adlinktech.com
Standard Mail ADLINK Technology, Incorporated
5215 Hellyer Avenue
San Jose, CA 95138-1007, USA