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11. Maintenance and troubleshooting
11.1. Maintenance
1) Please disconnect power from camera if it is not in long-term use. Also,
disconnect AC power adapter from AC socket.
2) To avoid scratches, use soft cloth or cotton to wipe off dust on camera case.
3) Please clean camera lens with dry soft cloth. If stains persist, use mild
detergent to wipe gently.
Do not use strong or corrosive detergent which may scratch the lens and affect
image result.
11.2. Troubleshooting
1) No image displayed by video output
Solution:
a. Check camera power for connection, and check if power indicator is lit.
b. Power off, restart the device and check if it performs self-inspection normally.
c. Check if connection line of video output and video display functions.
2) Image is unstable
Solution:
a. Check if connection line of video output and video display functions.
3) Lens zoom image dithering
Solution:
a. Check if camera is installed securely.
b. Check if there is vibrating machine or object nearby the camera.
4) Remote control is out of service
Solution:
a. Set remote control address to be 1, and check if it works (if the device restores
to default, remote control address will be restored to 1).
b. Check if remote control battery is installed or battery is low
c. Check if camera is in normal operating mode
d. Check if menu exits. It only works when menu exits; if webpage outputs image,
it will not display menu or perform any operation. Menu exits in 30s automatically.
Remote control works.
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